MailChimp is easy to use and every year is getting better and better. Email marketing functionalities are best-in-class and all new marketing functionalities are incredibly easy to adopt and with an excellent cost benefit relationship. The support is also great. Review collected by and hosted on G2.com.
So far we are very happy with MailChimp performance and features. Review collected by and hosted on G2.com.
Video Reviews
5,213 out of 5,214 Total Reviews for Intuit Mailchimp All-in-One Marketing Platform
Overall Review Sentiment for Intuit Mailchimp All-in-One Marketing Platform
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Mailchimp is pretty solid for email marketing, especially if you're just starting out. The drag and drop editor makes designing emails easy, and the automation tools save a ton of time with things like welcome emails and reminders. When we started using it I had no idea where to begin, but the editor and automation tools are so easy to understand! I also love the detailed analytics because they're super helpful for tweaking campaigns to fit your goals. Review collected by and hosted on G2.com.
The price increase is a little steep. As your email list grows, it gets expensive fast, and the free plan’s customer support is basically nonexistent. It’s definitely good for beginners or small businesses, but once you scale, the costs and limitations start to show. I was using it just for myself for free, so I would never have been able to afford the plan my work is on. Review collected by and hosted on G2.com.
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Mailchimp provides a user-friendly, all-in-one platform for email marketing, automation, audience management, and analytics. It’s easy to design, schedule, and track campaigns, making it especially helpful for small businesses, solopreneurs, and those looking to get into email marketing. The reporting tools are also pretty useful, offering valuable data on audience behavior and campaign performance. The customizable templates and automation features simplify marketing to your email based users.
Mailchimp is pretty easy to set up, with a clean interface that makes getting started quick, even for beginners. The learing curve is not that high for it to be able to send your first email campaign. The guided setup process is a helpful feature for first-time users.
Mailchimp’s support team is generally quick to respond and helpful. The platform also provides a comprehensive knowledge base and tutorials, which makes troubleshooting on your own manageable. Review collected by and hosted on G2.com.
One small inconvenience is that while Mailchimp allows you to replicate campaigns to resend again, it would be more efficient to resend an email directly to unopened contacts from the original campaign, without the need to duplicate it. This would save time when I need to resend a campaign to contacts that did not open the first email and reduce extra steps in resending. Review collected by and hosted on G2.com.
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Once i bought the mailchimp subscription I can get to work. The other CRM's are constantly nickel and diming us for extra fees for services we thought were included. We spent more time buying new modules, figuring out they only partially solved the solution and had to deal with "tech support" that were nothing but sales people tring to upsell us. The Mail Chimp platform even has live help that at the time was 24/7 on demand. Review collected by and hosted on G2.com.
I'd like to see more features in the app integrations and also their embeded HTML block doesn't seem to work. Review collected by and hosted on G2.com.
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The best thin g about mail chip is the automation and personalization of the website. Their services are easy to use adn the tools are not complicated to implement or integrate with third parties. Review collected by and hosted on G2.com.
The only thting that I found unlikely about mail chimp was that it is expensive but comapred to any othert tool it's service is really good. Review collected by and hosted on G2.com.
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It is a well-designed interface for crafting emails with graphics, links & text. I began using it without experience using this kind of platform and feel it didn't take long before I got the hang of it. It offers this low-volume user extensive features that benefit me and fit how I need it to perform. Review collected by and hosted on G2.com.
What I dislike is that attachments are limited to 10 GB, when I often produce creative content to attach that exceeds it, which requires me to reduce the content and/or compromise quality of content to reduce file size of the attachment. Review collected by and hosted on G2.com.
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The email builder stands out for its simplicity and ease of use. The drag-and-drop interface allows users to create professional-looking emails without any technical expertise. Customizing templates is straightforward, making it ideal for small businesses or beginners in email marketing Review collected by and hosted on G2.com.
Pricing can quickly become a burden as your subscriber list grows. The platform charges for duplicate and inactive contacts, which can inflate costs unnecessarily. Additionally, advanced features like A/B testing and segmentation are locked behind higher-tier plans. Review collected by and hosted on G2.com.
What do you like most about Mailchimp All-in-One Marketing Platform?
I mainly liked that it is an intuitive and easy to use platform compared to other platforms that are a bit more cumbersome. Also, I love that I can manage emails as well as workflows. The campaigns are really easy to manage and create so there are no bugs to fix, at least not often. Review collected by and hosted on G2.com.
I think the main disadvantage is that it doesn't let me do affiliate marketing. For some reason it restricts this part. And another disadvantage that I find in particular, is that I feel it is very basic, at least some resources. Review collected by and hosted on G2.com.
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If it's digital marketing we must remember the word Mailchimp. The capability of this platform is limitless. I use this platform regularly for our marketing activities. You can do all types of marketing on this platform like mail marketing, social media marketing, analysis dashboard, content creation tools, etc. If there are any issues the customer support team helps out with detailed explanations. Review collected by and hosted on G2.com.
Only the subscription fee is higher than other marketing platforms. It could have been a little lower on the pricing. Review collected by and hosted on G2.com.
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It's a great tool for new users to start their email marketing; the overall product is outstanding with regard to creating regular emails, email journeys, automations, landing pages, contact forms and campaigns. Review collected by and hosted on G2.com.
Nothing - I love using Mailchimp and even tried out a few other ESP but I have stuck with Mailchimp as my overall ESP! Review collected by and hosted on G2.com.
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The email automation is super simple to set up and saves a lot of time by automatically sending emails based on customer actions. The platform is easy to navigate, even if you’re not tech-savvy, and the templates make designing campaigns quick and stress-free. I also love that it connects with social media and e-commerce platforms, so all your marketing is in one place. Review collected by and hosted on G2.com.
Once your subscriber list grows or you want more advanced features, Mailchimp’s pricing jumps up pretty fast. The CRM tools are also pretty basic and may not work well if you have more complex customer management needs. Plus, getting the hang of some of the more advanced features can take some time. Review collected by and hosted on G2.com.