Comprehensive CLM System allowing to integrate different eSignature system. Review collected by and hosted on G2.com.

Pricing, Contract Negotiations, Jurist AI is not valuable. Non supportive sales team. Review collected by and hosted on G2.com.

The most helpful is that we were able to integrate with Salesforce and use it as our front door, now we do not have to duplicate work and the contracts are created in both places. Review collected by and hosted on G2.com.

I would like for the data features to be developed more so we can create better data reports. Review collected by and hosted on G2.com.

Easy to do the comment reviews, red lines in the contracts and collaborate with teams across Product, RFP, Solution Consulting, Sales and Legal teams. It's easy to add/change signers and approvers. Review collected by and hosted on G2.com.

It is still dependent on integrations with other systems like procurement, billing, RFP systems and will be difficult to set it up for a mid-market company.The reporting capabilities are limited and need custom reporting. Review collected by and hosted on G2.com.

I really appreciate using Ironclad as it streamlines the management of our contracts, even though the initial setup was difficult due to the large volume of agreements. It remarkably helps us process an extensive number of contracts annually by efficiently executing these documents from start to finish. I find the functionality to create workflows very beneficial, as well as the ability to add and remove approvers, track terms, and generate reporting metrics which enhance workflow efficiency. Additionally, I like that Ironclad offers integrations with DocuSign and Salesforce, which significantly enhance the execution of agreements and facilitate deal closures by our commercial team. The pricing and the supportive team behind Ironclad amplify my positive experience with the software. The flexibility in workflow creation is a standout feature that further justifies why I would opt to continue using Ironclad. Review collected by and hosted on G2.com.

{"The ability to copy and paste is sometimes unavailable.","It is hard to replace documents in fully executed workflows.","There should be the ability to change the order of documents that are going out for signature."} Review collected by and hosted on G2.com.

I like the clean UI, how the different contacts are separated in different stages, and how I can see a clean trail of who has a task due. Review collected by and hosted on G2.com.

Sometimes the workflows are very intuitive to go through. Review collected by and hosted on G2.com.

I appreciate that they are always working to improve and genuinely listen to their customers by adding new features. As the Admin responsible for training all users, I receive positive feedback that the system is intuitive and easy to use. We also value the backend data we are able to access. Review collected by and hosted on G2.com.

The backend data is not straightforward for the Admin to use when trying to generate clear, consistent reports, especially if we need something beyond the standard options that have been programmed. I attempt to use the data once or twice a year, but I still end up downloading it and relying on Excel, along with macros and pivot tables, to consistently produce the reports I need for SOX and other requirements. Review collected by and hosted on G2.com.

I find the redlining feature within Ironclad incredibly useful as it allows us to manage revisions and agreements efficiently in the cloud. The capability of keeping all communications organized and secure through the activity feed enhances our workflow significantly, ensuring that everything is contained within one platform rather than scattered across different ones. I appreciate that we can minimize download and upload because we can redline within ironclad, which streamlines our processes further. Additionally, the constant updates and support from the help center contribute to improving user experience with Ironclad. Review collected by and hosted on G2.com.

I found the setup process for Ironclad very challenging. It was difficult to determine the correct resources needed, which led to wasting time and money. Even after engaging with an Ironclad engineer, it was only when we engaged an Ironclad recommended consultant that the process became much better. This initial setup experience was frustrating and inefficient with Ironclad alone. Review collected by and hosted on G2.com.

The level of detail provided, along with the straightforward sign-off process between both parties, stands out. Review collected by and hosted on G2.com.

I find the workflow chain confusing. It would be helpful to have visibility into who has viewed the document, both internally and externally, so that we can make any necessary changes. Review collected by and hosted on G2.com.

Intuitive UI with extremely fast response times are what, to me, makes Ironclad stand out against any other platform I use for work in the Licensing Industry. Most other platforms look and feel like vestiges of early 2000 internet design and functionality, with very low response times.

I use Ironclad on a daily basis and the alert and tagging functions are always making sure I am on top of my work and nothing is missed, which is really appreciated and also something that all other platforms I use leave a lot to be desired on.

The new and improved UI has already dramatically improved the search function with an easier and much more fleshed out search function, allowing me to filter my search to the level of granularity I need to find exactly what I am looking for. Review collected by and hosted on G2.com.

Upon the implementation of the updated UI I have started receiving email via executed contracts workflows from people that have never been included in said workflow, spamming my email inbox with alerts on subjects that are not even related to me or the workflow.

Additionally, it is very inconvenient that I can only see the name of a commenter once I click the contract's Edit button. Review collected by and hosted on G2.com.

As a long-time power user of Ironclad, I’ve had the opportunity to leverage its capabilities across several organizations over the past five years. Throughout this time, Ironclad has consistently proven to be a best-in-class contract lifecycle management (CLM) platform, offering a seamless blend of robust functionality, intuitive design, and exceptional customer support.

One of Ironclad’s standout strengths is its ease of implementation and integration. Whether integrating with Salesforce, DocuSign, or internal systems, the process has always been smooth and well-supported. The platform’s flexibility allows it to scale with organizational needs, making it equally effective for startups and large enterprises.

The user experience is thoughtfully designed, catering to a wide range of skill levels. From legal professionals to business users with minimal technical background, Ironclad’s interface is accessible and easy to navigate. Its customizable workflows, automated approval routing, and powerful search capabilities make managing contracts efficient and transparent.

Ironclad’s feature set is both comprehensive and adaptable. The platform supports everything from contract creation and negotiation to execution and post-signature analytics. Features like dynamic clause libraries, audit trails, and real-time collaboration tools have significantly streamlined our contract processes and reduced turnaround times.

What truly sets Ironclad apart is its exceptional customer service. The support team is consistently responsive, knowledgeable, and proactive. Whether addressing technical questions or assisting with workflow optimization, their attentiveness and commitment to customer success have been invaluable.

In summary, Ironclad is a highly reliable and scalable CLM solution that delivers on its promise of transforming contract management into a strategic business function. Its combination of powerful features, user-friendly design, and outstanding support makes it an indispensable tool for any organization looking to modernize its legal operations. Review collected by and hosted on G2.com.

Like any platform, Ironclad has its challenges. Feature rollouts can sometimes feel incomplete, with new capabilities occasionally lacking full functionality or requiring additional refinement post-launch. Additionally, training materials and documentation are not always up to date, which can create friction during onboarding or when exploring new features. Another consideration is cost scalability as user counts grow, the pricing model can become a significant investment, especially for larger or rapidly expanding teams.

Despite these challenges, Ironclad remains a powerful and reliable CLM solution. Its strengths in usability, integration, and support far outweigh the drawbacks, and the platform continues to evolve in ways that reflect a strong commitment to customer success. Review collected by and hosted on G2.com.