# Jamf Reviews
**Vendor:** Jamf  
**Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 2,126
## About Jamf
Jamf gives organizations a dedicated platform for managing, securing and onboarding Apple devices at scale, including iPhone, iPad, Mac, Apple Watch and Apple TV. It fits seamlessly into Windows-centric environments and also supports Android to unify mixed-fleet mobility. IT teams gain powerful automation, accurate Apple endpoint telemetry and continuous compliance monitoring, while users enjoy a fast, native Apple experience. Jamf also enables mobility and industry workflows across healthcare, retail and education, providing secure identity, access and purpose-built frontline experiences. Jamf delivers the Apple-specific management, security and compliance capabilities organizations need without adding complexity.



## Jamf Pros & Cons
**What users like:**

- Users value the **powerful device management capabilities** of Jamf, enhancing efficiency and compliance across large environments. (98 reviews)
- Users love the **ease of use** of Jamf, simplifying the management of multiple Apple devices effortlessly. (93 reviews)
- Users value the **enhanced security and efficient management** features of Jamf Pro, which simplify IT tasks significantly. (61 reviews)
- Users value the **exceptional customer support** from Jamf, enhancing their experience and facilitating effective device management. (54 reviews)
- Users value the **ease of managing multiple Apple devices** with Jamf Pro, streamlining their workflow significantly. (53 reviews)
- Automation (38 reviews)
- Deployment Ease (36 reviews)
- Security (36 reviews)
- Setup Ease (36 reviews)
- Users highlight the **comprehensive support for Apple products** that empowers their work with Jamf Pro. (30 reviews)

**What users dislike:**

- Users find the **complexity of UX** in Jamf frustrating, making tasks more challenging than necessary. (30 reviews)
- Users find the **difficult learning curve** of Jamf challenging, particularly with new features and migrations. (27 reviews)
- Users find the **learning curve challenging** , especially for advanced features that require scripting knowledge to navigate. (21 reviews)
- Users suggest that Jamf requires **UI improvements** and better consistency in configurations for a smoother experience. (20 reviews)
- Users find Jamf Pro to be **expensive** , particularly challenging for organizations with limited budgets and multiple users. (16 reviews)
- Update Issues (16 reviews)
- Device Management Issues (14 reviews)
- Difficult Setup (12 reviews)
- Limited Compatibility (11 reviews)
- Limited Features (11 reviews)

## Jamf Reviews
  ### 1. Great, even for beginners

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about Jamf?**

It has been very easy to use for someone new to the tech field. I work with thousands of devices and its great to be able to look up anything I need on the fly.

**What do you dislike about Jamf?**

I have yet to run into anything that I dislike about it. Maybe a dark mode that doesn't need switching back to system?

**What problems is Jamf solving and how is that benefiting you?**

I'm able to find users on devices, last log ins, etc. It's helped me be a better detective when im tracking down devices.

  ### 2. JAMF-4ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sonny M. | IT Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2022

**What do you like best about Jamf?**

Easy to use. All good we love it. Everybody loves it.

**What do you dislike about Jamf?**

None everything is good and so easy to use

**What problems is Jamf solving and how is that benefiting you?**

i don't know. Adding printers is hit-and-miss. I don't know.

  ### 3. Jamf Pro Customer For Life

**Rating:** 4.5/5.0 stars

**Reviewed by:** David N. | Director of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 02, 2024

**What do you like best about Jamf?**

Jamf Nation is an invaluable resource and product knowledge is tremendous for all offerings

**What do you dislike about Jamf?**

No built-in remote support and purchasing a third-party solution is not ideal.

**What problems is Jamf solving and how is that benefiting you?**

Consistent management protocols

  ### 4. Jamf Jamf Jamf

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexander F. | Systems Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about Jamf?**

So easy to use! Very intuitive and Mac friendly

**What do you dislike about Jamf?**

Sometimes youll get an error for os updates and just have to figure it out

**What problems is Jamf solving and how is that benefiting you?**

Fixing transparency and also providing insight into when you apply a config profile, what it will affect.

  ### 5. There’s still no one better!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Jamf?**

Jamf offers flexibility like no other solution.  There are no rails!

**What do you dislike about Jamf?**

Because of the massive flexibility offered, it can be very easy to break your environment if you’re not careful, but Jamf has actually just recently added in some nice safeguard confirmations recently as well.

