--- title: Intellum Platform Reviews meta\_title: 'Intellum Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 51 reviews by the users' company size, role or industry to find out how Intellum Platform works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 51 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning ---

### Intellum Platform Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users greatly value the **exceptional customer support** of Intellum, making their learning experience seamless and efficient. [(2 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1397512&qs=pros-and-cons#reviews)

Users value the **customizability** of Intellum Platform, enabling tailored content and efficient adaptation to diverse organizational needs. [(2 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1397121&qs=pros-and-cons#reviews)

Users value the **customization options** of Intellum Platform, enabling tailored content and meeting diverse organizational needs. [(2 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396161&qs=pros-and-cons#reviews)

Users value the **ease of administration** of Intellum Platform, allowing for seamless management of diverse learning content. [(2 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396071&qs=pros-and-cons#reviews)

Users value the **ease of integration** with Intellum, praising its flexibility and continuous improvement in functionality. [(2 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396539&qs=pros-and-cons#reviews)

Users experience **limited search functionality** , hindering content findability and personalization on the Intellum Platform. [(3 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396344&qs=pros-and-cons#reviews)

Users face **poor search functionality** , leading to challenges in findability and personalization within the Intellum Platform. [(3 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1395749&qs=pros-and-cons#reviews)

Users feel the **limited customization** options hinder personalization and make navigation challenging for new managers. [(2 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396996&qs=pros-and-cons#reviews)

Users find the **complex learning process** challenging, especially for newcomers managing the system efficiently. [(1 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396664&qs=pros-and-cons#reviews)

Users desire **improved intuitive search capabilities** and better structured help resources for a smoother experience. [(1 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1395898&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Intellum Platform

##### 1. Customer Support

Users greatly value the **exceptional customer support** of Intellum, making their learning experience seamless and efficient.
[
See 2 mentions
](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1397512&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Learning at scale for different teams"

What do you like about Intellum Platform?

Having been on Intellum for a few years, we've slowly grown our content library with the inclusion of more teams across the business who are trying to

 ![Jewel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jewel R.")
JR

Jewel R.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible and Growing"

What do you like about Intellum Platform?

Intellum is a wonderful LMS for all organizations big or small; it can be as simple or complex as needed to fit your company's needs. My favorite feat

##### 2. Customizability

Users value the **customizability** of Intellum Platform, enabling tailored content and efficient adaptation to diverse organizational needs.
[
See 2 mentions
](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1397121&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rosemarie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rosemarie S.")
RS

Rosemarie S.

Enterprise (\> 1000 emp.)

4.5/5

"Very responsive and is committed to making product updates to keep up with learning industry trends."

What do you like about Intellum Platform?

The ability to tailor content like a website.

 ![Jewel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jewel R.")
JR

Jewel R.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible and Growing"

What do you like about Intellum Platform?

Intellum is a wonderful LMS for all organizations big or small; it can be as simple or complex as needed to fit your company's needs. My favorite feat

##### 3. Customization

Users value the **customization options** of Intellum Platform, enabling tailored content and meeting diverse organizational needs.
[
See 2 mentions
](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396161&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rosemarie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rosemarie S.")
RS

Rosemarie S.

Enterprise (\> 1000 emp.)

4.5/5

"Very responsive and is committed to making product updates to keep up with learning industry trends."

What do you like about Intellum Platform?

The ability to tailor content like a website.

 ![Jewel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jewel R.")
JR

Jewel R.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible and Growing"

What do you like about Intellum Platform?

Intellum is a wonderful LMS for all organizations big or small; it can be as simple or complex as needed to fit your company's needs. My favorite feat

##### 4. Ease of Use

Users value the **ease of administration** of Intellum Platform, allowing for seamless management of diverse learning content.
[
See 2 mentions
](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396071&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Learning at scale for different teams"

What do you like about Intellum Platform?

Having been on Intellum for a few years, we've slowly grown our content library with the inclusion of more teams across the business who are trying to

 ![Jewel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jewel R.")
JR

Jewel R.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible and Growing"

What do you like about Intellum Platform?

