# Interlaced IT Managed Services Reviews **Vendor:** Interlaced **Category:** [Managed IT Services Providers](https://www.g2.com/categories/managed-it-services) **Average Rating:** 4.9/5.0 **Total Reviews:** 40 ## About Interlaced IT Managed Services We are the startup IT experts that specialize in scaling your technology for rapid growth. As an extension of your team, we take on all the IT work, including onboarding employees, handling day-to-day needs, and building a roadmap for your technology. We'll ensure your data is secure, so your executives can focus on critical projects, and your team members are stoked with their tech experiences from day 1. Ready to reclaim your time and focus on growing your startup? Talk to us today at sales@interlaced.io or call (855) 885-7336, and let us handle the tech so your team can thrive from day 1. ## Interlaced IT Managed Services Reviews ### 1. Reliable, Calm, and Always There When You Need Them **Rating:** 5.0/5.0 stars **Reviewed by:** Leyla N. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Interlaced IT Managed Services?** How effective their support is when you encounter stressful IT issues **What do you dislike about Interlaced IT Managed Services?** The only drawback is their limited availability for meetings, which are sometimes scheduled for the following week. **Recommendations to others considering Interlaced IT Managed Services:** I’d appreciate more flexibility in scheduling IT support meetings within a few days, rather than having to wait a week or more but Interlaced is great otherwise. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** As a health tech sales professional, time and efficiency are everything, and Interlaced delivers. The team is calm, collected, and quick on their feet. What really sets them apart is their willingness to jump into a meeting or call with you right away. You're talking to real people, not bots, which makes troubleshooting and support feel personal and effective. Their responsiveness and professionalism make them a true partner you can count on. ### 2. What Customer Service should look like - AWESOME **Rating:** 5.0/5.0 stars **Reviewed by:** Bridgette B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Interlaced IT Managed Services?** The helpfulness, Aidan provided, we walked me through what I needed and I didn't feel rushed. **What do you dislike about Interlaced IT Managed Services?** There was nothing I disliked. I have absolutely nothing negative to say. **Recommendations to others considering Interlaced IT Managed Services:** You would NOT be disappointed with there services. It's not everyday you come across great customer service so when you do it's good to know it still exist. Aidan was a 10 out of 10 **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Aidan Luzzaro-Braito helped me set up my new laptop. Syncing information from the old to the new computer. He was so patient and answered all my additional questions I had. Even walked me through how to transfer my desktop files. ### 3. Docking station & MacBook **Rating:** 5.0/5.0 stars **Reviewed by:** Wanda G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Interlaced IT Managed Services?** What I found to be most helpful is the fact that they assist you with the problem and also take the time to teach you the things you can try on your end to help keep me as self sufficient as possible. I don't mind reaching out for assistance when needed but am always more than happy to learn new tricks of the trade. **What do you dislike about Interlaced IT Managed Services?** I haven't had any instance to have a dislike about Interlaced IT Management Services. **Recommendations to others considering Interlaced IT Managed Services:** For those looking at considering Interlaced IT Managed Services all I can say is, I 100% recommend!!! **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** In order to properly do my job as a Chronic Care Manager, I really need two monitors in order to be organized enough to function between all the tabs I need to have open and work between. I'm not great with Mac Books and couldn't get the docking station to connect to my Mac and recognize both monitors. Adam Ruppert was excellent! He listened to my questions/concerns and needs, then proceeded to troubleshoot and correct the issues promptly. ### 4. Mapping network drives and Mobile Outlook & One Drive Syncing Remotely **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Interlaced IT Managed Services?** They work as a team to assign the right personnel based on the issue and case. They are prompt and great communicators. I worked with one person, but used team resources and individual expertise as they chatted remotely to solve the problem. **What do you dislike about Interlaced IT Managed Services?** They admit when they do not know, but are willing to try to resolve issues and do not waste your time pulling you through the knothole. **Recommendations to others considering Interlaced IT Managed Services:** They work 24 hours a day on weekdays and are available on weekends when you need them most to meet a tight deadline. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Interlaced helped me with three issues that I had been delaying in fixing, but handled all three items in one call—ranging from learning how to VPN to the Corporate office and Map to both the Printer Scanner and Corporate Staff File Manager. I also spent time with Interlace and was trained on how to work offline while still saving my work on OneDrive, as well as attaching files from my mobile device and sending emails via the Outlook App. ### 5. Top-notch Responsiveness and Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Vinicius Lins G. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Interlaced IT Managed Services?