**What problems is Jamf solving and how is that benefiting you?**

We can provide a safe, secure, and user-friendly experience to our users, allowing two engineers to manage thousands of devices.

  ### 6. Jamf Pro

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about Jamf?**

Jamf Pro excels at what it was built for—managing Apple devices at scale. The integration with Apple Business Manager and Apple School Manager is smooth as silk, making zero-touch deployment a reality. Setup and enrollment are automated, consistent, and secure. The granular policy management is another standout—you can craft very specific configurations and apply them dynamically with Smart Groups, which cuts down on manual work and increases control. Self Service is a major win from a user experience perspective, giving users autonomy while keeping the environment secure and standardized. Reporting is detailed, automation is robust, and Jamf’s scripting support allows advanced admins to push custom workflows with ease. And let’s not forget the Jamf Nation community and support, which are genuinely helpful resources when you're troubleshooting or trying to learn best practices.

**What do you dislike about Jamf?**

That said, Jamf Pro isn’t without its friction points. For one, the learning curve can be steep, especially for teams new to MDM or Apple’s ecosystem. The interface, while functional, feels a bit dated and occasionally unintuitive—you’ll find yourself diving into documentation or trial-and-error just to figure out where a setting lives. Pricing can also be a barrier for smaller orgs or schools, especially when compared to lighter MDMs that offer basic features at lower costs. And while it integrates well with a lot of systems, certain advanced integrations (like conditional access with Azure or complex patch management) can feel clunky or require additional tools like Jamf Protect or Jamf Connect. Finally, while support is generally solid, there are occasional delays during peak times or when working through more complex issues that touch multiple Apple services.

**What problems is Jamf solving and how is that benefiting you?**

Jamf Pro is solving the chaos of managing Apple devices at scale. Before implementing it, deploying Macs and iPads involved a ton of manual setup—account creation, software installs, security hardening—all done by hand or with clunky scripts that only worked “most of the time.” Jamf Pro automates all of that. Devices arrive at the user’s desk, they sign in, and within minutes their machine is configured, secured, and ready to work. That’s saving us hours per device and dramatically reducing human error.

Security and compliance are another major win. With Jamf, we can enforce policies, track device health, and push updates or restrictions on the fly, ensuring we meet internal and industry standards. No more wondering if someone skipped a critical update or disabled FileVault—we have full visibility and control.

We also used to field a lot of basic IT tickets—“How do I install this?” or “Can I get X app?” Now, with Self Service, users can help themselves from a curated list of tools, which not only empowers them but frees up our helpdesk.

Ultimately, Jamf Pro is benefiting us by reducing workload, improving security, and delivering a smoother end-user experience. It’s given us the structure and automation we needed without locking us into a rigid system—and that flexibility has been huge.

  ### 7. Jamf Pro for Mac!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Jamf?**

How seamless and effortless it is manage the Mac devices. Also how they offer day one support on any new protocols and features Apple releases. Their support is on point and are always ready to help. Never have to question their knowledge on Apple products.

**What do you dislike about Jamf?**

No downside for me. I have yet to find an issue.

**What problems is Jamf solving and how is that benefiting you?**

Zero touch, management and end user seamless

  ### 8. Jamf pro rocks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about Jamf?**

I love how Jamf Pro lets them manage many Apple devices (Mac, iPad, iPhone, tvOS) from one place. 

The platform clean, navigation is good, and once set up it’s not overly difficult to maintain.

Love how it focuses just on apple products.

**What do you dislike about Jamf?**

The best system to use in a school setting period.

**What problems is Jamf solving and how is that benefiting you?**

We are having trouble pushing apps and managing. This program allows us to design the way that works the way we want it too!

  ### 9. Jamf experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Jamf?**

The software provides a dependable way to manage both Macs and iPhones, making it easier to oversee and control these devices effectively.

**What do you dislike about Jamf?**

There are times when commands don't execute as expected.

**What problems is Jamf solving and how is that benefiting you?**

The app offers features for managing applications, handling security, and supports zero-touch enrollment. These capabilities make it easier to oversee devices and ensure they remain secure, while simplifying the setup process.

  ### 10. JAmF Pro help me a lot

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Jamf?**

JAmF is an amazing product that help me working with ease for multiple clients. I have piece of mind when we have some issue I can resolve it very nicely.

