SA
SEUN A.
Senior Finance Officer
Mid-Market (51-1000 emp.)
"EXCELLENCE IN REGULATORY REPORTING AND SUPPORT"
5/5
What do you like best about IRIS CARBON®?

Very fast tagging solution and efficient customer support Review collected by and hosted on G2.com.

What do you dislike about IRIS CARBON®?

Requires strong internet connectivity for optimization Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"."
4.5/5
What do you like best about IRIS CARBON®?

The staff are very helpful and there is a very quick turn around. Review collected by and hosted on G2.com.

What do you dislike about IRIS CARBON®?

Some of the error messages are hard to understand. The terminology isn't clear to me. Review collected by and hosted on G2.com.

Samantha C.
SC
Samantha C.
SEC Accountant
Small-Business (50 or fewer emp.)
"Easy to use platform that speeds up our reporting time"
5/5
What do you like best about IRIS CARBON®?

The friendly and competent support team are available 24/7 to guide you through the process. They provide an in depth training before use and the platform itself is easy to use and implement. It has made our reporting time much faster than before. We now file early because of IRIS Carbon Review collected by and hosted on G2.com.

What do you dislike about IRIS CARBON®?

There is nothing that I dislike about the product Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Navigating Effective Platforms: Clear Flow's User-Friendly Approach"
5/5
What do you like best about IRIS CARBON®?

The aplications design is user friendly and has a clear flow. Great support througout the process from onboarding on and svift anwsers to all your questions. Review collected by and hosted on G2.com.

What do you dislike about IRIS CARBON®?

Some of the features can take time to process changes. Review collected by and hosted on G2.com.

LM
Lovro M.
Financial Analyst
Mid-Market (51-1000 emp.)
"Customer Support Triumph: The Secret Behind Iris Carbon's Success"
5/5
What do you like best about IRIS CARBON®?

Customer support and ease of use are really helpfull Review collected by and hosted on G2.com.

What do you dislike about IRIS CARBON®?

There are still some bugs while changing and reimporting specific pages. But customer service is so reliable and helpfull that any problems are soleved in a metter of minutes. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Simply amazing and still always improving"
5/5
What do you like best about IRIS CARBON®?

Support team is amazing, responsive, friendly.

They always take feedbak into account and develop suggested new features.

Always one step ahead of the clients.

Also with regulatory knowledge. Review collected by and hosted on G2.com.

What do you dislike about IRIS CARBON®?

Nothing. Sometimes it doesn't work perfectly under you clean up the cookies. Review collected by and hosted on G2.com.

EW
Elaine W.
Mid-Market (51-1000 emp.)
"Easy to Use Software"
5/5
What do you like best about IRIS CARBON®?

We have been very pleased with the software for our FERC reporting needs. It is very easy to use and the support we receive from IRIS Carbon has always been very prompt. Review collected by and hosted on G2.com.

What do you dislike about IRIS CARBON®?

We have not had anything that we disliked. The software has a;; teh functionality that we need for our FERC reporting needs. Review collected by and hosted on G2.com.

Verified User in Utilities
UU
Verified User in Utilities
Mid-Market (51-1000 emp.)
"Customer Service is friendly and they reach out to me to see how I am doing."
5/5
What do you like best about IRIS CARBON®?

I am an annual user so I like the short training videos that I can watch whenever I forgot how to do something. I like how I can run checks to see if I am in balance. I have always received quick replies back from customer support and they make me feel like I matter. I have not received this level of support from any other software. Review collected by and hosted on G2.com.

What do you dislike about IRIS CARBON®?

I can not think of anything I do not like about this product. Review collected by and hosted on G2.com.

BK
Blair K.
Enterprise (> 1000 emp.)
"Simple User Friendly Software with Exceptional Customer Service"
5/5
What do you like best about IRIS CARBON®?

The customer service and responsiveness from the IRIS Carbon team has been exceptional. The product itself allows for us to gain efficiencies that our old software did not allow, being able to upload directly into the filing software is a huge time saver and has worked seamlessly quarter after quarter. Another huge positive for the IRIS platform is that we haven't ran into any issues filing on time with the FERC deadlines, the platform is always working and we never have issues getting in to it or working in it close to our tight deadlines. Review collected by and hosted on G2.com.

What do you dislike about IRIS CARBON®?

We are very satisfied with the IRIS Carbon product and team and don't have any dislikes at this time. Review collected by and hosted on G2.com.

Tatjana B.
TB
Tatjana B.
Chief accontant of the Group
Mid-Market (51-1000 emp.)
"Great experience of collaboration iXBRL reporting"
5/5
What do you like best about IRIS CARBON®?

We hade really great experience with Iris Carbon who helps us with XBRL reporting. The solution Iris Carbon provides is very user-friendly. it was really easy to use. You can log in to the platform at any time and from anywhere and you will always access the latest version of the document. The support we got was fantastic- 24/7, all questions answered and problems solved. With Iris Carbon you will not miss any deadlines. Review collected by and hosted on G2.com.

What do you dislike about IRIS CARBON®?

We are completely satisfied with the service provided. Review collected by and hosted on G2.com.