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Top 10 ITarian Helpdesk Alternatives & Competitors

By ITarian
(10)4.0 out of 5

Looking for alternatives or competitors to ITarian Helpdesk? IT Service Management Tools is a widely used technology, and many people are seeking user friendly, popular software solutions with policy dictation and performance logging. Other important factors to consider when researching alternatives to ITarian Helpdesk include reliability and ease of use. The best overall ITarian Helpdesk alternative is Atera. Other similar apps like ITarian Helpdesk are Zendesk Support Suite, NinjaOne, SysAid, and Freshservice. ITarian Helpdesk alternatives can be found in IT Service Management Tools but may also be in Service Desk Software or Remote Monitoring & Management (RMM) Software.

Best Paid & Free Alternatives to ITarian Helpdesk

  • Atera
  • Zendesk Support Suite
  • NinjaOne
Show More

Top 10 Alternatives to ITarian Helpdesk Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how ITarian Helpdesk stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Architecture & Planning, and Computer & Network Security, and find the best product for your business.
    #1

  1. Atera

    By Atera
    (789)4.6 out of 5

    2. Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.

    Categories in common with ITarian Helpdesk:

    Reviewers say compared to ITarian Helpdesk, Atera is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    See all Atera reviews
    #2

  2. Zendesk Support Suite

    By Zendesk
    (6,149)4.3 out of 5

    3. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with ITarian Helpdesk:

    Reviewers say compared to ITarian Helpdesk, Zendesk Support Suite is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    See all Zendesk Support Suite reviews
    Serviceaide ChangeGear
  3. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Serviceaide ChangeGear

    (99)3.9 out of 5

    4. We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to both users and support organizations to reduce workload, improve quality of service and increase productivity. ChangeGear is a scalable and flexible ITSM solution with a virtual agent called Luma. ChangeGear is available in three tiers: Change Manager, Service Desk and Service Manager. ChangeGear is certified across 12 ITIL processes.

    Visit Website

    Reviewers say compared to ITarian Helpdesk, Serviceaide ChangeGear is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    Visit Website
    #3

  4. NinjaOne

    By NinjaOne
    (1,833)4.7 out of 5

    5. NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.

    Categories in common with ITarian Helpdesk:

    Reviewers say compared to ITarian Helpdesk, NinjaOne is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    See all NinjaOne reviews
    #4

  5. SysAid

    By SysAid
    (710)4.5 out of 5

    6. SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.

    Categories in common with ITarian Helpdesk:

    Reviewers say compared to ITarian Helpdesk, SysAid is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    See all SysAid reviews
    #5

  6. Freshservice

    By Freshworks
    (1,238)4.6 out of 5

    7. Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

    Categories in common with ITarian Helpdesk:

    Reviewers say compared to ITarian Helpdesk, Freshservice is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    See all Freshservice reviews
    #6

  7. SolarWinds Service Desk

    By SolarWinds Worldwide LLC
    (742)4.3 out of 5

    8. SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

    Categories in common with ITarian Helpdesk:

    Reviewers say compared to ITarian Helpdesk, SolarWinds Service Desk is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    See all SolarWinds Service Desk reviews
    #7

  8. LogMeIn Resolve

    By GoTo
    (439)4.4 out of 5

    9. LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.

    Categories in common with ITarian Helpdesk:

    Reviewers say compared to ITarian Helpdesk, LogMeIn Resolve is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    See all LogMeIn Resolve reviews
    #8

  9. Jira Service Management

    By Atlassian
    (779)4.2 out of 5

    10. Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with ITarian Helpdesk:

    Reviewers say compared to ITarian Helpdesk, Jira Service Management is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    See all Jira Service Management reviews
    #9

  10. ServiceNow IT Service Management

    By ServiceNow
    (874)4.3 out of 5

    11. ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

    Categories in common with ITarian Helpdesk:

    Reviewers say compared to ITarian Helpdesk, ServiceNow IT Service Management is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    See all ServiceNow IT Service Management reviews
    #10

  11. Autotask Professional Services Automation (PSA)

    By Kaseya
    (410)4.2 out of 5

    12. Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements

    Categories in common with ITarian Helpdesk:
    Get a quote

    Reviewers say compared to ITarian Helpdesk, Autotask Professional Services Automation (PSA) is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    See all Autotask Professional Services Automation (PSA) reviews
    Serviceaide ChangeGear
  12. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Serviceaide ChangeGear

    (99)3.9 out of 5

    13. We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to both users and support organizations to reduce workload, improve quality of service and increase productivity. ChangeGear is a scalable and flexible ITSM solution with a virtual agent called Luma. ChangeGear is available in three tiers: Change Manager, Service Desk and Service Manager. ChangeGear is certified across 12 ITIL processes.

    Visit Website

    Reviewers say compared to ITarian Helpdesk, Serviceaide ChangeGear is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    Visit Website

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