**What do you dislike about Jamf?**

The price model for BYOD should be lower than for any device that employees bring

**What problems is Jamf solving and how is that benefiting you?**

Install JAmF connect to implement any idp is amazing , also to push packages it is very easy

  ### 11. Great solution for managing our devices, great support!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** November 08, 2019

**What do you like best about Jamf?**

Managing a bunch of Apple devices with ease!

**What do you dislike about Jamf?**

Jamf gives you endless possibilities to customize your setup, but there are endless ways to screw it up all on your own.  Not enough experts in hybrid environments makes getting support for Jamf Connect take longer.  We need more Sean Rabbitts!

**What problems is Jamf solving and how is that benefiting you?**

Managing 1 to 1 Macs for students is easy.  Jamf App Catalog is a great asset for app deployment and updating.

  ### 12. Essential Tool for Managing Apple Devices at Scale

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about Jamf?**

Jamf Pro is incredibly powerful for managing Macs, iPhones, and iPads in enterprise environments. Zero-touch deployment works flawlessly with Apple Business Manager and identity integrations like Entra or Okta. The automation via Smart Groups, Policies, and the API makes day-to-day operations efficient. Great support and an active community are a big plus.

**What do you dislike about Jamf?**

The UI can feel outdated and inconsistent at times. Bulk-editing configurations or managing admin roles could be more streamlined. Also, native Git integration for CI/CD workflows is missing and would be a huge improvement.

**What problems is Jamf solving and how is that benefiting you?**

We previously used Microsoft Intune for managing Apple devices, but consistently ran into limitations around macOS support, app deployment, and user experience. Since switching to Jamf, we’ve gained full control over macOS configurations, reliable deployment of apps and profiles, and much smoother onboarding with true zero-touch provisioning. Jamf is purpose-built for Apple—and it shows. It saves us time, reduces support tickets, and gives users a better experience from day one.

  ### 13. Jamf Pro Rocks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Parker H. | Endpoint Engineer II, Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Jamf?**

Simple, but agile. Ability to handle the simple and complex.

**What do you dislike about Jamf?**

Lack of group or organization in the static and smart groups

**What problems is Jamf solving and how is that benefiting you?**

Custom integrations

  ### 14. World changer software suite

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mathew C. | Home Operations Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Jamf?**

I manage a fleet of over 9000 Macs and 1200 iOS devices for an At Home call center, and it is only with Jamf our work as IT is even possible

**What do you dislike about Jamf?**

The learning curve of the software tends to match the curve of the Mac sysadmin skills

**What problems is Jamf solving and how is that benefiting you?**

Jamf is helping me solve technical issues remotely with logging and heuristics

  ### 15. Good at what they do

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dave K. | Sr. Infrastructure engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Jamf?**

The support, and jamf nation are excellent resources for newbies

**What do you dislike about Jamf?**

Integrating with some things can be clunky

**What problems is Jamf solving and how is that benefiting you?**

Device management and user sso

  ### 16. Simplifies day-to-day mobile device management of Apple products in an enterprise environment.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jose S. | Systems Support Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** June 25, 2025

**What do you like best about Jamf?**

JAMF Pro allows us to centrally manage all of our enterprise assigned assets efficiently. We're able to collect valuable data from the managed devices for reporting and/or inventory purposes. Our assigned customer service representative  is very knowledgeable and ready to assist at a moments notice.

**What do you dislike about Jamf?**

We're not able to accurately determine location information about managed devices for tracking purposes and loss prevention.

**What problems is Jamf solving and how is that benefiting you?**

Day-to-day mobile device management which reduces and/or simplifies our daily workload.

  ### 17. Jamf pro is awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jodi G. | Senior Instructional Technology Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Jamf?**

I love everything about jamf pro. It makes my life easier

**What do you dislike about Jamf?**

I wish there were better troubleshooting communities.

**What problems is Jamf solving and how is that benefiting you?**

Installation and deployment

  ### 18. Easy peasy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Graphic Design | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Jamf?**

I appreciate how simple it is to deploy and update my entire fleet. The process is straightforward and efficient, making management much easier.

**What do you dislike about Jamf?**

I often find it difficult to remember all the steps required to complete tasks.

**What problems is Jamf solving and how is that benefiting you?**

I can easily control all of my machines remotely with this. It makes managing them from a distance simple and convenient.

  ### 19. I love JAMF

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julien v. | Mobile forensics, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Jamf?**

being a partner and products that work. You respect your partner’s.

**What do you dislike about Jamf?**

Price increases. On prem is disappearing.

