AH
Asha H.
IT Manager
Mid-Market (51-1000 emp.)
"Solid Airflow Alternative with Straightforward Reporting and End-to-End Automation"
4.5/5
What do you like best about JAMS?

It’s a solid alternative to the Airflow systems on the market. I like the straightforward reporting approach, and it’s easy to use for both technical and non-technical employees. I also appreciate that the whole process is automated within the system—from job activation to record generation, as well as managing dependent jobs. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The implementation was fairly straightforward, and the graphical workflow visualization makes it easy for both technical and business users to follow and monitor complex processes. I don’t need to contact customer support often, but when I do, they respond quickly. Review collected by and hosted on G2.com.

CD
Cristiaan D.
Senior Operations Manager
Small-Business (50 or fewer emp.)
"Flexible, Stable Task Scheduling with Fast, Helpful Support"
4.5/5
What do you like best about JAMS?

JAMS is a comprehensive task-scheduling tool that has been very useful for our IT services team. Its flexibility supports a wide range of use cases for us, which makes it easy to adapt to different needs. I also appreciate how straightforward the data access is: we can run SQL queries to manage it easily, and the table structure is clear, easy to understand, and readily accessible. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

We are very satisfied with the JAMS product and the team overall. I honestly have nothing negative to say—the product is very stable, and the customer support team responds quickly when issues come up and provides helpful assistance. Review collected by and hosted on G2.com.

KF
Kyro F.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Powerful Workflow Interface That Makes Complex Scheduling Easy"
5/5
What do you like best about JAMS?

I love that it offers a powerful graphical workflow interface that makes creating schedules for even very complex tasks incredibly easy. It automatically distributes workloads across servers, helping ensure optimal performance throughout our infrastructure. It also makes it much simpler to set up dependencies between databases, file transfers, and scripts. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

It has greatly simplified my day-to-day work thanks to its integration with our resource management and planning systems. Overall, it’s been a truly wonderful experience to use. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Kyro -

Thanks so much for taking the time to leave us a review and for being a loyal JAMS customer!! Very glad to hear that JAMS has been providing you value. If you would ever like to chat or discuss anything about JAMS please reach out. My email is peter.hegland@jamssoftware.com.

Best,

Peter Hegland

CEO of JAMS Software

GF
Gina F.
Integration Solutions Architect
Building Materials
Small-Business (50 or fewer emp.)
"It stopped our SAP batch jobs from crashing"
4.5/5
What do you like best about JAMS?

JAMS is excellent for complex and cross-platform job scheduling. For instance, when it comes to SQL Server Agent jobs, it can be used seamlessly and without conflict with PowerShell scripts or third-party applications. The dependency mapping is a lifesaver: If a downstream task fails due to an upstream task that has failed, JAMS gracefully stops the task and alerts you of the problems instead of letting the errors propagate. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The licensing scheme is not always clear, some advanced functions need to be purchased as extra modules. Review collected by and hosted on G2.com.

GO
Gaye O.
Enterprise Automation Engineer
Import and Export
Small-Business (50 or fewer emp.)
"Our business users love JAMS self-service portal for securely running their own reports"
4/5
What do you like best about JAMS?

I do value its thorough cross platform job orchestration features. JAMS Enterprise Job Scheduler enables us to administer intricate workflows across Windows, Linux and even cloud services through one console. The fact that it has a very powerful dependency management is a massive plus; e.g. it will ensure that our critical ETL processes only run after all upstream data feeds are verified. This center of control and visibility simplifies our whole operation. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The first learning curve is what I dislike most of all since it may be very steep among new users attempting to define complex workflows. Although it is powerful, certain parts of the user interface seem a bit older and could use a more modern and intuitive user interface. Also scaling the licensing model to meet the unanticipated growth at times needs careful negotiation to ensure that it does not go overboard. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Reliable automation for critical operations"
4/5
What do you like best about JAMS?

We use JAMS for much more than scheduling. In practice, it supports reporting, file transfers, archiving, monitoring, maintenance workflows, and automated recovery across our environment.

For me, the biggest benefit is operational efficiency. JAMS runs the checks and recurring tasks that would otherwise require constant manual follow-up, including validating file movement, detecting stalled processes, and monitoring scheduled workflows. That saves time every week and helps us catch problems early.