Intellum is a wonderful LMS for all organizations big or small; it can be as simple or complex as needed to fit your company's needs. My favorite feat

##### 5. Integrations

Users value the **ease of integration** with Intellum, praising its flexibility and continuous improvement in functionality.
[
See 2 mentions
](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396539&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Intellum is our LMS platform of choice to serve millions of our learners."

What do you like about Intellum Platform?

Ease of integration and implementation, working with the Intellum team, visionary leadership and forward looking roadmap.

 ![Jewel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jewel R.")
JR

Jewel R.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible and Growing"

What do you like about Intellum Platform?

Intellum is a wonderful LMS for all organizations big or small; it can be as simple or complex as needed to fit your company's needs. My favorite feat

### 5 Cons or Disadvantages of Intellum Platform

##### 1. Limited Search Functionality

Users experience **limited search functionality** , hindering content findability and personalization on the Intellum Platform.
[
See 3 mentions
](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396344&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Intellum is our LMS platform of choice to serve millions of our learners."

What do you dislike about Intellum Platform?

User friction with findability and lack of personalization.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Learning at scale for different teams"

What do you dislike about Intellum Platform?

More intuitive search capabilities for Learners, similar to the Search capabilities on the back-end for Admins, and more up-to-date and better structu

##### 2. Poor Search Functionality

Users face **poor search functionality** , leading to challenges in findability and personalization within the Intellum Platform.
[
See 3 mentions
](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1395749&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Intellum is our LMS platform of choice to serve millions of our learners."

What do you dislike about Intellum Platform?

User friction with findability and lack of personalization.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Learning at scale for different teams"

What do you dislike about Intellum Platform?

More intuitive search capabilities for Learners, similar to the Search capabilities on the back-end for Admins, and more up-to-date and better structu

##### 3. Limited Customization

Users feel the **limited customization** options hinder personalization and make navigation challenging for new managers.
[
See 2 mentions
](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396996&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Intellum is our LMS platform of choice to serve millions of our learners."

What do you dislike about Intellum Platform?

User friction with findability and lack of personalization.

 ![Jewel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jewel R.")
JR

Jewel R.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible and Growing"

What do you dislike about Intellum Platform?

The biggest downside is the limited number of custom fields. I would also like the ability to filter a user's enrollments (not just Complete/Incomplet

##### 4. Complex Learning Process

Users find the **complex learning process** challenging, especially for newcomers managing the system efficiently.
[
See 1 mentions
](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396664&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jewel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jewel R.")
JR

Jewel R.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible and Growing"

What do you dislike about Intellum Platform?

The biggest downside is the limited number of custom fields. I would also like the ability to filter a user's enrollments (not just Complete/Incomplet

##### 5. Content Management

Users desire **improved intuitive search capabilities** and better structured help resources for a smoother experience.
[
See 1 mentions
](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1395898&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Learning at scale for different teams"

What do you dislike about Intellum Platform?

More intuitive search capabilities for Learners, similar to the Search capabilities on the back-end for Admins, and more up-to-date and better structu

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 ![Alexis L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexis L.")
AL

Alexis L.

Concepteur pédagogique

Enterprise (\> 1000 emp.)

3/25/2021

"Flexible tool to build the LMS your clients needs"

4.5/5

What do you like best about Intellum Platform?

I like that it has so many features accessible to the user. Users (admins) can customize so many things with Intellum. It's easy to do our own branding and add it. I like that the tool is in constant evolution and that they keep adding more stuff. Also, the opportunity to add more and more modules to the system is a great +! I like the way their support team are always available to help us when we need them. One of the best thing for me is the ability to have access to the data I need. It brings our team to the next level as we are now more intelligence about the way we do business.

I like that I can give admin access to many users without have to pay every time. This way, my own users can generate their own report if they need one or add their own courses. I also like that we can integrate tools like mail chimp, zoom, google, and more! This way I don't have to duplicate the work from a tool to another and can automate a lot of communications directly in the system. Doing so makes it more appealing to the learners as well.

