Verified User in Security and Investigations
AS
Verified User in Security and Investigations
Enterprise (> 1000 emp.)
"Awesome Product, Excellent Partnership!"
5/5
What do you like best about Intellum Platform?

The Admin interface is very user friendly. It is very easy to create and publish courses in multiple formats within minutes to immediately reach out students. Their additional of Evolve to publish content directly to the platform without having to export and import files has been a game changer for us. Evolve also allows our users to complete content inline meaning they do not have to open a seperate tab. The Executive, customer support team and our CSM are all amazing to work with. They are quick to listen to suggestions and implement them into new feature releases for all clients. They use their own platform to leverage Admin Learning and curated content. Finally, the ability to publish public facing content and share specific reports as well as have them sent on a recurring basis, save us valuable time and energy. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

We have been with Intellum since 2008 and have seen constant and consistent enhancements year over year. Therefore, nothing really stands out as a negative. Integration and customization to our ever growing business processes is an on-going project and we are always discovering new tools and ways to leverage Exceed LMS to improve procedures and increase productivity. Review collected by and hosted on G2.com.

Response from Erin Lewis of Intellum Platform

Thanks so much for your review! Right back at you on being amazing to work with :) It's been exciting to continually innovate to meet new needs during our tenure together. We're proud to have been able to seamlessly support your training needs in the swift pivot from in-person to virtual.

May M.
MM
May M.
Director of Corporate Events
Mid-Market (51-1000 emp.)
"Silver Lining"
5/5
What do you like best about Intellum Platform?

Ease of use from an admin and attendee perspective. As the client and admin, it was easy to learn how to use it on the back end and from an attendee experience it was easy to navigate. It allowed us to turn our in person event into a virtual event in less than 45 days while keeping in mind our goals (ease of use, content delivery, networking, gamification, etc). Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

Some attendees registered multiple times creating confusion on the day of the event. Some also found ways to work around our gamification and earn additional points. Review collected by and hosted on G2.com.

Response from Erin Lewis of Intellum Platform

Thanks so much for your feedback, May! We're happy to hear that Intellum helped you create an engaging and valuable virtual event!

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Intellum meets all our training and development needs."
5/5
What do you like best about Intellum Platform?

The platform is visually pleasing, easy to use, and has plenty of functionality. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

It would be amazing to have more branding options for emails being triggered out of the system. Review collected by and hosted on G2.com.

Response from Kait Smith of Intellum Platform

Hi there! Thank you so much for your review. We're glad that you're getting your training needs met with the Intellum Platform!

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Pretty good experience!"
4/5
What do you like best about Intellum Platform?

Being able to control everything we want, the ability to quickly build content, the branding controls, and the user experience is great. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

The way series of events are managed, the text editor is not good, there is also no good way to send 1 link to multiple organizations (deep links). Review collected by and hosted on G2.com.

Response from Kait Smith of Intellum Platform

Hi there! Thanks for your review. We're happy to know that you've been able to control, build and create an experience that works for you and your team!

I've taken note of your feedback and our product team has been notified. Thanks again!

Verified User in Consumer Services
EC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"Intuitive User and Admin Interface"
4.5/5
What do you like best about Intellum Platform?

I like how easy the system is to use, both as a user and as an Admin. It's also great to have the choice to leverage other modalities for content development than your standard eLearning SCORM files. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

We had a customization we needed done through the development team that took longer than expected. We didn't know what to expect for the timeline, but it was longer than anticipated. Review collected by and hosted on G2.com.

Response from Erin Lewis of Intellum Platform

Thanks so much for your feedback! We're so happy to hear you're managing learning for different types of audiences, with a variety of content, super easily at scale.

I've passed on your feedback about the development project to the team as well. Thank you, again!

Rachel B.
RB
Rachel B.
Global Program Manager, Customer Education & Training Solutions
Enterprise (> 1000 emp.)
"Provide an Intuitive, Engaging Experience for Customer Learners"
5/5
What do you like best about Intellum Platform?

Easy admin, along with the small learning curve for new customer users Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

Would like the option to edit more of the login pages (i.e. login authentication page) Review collected by and hosted on G2.com.

Response from Kait Smith of Intellum Platform

Thank you Rachel! We’re happy to hear that our platform is easy to administer and is adopting well with your customer base.

I’ve passed your feedback on to the product team. Thank you again!

Verified User in Marketing and Advertising
EM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Strong LMS for customer training, great account support"
4/5
What do you like best about Intellum Platform?

Intellum has allowed us to scale our customer training quickly. We launched an academy with 7 hours of content that received high user ratings and won several industry awards. Their team provided hands-on onboarding, making it easy to get started. We appreciated both how secure and customizable the platform is, which allowed us to design nearly every essential component, from use of our logo, fonts, colors, icons and more. They also have great thought leadership resources on scaling learning and a helpful user conference. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

We had some challenges integrating our product with Intellum. It was resolved, and we had a unique set up, but in hindsight would have walked through the integration approach more explicitly with them upfront. There could also be more flexibility in displaying and segmenting content. Review collected by and hosted on G2.com.

Response from Kait Smith of Intellum Platform

Hi there! We are happy to hear that our platform is helping you and your team launch impactful customer training with little ramp-up time.

Glad to know the challenges you all initially had were resolved. Thanks again!

Verified User in Hospitality
AH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Intellum is Great!"
4.5/5
What do you like best about Intellum Platform?

It is intuitive for both Admins and Learners and it is easy to quickly make flawless pages and curriculum. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

The search function and auto group setup Review collected by and hosted on G2.com.

Response from Erin Lewis of Intellum Platform

Thanks so much for your feedback! We're really happy to hear that content creation is a breeze on Intellum :)

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Robust, Easy-to-Use E-Learning Platform"
4/5
What do you like best about Intellum Platform?

Intellum's Exceed platform has a lot of versatility in their delivery of training content, is very visually clean, and has great customer support. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

There a some small, quirky functionality pieces that can cause me more time to complete a task, but I've seen many of those quirks being improved or getting resolved over time. Review collected by and hosted on G2.com.

Response from Erin Lewis of Intellum Platform

Thanks so much for your review! Your feedback helps us in our pursuit of continuous improvement. We're so happy to see you've experienced benefit from that effort. Give us a shout if we can help with anything!

Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"User friendly; great customer service."
4.5/5
What do you like best about Intellum Platform?

it's user friendly and they provide great customer service. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

Not being able to easily update all employee accounts without import issues. Review collected by and hosted on G2.com.

Response from Erin Lewis of Intellum Platform

We appreciate your review! If we can help on those imports, let us know.