The flexibility of configuration options Review collected by and hosted on G2.com.

That there is No mobile app available for end users Review collected by and hosted on G2.com.

Addresses customer pain points and hears feedback. Review collected by and hosted on G2.com.

Some challenges in implementing Ivalua AI features. Review collected by and hosted on G2.com.

What I like best about Ivalua is that it has a user friendly interface and can be configured to fit the business while still maintaining best in class processes. Review collected by and hosted on G2.com.

Although Ivalua is a great tool the pricing subscription is by object rather than volume, a different model than it’s competitor’s. Review collected by and hosted on G2.com.

That all P2P functions are in one enterprise platform Review collected by and hosted on G2.com.

I like Ivalua. I don't think it's easy to learn it and users struggle with understanding it. Review collected by and hosted on G2.com.

I like that Ivalua has the capability to be used for all procurement activities. The functions can be customized to the organizations needs. Review collected by and hosted on G2.com.

Ivalua academy should be tailored to the functions in which the organization utilizes. Review collected by and hosted on G2.com.

The user friendly interface and the ability to configure many modules in our solution. I like that we are able to customize the application based on the business needs of the company. For example, Bell has been able to implement and integrate the Contingent (contractor) module in Ivalua. Our Ivalua application is a tool I use daily and is currently used by most users within the company for day to day operations. I also appreciate that we can receive direct support by the maintenance team so we can flag any bugs. Review collected by and hosted on G2.com.

With the Bell Ivalua application, we have frequent performance issues and time out errors. Sometimes we have EAIs that stop working out of nowhere without any recent changes done to it. Review collected by and hosted on G2.com.

Improved UI of new versions (V180) and increased flexibility in configurations are the highlight of Ivalua from our perspective.

New features such as intake form, supplier assessment and Gen AI appears to be insightful.

Great customer support from Run (maintenance) team.

Ease of use as well for power users. Review collected by and hosted on G2.com.

It's flexibility can cause certain downsides such as unstable testing environment and bugs. Recurring issues happening in UAT environment after test has been passed.

Integrations in some cases were challenging to certain extent. Review collected by and hosted on G2.com.

User friendly and intuitive when using the tool. A lot of promising functionality. Review collected by and hosted on G2.com.

Support can be hard to align with customer service team. Review collected by and hosted on G2.com.

Product has a very good framework which makes it very configurable Review collected by and hosted on G2.com.

Out of box connectors with SAP and other systems do not work and needed to be rebuilt Review collected by and hosted on G2.com.

Ivalua is a very forward-looking company, which is in line with our company’s goals to leverage the best available technology, become as scalable as possible, and be the preferred customer to our suppliers. Review collected by and hosted on G2.com.

Fixes and enhancements are delivered per extranet, but sometimes they are not thoroughly tested or there are issues with the tag Review collected by and hosted on G2.com.