I simply love that we can create action links in the system. This allows us to save a lot of time booking trainings to our learners by making them click on a small link. Also helps us manage communications, I love it! Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

I think that there could be some amelioration to the admin user interface. It can be really hard to find the stuff you need (since they have so many options) for new users. It can discourage you if you are not good with technology in general. Also, I think that the onboarding of new admin is really hard to manage, the training is self-paced, but not custom (course integration to our LMS would help so that we can select what we need, when we need it for the learners we have to manage).

I think that the learner experience also need a small upgrade, in terms of helping my users navigate through the system. For example, adding a new user "walkthtoug" of the system might help them get more familiar with it. This way they can find the learning content they need more quickly without having to contact an admin. (I know that part of their learners experience is related to the way we program our internal content as well, but these small upgrades would make the difference).

Customizing fonts and text on a page would be a good addition to the tool. Particularly in the letter and page section of the system. Review collected by and hosted on G2.com.

Recommendations to others considering Intellum Platform:

Be aware that onboarding may take more time than you plan using this tool. Use the help system and the customer success manager as much as you can. Review collected by and hosted on G2.com.

What problems is Intellum Platform solving and how is that benefiting you?

They are helping us track the completions of the courses we have available to our learners. And not only that, but identify potential issues with the courses themselves because of the data they give us access to.

I can be a 100% certain that someone will find a solution to my problems in a day or so. For example, last week I had an issue with the synchronization of reports with my Google Drive account and I got help from 2 technicians, the customer success associate and an engineer. They found the issue related to my account pretty quickly.

Also, when I first started using the tool, our customer success manager helped me and booked a customized meeting on a weekly basis to make sure I had all the information I needed to create the content I needed. Review collected by and hosted on G2.com.

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Response from Erin Lewis of Intellum Platform

[Editedit](https://www.g2.com/survey_responses/intellum-platform-review-4661279/official_response/edit)

Thanks for your review, Alexis! We love to hear how you've been able to easily reflect your brand to your learners, and how you're able to integrate with other mission critical tools. Appreciate the constructive feedback as well. Kudos on your great work!

3/25/2022
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

CH

Cathy H.

Instructional Designer

Mid-Market (51-1000 emp.)

3/30/2021

"LMS that fits our needs"

5/5

What do you like best about Intellum Platform?

Ease of use for Administrators and for Students; reporting feature that feeds a PowerBI training report; look and feel of the site; trigger letter feature to remind people of upcoming events and auto assigned content. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

iDal calendar requests do not play well with Outlook. Review collected by and hosted on G2.com.

Recommendations to others considering Intellum Platform:

Intellum's reporting feature is extraordinary; our previous LMS had no reporting feature and I had no idea what we were missing until we started using the Intellum platform. I cannot imagine being with out that going forward. Intellum's customer service is prompt, professional, friendly, and accurate. When I need more answers about why something works as it does, the customer service rep does his / her best to dig deeper for me. Once we got set up and figured out how best to use this system, it has been very smooth managing our Instructor Led Training and our online content. Our managers like having a place to find content and classes for their teams; this platform makes it easy for them to register associates for technical, business, and values classes. As an Administrator, I appreciate the look and feel of the site, the depth to which I can customize Activities, Events, Learning Paths, and Collections to fit our business needs. Review collected by and hosted on G2.com.

What problems is Intellum Platform solving and how is that benefiting you?

Using the report feature to track training hours solved a problem with which we have wrestled for years (pivot tables were our go-to before Intellum). The platform is helping us train our users to be much more self sufficient and self directed with online learning that we create and launch through Intellum. Review collected by and hosted on G2.com.

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Response from Kait Smith of Intellum Platform

[Editedit](https://www.g2.com/survey_responses/intellum-platform-review-4667260/official_response/edit)

Thanks so much, Cathy! Glad you’re enjoying the ease of use and our reporting features.

