Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Clear Insights Into Privacy Policy Gaps and Compliance"
4.5/5
What do you like best about iubenda?

It’s helpful to understand the faults in the privacy policy and identify where we’re falling short on compliance. Review collected by and hosted on G2.com.

What do you dislike about iubenda?

It should be more comprehensive and include a few references that would help us understand how to do it. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Consent Manager is a very useful tool"
5/5
What do you like best about iubenda?

Consent Manager is a very useful, advanced tool designed for even the most demanding businesses. Review collected by and hosted on G2.com.

What do you dislike about iubenda?

Nothing. Consent Manager is a valuable tool. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"Fast, Attentive Support and an Easy-to-Use UI"
5/5
What do you like best about iubenda?

Fast support and attentive customer care, with a standard UI that’s easy to use. Review collected by and hosted on G2.com.

What do you dislike about iubenda?

iubenda is working nice for me no complains Review collected by and hosted on G2.com.

Francesco M.
FM
Francesco M.
Digital Strategist & UX Specialist
Retail
Mid-Market (51-1000 emp.)
"Best Italian CMP"
5/5
What do you like best about iubenda?

Easy, very comprehensive in terms of information, it offers excellent tools to analyze the legal status of your website. Great ease of use. Review collected by and hosted on G2.com.

What do you dislike about iubenda?

For the moment, nothing; it's a good scalable product. Review collected by and hosted on G2.com.

RS
Reynir Óli S.
Owner
Small-Business (50 or fewer emp.)
"Easy enough to set up!"
5/5
What do you like best about iubenda?

I'm very technologically challenged, so I like that the site does a lot of the heavy lifting for you already.

That being said, there were still some things I needed help with, so I contacted support.

I got a reply right away, and the agent staid with me, live, until I was all sorted out!

Big shout out to Sahar Amini on the support team, who is an absolute gem! 🙏 Review collected by and hosted on G2.com.

What do you dislike about iubenda?

So far, I haven't really noticed any. I will update here later if that changes! Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Beautiful tool, Responsive support"
4.5/5
What do you like best about iubenda?

Implementation of the quick and understandable tool

The customer support is, as indicated, very responsive and attentive! Review collected by and hosted on G2.com.

What do you dislike about iubenda?

unclear policies regarding certain points Review collected by and hosted on G2.com.

F
Francesco .
Small-Business (50 or fewer emp.)
"Very satisfied"
5/5
What do you like best about iubenda?

Serious company very useful for privacy/cookie laws. Furthermore, the strong point is the assistance. I had some problems that they solved immediately and in a very competent manner.

I am very satisfied. Review collected by and hosted on G2.com.

What do you dislike about iubenda?

Nothing, I like everything. I don't think there are things not to like. I had a very positive experience. Review collected by and hosted on G2.com.

Jesper H.
JH
Jesper H.
Founder CEO
Small-Business (50 or fewer emp.)
"Compliance on easy mode"
5/5
What do you like best about iubenda?

Streamlines the whole process around compliance with GDPR and other regulations. The team has been super supportive and very informative. Review collected by and hosted on G2.com.

What do you dislike about iubenda?

Nothing really, my only gripe used to be language support but that has already been adressed Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Simple, Straightforward and Effective!"
5/5
What do you like best about iubenda?

Whether it's their customer support (Frits has always been super helpful) or the UI to setup your privacy or cookie policy, we love using Iubenda and highly recommend. Review collected by and hosted on G2.com.

What do you dislike about iubenda?

Honestly, no immediate downsides come to mind. Their help pages are quite comprehensive and informative. Review collected by and hosted on G2.com.

MA
Milton A.
Small-Business (50 or fewer emp.)
"Praise for Julia E. customer service"
5/5
What do you like best about iubenda?

Our programmer opened a ticket, and Julia E. took the initiative multiple times over several weeks to keep us updated. Since I am not the programmer Julia patiently answered several questions. Review collected by and hosted on G2.com.

What do you dislike about iubenda?

I hope that their new pricing schedule will be as good as it has been. Review collected by and hosted on G2.com.