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10 Intrepid Digital Reviews

4.6 out of 5
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10 Intrepid Digital Reviews
4.6 out of 5
10 Intrepid Digital Reviews
4.6 out of 5

Intrepid Digital Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Intrepid DigitalQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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HP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Intrepid Digital?

I liked the way they managed our relationship. Their relationship management team over communicated, set fair expectations and they were honesta about performance and creative about solutions. Review collected by and hosted on G2.com.

What do you dislike about Intrepid Digital?

Most of the team we worked with were overseas so it was sometimes challenging getting timely responses or being able to work during a reasonable time. Review collected by and hosted on G2.com.

Response from Jeremy Reitman of Intrepid Digital

Thank you, Hector, for leaving such a kind review! It's wonderful to hear that our team provided value to you through managing relationships. We understand the time zone difference can be challenging, and we're continually refining our operations to ensure timely responses. We're glad we could contribute to your go-to-market and demand-gen strategies. Thanks again for trusting Intrepid to drive results!

Verified User in Leisure, Travel & Tourism
PL
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Intrepid Digital?

Intrepid have some class-leading technical SEO expertise. They have been able to quickly get to grips with some of the most esoteric challenges that we have in this space and provide clear analysis and solid recommendations. We have been able to basically throw anything their way with the scantest briefs and they have always delivered exactly what we needed. Although we currently work (and have worked!) with many agency partners, we always find ourselves saying "let's ask the guys at Intrepid about this". And, in that respect, they are invaluable. Review collected by and hosted on G2.com.

What do you dislike about Intrepid Digital?

Honestly, nothing. They are a fantastic agency to work with. Review collected by and hosted on G2.com.

Response from Jeremy Reitman of Intrepid Digital

Thank you for taking the time to share your experiences with us. We work hard to stand out from other agencies by steering clear of boilerplate audits and generic templates, to provide our clients with the most relevant recommendations. Your recognition means a lot to us, and we're committed to providing tailored solutions that truly meet your needs. Thanks for noticing our efforts; we look forward to achieving even more together!

Verified User in Luxury Goods & Jewelry
GL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Intrepid Digital?

I highly recommend Intrepid to any business looking to boost their online presence and drive meaningful results. Working with them was a pleasure. Review collected by and hosted on G2.com.

What do you dislike about Intrepid Digital?

Turnover rate in the agency world is something you have to learn to deal with. Review collected by and hosted on G2.com.

Response from Jeremy Reitman of Intrepid Digital

Thank you for your encouraging review and strong recommendation. It's fantastic to know that our team's deep understanding of SEO and our effective strategies resulted in increased organic traffic and improved search engine rankings for your business. Your comments about turnover in the agency world are noted - we always aim to provide consistent, high-quality service despite these bouts of transition. Thanks again for taking the time to share your experience with Intrepid!

AP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Intrepid Digital?

Jeremy has a hands on approach and a natural curiosity to help those who work with him. He cares deeply about client success. Review collected by and hosted on G2.com.

What do you dislike about Intrepid Digital?

When something comes up, it will be the first time. Review collected by and hosted on G2.com.

Response from Jeremy Reitman of Intrepid Digital

Thanks for your glowing review, Alex! We know digital marketing is a crowded field, so we're thrilled to hear our dedication and hands-on approach is truly standing out. You're spot-on: Client success is our top priority, and we're glad it shows. We appreciate your kind recommendation and rest assured, we'll continue to simplify the complexities of the digital marketplace for you.

Verified User in Real Estate
PR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Intrepid Digital?

Their professionalism and proactive approach were evident in every aspect of our collaboration. The experience of working with Brandie and Katie felt like having two additional dedicated team members on board. Their insights, dedication, and the results they've helped us achieve have been invaluable to our success. Review collected by and hosted on G2.com.

What do you dislike about Intrepid Digital?

It would be nice to have a change log documenting the modifications made in our account. Review collected by and hosted on G2.com.

Response from Jeremy Reitman of Intrepid Digital

Thank you for taking the time to share your feedback. We greatly appreciate your kind words about our team members, Brandie and Katie. It's wonderful to hear that their professionalism, expertise, and proactive approach made a positive impact on your experience with us. We're thrilled that you found our collaborative efforts successful, particularly in optimizing your ad campaigns and achieving a reduction in cost per lead.

