ITSM 365
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ITSM 365
By Naumen
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4.2 out of 5 stars
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ITSM 365 Reviews & Product Details - Page 2

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ITSM 365 Overview

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What is ITSM 365?

100% customizable Service Desk for any business small or large

ITSM 365 Details
Discussions
ITSM 365 Community
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Product Description

100% customizable Service Desk for any business small or large

Seller Details
Seller
Naumen
Year Founded
2001
HQ Location
Moscow, Russia
Twitter
@itsm365
23 Twitter followers
LinkedIn® Page
www.linkedin.com
364 employees on LinkedIn®

Recent ITSM 365 Reviews

sourav c.
SC
sourav c.Mid-Market (51-1000 emp.)
4.0 out of 5
"ITSM 365 tool is awesome"
The magical part is integration with many applications such as Jira, power BI etc and we can get a fully automated services for all kind of busines...
Read more
Nidhi G.
NG
Nidhi G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best for managing the Projects"
Easy to use Easy to manage project details Convenient to share project details with the team member
Read more
Lohit K.
LK
Lohit K.Enterprise (> 1000 emp.)
4.5 out of 5
"ITSM tool 365 is an ideal tool for IT ServiceDesk Management"
User friendly and we can manage complete incident management life cycle.
Read more

ITSM 365 Pricing

Lite
24,9$
user/month
Standard
75$
user/month
See all 2 ITSM 365 pricing levels
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ITSM 365 Media

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12 ITSM 365 Reviews

4.2 out of 5
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12 ITSM 365 Reviews
4.2 out of 5
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ITSM 365 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
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Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about ITSM 365?

Very easy to use, quite a user friendly software, and effective. Review collected by and hosted on G2.com.

What do you dislike about ITSM 365?

IT's quite helpful but some time I feel like there is room for improvement for end to end users Review collected by and hosted on G2.com.

What problems is ITSM 365 solving and how is that benefiting you?

helping others and resolving issues raised by others Review collected by and hosted on G2.com.

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Verified User in Public Relations and Communications
UP
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
What do you like best about ITSM 365?

A simple yet amazing ticketing system, allowing us as a team to create, trace, track and resolve calls within the IT Team. Very ease of use, user friendly and effective. Review collected by and hosted on G2.com.

What do you dislike about ITSM 365?

The only dislike I have about this tool is you cannot upload solutions into this system. Therefore, meaning you can't support the business well in regards to inserting solutions into resolutions. Other than that, this is a great and effective tool and has helped the business excel further. Review collected by and hosted on G2.com.

What problems is ITSM 365 solving and how is that benefiting you?

The benefits it has brought us is a fast and easy way to create tickets on the go, FULL history of calls, IT assets linked to users which implements into a ticket for you to look at. You can track your work progress as well as set yourself tasks for each call. You can also set a plan on each call so you can figure out how you would deal with the issue using different methods/ steps. Review collected by and hosted on G2.com.

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ITSM 365