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Interlaced IT Managed Services Reviews & Provider Details

Stephanie K.
SK
Creative Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Interlaced IT Managed Services?

The acocuntablitliy and speed. WIth our fast growing team Interlace quickly adapts to our needs so our team can be up and running on day one. Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

So far great. It is also awesome to have them visit on site. Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

WIth our fast growing team Interlace quickly adapts to our needs so our team can be up and running on day one. Review collected by and hosted on G2.com.

Interlaced IT Managed Services Overview

What is Interlaced IT Managed Services?

We are the startup IT experts that specialize in scaling your technology for rapid growth. As an extension of your team, we take on all the IT work, including onboarding employees, handling day-to-day needs, and building a roadmap for your technology. We'll ensure your data is secure, so your executives can focus on critical projects, and your team members are stoked with their tech experiences from day 1. Ready to reclaim your time and focus on growing your startup? Talk to us today at sales@interlaced.io or call (855) 885-7336, and let us handle the tech so your team can thrive from day 1.

Interlaced IT Managed Services Details
Languages Supported
English
Services Offered
Onboarding & Offboarding, Network Support, Cybersecurity, IT Helpdesk, MDM
Locations Serviced
United States
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Provider Description

Interlaced.io is a leading Apple-focused, outsourced IT Services Provider. We want to be your IT Department (for a fraction of the price of an IT Manager).


Seller Details

Justin W.
JW
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Recent Interlaced IT Managed Services Reviews

Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Interactive response team with coordinated experience"
They work as a team to assign the right personnel based on the issue and case. They are prompt and great communicators.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Desktop PC Set-up"
The Interlace team is highly responsive and very knowledagle. Generally resolves our issue quickly and in a very friendly way.
Audry R.
AR
Audry R.Small-Business (50 or fewer emp.)
5.0 out of 5
"New to system"
They assisted me very late during the day.

Interlaced IT Managed Services Media

Interlaced IT Managed Services Demo - Case Study: When the Power of Food Combines with the Power of Technology
See how Interlaced clients like Goldbelly optimize operational efficiencies with innovative technology and trusted advice. See Goldbelly's story: https://interlaced.io/wp-content/uploads/2023/06/Goldbelly-Case-Study_FINAL.pdf
Interlaced IT Managed Services Demo - In-House vs. Outsourced IT
When should you hire in-house support vs. outsourcing that support? In this whitepaper, we discuss a few of the benefits of outsourcing your IT and whether this is something to be considered by your business or organization. Download yours here: https://landing.interlaced.io/in-house-vs-outso...
Interlaced IT Managed Services Demo - Business IT for a Remote Workforce in 2022
You’ve probably been wishing for a return to normalcy. However, we should acknowledge that some business aspects have fundamentally changed forever. WFH, previously thought of as a temporary safety measure, is now a permanent fixture in the American workplace. In this e-Book we cover long-term tr...
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23 out of 24 Total Reviews for Interlaced IT Managed Services

4.9 out of 5
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Overall Review Sentiment for Interlaced IT Managed ServicesQuestion

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10 (Best)
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Mel A.
MA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Interlaced IT Managed Services?

The fact that they are just a slack message away and respond promptly Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

No downsides I can think of. We get to work with some familiar faces so it feels like they are part of the team, and that's nice. Review collected by and hosted on G2.com.

Recommendations to others considering Interlaced IT Managed Services:

If you need to outsource your IT support services for your small or large team, they are totally worth it! Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

What's nice is they are embedded within our corporate slack so they are always just a slack message away for any issues possible. The folks are quick to resolve and if they can't, they really do everything in their power to move the ball forward until it's resolved. In addition, their team is very helpful and have good outside perspective. For example, I wasn't receiving messages from Meta for a password reset. They helped me escalate the issue with Meta, as they suspected my domain was blocked on their side. Review collected by and hosted on G2.com.

SC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Interlaced IT Managed Services?

Came in for one problem and solved many!!!! On top of being able to guide conversations to how to support my team for the same issues. Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

All gooddd!!! omg minimum characters?! that's werid... >_> Review collected by and hosted on G2.com.

Recommendations to others considering Interlaced IT Managed Services:

Don't wait for 2 weeks trying to figure it out, they spent time with for 30 mins and figured it out. #Don'tWasteYourTime Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

Everyone in the office had different interactions with the printer. Some was able to print without a USB connection while most had to connect via USB to print. The inconsistency was the hardest part. When we decided to move our printer around our office, it didn't like that! Everyone wasn't able to connect to it anymore and to find out from our IT person, Steven, the printer's IP address was differnt from our own wifi! That's why it couldn't connect.

