Iron Mountain Offsite Tape Vaulting Reviews & Product Details

The benefits of storing data on magnetic tape include its cost-effectiveness and large storage capacity, ease of access of our data when required. very good customer support and immediate response. Review collected by and hosted on G2.com.

storage capacity can be increased with benefit of cost Review collected by and hosted on G2.com.

It lacks flexible storage capacity not allowing for adjustments based on our needs. Their customer service is not commendable. There have been inconsistencies in pick up and drop off times it mostly happens during vacation. Review collected by and hosted on G2.com.

I find the storage space and data security concerning for a long term commitment. Iron Mountain needs to improve its management of return trips with tapes needed for discovery. I believe their backup recovery system needs improvements. Review collected by and hosted on G2.com.

Use for daily, weekly and monthy tapes with automatic rotation, no guessing on tapes. Easy initial setup. Review collected by and hosted on G2.com.

Customer Service is good, just need to let them know if there is any change in schedule rotation Review collected by and hosted on G2.com.

For the most part, the backups have been handled well and the pick up and delivery has been pretty accurate. We have never had a tape go missing or come back unreadable. Review collected by and hosted on G2.com.

Unfortunately, we've had some inconsitencies over the years with the day/time for the rep to show up for pick up/drop off. This usually seems to happen when someone is on vacation or a holiday is in play. Review collected by and hosted on G2.com.

Most secure vaults, for the most part, same for the trucks. Review collected by and hosted on G2.com.

Some trucks are not as secure as they need to be, plus they offer very little in value add service such as tape health monitoring Review collected by and hosted on G2.com.