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iSupport Software Reviews & Product Details - Page 3

iSupport Software Overview

What is iSupport Software?

iSupport Service Desk helps you to automate incident, problem, change management, reporting, knowledge, asset, end user self help, approval processes, customer surveys and advanced email processing. We leverage your current investments in Microsoft technologies such as Active Directory, SQL, WMI and more. Available for both on premises and hosted.

iSupport Software Details
Languages Supported
English
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Product Description

From end users to support representatives to managers, iSupport meets your needs.


Seller Details
Year Founded
1992
HQ Location
Vancouver, WA
Twitter
@iSupportTech
1,547 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®

Daren N.
DN
Overview Provided by:
Entrepreneur, Angel Investor, CEO at iSupport Software

Recent iSupport Software Reviews

Jigna P.
JP
Jigna P.Enterprise (> 1000 emp.)
5.0 out of 5
"It’s user friendly"
It's user friendly, also through iSupport you get the access to view the latest notifications also in case of queries you can raise tickets and so ...
Prince K.
PK
Prince K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Features of the isupport"
Isupport is very best software which help you to track record for the issue's, tickets and perticular error which being solve through multiple team...
Akshay I.
AI
Akshay I.Mid-Market (51-1000 emp.)
4.5 out of 5
"Easy to use and best features"
Isuppprt is ticket handing tool is which help to maintain the issue raised and incident as well as service. The main and good thing about it is the...
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iSupport Software Media

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iSupport Software Demo - iSupport+Software.jpg
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Have you used iSupport Software before?
Yes

22 iSupport Software Reviews

4.2 out of 5
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22 iSupport Software Reviews
4.2 out of 5
22 iSupport Software Reviews
4.2 out of 5

iSupport Software Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for iSupport SoftwareQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Jason W.
JW
IT Manager
Transportation/Trucking/Railroad
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about iSupport Software?

it's very customizable. it's very easy to use and deploy. Review collected by and hosted on G2.com.

What do you dislike about iSupport Software?

Since it's very customizable, you have to take the time and effort to make it what you want it to do. If you don't have that time, you end up just using it as a "notepad." Review collected by and hosted on G2.com.

What problems is iSupport Software solving and how is that benefiting you?

Ticket creation is still a manual process Review collected by and hosted on G2.com.

Verified User
I
More Options
Validated Reviewer
Review source: Organic
What do you like best about iSupport Software?

Too early to say, but so far the SW is good and intuitive. The easy access to actual live people support is great; they iSupport people are quick and on target with assistance! Review collected by and hosted on G2.com.

What do you dislike about iSupport Software?

Not really sure yet. There are only a few glitches, and some of components are not easily configured or hard-coded in. Review collected by and hosted on G2.com.

What problems is iSupport Software solving and how is that benefiting you?

Establishing an ITSM Service Desk tool for Change, Incident and Problem Management. Review collected by and hosted on G2.com.