Ironclad is an excellent tool for us, as we engage in 100s of NDA monthly. Using Ironclad extremely frequent for our daily tasks where the process is simple, easy to track with whom the action is, and see revisions/versions of the document, making all the process extremely smooth and user friendly.

Starting a new process/document is extremely easy to implement and the integration of Ironclad into other systems like SalesForce, help us keep track of opportunities and customers with just a click.

Even when you need support the team is there to provide customer support and guide your through the process which makes those unique scenarios less daunting. Review collected by and hosted on G2.com.

Even though Ironclad is extremely useful and easy to use, it can be daunting to the newcomers, it requires some training and most of the times some handholding on the initial drafts. However after a couple of iterations, users are able to use this tool by themselves with low effort.

Customers need to submit their documents in only DOC, so PDF or other formats are not supported, where if the customer is not used to this system can be weird for them initially. Review collected by and hosted on G2.com.

It is very easy to set up new workflows and use the repository. I really appreciate how the company is constantly adding improvements to the tool and provides really good documentation and training. The implementation went really well, and we were able to use the tool as soon as it was finished. Review collected by and hosted on G2.com.

Sometimes big changes can be a little frequent. There's also the problem of it doing SO much that is becomes hard to use all components. Review collected by and hosted on G2.com.

Our company went from another CLM that was essentially an online folder system. Ironclad is a true contract lifecycle management tool with customizable workflows for contract intake and negotiation through signature and archive. We now have a fully searchable contract Repository that serves as a single source of truth for our contracts. We can grant access to users based on group permissions. We have integrated Ironclad CLM with Salesforce thus allowing our sales executives to work from the platform they are most comfortable with. We have also integrated Ironcald Signature that works seemless with Ironclad CLM and this has allowed us to realize cost savings compared to other eSignature providers. Finally, we have also launched Ironclad Clickwrap for some of our software applications and the acknowledgement of the end user agreement and privacy policy pass into our Ironclad CLM Repository for contract tracking purposes. We are a private-equity owned business and Ironclad CLM has allowed us to scale our contract reviews, manage our contract repository, grow and expand our business with customizable tools that allow our attorneys and paralegals to focus on the most important strategic work. I am an administrator of the tool, have created all of the workflows and use the tool daily. Another stand out for Ironclad is their customer support, our previous "CLM" essentially had no real support. Ironclad has excellent legal engineers to assist with your implementation and after hyper-care they pass you on to a very responsive and helpful customer support team. Review collected by and hosted on G2.com.

The only downside I can think of is getting new users to take the time to do the training offered in Ironclad Academy and learning how to use the tool. When we did our initial launch we held several training sessions, however, now that we have been using Ironclad for almost 2 years it is tough to get new sales executives to leverage the training resources. Once they learn it, they generally love it. Review collected by and hosted on G2.com.

-Clear contract management workflows

-Clear idea of 'whats done' and 'whats missing' so I can followup

-Interface with various internal functions Review collected by and hosted on G2.com.

-Not a fan of the 'turn based' system its a bit confusing Review collected by and hosted on G2.com.

Light weight, very flexible, has all the robust features of a full blown CLM and added benefits of big AI enhancements Review collected by and hosted on G2.com.

I dont think I have seen anything that I disliked Review collected by and hosted on G2.com.

Ironclad has been very easy to use and implement across our organization. The UI is excellent, making it simple to keep track of our various contracts and keep everyone in the know. Review collected by and hosted on G2.com.

Ironclad is expensive. They seek and implement user feedback but oftentimes user-requested features take too long to come to fruition and/or are added as features requiring additional payment. Review collected by and hosted on G2.com.

Good document and workflow management - low admin and maintenance costs / can be self administered easily Review collected by and hosted on G2.com.

Salesforce integration is lacking version history tracking. Also, Microsoft content controls can mess up Ironclad features. Review collected by and hosted on G2.com.

Easy to use. Fields give clear understanding of what kind of file can be uploaded or what information is accepted. Because of that, it only takes a short time to get started and to complete. The Activity Feed has become essential when communicating with other users and has improved how quickly issues are resolved. Review collected by and hosted on G2.com.

I still find it a little tough to search but have actively been working on utilzing the filters and learning how to create new views. Review collected by and hosted on G2.com.

Intuitiveness of UX

Easy to navigate

Responsive customer support team

Creative product features/launches every 6 months Review collected by and hosted on G2.com.

AI feature could use work

Repository does not allow for AI-enabled search functionality without manual tagging Review collected by and hosted on G2.com.

The Ironclad platform is generally easy to use. I appreciate that my team can get legal centers set up in literally just a few minutes, and that we can launch Clickwraps while avoiding coding. The self-serve learning academy is also thorough and easy for anyone to pick up. Review collected by and hosted on G2.com.

The quality of support we've received from Ironclad has been mixed. The Administrative view on the platform is also a bit segmented and not as intuitive to use as I'd like. Review collected by and hosted on G2.com.