Intercom Pricing Overview
Intercom at a glance
AI customer service features included in every plan – start your free trial today
Intercom integrates Help desk, AI Chat bot, and Proactive support to help you stay on top of your support volume and provide exceptional service.
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| Name | Price | Features |
|---|---|---|
| Essential | $39.001 Seat Per Month | The customer support plan for individuals, startups, and small businesses.
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| Advanced | $99.001 Seat Per Month | Powerful automation tools and AI features for growing support teams.
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| Expert | Collaboration, security and reporting tools for large support teams.
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| Proactive Support Plus add-on | Starting at $99.00Per Month | Onboard, educate and notify your customers with in-context automated messages to cut support volumes and keep customers happy
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| The Early Stage program | $65.005 Seats Per Month | Startups get a 93% discount with access to all features included in the Advanced plan and Proactive Support Plus Add-on.
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Intercom pricing & plans
Intercom Pricing Reviews
The interface of the tool is very userfriendly and I am able to locate all the clients information in the tool itself which helps in taking quick actions.
Effectiveness of the AI chatbot in asssiting clients to resolve their issues. Review collected by and hosted on G2.com.
Sometime chats stay unassigned for couple of hours. Review collected by and hosted on G2.com.
Software is fine. Many features an a great Messenger. Pretty easy to integrate the messenger into ones frontend. Review collected by and hosted on G2.com.
Very expensive, has a 12 month contract forcing the customer to pay for 12 months even if they would like to cancel early due to financial or other reasons.
Customer support is (sometimes) aggressive and slow (generally).
We've used Intercom for about 2-ish years on a daily basis. Review collected by and hosted on G2.com.