We really appreciate your feedback and we’ve notified our product team. Thanks again for your kind review!

3/31/2022
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

CC

Clay C.

Director of Education

Small-Business (50 or fewer emp.)

3/26/2021

"Robust Interface & User Friendly"

4.5/5

What do you like best about Intellum Platform?

Continuous improvements, enhances, and updates to the platform experience allows for more options to engage learners. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

Updates happen so frequently it can be difficult to keep updated due to other work obligations outside of building content in Exceed. Review collected by and hosted on G2.com.

Recommendations to others considering Intellum Platform:

If you are looking for a robust solution to engage your learners and provide state of the art online learning, there is no better platform that Intellum. Review collected by and hosted on G2.com.

What problems is Intellum Platform solving and how is that benefiting you?

Providing our members a competency-based learning experience that assesses learning gains and growth in the short-term as well as as behavior changes and improvements in decision-making. Review collected by and hosted on G2.com.

Show More

Response from Erin Lewis of Intellum Platform

[Editedit](https://www.g2.com/survey_responses/intellum-platform-review-4662656/official_response/edit)

Thanks so much for the feedback, Clay! We're happy to hear Intellum helps you provide a top-notch experience for your learners.

3/26/2022
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Relton M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Relton M.")
RM

Relton M.

LMS Admin

Enterprise (\> 1000 emp.)

1/27/2022

"Game-changing Content Editing and Management in a Simple LMS"

4.5/5

What do you like best about Intellum Platform?

Intellum has a very user-friendly UI, requiring minimal training for both end-users and administrators of Exceed. Perhaps, the best feature with this LMS is the direct syncing capabilities with Evolve. Creating elearning content and engaging pages with an easy to use UX, free from SCORM is a wonder. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

Intellum has wide reporting capabilities but currently no medium by which to easily visualize that data. The only option to push the data to another location to be used by a third party solution. Having some means to internally display learning metrics would be a big add. Review collected by and hosted on G2.com.

What problems is Intellum Platform solving and how is that benefiting you?

When need a centralized learning solution that allows our users to find and engage with active content. That platform also needs to be able to flexible enrollment functions and an easy to use UX. Review collected by and hosted on G2.com.

Show More

Response from Kait Smith of Intellum Platform

[Editedit](https://www.g2.com/survey_responses/intellum-platform-review-5300897/official_response/edit)

Thank you for your kind review, Relton! We're so glad to know how much you're enjoying the powerful connection between Exceed and Evolve!

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Jay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jay S.")
JS

Jay S.

LMS Program Manager

Enterprise (\> 1000 emp.)

5/28/2021

"Great products. Even greater partnership."

4.5/5

What do you like best about Intellum Platform?

Intellum delivers excellent products like Exceed and Evolve but where the company truly excels is in offering a fantastic partnership through their CSMs and support channels. The UX for admins and end-users is clean, modern, and intuitive given that you get over the initial learning curve. We have been leveraging these products to deploy a number of educational programs, ranging from various e-learning modalities to virtual conferences. The platform has evolved a lot in the last two years and continues to grow through the opportunities and challenges provided by the times. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

The lack of learner dashboards, limited custom fields, and some basic UI quirks can be bothersome but nothing that can't be fixed in the future releases except maybe the dashboard part. Review collected by and hosted on G2.com.

Recommendations to others considering Intellum Platform:

Do your research as the platform certainly has a learning curve. There is not much information available to the outside users, but once you partner with Intellum, you get access to the Experience site, CSM, and their support team, which all are excellent resources for the admins or anyone using the platform. As long as you have admins who are well-versed in implementing and maintaining modern learning platforms, you should be okay. Review collected by and hosted on G2.com.

What problems is Intellum Platform solving and how is that benefiting you?

Delivery and tracking of Corporate training, be it Compliance, Sales onboarding, Skill-building, Manager development, or live workshops. The flexibility of the platform has been super helpful for us, where we are able to create programs targeting a unique set of users in various creative ways. Review collected by and hosted on G2.com.

