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Top Rated QuickBooks Payroll Alternatives

65 QuickBooks Payroll Reviews

3.8 out of 5
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65 QuickBooks Payroll Reviews
3.8 out of 5
65 QuickBooks Payroll Reviews
3.8 out of 5

QuickBooks Payroll Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for QuickBooks PayrollQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jenna D.
JD
Support Expert
Outsourcing/Offshoring
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuickBooks Payroll?

It is an easy-to-use automated interface for running and tracking payroll for employers and employees. Customizable menu tabs for most used or favorites. Easy to assign user roles without giving too much or too little access. Detailed reports are laid out in an easy-to-use reports page. Capable and caring customer support for tax issues and payroll corrections. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

The hold times are often long for support and wait times for processing of corrections or resolutions. The newly required upgraded subscription for payroll tax corrections, even if they are already automated. The inability to use my old invoices after the most recent update without warning. Review collected by and hosted on G2.com.

David R.
DR
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about QuickBooks Payroll?

I like the fact that Quickbooks payroll allows a small business to have the look and feel of a big corporation. It is very easy to use and setup. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

I would hope that there are more methods available to make direct payment to the employee. Review collected by and hosted on G2.com.

Kyle S.
KS
Data Wizard
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about QuickBooks Payroll?

In my oppinion, the best thing about QuickBooks Payroll is its integration with other Quickbooks products. It made it easier to manage time sheets, invoicing, and expenses. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

Cost. It is kind of like "Mac" in that, Apple products work best when you have an iPhone, Apple TV, and Macbook computer - but the cost can really add up compared to a Windows PC, and Android Phone, an LG watch, etc... But man, it works smoothly. Same with QuickBooks, if you are all-in on that environemnt thigns tend to work well together, but the costs can start to add up, and if you have needs that it doesn't meet you either go without or run simultaneous systems. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about QuickBooks Payroll?

it didn't work well for me at all, and customer service was elusive and tedious Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

They kept missing payments to the state, and also messed up my registration with the state DOR Review collected by and hosted on G2.com.

Karan K.
KK
Salesforce Developer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about QuickBooks Payroll?

The best thing about QuickBooks Payroll is its time tracking, We can create projects, add workers to that project to work, We can track the worker's locations and the time they are giving to that particular project. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

To be honest, I don't see any limitation in QuickBooks Payroll as of now but they can work on some webhooks responses as it was a heavy task to configure them and get the events on time. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
What do you like best about QuickBooks Payroll?

Capability to add or delete payroll deductions last minute without update employee file. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

I do not care for the report details. There needs to be more information. Review collected by and hosted on G2.com.

Syed Hassaan Z.
SZ
Relationship Manager - SAMG
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about QuickBooks Payroll?

Automated Time tracking is one of the features, I like best about Quickbooks payroll. It creates auto alerts for emoloyees of the organisation to clock in depending upon their job shifts. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

A lot of features in Quickbooks payroll it doesn't provide as per the need. Auto-syncing of the timesheets with changes in the bank accounts,job costing & several other limitations like these. Review collected by and hosted on G2.com.

John Carlo R.
JR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about QuickBooks Payroll?

Automatic calculations: QuickBooks Payroll automatically calculates payroll taxes, including federal, state, and local taxes. It also calculates employee deductions, including 401(k) contributions, health insurance premiums, and other benefits. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

Complexity: Some users have found QuickBooks Payroll overly complex and difficult to navigate, especially for those new to payroll processing.Customer support: Some users have reported issues with QuickBooks Payroll customer support, including long wait times and difficulty getting their issues resolved Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about QuickBooks Payroll?

Think QuickBooks was the most simple and "Working" payroll system we used. It did things like automatically calculating deductions and withholdings accurately for us while also recording journal entries to properly account for each expense. We ended up using quite a bit of other payroll systems because we needed more integrations with other HR & ATIS systems but getting started with QuickBooks showed how bad a few other payroll systems were. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

Not a lot if anything to dislike about QuickBooks, I think if you were using it quite deeper as an administrator, some things with the UI & UX could definitely be improved, the system interface could get clunky easily. Review collected by and hosted on G2.com.

Angelie S.
AS
Bookkeeper
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about QuickBooks Payroll?

Easy and quick to use. I can really say that it is really a big help on my role. This made my life more easier and helpful Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

As far as I know not yet so far. Been good since using it Review collected by and hosted on G2.com.