iVvy Venue Management Software Reviews & Product Details

Having been a venue that previously used multiple systems to manage sales and our function processes, it was a constant up-hill battle to ensure we drive and create revenue for our venue! iVvy was a game changer! It allowed us to stream line all function enquires, generate quotes, contracts and BEOs in the one platform! It has also helped us convert enquires to bookings by minimising the manually workload of our functions team, allowing the team to better utilities their time - which as you know is precious in the hospitality industry! Review collected by and hosted on G2.com.

I wish iVvy had more capabilities with the system being more of a marketing tool as well. Review collected by and hosted on G2.com.

iVvy has become my event-planning sidekick. It has become my event-planning sidekick. I use it daily to wrangle everything from multi-day conferences to quick quotes, and honestly, I don’t know how I ever managed without it.

The Virtual Run Sheet deserves the first round of applause. Distributing weekly updates used to feel like herding cats, now it’s fast, clear, and even points out what I’ve missed (because let’s be honest, it happens). The setup requirements tab has been a total lifesaver, spelling out exactly what banquets and chefs need to know. Floorplans, agendas, attachments… all in one neat package instead of me frantically answering calls on event day.

I also love the built-in CRM feature. which allows me to instantly see when a client last booked with any EVT property. As a sales team member, this insight has been incredibly helpful in building helping to jump on and win repeat business. Review collected by and hosted on G2.com.

Here are a few areas that iVVy could be improved to boost efficiency and clarity from an event coordinator's perspective. One improvement that would be really helpful is the automatic completion of tasks. At the moment, even after marking event orders as ‘finalised’ or confirming an event in iVvy, these tasks still appear as incomplete until manually ticked off. Automating this process when items are finalised would save time and reduce unnecessary manual follow-up

One last thing would be to provide more accommodation clarity in the outstanding balance invoice. When accommodation is linked to an event but “Paid by Guest,” it still shows in the outstanding balance, which can be confusing when generating final invoices. Clearer display of client-owed amounts would improve accuracy.

Overall, iVvy is robust and reliable but streamlining these processes would make the system more intuitive and efficient for busy event teams like ours here in Fremantle, Western Australia! Review collected by and hosted on G2.com.

What I like most about iVvy is how simple and intuitive it is to use while still offering all the detail I need to manage events seamlessly. Everything is in one place—bookings, reporting, and event details—which saves so much time and makes my job easier. The clarity of the system means I can quickly find what I need, and since learning how to use it to its full potential, it’s become one of the most valuable tools in my role. Review collected by and hosted on G2.com.

Honestly, I don’t have any dislikes. iVvy has been such a smooth system to work with, and since learning how to use all of its features properly, it’s been nothing but helpful. Review collected by and hosted on G2.com.

iVvy has been a fantastic tool for our golf resort, making venue and event management so much easier and more efficient. The platform is incredibly intuitive, which means our team can quickly create quotes, manage bookings, and coordinate events without the usual back-and-forth. One of the most helpful features is the real-time availability and booking system — it saves us and our guests so much time while reducing errors.

The reporting and insights tools have also been a real advantage, helping us better understand our business and make smarter decisions about pricing and availability. What really stands out is how everything is centralized, from catering to conference space bookings, which allows us to deliver a seamless experience for our clients.

Overall, iVvy has not only streamlined our operations but also enhanced our guests’ experience, giving us more time to focus on what matters most: providing exceptional service. Review collected by and hosted on G2.com.

iVvy has been a valuable addition to our operations, there was a bit of a learning curve at the start — new staff needed some training to feel comfortable navigating all of the features. That said, once the team was up to speed, the platform became an incredibly efficient part of our daily workflow.

We’ve also experienced the occasional small glitch, but these have been minor and quickly resolved by iVvy’s support team. Their responsiveness has given us confidence that we can rely on the software even during busy periods. Overall, the strengths of iVvy far outweigh these small challenges, and the system has made managing events much more seamless. Review collected by and hosted on G2.com.

I have used IVvy for many years now (from companies that just had the one venue, 7 venues, and a hospitality group that had multiple venues around the world). I was lucky enough to roll out IVvy for TFE Hotels in Germany many years ago and have always found the system very easy for staff to pick up quickly. This is key for the hospitality and events industry that can be transient at times (or when we need extra staff to support over peak periods, whether it be Weddings or Christmas Party season, for example).

I use IVvy every day to manage events from tracking initial enquiries, creating proposals, contracts, invoices, event orders and reporting.

