iVUE AppSuite

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iVUE AppSuite Reviews & Product Details

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iVUE AppSuite Reviews (3)

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iVUE AppSuite Reviews (3)

4.3
3 reviews
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CA
System Administrator
Small-Business (50 or fewer emp.)
"Simple, Straightforward Ticketing That Just Works"
What do you like best about iVUE AppSuite?

I like how simple the ticketing system actually is. Review collected by and hosted on G2.com.

What do you dislike about iVUE AppSuite?

I didn't really have any issues with it. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Mid-Market (51-1000 emp.)
"Such an easy seamless transition"
What do you like best about iVUE AppSuite?

iVue AppSuite has been such an easy and seamless transition, very user friendly with little learning curve. The implementation was very straightforward and the number of features has really met out needs. It has integrated with our day to day workflow with no problems. Review collected by and hosted on G2.com.

What do you dislike about iVUE AppSuite?

We were anticipating the transition to be much more difficult but to our surprise we have found it to be easy for all involved, can't really think of anything bad to say about it. Review collected by and hosted on G2.com.

IB
Sales Engineer
Telecommunications
Mid-Market (51-1000 emp.)
"It works, but it is quite inelegant"
What do you like best about iVUE AppSuite?

you get the job done of billing and account management and it is relatively quick and responsive. The app is also written in Java, so it is platform independent. We can use it on nearly any platform. Review collected by and hosted on G2.com.

What do you dislike about iVUE AppSuite?

iVue seems to be designed for a primarily residential customer base. Each customer having a small number of simple services and then cloning the small customer across thousands of accounts. When you have a large business customer with complex accounts and a lot of individual services, it gets bogged down and it's difficult to effectively describe in billing. Review collected by and hosted on G2.com.

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iVUE AppSuite