**What problems is Jamf solving and how is that benefiting you?**

Endpoint security

  ### 20. Jamf Pro has been a great tool for is

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Jamf?**

Jamf Pro makes it easy to manage our fleet of Macs through OS updates, app updates, and day to day operations.

**What do you dislike about Jamf?**

Learning the interface and all the Jamf offers can take a long time.

**What problems is Jamf solving and how is that benefiting you?**

Jamf is helping us manage our fleet through fleet replacements, managing device and application costs, and securing our devices against threat actors.

  ### 21. iPad app management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Jamf?**

Very user friendly interface. Makes it easy to add devices and scope apps appropriately.

**What do you dislike about Jamf?**

I dot have any dislikes. It works perfectly for what I use it for

**What problems is Jamf solving and how is that benefiting you?**

Jamf pro allows for easy management of my iPad software and user interactions. I can scope apps to multiple devices at once using a single group.

  ### 22. Long time user

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Jamf?**

I’ve been using Jamf since it was Casper Suite across three different companies and industries. It has been crucial in ease of management of our macOS and iOS devices.

**What do you dislike about Jamf?**

Cost mostly. But I know that changed recently as well.

**What problems is Jamf solving and how is that benefiting you?**

Making it easy for small teams to set up policies on a large fleet

  ### 23. JAMF PRO is the best for Apple products

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nii . | Technical Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about Jamf?**

Being up to date with how users manage their devices on a day to day basis. I can tell if they restart their machines often and what apps they commonly use

**What do you dislike about Jamf?**

Just the fact that it hasn’t branched out to Windows devices yet.

**What problems is Jamf solving and how is that benefiting you?**

Controlling what devices can and cannot do by segregating them into different groups. Can be smart groups or static groups

  ### 24. I Love Jamf Pro!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica Z. | IT Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Jamf?**

Jamf Pro is an amazing tool for higher education. It is user friendly, provided training and support. I have been very happy with managing our devices through Jamf Pro and will be a life long customer!

**What do you dislike about Jamf?**

I have nothing I dislike about Jamf Pro.

**What problems is Jamf solving and how is that benefiting you?**

Providing automatic updates and remote support

  ### 25. Jamf is the way to go

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Jamf?**

Jamf has made managing our Macs much easier, allowing our team to focus on our daily tasks and work more efficiently.

**What do you dislike about Jamf?**

Pro can sometimes be slow with certain releases, but I recognize that this is just part of the process of progression.

**What problems is Jamf solving and how is that benefiting you?**

We use this for managing our Macs.

  ### 26. I’ve been working with jamf since 2018 and it’s been good.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Jamf?**

The fact that it keeps me learning something new everyday. The amount ways I can managed Apple devices with Jamf.

**What do you dislike about Jamf?**

I’m not sure if I have any dislikes yet.

**What problems is Jamf solving and how is that benefiting you?**

Auto mounting SMB shares. I’ve been trying to get that to work since I started at my new job

  ### 27. Jamf has helped me reach my full potential

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlos C. | IT Systems Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Jamf?**

The tool is so powerful that it can be easy or super complex, so it can help you achieve your goals.

**What do you dislike about Jamf?**

Sometimes the support, but I gotta say it has been getting so much better

**What problems is Jamf solving and how is that benefiting you?**

is managing my entire fleet and keeping it all consistent and compliant

  ### 28. Great MDM that we would higly recommend.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Austin O. | IT Support Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about Jamf?**

The configurations can get very granular and that has been very helpful for all of our needs

**What do you dislike about Jamf?**

Not really a downside, but the configuration profiles have a bit of a learning curve. But once you get it figured out, it's easy to use.

**What problems is Jamf solving and how is that benefiting you?**

We had a manufacturing initiative pushed where we had iPads mounted on all of our machines. These iPads needs to be locked down and managed, and Jamf was the solution for this.

  ### 29. Love Jamf Pro

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kent C. | Director of IT, Enterprise (> 1000 emp.)

**Reviewed Date:** September 27, 2022

**What do you like best about Jamf?**

Easy to use, yet powerful. Feature set is great.

**What do you dislike about Jamf?**

Wish VPP licensing was handled differently.

**What problems is Jamf solving and how is that benefiting you?**

Managing 1000's of devices from my desk

  ### 30. Jamf Pro is a helpful and robust mobile device management system.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about Jamf?**

The product is very scalable.  It can be used to do basic things quickly and easily.  It can also grow with the skill level of the administrator and advanced functionality can be added to the existing infrastructure over time.  Even some advanced tasks can be completed easily via the GUI that would otherwise require complex code writing and configuration creation.