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Response from Erin Lewis of Intellum Platform

[Editedit](https://www.g2.com/survey_responses/intellum-platform-review-4763787/official_response/edit)

Thanks so much, Jay! We're so glad to be able to support a variety of educational initiatives for you.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

TW

Tiffany W.

LMS Administrator

Mid-Market (51-1000 emp.)

3/24/2021

"Highly recommend Intellum"

5/5

What do you like best about Intellum Platform?

How easy it is to use and the robust reporting. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

When there is a functionality I need that is not available. Review collected by and hosted on G2.com.

Recommendations to others considering Intellum Platform:

I would definitely recommend Intellum to anyone looking to use a learning management system. Review collected by and hosted on G2.com.

What problems is Intellum Platform solving and how is that benefiting you?

Delivering different types of training content to large amounts of employees. It has helped to streamline the training process and increased engagement in our online training content. Review collected by and hosted on G2.com.

Show More

Response from Kait Smith of Intellum Platform

[Editedit](https://www.g2.com/survey_responses/intellum-platform-review-4659848/official_response/edit)

Hi there Tiffany! Thanks for the glowing review. Glad to know our reporting feature is robust and providing you with what you need.

4/1/2021
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

MM

Melody M.

LMS Administrator

Enterprise (\> 1000 emp.)

3/25/2021

"Handles multiple demographics with ease, great support"

5/5

What do you like best about Intellum Platform?

Our company has multiple targeted demographics, and the Intellum Platform makes it easy to customize our learning content for each audience. We use it to host registration for in-person learning opportunities, and we host online training methods, such as e-learning modules, infographics, and user manuals. The platform is easy to learn and easy to use. We have a great Customer Success Rep who interfaces with us regularly to ensure our experience with the platform is effective for our learners. The help desk staff responds in a helpful and timely manner. Great opportunities to customize and brand the platform with to our company's preferences. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

Submitting a feature request to Intellum can be like sending a message into a black hole if you use their preferred method: an online form. If you use this method to submit, no tracking or response is returned. It just seems to disappear. We prefer to submit our feature requests directly to our Customer Success Rep. We've seen some success there, but generally we still have no idea about the status of our request until it is implemented, IF it is implemented. We've seen improvement in this area, but it can still be frustrating when you need a fast fix. Review collected by and hosted on G2.com.

Recommendations to others considering Intellum Platform:

Intellum will help you with graphics and branding for your new site. Don't let that opportunity go to waste. Review collected by and hosted on G2.com.

What problems is Intellum Platform solving and how is that benefiting you?

We are providing training in a variety of formats to several diverse user groups. Our company provides learning opportunities in person and online through a variety of methods. It has been helpful to have everything in one platform, and easy to pull reports based on the information n the system. The reporting interface is relatively easy to use, and we've been able to offer custom access to managers who need to report on a subset of users or learning activities. This has helped us streamline our training and reporting and make more effective use of our time. Review collected by and hosted on G2.com.

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Response from Erin Lewis of Intellum Platform

[Editedit](https://www.g2.com/survey_responses/intellum-platform-review-4661230/official_response/edit)

Thanks for your review, Melody! It's awesome to hear you're handling multiple, diverse audiences with ease on Intellum. Kudos on your great work!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

TC

Teresa C.

Associate Training and Development Specialist

Enterprise (\> 1000 emp.)

3/24/2021

"Intellum for the win!"

4/5

What do you like best about Intellum Platform?

Intellum is great for an organization that wants to streamline its learning content to reach a large audience. The curated content helps give the admin user a sense of how they want their paths and collections to flow. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

Intellum could be more intuitive in its user functionality. New admin users find the paths difficult to navigate to create content. The "how-to" videos are helpful, and the IT Support and Customer Service response are quick. Review collected by and hosted on G2.com.