Regarding your comment about a change log, we understand the value of transparency and will certainly consider this to enhance our services.

Thank you again for your recommendation and your valuable feedback. We are honored to have had the opportunity to work with you and remain dedicated to delivering exceptional service.

Jessica B.
JB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Intrepid Digital?

They were very engaging, and often looked to gain insight into what what needed as a company and where we were headed. I think they put emphasis on the business as whole to help us work towards our goals. Review collected by and hosted on G2.com.

What do you dislike about Intrepid Digital?

I think an education piece is missing, I would have liked to see them provide our team with educational snippets of the why behind executing something since we didnt have an inhouse team. Review collected by and hosted on G2.com.

Response from Jeremy Reitman of Intrepid Digital

Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that you found our team to be highly engaged and dedicated to achieving your goals. We appreciate your insights and understand the need for more educational support to explain the "why" behind executing certain strategies, especially when you're working with an external team.

Thank you once again for your feedback. Your input is invaluable, and we look forward to addressing these points in future collaborations.

Verified User in Farming
PF
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Intrepid Digital?

Always professional and have fantastic organization. Feel like the team understands a good portion of our business. Review collected by and hosted on G2.com.

What do you dislike about Intrepid Digital?

I understand that we can have a lot of projects going on at the same time but need to make sure we are prioritizing items according to what the Taylor Farms team needs. Review collected by and hosted on G2.com.

Response from Jeremy Reitman of Intrepid Digital

Thank you for your review. We're glad to hear that you find us organized and knowledgeable and appreciate your feedback regarding project prioritization. Rest assured, we are dedicated to aligning our priorities with what Taylor Farms requires and will continue to enhance our project management processes.

It's great to know that our efforts in improving your website's SEO and creating new pages, like blogs and product pages, have benefited your business. We're committed to providing comprehensive solutions that enhance your online presence and deliver positive results.

Verified User in Hospital & Health Care
CH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Intrepid Digital?

I like that they are a well-organized and experienced team. Great insights and strategies to build your company's online presence. Review collected by and hosted on G2.com.

What do you dislike about Intrepid Digital?

Can't comment on what I dislike but they have a decent approach towards SEO and digital marketing strategies Review collected by and hosted on G2.com.

Response from Jeremy Reitman of Intrepid Digital

Thanks for your positive review! We're thrilled our experienced team and strategies have contributed to building your online presence. Your advice on having clear goals and objectives before engaging with us aligns with our approach for effectively meeting client goals. We are glad to hear we are a trusted resource for your SEO needs.

Verified User in Computer Software
EC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Intrepid Digital?

Service, expertise and customer success are all excellent. Review collected by and hosted on G2.com.

What do you dislike about Intrepid Digital?

There is nothing to dislike. They are great. Review collected by and hosted on G2.com.

Response from Jeremy Reitman of Intrepid Digital

Thank you for your wonderful review! We're thrilled that our service and expertise aligned with your goals and led to a positive experience. Your recommendation regarding clear project objectives is well-noted and appreciated. We're glad our role in identifying the competitive SEO landscape and setting up a comprehensive SEO dashboard benefited you.

Verified User in Real Estate
PR
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Intrepid Digital?

Adapting with company culture and connecting with various teams to define feasible goals.

Domain expertise with SEO.

Taking risks, and constantly evaluating which metrics mattered. Review collected by and hosted on G2.com.

What do you dislike about Intrepid Digital?

Things take time in large organizations with multiple teams for SEO goals.

There are complex changes in frontend/backend mobile strategies, and things get delayed trying to get them onboard.

Nonetheless, once established, the business objectives need to be well understood if they were being met. Review collected by and hosted on G2.com.

Response from Jeremy Reitman of Intrepid Digital

Thank you for your feedback. We appreciate your acknowledgment of our SEO expertise and efforts to align with your company culture. We understand the challenges and are working to streamline our processes for better alignment and timeliness. Your insights are valuable to us, and we strive to ensure that our business objectives are well-aligned with your needs. We acknowledge the importance of timeliness and are committed to making improvements in this area. Your review will certainly help us in our ongoing efforts to enhance our services. Thank you.