Came in to solve why our printer keeps showing up as Offline, to then helping me figure out why my PDF files weren't printing, setting it up so that EVERYONE in my office can now print via wifi, and FINALLY being able to support in keeping the printer consistent for everyone in the office. Now everyone can have the same relationship with the printer and not a hate/frustaration with the printer.

Big shout out to you Steven Mota! Review collected by and hosted on G2.com.

Jackie D.
JD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Interlaced IT Managed Services?

Clear and consice directions in layman's terms. I did not need to google what the heck they were asking me to do. Also communication was super friendly and they are ready and willing to help. Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

Nothing that I disliked! I wish I could have someone sitting next to me all day to fix all my issues! (Most I create myself) Review collected by and hosted on G2.com.

Recommendations to others considering Interlaced IT Managed Services:

USE IT DO IT. The best and most responvie IT firm I have ever used. Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

Could not figure out the settings on my touch bar on my MacBook Pro. I tried a million times restarting with no avail. Although my schedule did not allow me to hop on a call with Interlaced- they gave me clear and consice directions on how to fix the problem and it worked! Review collected by and hosted on G2.com.

Stephanie F.
SF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Interlaced IT Managed Services?

They are alway prompt in responding to requests, and always have a smile! Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

I don't have anything to comment as I have not had a bad experience with them. Review collected by and hosted on G2.com.

Recommendations to others considering Interlaced IT Managed Services:

Just reach out if you are in need of IT services, I am sure you will not be disappointed! Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

I work at a Supplemental Insurance company and Interlaced supports our IT department. I have had to reach out on several occasions, and everyone I have interacted with has been wonderful! They are courteous, patient, and always prompt in responding to my IT requests. I would highly recommend them to anyone looking for IT support! - S. Finley, Ansel Health Review collected by and hosted on G2.com.

Audry R.
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Interlaced IT Managed Services?

They assisted me very late during the day. Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

Have nothing negative to say at this time. Overall very positive all around. Review collected by and hosted on G2.com.

Recommendations to others considering Interlaced IT Managed Services:

maybe videos on how to start certain logins only because I'm a very visual person. Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

Very helpful in assisting me in starting and logging in. Was having a difficult time and they reached out to me several times with help. They were very patient with me. Review collected by and hosted on G2.com.

Verified User in Defense & Space
CD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Interlaced IT Managed Services?

They work as a team to assign the right personnel based on the issue and case. They are prompt and great communicators. Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

At times, they have to do research to fix an issue but do come back with a solution an do not waste your time pulling you through the knothole. Review collected by and hosted on G2.com.

Recommendations to others considering Interlaced IT Managed Services:

They work past 5pm weekdays and on weekends when you need them most. Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

Interlaced helped me with three issues that I had been delaying in fixing, but handled all three items in one call. Ranging from custom signatures, plug-ins, and issues with new programs and sign-ins. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
PC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Interlaced IT Managed Services?

The customer service has always been great and my issues were always resolved quickly. Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

I don't have anything that I dislike about Interlaced. Review collected by and hosted on G2.com.

Recommendations to others considering Interlaced IT Managed Services:

Definitely try out their services. Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

Recently one of our mailboxes suddenly received dozens of distubring and hateful spam from a bad actor. Not only was I seeing these messages but also members of our leadership team. The messages kept coming in from a Friday afternoon to a Saturday morning and I knew I had to flag it. I slacked the interlaced team and someone responded within one hour. Then in a few hours had found the source and fixed the issue. The customer service I received was on point and their team member was very kind in his responses. I highly recommend them. Review collected by and hosted on G2.com.

Mike K.
MK
Senior Customer Success Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Interlaced IT Managed Services?

When I have had questions or challenges, their responses have been very prompt and thorough. This has saved me time and effort. Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

As of right now, there are not current issues I have. Honestly, not a dislike, but they almost made me feel lazy in not responding quickly over the weekend. They are very on top of things. Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

Interlaced has been extremely helpful in getting my device setup implemented as a new employee. In the past, when amanged internally, I have had many issues, but with Interlaced, everything was quick, seamless and easy. They have also provided fantastic post rollout/ongoing support help. This is a great service that I appreciate my company offers. Review collected by and hosted on G2.com.

Selma K.
SK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Interlaced IT Managed Services?

Response time and fixing it fast. They connect on video chat and walk me through it. Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

No problems, to be honest. I gues sometimes contacting them is work. Review collected by and hosted on G2.com.

Recommendations to others considering Interlaced IT Managed Services:

Show up for your appointment, and they take care of the rest Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

They respond fast then fix it fast. Always a great experience when I'm having tech issues. They can handle anything. Review collected by and hosted on G2.com.

Mona L.
ML
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Interlaced IT Managed Services?

Quick response and solved my problem in time. Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

Nope, the support team provided the good service. Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

The team helped me debug the connection issue in time while I was trying to connect on public wifi, great help! Review collected by and hosted on G2.com.