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itilite Reviews & Product Details

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Travel Management

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itilite Integrations

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itilite Media

itilite Demo - Single platform to manage travel & expense
Not just travel, you can now also file your expenses at a click of a button and make your tedious reimbursement process seamless and hassle free.
itilite Demo - Incentives that inspire savings
Incentivize employees for booking early and choosing cost effective options.
itilite Demo - Personalize search results
Cut down booking time by 50% through our AI-based option curation that are policy compliant. 80% of the trips are booked from the top 3 personalized options we suggest.
itilite Demo - Get 24x7 human powered customer support
Get the best in class response when you need them the most across call, chat and email in seconds!
itilite Demo - Unmatched expense management
#File using our smart scan feature # Automate expense reimbursements directly into employee's bank accounts with ACH #Enable 100% automated audits on receipts for duplicates, weekends, locations, categories & any other unusual activity
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itilite Reviews (716)

Reviews

itilite Reviews (716)

4.4
716 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and quick booking process of this platform, highlighting its intuitive interface that simplifies travel arrangements. Many appreciate the ability to manage all travel needs in one place, which enhances efficiency and saves time. However, some users note occasional slow loading times as a common limitation.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Joje D.
JD
Small-Business (50 or fewer emp.)
"Amazing to work as a traveler with itilite."
What do you like best about itilite?

What I like best about itilite is that they are very responsive, and 24/7 present when you call them.

They are really helping everyone whose in need of travel. They are of great help.

My flight was cancelled but itilite made it a point to find a flight schedule for me two days after. Review collected by and hosted on G2.com.

What do you dislike about itilite?

None. I have no discontentment .

They are there to help and ease the struggle of being a first time traveler most especially abroad.

You can call them anytime you want. Review collected by and hosted on G2.com.

McKenna  C.
MC
Small-Business (50 or fewer emp.)
"Itilite is incredible!"
What do you like best about itilite?

The team at Itilite are so kind and understanding. They have made the transition to using a travel platform in our conpany so smooth. They are responsive and quick to help solve any problems or questions that arise. Their system is very user friendly and easy to use. Implemention was simple and our Account Manager checks in frequently. I really appreciate the support we receive from Itilite. It's also very affordable and gets rid of alot of hassle when dealing with company travel. Review collected by and hosted on G2.com.

What do you dislike about itilite?

I have not yet found an aspect that I dislike. Review collected by and hosted on G2.com.

Saeed Ahmed K.
SK
Mid-Market (51-1000 emp.)
"A best place to manage all travel and itinerary related activities."
What do you like best about itilite?

The best thing about the Itilite app is the customiation feature where the user can arrange his/her travel plans according to need.

Also, the service is fast and quick.

The reiumbersement process is also very quick and the user gets paid accordingly. Review collected by and hosted on G2.com.

What do you dislike about itilite?

The only thing that concerns me sometimes is about the efficiency of app, it goes slow sometimes.

It's generally slow and also doesn't match the current prices of expenses.

For example, if a user is travelling by public transport, the expense it shows is only about the fixed terms. Review collected by and hosted on G2.com.

Response from Debadrita Banik of itilite

Hi Saeed,

Thank you for taking out the time to review ITILITE! We're glad you're loving our customizations!

Best Regards,

Debadrita.

Pantelis K.
PK
VP Principal Solution Consultant UK & Europe
Enterprise (> 1000 emp.)
"Expenses, booking of hotels and tickets all in one page"
What do you like best about itilite?

Itilite offers everything in one page... hotel and travel booking and expenses all in one solution. Review collected by and hosted on G2.com.

What do you dislike about itilite?

Sometimes if Itilite is not configured correclty it takes a lot of people to approve single transactions Review collected by and hosted on G2.com.

Matt D.
MD
Owner
Small-Business (50 or fewer emp.)
"I found itilite extremely easy to use to book my flight, and even change my flight when returning!"
What do you like best about itilite?

Customer Service is superb! Changing a flight was so easy. They responded quickly to my request and a new flight was booked within 25 minutes! Review collected by and hosted on G2.com.

What do you dislike about itilite?

Nothing to complain about! I had no issues in navigating the website or contancting customer support. Review collected by and hosted on G2.com.

Erah D.
ED
Mathematics Teacher
Small-Business (50 or fewer emp.)
"Flight from MNL to Phoenix"
What do you like best about itilite?

I have to reschedule my flight and one of the itilite staff was very accommodating to assist me during that time and rebook my flight. Review collected by and hosted on G2.com.

What do you dislike about itilite?

I have nothing dislike against Itilite. they have been so helpful during my booking with them. Review collected by and hosted on G2.com.

Kristine J.
KJ
Hospitality Consultant
Small-Business (50 or fewer emp.)
"Amazing and easy to use expense software!"
What do you like best about itilite?

Itilite makes it so easy to track mileage and expenses, create and submit an expense report. I love that I can do it all on my phone. Expenses can pile up quick and I really love that as soon as I have an expense, for example lunch, I just open my app, snap a picture of the receipt, the app will read the date and amount. Then I add it as an expense, super quick and easy! The other feature I love is that it gives me updates on my submitted expense report until it is paid out. Review collected by and hosted on G2.com.

What do you dislike about itilite?

Few things I can think of for improvement is, I wish there is a feature where I can duplicate mileage. For instance, in my 5 day workweek I report round trip mileage and it would be so nice if I can just duplicate that expense for 5 days so that I don't need to input it 5 times. Another feature is camera, sometimes when I take a picture of a receipt my shadow will get in the way. If there's a feature where I can edit the brightness and reduce shadow, put a filter, that would be helpful. Review collected by and hosted on G2.com.

Basavaraj M.
BM
Associate Director Quality and Food Safety India & South East Asia
Small-Business (50 or fewer emp.)
"Excellent service, available on call for clarification, all employees are cordial and understanding"
What do you like best about itilite?

Communication and flexible easy to reach out, Review collected by and hosted on G2.com.

What do you dislike about itilite?

i always had good interaction with team i did not get any bad response Review collected by and hosted on G2.com.

Jesse B.
JB
General Manager
Enterprise (> 1000 emp.)
"Pretty simple and responsive web interface"
What do you like best about itilite?

All in one booking agent where car, air and hotel in one place. Review collected by and hosted on G2.com.

What do you dislike about itilite?

A little clunky and the app times out but it's good Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Mid-Market (51-1000 emp.)
"Booking flight ticket or road city trip is seamless, same for cancellation or rescheduling trip"
What do you like best about itilite?

any booking for car or flight is seamless Review collected by and hosted on G2.com.

What do you dislike about itilite?

less choice in booking meals in flight, rather not all choices are displayed

while rescheduling the flight, seat or meal booing is not taken over Review collected by and hosted on G2.com.

Questions about itilite? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Ravi G.
RG
Ravi Garg
Last activity over 5 years ago

When will it be available for B to C?

Balasubramaniyam R.
BR
Balasubramaniyam R
Last activity over 3 years ago

Is there a way I can suggest itilite to add a hotel or a property to their portfolio?

Pricing Options

Pricing provided by itilite.

Travel Management

Contact Us

Card

Free
1 User

Expense Management

Starting at $6.00
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itilite Features
Ease of Creating Expense Reports
Employee Reimbursement
Ease of Booking
Itinerary Management
Trip Notifications
Receipt Capture
Mobile User Support
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itilite