IRIS Clarity Reviews & Product Details

The team at IRIS couldn't be more helpful, they're always on hand to offer support on the product and more importantly they'll take on feedback you provide and act upon it.

From an admin perspective, it's very easy to implement across multiple sites and geographies, we recently moved to a station-based login approach which was a game changer.

The product itself is extremely powerful, it doesn't matter how noisy the customer's environment is, the end user will be oblivious to it. Review collected by and hosted on G2.com.

An API would be useful but definitely not something that would detract me from using IRIS Clarity Review collected by and hosted on G2.com.

IRIS has enhanced our interactions with our customers, by reducing noise interference and the need for repetition. Our unique customer base is that of a more "mature" customer that sometimes struggles to hear, and when you add in background noise - if its from a neighboring agent or the customers soaps on in the background - it can cause for unwanted customer friction. IRIS clarity makes all that go away for a streamlined conversation where each party can easily hear the other. Review collected by and hosted on G2.com.

There is nothing not to like about IRIS. They are great to work with, they make it super easy. All of it is great! The agent doesnt even have to do anything to make it work it just works all time time. Review collected by and hosted on G2.com.

The team is really great and the product is fantastic. I love that it's noise reducing on both ends of the call. Call centers can sometimes get loud and IRIS Clarity is able to help solve that issue. Review collected by and hosted on G2.com.

SSO by nature can be a little clunky but with clear directions, we were able to launch to a large pool. Review collected by and hosted on G2.com.

Clarity gives me as a manager the freedom to raise my voice across the calling floor and have it carry to reach everyone without the wory of upsetting a customer on a call nearby to me. this makes my job much faster and efficiant and much better for building morale on the floor. Review collected by and hosted on G2.com.

nothing much to dislike, sometimes when the headset is not plugged in properly it will still show as active and will make the agent think everything is fine and thus give them a silent call. Review collected by and hosted on G2.com.

Easy to use. Works well. Incereases my flexibility to work from anywhere with no concerns about background noise. Review collected by and hosted on G2.com.

Nothing really to complain about. Solid product. Review collected by and hosted on G2.com.

the clarity and ease of use. Simple to setup. Review collected by and hosted on G2.com.

nothing. it's perfect. no issues found. does waht it says on the tin. Review collected by and hosted on G2.com.

IRIS Clarity makes a big difference for our remote sales and customer service teams. We have been searching for a tool that is easy to use and integrate. Eliminating noise on both ends of the call has been a huge positive for our team and customers alike. Review collected by and hosted on G2.com.

Everything has been working as promised so far. Review collected by and hosted on G2.com.

Clearly there is no product out there like this.. From loud cafes to loud offices... the sound is clear and perfect Review collected by and hosted on G2.com.

where were they 10 years ago... ive been suffering too long;) Review collected by and hosted on G2.com.

It is compatible with like any computer system used in today's use. Battery and RAM consumption is very less.

We have been using this with zoom meetings for training purposes. Only out trainer had it and we all were able to enjoy it. It can be used with any online meeting platform be it zoom, teams or goto meetings. Review collected by and hosted on G2.com.

I don't really see any down side. But there can be more features added like recording, voice modulation. Review collected by and hosted on G2.com.