--- title: Intellum Platform Reviews meta_title: 'Intellum Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 50 reviews by the users' company size, role or industry to find out how Intellum Platform works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 50 scale: '5' date_modified: '2026-07-18' parent_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- # Intellum Platform Reviews **Vendor:** Intellum **Category:** [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems) **Average Rating:** 4.4/5.0 **Total Reviews:** 50 ## About Intellum Platform The Intellum Platform: Turn Learning into Growth At Intellum, we believe that learning should drive measurable business growth. That’s why the Intellum Platform helps the world’s most innovative companies, like Amazon, Google, Meta, X (Twitter), and Verizon, turn customer and partner education into deeper engagement and increased revenue. Whether you’re onboarding new customers, certifying partners, or delivering product education, Intellum empowers organizations to design scalable, personalized learning experiences that lead to real business outcomes. Built on decades of experience, the Intellum Platform gives you complete control over every aspect of your learning initiatives. With our all-in-one solution, you can create, manage, and continuously improve your educational programs—ensuring that your audiences stay engaged, informed, and connected to your brand. Our platform is designed to meet the demands of large, fast-moving companies by delivering a seamless, data-driven learning experience that grows with you. Key Features: • Intellum Social: The only social learning tool built for external education. Engage customers and partners with a dynamic, community-driven experience, available across desktop and mobile. • Intellum Insights: Prove the success of your learning initiatives with intuitive data dashboards that provide actionable insights. Make informed content and strategy decisions to drive your desired learner and business outcomes. • Intellum E-commerce: Unlock new revenue streams with built-in e-commerce functionality. Seamlessly manage and monetize your educational offerings—from courses to certifications—directly within the platform. • Intellum Evolve: Accelerate content creation with powerful, easy-to-use authoring tools. Build interactive, responsive, and mobile-ready content that you can launch and track directly within the platform. ## Intellum Platform Pros & Cons **What users like:** - Users greatly value the **exceptional customer support** of Intellum, making their learning experience seamless and efficient. (2 reviews) - Users value the **customizability** of Intellum Platform, enabling tailored content and efficient adaptation to diverse organizational needs. (2 reviews) - Users value the **customization options** of Intellum Platform, enabling tailored content and meeting diverse organizational needs. (2 reviews) - Users value the **ease of administration** of Intellum Platform, allowing for seamless management of diverse learning content. (2 reviews) - Users value the **ease of integration** with Intellum, praising its flexibility and continuous improvement in functionality. (2 reviews) - AI Features (1 reviews) - Analytics (1 reviews) - Comprehensive Features (1 reviews) - Content Management (1 reviews) - Content Quality (1 reviews) **What users dislike:** - Users experience **limited search functionality** , hindering content findability and personalization on the Intellum Platform. (3 reviews) - Users face **poor search functionality** , leading to challenges in findability and personalization within the Intellum Platform. (3 reviews) - Users feel the **limited customization** options hinder personalization and make navigation challenging for new managers. (2 reviews) - Users find the **complex learning process** challenging, especially for newcomers managing the system efficiently. (1 reviews) - Users desire **improved intuitive search capabilities** and better structured help resources for a smoother experience. (1 reviews) - Course Management (1 reviews) - Customization Difficulty (1 reviews) - Difficult Learning (1 reviews) - Enrollment Issues (1 reviews) - Users experience a **knowledge deficiency** in help resources, leading to confusion and increased manual workarounds. (1 reviews) ## Intellum Platform Reviews ### 1. Flexible and Growing **Rating:** 5.0/5.0 stars **Reviewed by:** Jewel R. | Sr Learning Operations Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Intellum Platform?** Intellum is a wonderful LMS for all organizations big or small; it can be as simple or complex as needed to fit your company's needs. My favorite features are granular permissions, letters/letter triggers, and customizable topics. I also appreciate that you pull pretty much any kind of report you need. They are constantly adding new functionality (e.g., AI) and making improvements. The Client Experience portal helps get users up-to-speed with the platform. **What do you dislike about Intellum Platform?** The biggest downside is the limited number of custom fields. I would also like the ability to filter a user's enrollments (not just Complete/Incomplete). The system can be difficult to fully understand for someone who is new to managing systems (but this does also come with the upside of flexibility. **What problems is Intellum Platform solving and how is that benefiting you?