It has also improved incident response. We use it to alert on failed dataflows, offline systems, and other various sessions / application states, which means we can respond faster and more consistently instead of finding issues later through manual investigation.

Another major upside is automated recovery. For common failure scenarios, being able to retry or refire workflows automatically reduces repetitive cleanup work and keeps operations moving.

One unexpected benefit is the visibility it provides. Beyond automation, it gives us a clear view into what ran, what failed, and what needs attention, which makes troubleshooting and team handoffs much easier. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

When performing a version upgrade...The web experience was not always at parity with the desktop workflow we were used to, which created friction during the transition and made some administrative tasks less convenient. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi! Thanks so much for taking the time to leave us a review and for being a loyal JAMS customer. Sounds like you have become a JAMS super user and the product helps you in several ways! Regarding the web client, we just launched a brand new web client with JAMS 7.9.0 and it improves a lot on our old web client. Please give it a try and let me know what you think. If you ever want to chat or discuss anything JAMS related please reach out. My email is peter.hegland@jamssoftware.com.

Thanks,

Peter Hegland

CEO, JAMS Software

RM
Ricardo M.
Infrastructure Support Analyst
Semiconductors
Small-Business (50 or fewer emp.)
"It's reliable management of automated workflows across systems"
4/5
What do you like best about JAMS?

The biggest benefit I see is increased reliability of regular system operations. It eliminated doubts about when tasks would be executed and ensured the jobs are run in the right order. There are many features to control scheduling and handle exceptions. There's also been good support when we had questions. The greatest improvement has been reduced downtime and greater certainty jobs will run as scheduled. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

My main concern is that working with large numbers of scheduled jobs can be more of a chore due to the amount of configuration. The inclusion of features is a plus but can make basic configuration more complex. This has sometimes resulted in more time spent changing operational processes and more time spent during peak times. Review collected by and hosted on G2.com.

DD
Danique D.
Mechanical Design Engineer
Small-Business (50 or fewer emp.)
"Intuitive Cross-Platform Scheduling That Streamlines Complex Workflows"
4.5/5
What do you like best about JAMS?

I really like JAMS’ cross-platform capabilities for robust task scheduling and managing complex workflows. It’s straightforward to set up and feels intuitive, even for non-technical users. It has proven very useful for our IT services team. I also appreciate how it helps reduce downtime; we can now be more confident that tasks will run as scheduled. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

JAMS is exactly what we needed, and it integrates seamlessly with our existing systems. Its features also let me build reliable workflows that reduce manual effort and keep our processes running smoothly. Review collected by and hosted on G2.com.

NC
Nygo C.
Manager
Small-Business (50 or fewer emp.)
"Customizable and Efficient but Requires Technical Setup"
4.5/5
What do you like best about JAMS?

I appreciate the customizable features of JAMS, which enable me to create a workspace for data management and file transfer by integrating my applications. It is easy to configure on Windows systems and, in some cases, on Linux. The integration capabilities of JAMS allow it to connect various platforms for data management, monitoring, and data exchange, providing a single workspace for convenient access to all information. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

There are some things you can't do when you are not a developer/IT specialist. It doesn't give you that chance to do them. It requires some coding skills, like Python, for certain tasks. Also, the setup is too complex and needs technical skills. Review collected by and hosted on G2.com.

MK
Marcin K.
IT infrastructure specialist
Information Technology and Services
Small-Business (50 or fewer emp.)
"Better reliability in scheduled process workflows"
4.5/5
What do you like best about JAMS?

I personally prefer JAMS Enterprise Job Scheduler as it enables me to schedule operations in an organized manner. I am able to place various kinds of tasks like database activities and script executions in a managed sequence. The feature set enables me to create trustworthy workflows that minimize manual work. It also integrates well with our current systems and this makes me maintain consistency in operations and it is easier to manage on day to day basis. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The thing that I find to be problematic is the effort that may be needed to get scheduled processes in place. The set of features is powerful, yet it may cause configuration to be cumbersome and sluggish. This affects my workflow since I will take an additional amount of time ensuring that everything is in place. Even minor adjustments can be longer than anticipated when there is a need to change anything. Review collected by and hosted on G2.com.