Looking for alternatives or competitors to Intradiem? Contact Center Workforce Software is a widely used technology, and many people are seeking reliable, simple software solutions with mobile access and intraday management. Other important factors to consider when researching alternatives to Intradiem include training and time management. The best overall Intradiem alternative is The UiPath Platform™. Other similar apps like Intradiem are Five9, Genesys Cloud CX, NICE CXone Mpower, and Talkdesk. Intradiem alternatives can be found in Contact Center Workforce Software but may also be in Contact Center Software or Robotic Process Automation (RPA) Software.
UiPath enables business users with no coding skills to design and run robotic process automation
Celayix is an all-in-one workforce management platform. It’s a unified hub for shift scheduling, time and attendance tracking and employee communication. Learn how Celayix can help you recover up to $4200 per employee annually and reduce time spent on scheduling by up to 95%. Book a live demo today!
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Automation Anywhere Enterprise is an RPA platform architected for the digital enterprise.
SAP SuccessFactors helps organizations align strategy with objectives & manage people performance to ensure execution & results. Execution is the difference.
At SS&C Blue prism we can change the way you work with Intelligent Automation. SS&C Blue Prism Intelligent Automation Platform (IAP), powered by AI and machine learning, will help you improve productivity and increase revenue and growth. Empower your people with digital workers. SS&C Blue Prism helps you reshape and evolve how work gets done – for the better.
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
greytHR is a full-suite HRMS platform designed to expedite complex, recurring, and critical HR and payroll functions in a compliant and secure manner.
Celayix is an all-in-one workforce management platform. It’s a unified hub for shift scheduling, time and attendance tracking and employee communication. Learn how Celayix can help you recover up to $4200 per employee annually and reduce time spent on scheduling by up to 95%. Book a live demo today!