** Interlaced staff are always helpful and collaborative. Every time I needed their services, they immediately responded and accommodated my requests in a way that I was able to be guided to a positive solution. **What do you dislike about Interlaced IT Managed Services?** To be honest, I have no reason to complain about their services. In reality, I'm 100% satisfied with Interlaced IT Managed Services. **Recommendations to others considering Interlaced IT Managed Services:** I recommend that everyone considering hiring Interlaced services go for it, because my company and I are both happy with them. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Interlaced has been helping me get access to all the enterprise services I need to perform my work daily. ### 6. Quick response, thorough investigation, complete follow through. **Rating:** 5.0/5.0 stars **Reviewed by:** April B. | Senior Partnership Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Interlaced IT Managed Services?** RAPID response in a time of panic with very calm and reassuring support **What do you dislike about Interlaced IT Managed Services?** I do not have any dislikes about this service. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** My email was hacked via a very sophisticated phishing scam which came from a valid email address with valid content to the time of the year in my customer lifecycle phase. The culprit was identified, the email addresses that were affected were identified and they scanned my computer for any unusual access to my other applications. They checked both my work and personal email. ### 7. Solving the issue! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashlee D. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Interlaced IT Managed Services?** Quick response and willingness to solve the problem. **What do you dislike about Interlaced IT Managed Services?** Nemo vocare et statim loqui. **Recommendations to others considering Interlaced IT Managed Services:** They are quick and knowledgeable! **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** I was not able to view my email content from auto-generated emails from RAMP. The emails provide communications between me and my clients, directing you to the exact transactions. I was always able to view the contents until recently; something happened with Google Chrome that created the problem, and my emails from RAMP showed no content. Londelle quickly and easily fixed the issue in less than 15 minutes! ### 8. Professional and Prompt. **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer R. | Team Member or Community Outreach Rep., Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Interlaced IT Managed Services?** Everyone is so kind and patient and efficiently fix issues with very little time or complexity **What do you dislike about Interlaced IT Managed Services?** That they are not sitting in my office next to me. **Recommendations to others considering Interlaced IT Managed Services:** Must try, its one of those things, that once you have it you wonder how you ever survived without it. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Solutions take very little time, the professionals are always quick to understand the problems Im facing with my limited ability and IT Education to properly communicate the issues. ### 9. Overall attentive and willing to get the job done. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Interlaced IT Managed Services?** Our current rep is very responsive, helpful and concerned about getting our needs met. **What do you dislike about Interlaced IT Managed Services?** Sometimes response time can take more than a day, and you get varying levels of service depending on your representative. **Recommendations to others considering Interlaced IT Managed Services:** Ensure that you get a rep that is willing to advocate for you, escalate issues and be available when you need them. The services work best when your rep is really working closely with you to meet your needs. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Device management and IT Help Desk solutions. ### 10. Interlaced IT staff is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Dj K. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Interlaced IT Managed Services?** I like the team responsiveness. They usually take only a couple of minutes to knowledge the issue and start acting. **What do you dislike about Interlaced IT Managed Services?** I didn't have any bad experience so far... **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** The people on Interlaced are always super responsive and professional. ### 11. Locked Out of Computer **Rating:** 5.0/5.0 stars **Reviewed by:** Brian C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Interlaced IT Managed Services?** Their quick response on how they handled my whole locked out of my computer. **What do you dislike about Interlaced IT Managed Services?** Have not had a issue yet with anything . **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** I contacted there IT department as they took over the IT role for our company. After a day they were able to find the issue and fix it in no time at all. I appreciate all their help and support. ### 12. Always super helpful and knowledgable. Ready to help at a drop of a hat **Rating:** 5.0/5.0 stars **Reviewed by:** Mel A. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Interlaced IT Managed Services?** The fact that they are just a slack message away and respond promptly **What do you dislike about Interlaced IT Managed Services?