**What do you dislike about Jamf?**

Some of the requirements to use advanced features are annoying.  Either technical requirements like the Jamf Account SSO for some features or  just additional fees to use some very helpful features of the product.

**What problems is Jamf solving and how is that benefiting you?**

Ensuring a large fleet of computers and devices is up to date, patched, and secured from exploitation.

  ### 31. Jamf Pro - Great product that keeps getting better

**Rating:** 5.0/5.0 stars

**Reviewed by:** James A. | IT Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2021

**What do you like best about Jamf?**

What I like best is how it continues to get better and add new features. The compliance stuff that is now built in is amazing and so helpful when trying to achieve CIS levels on our macOS computers.

**What do you dislike about Jamf?**

My cloud instance logs out too quickly. That's all.

**What problems is Jamf solving and how is that benefiting you?**

Device encryption was a easy to deploy, keeping software up to date, blocking software and macOS installs are a few of the ones I've been doing lately.

  ### 32. Best Mac MDM around

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Jamf?**

Versatility of software is second to none, and allows for simply customization alongside complicated scripting. It's easy to deploy to end users once setup, but also also for diverse versatility in terms of configuration.

**What do you dislike about Jamf?**

The customer support is there, but no where close to Kandji, they required a paid tier of service to allow you to get better support, and their speed to release new features/simplicity of features does not compare.

**What problems is Jamf solving and how is that benefiting you?**

Keeping our users and fleet of corporate devieces secure. seamless integrating to Apple Business Manager to ensure Zero touch deployment is possible.

  ### 33. Excellent Framework for Apple Mobile Devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Divakar R. | Senior Technical Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2025

**What do you like best about Jamf?**

very good framework for Apple-based mobile devises

**What do you dislike about Jamf?**

No thing such as dislike about the Jamf.

**What problems is Jamf solving and how is that benefiting you?**

helped us to manged apple endpoints

  ### 34. Jamf Pro Is Great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about Jamf?**

Jamf Pro is an easy to use yet very powerful MDM solution.

**What do you dislike about Jamf?**

Some of the newer features that have been introduced do not use some of the scoping criteria, like multiple Smart Groups, that make Jamf Pro so powerful to use.

**What problems is Jamf solving and how is that benefiting you?**

Jamf Pro is used to manage out fleet of Apple devices, both MacBooks and iPads.

  ### 35. The product that tools us out of the dark ages

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Jamf?**

jamf has provided visibility and control over our once invisible Mac inventory. It was literally the Wild West.

**What do you dislike about Jamf?**

It can be difficult and cumbersome at times, but there is enough information out there to get through the tough stuff.

**What problems is Jamf solving and how is that benefiting you?**

The platform offers features such as inventory management, security controls, and remote administration, which includes the ability to install software and apply patches. It also allows you to lock devices that are lost, stolen, or being withheld by a former employee.

  ### 36. Jamf Pro is an excellent tool for managing Apple devices at scale

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about Jamf?**

It streamlines deployment, security, and app management, making it ideal for IT teams in Apple-heavy environments. While there's a bit of a learning curve, the features and automation it offers are well worth it.

**What do you dislike about Jamf?**

The learning curve can be steep for new administrators, especially if they’re not already familiar with Apple IT practices. The interface, while functional, can feel a bit dated in some areas. Pricing may also be a consideration for smaller organizations.

**What problems is Jamf solving and how is that benefiting you?**

amf Pro solves the challenge of managing Apple devices at scale. It enables zero-touch deployment, centralized control, and consistent policy enforcement, which saves our IT team time and ensures a smooth onboarding experience for users. It also enhances security by keeping devices compliant and up to date without manual intervention.

  ### 37. Best mobile device management system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ankit K. | AEM Content Author | Adobe Target | Analytics, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2025

**What do you like best about Jamf?**

Jamf Pro is an enterprise-grade mobile device management (MDM) solution purpose-built for Apple devices. It lets IT teams automate the entire lifecycle of Macs, iPads, iPhones and Apple TVs—from deployment through management, security and end-of-life—while delivering a seamless, zero-touch experience for end users.

