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iCRM Reviews & Provider Details

iCRM Overview

What is iCRM?

iCRM is a comprehensive customer relationship management solution designed to tracks and manages all business activities from pre-sales to post-sales.

iCRM Details
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Provider Description

iCRM is a comprehensive customer relationship management solution designed to tracks and manages all business activities from pre-sales to post-sales.


Seller Details
Seller
ipercepts
Year Founded
2017
HQ Location
Nagpur, Maharashtra
Twitter
@ipercepts
7 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®

Rajendra S.
RS
Overview Provided by:
Co-Founder & Director at ipercepts

Recent iCRM Reviews

Devansh A.
DA
Devansh A.Enterprise (> 1000 emp.)
4.0 out of 5
"Amazing Tool for Easy Integration Of Workflows"
- Handling Customer Queries and Service Requests for tons of Users, thanks it was made easier by iCRM.
Verified User
G
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"Yahoo of customer profile."
I have used iCRM in customer service, as an advisor I used to work with this software, I had to update the conversation in the software based on cu...

iCRM Media

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2 iCRM Reviews

2.0 out of 5
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2 iCRM Reviews
2.0 out of 5
2 iCRM Reviews
2.0 out of 5
G2 reviews are authentic and verified.
Devansh A.
DA
Associate - Projects
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
Describe the project or task iCRM helped with:

- Handling Customer Queries and Service Requests for tons of Users, thanks it was made easier by iCRM. Review collected by and hosted on G2.com.

What do you like best about iCRM?

- Easy to user

- Easy to Intergrate Workflows Review collected by and hosted on G2.com.

What do you dislike about iCRM?

- Old-fashioned

- Less versatile

- No free trial version Review collected by and hosted on G2.com.

What problems is iCRM solving and how is that benefiting you?

- Managing large customer requests and complaints.

- Easiness in using and smooth workflow makes it beneficial for all. Review collected by and hosted on G2.com.

Verified User in Consumer Services
GC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task iCRM helped with:

I have used iCRM in customer service, as an advisor I used to work with this software, I had to update the conversation in the software based on customer talk. Review collected by and hosted on G2.com.

What do you like best about iCRM?

The best helpful thing is that I can find all info related to customer at one place. Review collected by and hosted on G2.com.

What do you dislike about iCRM?

I had to open different tab in the iCRM. Review collected by and hosted on G2.com.

What problems is iCRM solving and how is that benefiting you?

To give best possible results to customer, I can see all previous interaction in a single software. Review collected by and hosted on G2.com.

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