** No downsides I can think of. We get to work with some familiar faces so it feels like they are part of the team, and that's nice. **Recommendations to others considering Interlaced IT Managed Services:** If you need to outsource your IT support services for your small or large team, they are totally worth it! **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** What's nice is they are embedded within our corporate slack so they are always just a slack message away for any issues possible. The folks are quick to resolve and if they can't, they really do everything in their power to move the ball forward until it's resolved. In addition, their team is very helpful and have good outside perspective. For example, I wasn't receiving messages from Meta for a password reset. They helped me escalate the issue with Meta, as they suspected my domain was blocked on their side. ### 13. Andrew to the Rescue! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Military | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Interlaced IT Managed Services?** They are available to us anytime and always willing to help. **What do you dislike about Interlaced IT Managed Services?** Sometimes relying to an open ticket, images come through extremely large. **Recommendations to others considering Interlaced IT Managed Services:** Absolutely, should use these services. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** My signature block for my company email was not showing up when composing email. Andrew was fantastic and took time to help until the problem was 100% resolved. ### 14. Printer Gave My Team THE BIGGEST HEADACHE **Rating:** 4.0/5.0 stars **Reviewed by:** Shai C. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Interlaced IT Managed Services?** Came in for one problem and solved many!!!! On top of being able to guide conversations to how to support my team for the same issues. **What do you dislike about Interlaced IT Managed Services?** All gooddd!!! omg minimum characters?! that's werid... >_> **Recommendations to others considering Interlaced IT Managed Services:** Don't wait for 2 weeks trying to figure it out, they spent time with for 30 mins and figured it out. #Don'tWasteYourTime **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Everyone in the office had different interactions with the printer. Some was able to print without a USB connection while most had to connect via USB to print. The inconsistency was the hardest part. When we decided to move our printer around our office, it didn't like that! Everyone wasn't able to connect to it anymore and to find out from our IT person, Steven, the printer's IP address was differnt from our own wifi! That's why it couldn't connect. Came in to solve why our printer keeps showing up as Offline, to then helping me figure out why my PDF files weren't printing, setting it up so that EVERYONE in my office can now print via wifi, and FINALLY being able to support in keeping the printer consistent for everyone in the office. Now everyone can have the same relationship with the printer and not a hate/frustaration with the printer. Big shout out to you Steven Mota! ### 15. Perfect Directions for Techologically Impaired **Rating:** 5.0/5.0 stars **Reviewed by:** Jackie D. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Interlaced IT Managed Services?** Clear and consice directions in layman's terms. I did not need to google what the heck they were asking me to do. Also communication was super friendly and they are ready and willing to help. **What do you dislike about Interlaced IT Managed Services?** Nothing that I disliked! I wish I could have someone sitting next to me all day to fix all my issues! (Most I create myself) **Recommendations to others considering Interlaced IT Managed Services:** USE IT DO IT. The best and most responvie IT firm I have ever used. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Could not figure out the settings on my touch bar on my MacBook Pro. I tried a million times restarting with no avail. Although my schedule did not allow me to hop on a call with Interlaced- they gave me clear and consice directions on how to fix the problem and it worked! ### 16. Quick turnaround **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro (Peter) P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Interlaced IT Managed Services?** Their timely service and frequent updates. **What do you dislike about Interlaced IT Managed Services?** There is nothing I dislike. They are excellent! **Recommendations to others considering Interlaced IT Managed Services:** Give Interlaced IT a shot, you won't be disappointed. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** I required access to an application. Interlaced provided me with timely updates on the process and quickly resolved my access issue. Thank you. ### 17. Excellent IT service!! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Interlaced IT Managed Services?** They are alway prompt in responding to requests, and always have a smile! **What do you dislike about Interlaced IT Managed Services?** I don't have anything to comment as I have not had a bad experience with them. **Recommendations to others considering Interlaced IT Managed Services:** Just reach out if you are in need of IT services, I am sure you will not be disappointed! **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** I work at a Supplemental Insurance company and Interlaced supports our IT department. I have had to reach out on several occasions, and everyone I have interacted with has been wonderful! They are courteous, patient, and always prompt in responding to my IT requests. I would highly recommend them to anyone looking for IT support! - S. Finley, Ansel Health ### 18. Excellent support for all my requests, prompt responses and quick resolutions **Rating:** 5.0/5.0 stars **Reviewed by:** Pat S. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Interlaced IT Managed Services?** They respond very quickly to all our companies IT support questions! **What do you dislike about Interlaced IT Managed Services?