**What do you dislike about Jamf?**

Nothing qbout it its good to use for the mobile mngnt

**What problems is Jamf solving and how is that benefiting you?**

Automated Deployment: Zero-touch device enrollment via Apple School/Business Manager and user-initiated enrollment workflows.
	•	Configuration Management: Create and push Configuration Profiles (Wi-Fi, VPN, certificates, restrictions, custom settings) across devices.
	•	App & Patch Management: Distribute in-house, App Store and custom apps;

  ### 38. JAMF Pro is a great solution to our needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2025

**What do you like best about Jamf?**

JAMF Pro is super administrator friendly. Creating device and application policies is easy and straight forward. JAMF Pro is also very fast to apply new policies to devices so there is little down time waiting to test or enforce new or changed policies.

JAMF Pro support is also very responsive to any issues that we may encounter.

**What do you dislike about Jamf?**

Mac App management and the limited options that are available for scoping to multiple targets groups or being able to exclude from the policy.

**What problems is Jamf solving and how is that benefiting you?**

Managing our expanding Mac device user base.

  ### 39. JamfPro is an essential tool for Mac Management!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer N. | System Support Specialist , Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2018

**What do you like best about Jamf?**

JamfPro offers so many powerful tools to help shape computer and device management on our large university campus. The ability to create smart groups to grab computers meeting specific criteria, and to scope policies and config profiles to those groups is a key in facilitating compliance with macOS and software versioning, as well as inventory control. I use Jamf multiple times a day (sometimes that browser window stays open all day!), and can't imagine a better tool for Mac management!

**What do you dislike about Jamf?**

I can't wait for Blueprints integration, and PSSO!

**Recommendations to others considering Jamf:**

You need this. You may not think you do, but you NEED Jamf Pro if you are managing multiple iOS or macOS devices. Edited to add: With work-from-home due to COVID-19, we leaned HEAVILY on JamfPro in order to get laptops provisioned for faculty, staff, and students ("temporary" loaners"). Without being in the cloud, we would have been hard pressed to provide the level of IT service needed to our users. Thanks Jamf!!!!

**What problems is Jamf solving and how is that benefiting you?**

Being able to set policies to ensure that machines are in compliance, being able to gather information on patch levels, and being able to block specific software is essential in our environment. I also enjoy the ability to use SelfService to allow users to fix their own problems! This is a critical piece in user management and satisfaction!

  ### 40. Swiss army knife of MDM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Layre A. | Apple Support Technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 02, 2024

**What do you like best about Jamf?**

I love the ease of use and the ability to manage my MacOS, iPadOS, iOS, and tvOS devices in one space with ability to share information with other services.

**What do you dislike about Jamf?**

more criteria for search functions would be nice.

**What problems is Jamf solving and how is that benefiting you?**

mobile device management in multiple regions, patching large groups of devices.

  ### 41. Jamf easy macOS control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Jamf?**

They give you the tools you need to get your fleet of Mac hardware managed

**What do you dislike about Jamf?**

Cost of the Jamf pro suite can be higher then some other solutions but you get what you pay for.

**What problems is Jamf solving and how is that benefiting you?**

Keeping the devices secure

  ### 42. Can’t manage Macs without Jamf Pro

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley G. | Client Solutions Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about Jamf?**

Jamf Pro is the single most useful tool for managing a fleet of 800 Macs and 500 iPads / Apple TVs. It's the only way to keep our machines up to date since they're spread across a community campus as well as used at home by our faculty and staff. And the fact that Jamf continues to release new features such as Jamf Remote Assist, macOS LAPS, and the new Software Updates - my job is actually becoming easier over time. Jamf customer support is very responsive and helpful. Also  the trainings and conferences are extremely beneficial to our small Mac Admin team. Without Jamf, I don't know how we would manage this amount of Apple devices efficiently.

**What do you dislike about Jamf?**

Computers or mobile devices that lose connection with Jamf require manual intervention to resolve.

**What problems is Jamf solving and how is that benefiting you?**

Cannot manually update / upgrade / keep compliant 800 Macs and 500 mobile devices without a reliable MDM

  ### 43. It does what I need it to do and more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Corey N. | Software Support Engineer, Primary/Secondary Education, Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about Jamf?**

Managing 18000 iPads in a school district would be impossible with out. The profile setup is top notch.

**What do you dislike about Jamf?**

Not much to complain about it makes my life way easier.

**Recommendations to others considering Jamf:**

If you are managing macOS or iOS or iPad OS, Jamf Pro is a must. Save your time and use Jamf Pro.