The support team is always quick at responding and resolving any issues (or user errors). They have also supported me when I came into a new business and needed to overhaul our templates (and I didn't have much time to do it myself). The current business I work for wasn't getting the most out of IVvy so they helped me integrate stripe so that we had the "pay now" button on the invoices. This meant this was feeding directly through stripe (and our team no longer manually processing and entering these invoices). Saving time and wages- happy days!

If you are sitting on the fence about jumping on the IVvy train- DO IT, you won't regret it! Review collected by and hosted on G2.com.

Honestly, the only error we have run into was that I was unable to create invoices one day, but it was fixed within 10minutes with support. Review collected by and hosted on G2.com.

iVvy has completely transformed the way we manage our business across our 80 hotels. Having one central system means we can update, track, and standardise processes across the entire group with ease, a massive benefit that ensures consistency and efficiency.

The platform continues to progress with technology, with every update delivering thoughtful and considered features that truly enhance the way we work. Tools like the Virtual Run Sheets and automated e-documents have removed layers of admin, while the ability to produce all our group and corporate contracts directly in iVvy, and seamlessly integrate with Opera, has simplified what was once a time-consuming process.

Beyond venue and event management, we also use iVvy as our CRM, giving our sales teams a complete view of opportunities, quotes, and client interactions in one place. This has strengthened collaboration and helped us manage client relationships more effectively.

The iVvy support team has been exceptional, always responsive, knowledgeable, and proactive. With their ongoing training, our team continues to grow in confidence and capability, ensuring we get the most out of the system.

For us, iVvy isn’t just software, it’s a scalable, evolving solution that makes our operations smarter, our teams more connected, and our clients’ experiences even better Review collected by and hosted on G2.com.

At first, we found ourselves wanting even more customisation, but each new release has shown that iVvy listens to feedback and adds thoughtful features that improve the experience. Review collected by and hosted on G2.com.

The user-friendly interface is one of the first things that stood out to us. From the moment we started using the platform, it was clear that Ivvy was built with event professionals in mind. It's intuitive, clean, and incredibly easy to navigate – which means less time spent training and more time spent planning exceptional events.

Ivvy has streamlined our workflows in a way we didn’t think was possible. From diary management to quotes, contracts, templates and event orders - it has everything we need is in one place.

Ivvy does everything we need – and more. It has allowed us to scale our operations without sacrificing quality or attention to detail. Whether it’s managing a large corporate function, a wedding, or a bespoke private event, the platform handles it all seamlessly.

A special mention also needs to go to their support team, who have been consistently outstanding. Anytime we’ve had a question or needed assistance, their response time has been incredibly fast – usually within 15 minutes. It’s rare to find that level of service and responsiveness, and it truly makes a difference in a fast-paced events environment.

Ivvy has become an essential part of our events ecosystem at Howard Smith Wharves. It’s more than just software – it’s a game-changer for how we plan and deliver events. I would wholeheartedly recommend it to any venue or event professional looking to enhance their productivity and elevate their client experience. Review collected by and hosted on G2.com.

Ivvy Software does not have dashboards and the reporting is limited Review collected by and hosted on G2.com.

I love the great customer service offered by iVvy Venue Management Software. The platform itself is incredibly user-friendly, which makes it easy to navigate and use. Moreover, the initial setup was very easy, ensuring that I could get started without any hassle. These aspects greatly enhance my experience and satisfaction with the software. Review collected by and hosted on G2.com.

I find that iVvy Venue Management Software is not generating a high volume of bookings for my hotel, which is a significant concern for my business. Additionally, there seems to be an issue with the lack of inquiries in my area, which could be affecting the overall effectiveness of the platform. Review collected by and hosted on G2.com.

iVvy turned me from a frazzled sales manager into a cool, calm professional I always pretended to be. Bookings, contracts and invoices are now done with ease, and I get to spend more times with clients instead of my diary and spreadsheets. Review collected by and hosted on G2.com.

Nothing I love it. It's perfect for all venues big and small Review collected by and hosted on G2.com.

I would highly recommend iVvy Venue Management Software to a friend or colleague. Having used it previously and now introducing it at my current workplace, I can confidently say that the team at iVvy is fantastic. The sales manager Weven has been amazing, and the ongoing building and training sessions with Meghann are quite impressive. Meghann, in particular, is an absolute star! Her efficiency and support have made the transition, implementation and intergration smooth and seamless. Overall, iVvy’s robust and user-friendly software, combined with their exceptional team, makes it an excellent choice for venue management. Review collected by and hosted on G2.com.

While I don’t have any dislikes about iVvy Venue Management Software, one minor area for improvement could be the occasional need for more detailed user guides for some advanced features. However, this is a small issue and doesn’t detract from the overall excellent performance of the software. Review collected by and hosted on G2.com.