** I really cannot think of any downsides to using Interlaced IT services.. **Recommendations to others considering Interlaced IT Managed Services:** Try them out, you will not be disappointed! **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Interlaced is the IT support for our company, and they are exceptional! Always with quick responses and resolution. This time it was for our Slack application. ### 19. Microsoft Genius **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Interlaced IT Managed Services?** Professional and Fast, sticking with the issue until resolved. **What do you dislike about Interlaced IT Managed Services?** All good, no negative comments, the help is fast. **Recommendations to others considering Interlaced IT Managed Services:** Great team! Great vibes under pressure. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Our team urgent collab access with Microsoft and they helped instantaneously! ### 20. New to system **Rating:** 5.0/5.0 stars **Reviewed by:** Audry R. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Interlaced IT Managed Services?** They assisted me very late during the day. **What do you dislike about Interlaced IT Managed Services?** Have nothing negative to say at this time. Overall very positive all around. **Recommendations to others considering Interlaced IT Managed Services:** maybe videos on how to start certain logins only because I'm a very visual person. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Very helpful in assisting me in starting and logging in. Was having a difficult time and they reached out to me several times with help. They were very patient with me. ### 21. Detailed follow up until issue was solved! **Rating:** 5.0/5.0 stars **Reviewed by:** Victor M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2025 **What do you like best about Interlaced IT Managed Services?** The agent was kind, attentive and followed up until the issue was solved. **What do you dislike about Interlaced IT Managed Services?** All good; I have no complaints so far . **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** I got step-by-step instructions to uninstall unnecessary software. It required multiple sessions on different days until my issue was solved. ### 22. Interlace Supporting Global Creative Team **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie K. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Interlaced IT Managed Services?** The acocuntablitliy and speed. WIth our fast growing team Interlace quickly adapts to our needs so our team can be up and running on day one. **What do you dislike about Interlaced IT Managed Services?** So far great. It is also awesome to have them visit on site. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** WIth our fast growing team Interlace quickly adapts to our needs so our team can be up and running on day one. ### 23. Interlaced is very helpful and responsive! Aidan is incredibly supportive. Thanks Aidan! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Interlaced IT Managed Services?** Very helpful and responsive. Multiple people have helped me resolve laptop issues. **What do you dislike about Interlaced IT Managed Services?** Maybe a bit too fast sometimes with solving issues. I think they're so used to being in the IT world they forget some of us aren't as versed. :) **Recommendations to others considering Interlaced IT Managed Services:** If you're looking for great IT help that is responsive, helpful and on it...highly recommend Interlaced. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Laptop issues. ### 24. Interlaced Responded Over the Weekend and Provided Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Interlaced IT Managed Services?** The customer service has always been great and my issues were always resolved quickly. **What do you dislike about Interlaced IT Managed Services?** I don't have anything that I dislike about Interlaced. **Recommendations to others considering Interlaced IT Managed Services:** Definitely try out their services. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Recently one of our mailboxes suddenly received dozens of distubring and hateful spam from a bad actor. Not only was I seeing these messages but also members of our leadership team. The messages kept coming in from a Friday afternoon to a Saturday morning and I knew I had to flag it. I slacked the interlaced team and someone responded within one hour. Then in a few hours had found the source and fixed the issue. The customer service I received was on point and their team member was very kind in his responses. I highly recommend them. ### 25. Great Service from an individual contributor **Rating:** 5.0/5.0 stars **Reviewed by:** Mike K. | Senior Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Interlaced IT Managed Services?** When I have had questions or challenges, their responses have been very prompt and thorough. This has saved me time and effort. **What do you dislike about Interlaced IT Managed Services?** As of right now, there are not current issues I have. Honestly, not a dislike, but they almost made me feel lazy in not responding quickly over the weekend. They are very on top of things. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Interlaced has been extremely helpful in getting my device setup implemented as a new employee. In the past, when amanged internally, I have had many issues, but with Interlaced, everything was quick, seamless and easy. They have also provided fantastic post rollout/ongoing support help. This is a great service that I appreciate my company offers. ### 26. Fast Fix **Rating:** 5.0/5.0 stars **Reviewed by:** Selma K. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Interlaced IT Managed Services?** Response time and fixing it fast. They connect on video chat and walk me through it. **What do you dislike about Interlaced IT Managed Services?** No problems, to be honest. I gues sometimes contacting them is work. **Recommendations to others considering Interlaced IT Managed Services:** Show up for your appointment, and they take care of the rest **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** They respond fast then fix it fast. Always a great experience when I'm having tech issues. They can handle anything. ### 27. Great support! **Rating:** 4.5/5.0 stars **Reviewed by:** Mona L. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2025 **What do you like best about Interlaced IT Managed Services?** Quick response and solved my problem in time. **What do you dislike about Interlaced IT Managed Services?** Nope, the support team provided the good service. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** The team assisted me in resolving the connection issue promptly while I was attempting to connect to public Wi-Fi, which was a great help! ### 28. Extremely Helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Interlaced IT Managed Services?** The Interlaced IT were very helpful and quick to respond! **What do you dislike about Interlaced IT Managed Services?** Nothing to dislike! Interlaced IT has a very prompt service. **Recommendations to others considering Interlaced IT Managed Services:** Interlaced IT provides a very quick response and are great at following up with your needs! **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Access to Microsoft Authentication and Stova. Interlaced IT were able to get me logged in and guide me through steps. ### 29. Professional And Quick In Their Responses To My Issue **Rating:** 5.0/5.0 stars **Reviewed by:** Peejay A. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Interlaced IT Managed Services?** I like that the Interlaced team is professional in their work, and they won't stop until my issue is resolved to my satisfaction. **What do you dislike about Interlaced IT Managed Services?** I don't have any dislike for Interlaced! **Recommendations to others considering Interlaced IT Managed Services:** I recommend Interlaced. I use their service whenever I have a computer issue and they respond the right way. I have not had any dissatisfaction when using their services. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** [Please Help] I Can't Log Into My Computer: They resolved my issue, and the person helping me was patient and clear in their explanation when guiding me through the process. ### 30. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley B. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Interlaced IT Managed Services?** The people! The team at Interlaced provides unparalleled customer service. They have always exceeded my expectations when handling issues. Everything has been dealt with quickly and correctly, and they've found solutions for even the most complex problems I've run into. **What do you dislike about Interlaced IT Managed Services?** I have not encountered a single downside, and I've been using Interlaced for over two years. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Interlaced has helped solve a variety of issues...everything from creating new user accounts for our techstack to saving me when my macbook took an update and then wouldn't let me login. ### 31. Desktop PC Set-up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Interlaced IT Managed Services?** The Interlace team is highly responsive and very knowledagle. Generally resolves our issue quickly and in a very friendly way. **What do you dislike about Interlaced IT Managed Services?** Nothing experienced thus far. Everything has been resolved efficiently. **Recommendations to others considering Interlaced IT Managed Services:** Interlace can provide the service you or your comapny is looking for. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** IT related issues. Interlace resolves all of our IT realted issue quickly. Highly responsive. ### 32. Fast and Friendly results **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie P. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Interlaced IT Managed Services?** It is easy to get help by simply enter a ticket. **What do you dislike about Interlaced IT Managed Services?** Sometimes the response time for URGENT issue is slow when you neeed immediate help. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** I needed help updating an employee's license access to for software needs. It was handled very quickly and professionally. ### 33. Fast, efficient and friendly service! **Rating:** 5.0/5.0 stars **Reviewed by:** Cris S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2024 **What do you like best about Interlaced IT Managed Services?** Just how efficient they are. They understand issues and are so speedy to resolve issues. **What do you dislike about Interlaced IT Managed Services?** I can't think of any downsides to their service. **Recommendations to others considering Interlaced IT Managed Services:** These folks are so worth it, absolutely stellar support. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** My inquiry for assistance was promptly responded to (like, within a minute or two) and quickly resolved. The support reps are super-friendly and understand issues immediately. It's a pleasure to be able to count on Interlaced for support! ### 34. Best experience with an IT professional. EVER. **Rating:** 5.0/5.0 stars **Reviewed by:** Dora G. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Interlaced IT Managed Services?** Working with Jack was amazing! He was kind, personable, and knowledgeable. **What do you dislike about Interlaced IT Managed Services?** Instructions on how to install the service for my specific laptop (M3 chip) were unclear and could use improvement. Otherwise, great experience. **Recommendations to others considering Interlaced IT Managed Services:** Work with Jack! He was a dream to work with and was able to resolve my issue in less than 15 minutes after I spent weeks trying to troubleshoot on my own. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Installing the program and troubleshooting issues experienced with my laptop. ### 35. Disconnection of equipment became more complicated **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Interlaced IT Managed Services?