I like how simple the ticketing system actually is. Review collected by and hosted on G2.com.
I didn't really have any issues with it. Review collected by and hosted on G2.com.
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How would you rate your experience with iVUE AppSuite?
I like how simple the ticketing system actually is. Review collected by and hosted on G2.com.
I didn't really have any issues with it. Review collected by and hosted on G2.com.
iVue AppSuite has been such an easy and seamless transition, very user friendly with little learning curve. The implementation was very straightforward and the number of features has really met out needs. It has integrated with our day to day workflow with no problems. Review collected by and hosted on G2.com.
We were anticipating the transition to be much more difficult but to our surprise we have found it to be easy for all involved, can't really think of anything bad to say about it. Review collected by and hosted on G2.com.
you get the job done of billing and account management and it is relatively quick and responsive. The app is also written in Java, so it is platform independent. We can use it on nearly any platform. Review collected by and hosted on G2.com.
iVue seems to be designed for a primarily residential customer base. Each customer having a small number of simple services and then cloning the small customer across thousands of accounts. When you have a large business customer with complex accounts and a lot of individual services, it gets bogged down and it's difficult to effectively describe in billing. Review collected by and hosted on G2.com.
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