Recommendations to others considering Intellum Platform:

Understand that Intellum is a platform to reach your companies audience, and with Intellum, you have the ability to create content that will captivate and engage your learners. Review collected by and hosted on G2.com.

What problems is Intellum Platform solving and how is that benefiting you?

The Intellum platform can reach a larger audience (if a company is spread across multiple states) than one person alone. Intellum offers many functions to create engaging and thoughtful content while also allowing admin users and senior leaders the ability to hold employees accountable by collecting reports about the users' completed paths. Review collected by and hosted on G2.com.

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Response from Erin Lewis of Intellum Platform

[Editedit](https://www.g2.com/survey_responses/intellum-platform-review-4659886/official_response/edit)

Thanks so much for your review, Teresa! Sounds like you're doing an awesome job of delivering content at scale to a large audience. Appreciate your feedback, kudos on the great work!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

CK

Craig K.

Sales Operations Manager

Mid-Market (51-1000 emp.)

3/23/2021

"Quickly and easily produce high quality content and reach a huge audience"

4/5

What do you like best about Intellum Platform?

We like how easy it is to use the Intellum platform. Anyone can quickly begin setting up content that looks very high quality and professional. Even I, with zero creative ability, was able to quickly set up an entire learning path simply from assets that our Marketing Department already had available. We are able to leverage all sorts of different technologies and create many different kinds of unique content pieces. Excellent social interaction and a huge reach. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

The thing that I dislike most about the Intellum platform is how the back end reporting works. It is not very intuitive and sometimes it is pretty limited to cross reference the information that I need to get. I have needed to reach out to our account rep several times for their help in custom reporting because the platform default does not support my current needs. Review collected by and hosted on G2.com.

Recommendations to others considering Intellum Platform:

Don't wait, there's no better solution out there, especially for the money. We looked at several different companies in the exploration phase and Intellum was by far the most qualified and professional of the options that we considered. if you're having any issues once you sign on to the platform, their customer support has always been top notch. Review collected by and hosted on G2.com.

What problems is Intellum Platform solving and how is that benefiting you?

The main problem that we are solving with the Intellum platform is to ease the burden of work on our sales team. We have a very small sales staff that is expected to reach thousands of customers nationwide. It is simply an impossible task that Intellum helps them to accomplish. We can very quickly get information and new product training out to thousands of users. We can also train our internal staff. It has been notoriously challenging to get our internal staff trained in on new product releases, but the appeal and ease of use of Intellum makes that task much easier. Review collected by and hosted on G2.com.

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Response from Erin Lewis of Intellum Platform

[Editedit](https://www.g2.com/survey_responses/intellum-platform-review-4658187/official_response/edit)

Thanks for your review, Craig! It is awesome to hear that you've enabled partners and team to meet customer needs using Intellum! Kudos on your great work.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

AO

Alicia O.

Sr. Manager, Workforce Learning

Enterprise (\> 1000 emp.)

3/25/2021

"GDPH Intellum"

5/5

What do you like best about Intellum Platform?

The platform has enabled our agency to propell into the current ways of delivering learning. We are not better equipped to handle and deliver quality training to everyone in the agency. It is intuitive, easy to navigate, and has been a welcomed addition. Review collected by and hosted on G2.com.

What do you dislike about Intellum Platform?

There is nothing that I dislike about the platform. Review collected by and hosted on G2.com.

What problems is Intellum Platform solving and how is that benefiting you?

We have solved the problem of having learning be a priority. Transitioning to a culture of continuous improvement and learning is a top priority and Intellum has been a huge support in that effort. The benefits of having a high capacity platform has really shown during the pandemic. More departments needed to shift to online learning and the LMS has really been able to support our growing workforce. Review collected by and hosted on G2.com.

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Response from Erin Lewis of Intellum Platform

[Editedit](https://www.g2.com/survey_responses/intellum-platform-review-4661233/official_response/edit)

Thanks for your feedback, Alicia! It's awesome to hear Intellum has helped you on the path to building a culture of learning, especially during the pandemic. Kudos on your great work!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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