** Jasen went above and beyond. He was initially just coming to our office to disconnect our firewall equipment and ended up having to deal with Sprectrum customer service and had to wait around for them to show up to resolve the escalated issue. He stayed until everything was working properly. **What do you dislike about Interlaced IT Managed Services?** I can't think of anything critical to say about Interlaced Apple IT Managed Services. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Disconnecting our firewall equipment so that we could switch to Spectrum Wi-Fi. ### 36. Best IT Service experience 10/10 recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Pratiksha S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Interlaced IT Managed Services?** Friendly and knowledable service person. Smooth interaction. **What do you dislike about Interlaced IT Managed Services?** Nothing to dislike so far. Really good experience. **Recommendations to others considering Interlaced IT Managed Services:** I am completely impressed with their professionalism and customer service. best custmer service 10/10 recommend. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Helping with overall IT support for all kind of apps, websites and device. ### 37. Quick Response, Efficient, Knowledgeable & Thorough **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Interlaced IT Managed Services?** The ticket submission process for support/assistance received an instant response. My issue was promptly addressed and handled thoroughly. **What do you dislike about Interlaced IT Managed Services?** Honestly, I don't have a single complaint or recommendation for anything to improve so far. **Recommendations to others considering Interlaced IT Managed Services:** Top notch! Highly recommended! **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** My experience thus far as an end-user has been seamless, professional and easy. The onboarding process was extemely organized, the timing of every step was perfect and I always knew what to expect next. It left nothing to question or assume. ### 38. Prompt, thorough communication, and excellent support of trouble shooting. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Interlaced IT Managed Services?** They have always been extemely prompt and eager to help. **What do you dislike about Interlaced IT Managed Services?** Nothing! I'm glad I have them in my back pocket! **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Mat D. is amazing to work with and has on a number of occasions helped get me back on track. I really appreciate his promptness, his ability to quickly manage my issue, and be friendly and patient throughout the whole experience. ### 39. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Interlaced IT Managed Services?** Friendly and helpful service, very knowledgable. **What do you dislike about Interlaced IT Managed Services?** Sometimes it takes some time (a few hours) to hear back but that is to be expected. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** Our company works with Interlaced. I go to them whenever I have an issue with hardware or software. The team is friendly and helpful and does their best to resolve the issue that day or in the next few days. ### 40. Great Service and Great Team **Rating:** 5.0/5.0 stars **Reviewed by:** Duncan O. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2020 **Describe the project or task Interlaced IT Managed Services helped with:** Interlaced has completely taken over our IT stack. As a small (20 person) organization, it didn't make sense for us financially to have an in-house IT team and Interlaced has been able to take over administration of all of our cloud systems, while also being able to provide hardware support for our team that is dispersed around the country. They are a pleasure to work with. **What do you like best about Interlaced IT Managed Services?** Very responsive to our requests, easygoing personalities, able to work with our current stack but also able to make recommendations on how to move forward **What do you dislike about Interlaced IT Managed Services?** Some of their support is based around west coast hours, which isn't a huge issue but does occasionally present small delays for our east coast based teammates **Recommendations to others considering Interlaced IT Managed Services:** If your organization is primarily interested in using Apple products then these are the people you should be talking to. **What problems is Interlaced IT Managed Services solving and how is that benefiting you?** We needed someone who could manage our cloud platforms and local hardware, and they have been able to do this all for us flawlessly at a price point that was cheaper than our previous vendor and cheaper than it would have been to hire someone in house. ## Interlaced IT Managed Services Discussions - [What is Interlaced Apple IT Managed Services used for?](https://www.g2.com/discussions/what-is-interlaced-apple-it-managed-services-used-for) - [View Interlaced IT Managed Services pricing details and edition comparison](https://www.g2.com/products/interlaced-it-managed-services/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+22%3A44%3A54+-0500&secure%5Bsession_id%5D=099e9751-2f8c-4e01-a647-532d2ac4ed4e&secure%5Btoken%5D=2f0189d9c95b5982323f3e428943618e02f164c1df64e27e2649272f24fe322b&format=llm_user) ## Interlaced IT Managed Services Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Interlaced IT Managed Services Alternatives - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (183 reviews) - [Growth Molecules, Customer Success](https://www.g2.com/products/growth-molecules-customer-success/reviews) - 4.9/5.0 (134 reviews) - [SHI](https://www.g2.com/products/shi/reviews) - 4.7/5.0 (116 reviews)