Alexis L.
AL
Alexis L.
Concepteur pédagogique
Enterprise (> 1000 emp.)
"Flexible tool to build the LMS your clients needs"
4.5/5
What do you like best about Intellum Platform?

I like that it has so many features accessible to the user. Users (admins) can customize so many things with Intellum. It's easy to do our own branding and add it. I like that the tool is in constant evolution and that they keep adding more stuff. Also, the opportunity to add more and more modules to the system is a great +! I like the way their support team are always available to help us when we need them. One of the best thing for me is the ability to have access to the data I need. It brings our team to the next level as we are now more intelligence about the way we do business.

I like that I can give admin access to many users without have to pay every time. This way, my own users can generate their own report if they need one or add their own courses. I also like that we can integrate tools like mail chimp, zoom, google, and more! This way I don't have to duplicate the work from a tool to another and can automate a lot of communications directly in the system. Doing so makes it more appealing to the learners as well.

I simply love that we can create action links in the system. This allows us to save a lot of time booking trainings to our learners by making them click on a small link. Also helps us manage communications, I love it! Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

I think that there could be some amelioration to the admin user interface. It can be really hard to find the stuff you need (since they have so many options) for new users. It can discourage you if you are not good with technology in general. Also, I think that the onboarding of new admin is really hard to manage, the training is self-paced, but not custom (course integration to our LMS would help so that we can select what we need, when we need it for the learners we have to manage).

I think that the learner experience also need a small upgrade, in terms of helping my users navigate through the system. For example, adding a new user "walkthtoug" of the system might help them get more familiar with it. This way they can find the learning content they need more quickly without having to contact an admin. (I know that part of their learners experience is related to the way we program our internal content as well, but these small upgrades would make the difference).

Customizing fonts and text on a page would be a good addition to the tool. Particularly in the letter and page section of the system. Review collected by and hosted on G2.com.

Response from Erin Lewis of Intellum Platform

Thanks for your review, Alexis! We love to hear how you've been able to easily reflect your brand to your learners, and how you're able to integrate with other mission critical tools. Appreciate the constructive feedback as well. Kudos on your great work!

CH
Cathy H.
Instructional Designer
Mid-Market (51-1000 emp.)
"LMS that fits our needs"
5/5
What do you like best about Intellum Platform?

Ease of use for Administrators and for Students; reporting feature that feeds a PowerBI training report; look and feel of the site; trigger letter feature to remind people of upcoming events and auto assigned content. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

iDal calendar requests do not play well with Outlook. Review collected by and hosted on G2.com.

Response from Kait Smith of Intellum Platform

Thanks so much, Cathy! Glad you’re enjoying the ease of use and our reporting features.

We really appreciate your feedback and we’ve notified our product team. Thanks again for your kind review!

CC
Clay C.
Director of Education
Small-Business (50 or fewer emp.)
"Robust Interface & User Friendly"
4.5/5
What do you like best about Intellum Platform?

Continuous improvements, enhances, and updates to the platform experience allows for more options to engage learners. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

Updates happen so frequently it can be difficult to keep updated due to other work obligations outside of building content in Exceed. Review collected by and hosted on G2.com.

Response from Erin Lewis of Intellum Platform

Thanks so much for the feedback, Clay! We're happy to hear Intellum helps you provide a top-notch experience for your learners.

Relton M.
RM
Relton M.
LMS Admin
Enterprise (> 1000 emp.)
"Game-changing Content Editing and Management in a Simple LMS"
4.5/5
What do you like best about Intellum Platform?

Intellum has a very user-friendly UI, requiring minimal training for both end-users and administrators of Exceed. Perhaps, the best feature with this LMS is the direct syncing capabilities with Evolve. Creating elearning content and engaging pages with an easy to use UX, free from SCORM is a wonder. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

Intellum has wide reporting capabilities but currently no medium by which to easily visualize that data. The only option to push the data to another location to be used by a third party solution. Having some means to internally display learning metrics would be a big add. Review collected by and hosted on G2.com.

Response from Kait Smith of Intellum Platform

Thank you for your kind review, Relton! We're so glad to know how much you're enjoying the powerful connection between Exceed and Evolve!

Jay S.
JS
Jay S.
LMS Program Manager
Enterprise (> 1000 emp.)
"Great products. Even greater partnership."
4.5/5
What do you like best about Intellum Platform?