**What problems is Jamf solving and how is that benefiting you?**

App assignments for individuals along with groups. All easy to take care of remotely.

  ### 44. Jamf Rocks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew S. | Mobile Device &amp; A/V Systems Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 19, 2023

**What do you like best about Jamf?**

Jamf Pro allows me to support my students and colleagues across our district from a centralized location. After providing support, the staff I support often calls it "Jamf Magic!" because things just work for them!

**What do you dislike about Jamf?**

The website for Jamf Cloud often errors out and forces me to log back in.

**What problems is Jamf solving and how is that benefiting you?**

Large scales device deployment and management. I am using smart groups and prestages to automatically push apps to devices.

  ### 45. Smart groups for the win

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chad K. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2023

**What do you like best about Jamf?**

I have used JAMF for over a decade. I live and die by the smart group. It's an amazing feature that so simple but not present on a lot of mdm platforms.

**What do you dislike about Jamf?**

The user interface can be clunky at times. There are a few simple, graphic changes that could make things better. Hoping for a lot with JAMF 11.

**What problems is Jamf solving and how is that benefiting you?**

Management and security for all devices in the enterprise. It has allowed us to fully control at a scalable rate multiple clients and environments with confidence.

  ### 46. The only UEM for Mac management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicola L. | MDM Specialist and  IT Apple Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2019

**What do you like best about Jamf?**

Jamf is the best solution to manage Mac and iOS devices in a company. No other UEM is si focused on Apple Devices

**What do you dislike about Jamf?**

I don't like scripting, but in some case I need to use it

**What problems is Jamf solving and how is that benefiting you?**

Users itself enrollment of his Mac and iPad over the air worldwide

  ### 47. Extensive apple support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim G. | Systems specialist end user computing, Enterprise (> 1000 emp.)

**Reviewed Date:** September 19, 2023

**What do you like best about Jamf?**

Security and education focus. Best in all areas.

**What do you dislike about Jamf?**

The extensive support we receive as an msp from the local half experts available in our region.

**What problems is Jamf solving and how is that benefiting you?**

Zero touch deployment and reporting.

  ### 48. Jamf Pro - Best MDM Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jay F. | IT Support Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about Jamf?**

Jamf Pro is one of the best MDM solutions out there currently for the Apple ecosystem. It has been a very essential tool in managing, deploying, and updating devices across our whole fleet of devices.

It allows you to use policies, configuration profiles, and automated enrollment to get computer up and running in little to no time. It also allows you to build workflows such as having app installs or update depending on criteria such as newly enrolled, out of date, etc.

The UI is simple to use, easy to understand, and very organized. It allows you to make it as granular as possible when it comes to customization to whatever needs are appropriate for your role and workflow.

I cannot recommend Jamf Pro enough, it's an essential tool for any and all Mac admins, so definitely give it a shot!

I don't think you'll be disappointed!

**What do you dislike about Jamf?**

Only downsides to Jamf Pro is some potential add-ons being locked behind some add ons such as Jamf Connect and Jamf Protect, but it makes sense since these are seen as products of their own instead.

**What problems is Jamf solving and how is that benefiting you?**

Jamf Pro is solving the business needs for us when it comes to MDM actions that need to be taken, it has helped immensely!

  ### 49. Architect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle H. | Infrastructure Engineer (Mobile Device Management and Mobile VPN), Enterprise (> 1000 emp.)

**Reviewed Date:** September 27, 2022

**What do you like best about Jamf?**

jamf setup is awesome love the appconfig

**What do you dislike about Jamf?**

Info on device logging and console user login

**What problems is Jamf solving and how is that benefiting you?**

Shared device platform

  ### 50. Jamf Pro is the choice if IT dept could choose. And surprisingly, also if the end user could choose.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lasse N. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2021

**What do you like best about Jamf?**

The preferred option I can recommend as a device management solution to deploy for a customer. Small or large amounts of devices, Jamf Pro scales very well.

Easy to maneuver interface. Easy to enroll devices, both using prestage zero touch enrollement, or user enrollment of devices already in use.

Zero touch enrollement leaves all the guesswork out for the end user, leaving more time for productivity within the first hour of turning on the new device or Mac(network speed and amount of software to roll out permitted). End users can get software directly distributed at setup or any time later, which is such a treat for IT used to image computers. 

My favorite? SSO Kerberos extension distribution works really great, reducing time spent on logging into various web tools your organization use.

