Inteum Reviews & Product Details

Web-based, good customer interaction and support. Attention to need for better analytics is worth noting. Apparent acknowledgement of customer service/focus is also valued. Review collected by and hosted on G2.com.

Current analytics are weak/difficult but improving, and "traversing the database" is difficult (have to move to different sections to get related information). Writing reports should be easy/straight-forward and not require special tables to be built to get related info. Review collected by and hosted on G2.com.

Inteum system is very intuitive and very responsive! We used to have speed issues with other database companies. Inteum has solved this issue and is very intuitive and easy to use. Custom support is great and resolve any issue in a timely manner. Review collected by and hosted on G2.com.

Nothing so far. Maybe an easy to use mobile app on apple device would be nice. Review collected by and hosted on G2.com.

When we made the switch to Inteum from another vendor it was an easy sell - we had been struggling for literally months to get our on-line invention disclosure capability to work - but with Inteum we were up and running in a relatively short time (though it took some learning on our part). Also like the Form Letter capability - we now have 30 self-populating form letters so we can communicate with both our inventors and outside counsel on many of the activities associated with the patent prosecution process. Review collected by and hosted on G2.com.

occasionally i run across aspects that don't work they way one would assume given the focus of the db - a lay version of a patent docket system. One example that was only very recently resolved was the ability to access HOME addresses in our forms. It took years for the system to be upgraded to include this capability.

also not thrilled with the forced migration to web from the C/S environment - have learned to use the Web version, but still think the C/S version is more powerful. Review collected by and hosted on G2.com.

Easy to use, intuitive and reliable system

Well supported by a team really eager to help and ensure the user experience is exceptional

It makes me and my colleagues work smarter and accurately record information following a robust methodology Review collected by and hosted on G2.com.

I don't have enough time to implement all the functionality

Nothing else Review collected by and hosted on G2.com.

Robust relational database that can support diverse purposes, Reports, operations & docking. You can efficiently capture your data once, but use the relational tables to support accounting functions and docketing. Information is easily accessible from an overview, with the capability to drill down

The customer service is outstanding. They want there clients to get the most out of their product. They go far beyond typical efforts to make this happen. A robust help web site. Personalized attention and continuous training and development of the software. Usually incorporating customer feedback. Review collected by and hosted on G2.com.

The relationships are complex and when trying to create custom reports datasets results are no always what you expected, if you don't truely understand those relationships. Excellent customer support is available to help bring a user up to speed. If you should wish too, Inteum can create the custom reports or datasets you need for a small fee. Review collected by and hosted on G2.com.

Inteum's portfolio organization is very intuitive. Making the Technology record the "home" record for all of our patent activity, financial activity and communications really centralizes grounds our processes. Review collected by and hosted on G2.com.

I dont think there is any feature that I would say I dislike. The software is flexible to allow integration to your business processes, and "out of the box" is quite comprehensive. If there's something that I don't like - I'm able to modify the module to suit my needs. Review collected by and hosted on G2.com.

Inteum is very easy to learn how to use. It is a great way to keep the agreements and intellectual property for your company organized. I especially like the fact that you can add a termination date so that you do not have to go in and update when an agreement is terminated. Review collected by and hosted on G2.com.

I do not like the fact that you are unable to right click to paste something, instead you must hit ctrl+c or ctrl+v to copy and paste into Inteum. I have also had some difficulty going in and adding some descriptions that were necessary, but it may just be user error. Review collected by and hosted on G2.com.

Inteum has been in business for many years, is sustainable, affordable and meets regularly with clients to ensure their software provides end-to-end solutions. The activity generation and follow up functionality is very valuable and a unique product offering bundled with all the other attributes. You can decide if your organization only needs to use some of the modules vs the full product offering without giving up on any of the functionality. Their customer service is exceptional to ensure the system meets your unique organizational requirements - they don't want you to buy something that you cannot or will not use. Review collected by and hosted on G2.com.

We are still having some issues with custom reporting but mainly because we are hosted and don't have crystal reporting software. That being said Inteum is working with us to meet our reporting needs as best they can Review collected by and hosted on G2.com.

Inteum was a quick-to-learn, easy to use interface (at least the basic features/capabilities). The customer support team is resourceful and helpful. Would like to get more information on some functionalities to maximize use of the database. Review collected by and hosted on G2.com.

Not familiar with Inteum Web to make the transition, annual training sessions for members to highlight upgrades to the database, new features/functionalities. Include user manuals, Help sections with the software without the need to call support/help desk. Review collected by and hosted on G2.com.

In my assessment of IP licensing products, it is best of breed for most academic TLOs. Review collected by and hosted on G2.com.

We are not most academic TLOs and the nature of our deal structures requires that we modify and tailor Inteum to our specific use case; for example, (a) connecting Inteum to other ERM, financial, or IP asset resources via software-coded synching routines, or (b) adapting our unique policies/contracts to a distributions cycle that is fully supported by Inteum. We also need to consolidate our real-reporting abilities. Keystroke response times can also be quite slow for our web-hosted account. Review collected by and hosted on G2.com.