Intellum delivers excellent products like Exceed and Evolve but where the company truly excels is in offering a fantastic partnership through their CSMs and support channels. The UX for admins and end-users is clean, modern, and intuitive given that you get over the initial learning curve. We have been leveraging these products to deploy a number of educational programs, ranging from various e-learning modalities to virtual conferences. The platform has evolved a lot in the last two years and continues to grow through the opportunities and challenges provided by the times. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

The lack of learner dashboards, limited custom fields, and some basic UI quirks can be bothersome but nothing that can't be fixed in the future releases except maybe the dashboard part. Review collected by and hosted on G2.com.

Response from Erin Lewis of Intellum Platform

Thanks so much, Jay! We're so glad to be able to support a variety of educational initiatives for you.

TW
Tiffany W.
LMS Administrator
Mid-Market (51-1000 emp.)
"Highly recommend Intellum"
5/5
What do you like best about Intellum Platform?

How easy it is to use and the robust reporting. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

When there is a functionality I need that is not available. Review collected by and hosted on G2.com.

Response from Kait Smith of Intellum Platform

Hi there Tiffany! Thanks for the glowing review. Glad to know our reporting feature is robust and providing you with what you need.

MM
Melody M.
LMS Administrator
Enterprise (> 1000 emp.)
"Handles multiple demographics with ease, great support"
5/5
What do you like best about Intellum Platform?

Our company has multiple targeted demographics, and the Intellum Platform makes it easy to customize our learning content for each audience. We use it to host registration for in-person learning opportunities, and we host online training methods, such as e-learning modules, infographics, and user manuals. The platform is easy to learn and easy to use. We have a great Customer Success Rep who interfaces with us regularly to ensure our experience with the platform is effective for our learners. The help desk staff responds in a helpful and timely manner. Great opportunities to customize and brand the platform with to our company's preferences. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

Submitting a feature request to Intellum can be like sending a message into a black hole if you use their preferred method: an online form. If you use this method to submit, no tracking or response is returned. It just seems to disappear. We prefer to submit our feature requests directly to our Customer Success Rep. We've seen some success there, but generally we still have no idea about the status of our request until it is implemented, IF it is implemented. We've seen improvement in this area, but it can still be frustrating when you need a fast fix. Review collected by and hosted on G2.com.

Response from Erin Lewis of Intellum Platform

Thanks for your review, Melody! It's awesome to hear you're handling multiple, diverse audiences with ease on Intellum. Kudos on your great work!

TC
Teresa C.
Associate Training and Development Specialist
Enterprise (> 1000 emp.)
"Intellum for the win!"
4/5
What do you like best about Intellum Platform?

Intellum is great for an organization that wants to streamline its learning content to reach a large audience. The curated content helps give the admin user a sense of how they want their paths and collections to flow. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

Intellum could be more intuitive in its user functionality. New admin users find the paths difficult to navigate to create content. The "how-to" videos are helpful, and the IT Support and Customer Service response are quick. Review collected by and hosted on G2.com.

Response from Erin Lewis of Intellum Platform

Thanks so much for your review, Teresa! Sounds like you're doing an awesome job of delivering content at scale to a large audience. Appreciate your feedback, kudos on the great work!

CK
Craig K.
Sales Operations Manager
Mid-Market (51-1000 emp.)
"Quickly and easily produce high quality content and reach a huge audience"
4/5
What do you like best about Intellum Platform?

We like how easy it is to use the Intellum platform. Anyone can quickly begin setting up content that looks very high quality and professional. Even I, with zero creative ability, was able to quickly set up an entire learning path simply from assets that our Marketing Department already had available. We are able to leverage all sorts of different technologies and create many different kinds of unique content pieces. Excellent social interaction and a huge reach. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

The thing that I dislike most about the Intellum platform is how the back end reporting works. It is not very intuitive and sometimes it is pretty limited to cross reference the information that I need to get. I have needed to reach out to our account rep several times for their help in custom reporting because the platform default does not support my current needs. Review collected by and hosted on G2.com.

Response from Erin Lewis of Intellum Platform

Thanks for your review, Craig! It is awesome to hear that you've enabled partners and team to meet customer needs using Intellum! Kudos on your great work.

AO
Alicia O.
Sr. Manager, Workforce Learning
Enterprise (> 1000 emp.)
"GDPH Intellum"
5/5
What do you like best about Intellum Platform?

The platform has enabled our agency to propell into the current ways of delivering learning. We are not better equipped to handle and deliver quality training to everyone in the agency. It is intuitive, easy to navigate, and has been a welcomed addition. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

There is nothing that I dislike about the platform. Review collected by and hosted on G2.com.

Response from Erin Lewis of Intellum Platform

Thanks for your feedback, Alicia! It's awesome to hear Intellum has helped you on the path to building a culture of learning, especially during the pandemic. Kudos on your great work!