**What do you dislike about Jamf?**

For a novice user, you will want to either set aside quite some time to get to know the interface and advanced options well or bring in someone who does. Otherwise, you'll be left out of the more advanced (read: the best) capabilities of Jamf Pro.
Interface has a lot of space left over if used on a high-resolution screen/fullscreen browser window. On the other side, this also makes the interface less cluttered.

**What problems is Jamf solving and how is that benefiting you?**

First time setup experience for end users is much better.
Rollout of the mentioned SSO extension solved a lot of login-issues. Time spent helping with end users not being able to do work has dramatically decreased.


## Jamf Discussions
  - [Is there a way to mass enroll macs without sending an enrollment invite? like if jamf scans the network and finds 1000 macs. can they be enrolled automatically?](https://www.g2.com/discussions/is-there-a-way-to-mass-enroll-macs-without-sending-an-enrollment-invite-like-if-jamf-scans-the-network-and-finds-1000-macs-can-they-be-enrolled-automatically) - 1 comment, 1 upvote
  - [Is it possible to use jamf at different location and those location only be able to see devices pertaining to them?](https://www.g2.com/discussions/is-it-possible-to-use-jamf-at-different-location-and-those-location-only-be-able-to-see-devices-pertaining-to-them) - 1 comment, 1 upvote
  - [How do use patch management for multiple applications?](https://www.g2.com/discussions/24305-how-do-use-patch-management-for-multiple-applications) - 3 comments, 1 upvote
  - [Bulk import](https://www.g2.com/discussions/bulk-import) - 1 comment, 1 upvote
  - [When will Apple allow for iOS updates to automatically apply to devices that have pin codes applied?](https://www.g2.com/discussions/when-will-apple-allow-for-ios-updates-to-automatically-apply-to-devices-that-have-pin-codes-applied) - 1 comment, 1 upvote

- [View Jamf pricing details and edition comparison](https://www.g2.com/products/jamf/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-05-27+20%3A25%3A37+-0500&secure%5Bsession_id%5D=408bac00-2403-4126-9bfe-c15f9c299d98&secure%5Btoken%5D=ee4ce021abce575d5bb5a16e76d1458e331055dac8b8bef92ddcd5c3dc5a0981&format=llm_user)
## Jamf Integrations
  - [1Password SaaS Manager](https://www.g2.com/products/1password-saas-manager/reviews)
  - [allwhere](https://www.g2.com/products/allwhere-allwhere/reviews)
  - [Apple iOS](https://www.g2.com/products/apple-ios/reviews)
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [Azure Portal](https://www.g2.com/products/azure-portal/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Incident IQ](https://www.g2.com/products/incident-iq/reviews)
  - [Jamf Protect](https://www.g2.com/products/jamf-protect/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [LifeSaver for Fleets](https://www.g2.com/products/lifesaver-for-fleets/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Oomnitza](https://www.g2.com/products/oomnitza/reviews)
  - [SentinelOne Singularity Cloud Security](https://www.g2.com/products/sentinelone-singularity-cloud-security/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Siit](https://www.g2.com/products/siit/reviews)
  - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews)
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews)

## Jamf Features
**Agentic AI - Mobile Application Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Compliance**
- Multi-Factor Authentication
- Access Management
- Security and Compliance
- Mobile Device Mangement

**Compliance**
- Access Management
- At-Risk Analysis
- DLP Configuration
- Sensitive Data Compliance

**Platform - Mobile Device Management (MDM)**
- Regulation Compliant

**Platform**
- Regulation Compliant
- Device Enrollment
- Device Configuration

**Administration**
- Database Management
- Deduplication 
- Backup
- API / integrations

**Operating System**
- Apple Support

**Operating System**
- Apple Support

**Protection**
- Data Encryption
- Data Transport
- Mobile VPN
- Backup
- Attacks

**Management**
- Applicatons Management
- Applications Consolidation
- Blacklist
- Usage Information

**Security**
- Device Management
- Custom Alerts
- Security

**Security **
- Multi-Factor Authentication
- Data Transport
- Data Types
- Security Tools

**Security**
- Remote Wipe
- Security

**Management**
- Applicatons Management
- Applications Consolidation
- Whitelist
- Blacklist
- Usage Information

**Agentic AI - Mobile Device Management (MDM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Enterprise Mobility Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Jamf Alternatives
  - [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) - 4.5/5.0 (249 reviews)
  - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (224 reviews)
  - [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) - 4.2/5.0 (184 reviews)

