Merchant Relationship Management by NMI Features
What are the features of Merchant Relationship Management by NMI?
Content
- Automation
Platform Additional Functionality
- Pre-Built Connectors
- Dashboard
- Cloud
- Mobility
- Messaging
Platform Reporting and Analytics
- Reporting
- Forecasting
Customer Support
- Case Management
- Customer Support Portal
- Knowledge Base
- Support Analytics
Marketing Automation
- Lead Management
Sales Force Automation
- Pipeline Management
- Task Management
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Merchant Relationship Management by NMI Categories on G2
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Content
Automation | Automates some or all operation related tasks This feature was mentioned in 44 Merchant Relationship Management by NMI reviews. | 82% (Based on 44 reviews) |
Platform Additional Functionality
Pre-Built Connectors | Provides useful pre-defined data connections to important external systems and applications. This feature was mentioned in 24 Merchant Relationship Management by NMI reviews. | 80% (Based on 24 reviews) | |
Dashboard | As reported in 47 Merchant Relationship Management by NMI reviews. Has a centralized dashboard for users to interact with | 88% (Based on 47 reviews) | |
Cloud | Provides a cloud based version of the platform 28 reviewers of Merchant Relationship Management by NMI have provided feedback on this feature. | 86% (Based on 28 reviews) | |
Mobility | Is accessible from a mobile device and by users on the go. This feature was mentioned in 35 Merchant Relationship Management by NMI reviews. | 71% (Based on 35 reviews) | |
Messaging | Based on 31 Merchant Relationship Management by NMI reviews. Contains in-application messaging abilities | 80% (Based on 31 reviews) |
Platform Reporting and Analytics
Reporting | Based on 46 Merchant Relationship Management by NMI reviews. Provides analytics tools that reveal important business metrics and track progress. | 86% (Based on 46 reviews) | |
Forecasting | Provides sales forecasting and modeling capabilities based on historical data. This feature was mentioned in 28 Merchant Relationship Management by NMI reviews. | 70% (Based on 28 reviews) |
Customer Support
Case Management | Contains customer request handling functionality and issue tracking. 36 reviewers of Merchant Relationship Management by NMI have provided feedback on this feature. | 85% (Based on 36 reviews) | |
Customer Support Portal | A portal through which customers can access the knowledge base as well as ask questions, place orders, raise issues, and more. This feature was mentioned in 36 Merchant Relationship Management by NMI reviews. | 89% (Based on 36 reviews) | |
Knowledge Base | Based on 40 Merchant Relationship Management by NMI reviews. An information repository for customers to get self-service answers to their questions. | 88% (Based on 40 reviews) | |
Support Analytics | Allows users to conduct analysis on support activities. This feature was mentioned in 36 Merchant Relationship Management by NMI reviews. | 86% (Based on 36 reviews) |
Marketing Automation
Campaign Management | As reported in 24 Merchant Relationship Management by NMI reviews. Provides email marketing campaign management functionality. | 76% (Based on 24 reviews) | |
Lead Management | Based on 42 Merchant Relationship Management by NMI reviews. Contains lead tracking and management capabilities. | 89% (Based on 42 reviews) | |
Marketing Analytics | Contains analysis tools to provide insights on marketing campaign effectiveness. 21 reviewers of Merchant Relationship Management by NMI have provided feedback on this feature. | 78% (Based on 21 reviews) |
Sales Force Automation
Pipeline Management | As reported in 31 Merchant Relationship Management by NMI reviews. Manages sales pipelines from prospecting to close. | 84% (Based on 31 reviews) | |
Task Management | Based on 40 Merchant Relationship Management by NMI reviews. Manages sales force tasks, assigning tasks and distributing work. | 87% (Based on 40 reviews) | |
Product and Price List Management | Based on 19 Merchant Relationship Management by NMI reviews. Contains a product catalogue and price list for salespeople to pull from. | 71% (Based on 19 reviews) | |
Quote and Order Management | Provides custom quote creation functionality. 15 reviewers of Merchant Relationship Management by NMI have provided feedback on this feature. | 80% (Based on 15 reviews) | |
Contract Management | Manages the entire contract process, from creation and negotiation to signing. 22 reviewers of Merchant Relationship Management by NMI have provided feedback on this feature. | 86% (Based on 22 reviews) |