** As a platform that can deliver and track learning, Intellum is paramount in ensuring our employees have the appropriate training for onboarding, skills, leadership, and compliance. **Official Response from Audrey Crouse:** > Thank you for the thoughtful and thorough review, Jewel! It's fun to hear about your favorite features and we appreciate your feedback about wanting to see other filters. We'll pass that message along. ### 2. Learning at scale for different teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Intellum Platform?** Having been on Intellum for a few years, we've slowly grown our content library with the inclusion of more teams across the business who are trying to scale their learning efforts and grow beyond the basic lunch and learns or powerpoint documents. The best parts of Intellum remain their support, ease of administration, and ability to seemlessly host different types of learning content. **What do you dislike about Intellum Platform?** More intuitive search capabilities for Learners, similar to the Search capabilities on the back-end for Admins, and more up-to-date and better structured help resources for new and existing admins. **What problems is Intellum Platform solving and how is that benefiting you?** Intellum is helping our business reduce the number of platforms required to deliver different training or learning experiences to employees. While it doesn't solve for all the problems or make all stakeholders happy, no single platform does. Ultimately we are able to simplify the learner experience and have fewer data repositories for sources of the truth. This decreases costs while increasing efficiences. **Official Response from Shannon Howard:** > Thanks so much for taking the time to leave such a thoughtful review. We appreciate it! ### 3. Very responsive and is committed to making product updates to keep up with learning industry trends. **Rating:** 4.5/5.0 stars **Reviewed by:** Rosemarie S. | Art Director, Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Intellum Platform?** The ability to tailor content like a website. **What do you dislike about Intellum Platform?** The inability to use AI to tag content for searchability. **What problems is Intellum Platform solving and how is that benefiting you?** It is filling a gap to create a culture of learning for sales enablement at my company. **Official Response from Audrey Crouse:** > Thank you for taking time to leave this review, Rosemarie! So glad to hear that the Platform is supporting a culture of learning at your company - that's incredible! We appreciate your feedback around AI tagging - our team is heavily investing in expanding AI capabilities to support the learner experience, admin experience, and content creation. ### 4. Intellum fits our business **Rating:** 5.0/5.0 stars **Reviewed by:** Reid Ann S. | Associate Director Project Program Management, Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Intellum Platform?** Intellum assigns a customer account rep for each business and that person dives deep into your business and really learns how you use their platform so can easily make suggestions of best practices and address any questions or concerns. The platform itself is very easy to use which is a big plus for a team of content writers that were not necessarily trained in authoring and are learning as we go. **What do you dislike about Intellum Platform?** The simplicity of the platform can sometimes also be a negative in that the template is the template - there are not a lot of options for layout and look/feel inside an activity. **What problems is Intellum Platform solving and how is that benefiting you?** We use the Intellum Platform as our only knowledge base/content management AND as our only learning management system for our customer facing field employees. Both Sales and Customer Service employees rely on the training they receive and the content they can access in the tool to perform their day to day jobs. We also use it to communicate breaking news alerts because the users have been trained to check there first for info on any issues or important updates. **Official Response from Shannon Howard:** > Thanks for sharing your experience with Intellum, Reid Ann! Glad to hear your team finds the platform easy to use, and that your field employees are able to quickly see breaking news updates when they log into Intellum! ### 5. A nice and clean SaaS learning management platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Intellum Platform?** The Intellum Platform provides a simple and clean way to organize and present training. For quick implementation of a basic learning platform this fully fits the bill. The customer support team is very friendly and helpful and very patient with our team as we continue to learn about the platform. There are a good number of options for types of training that can be supported adn the assessment capabilities are also quite nice and easy to implement. **What do you dislike about Intellum Platform?** There are some limitations in the platform such as not being able to schedule retirement/sunset of content that have caused us to create manual workarounds to compensate for. The help articles are also a bit lacking - they are good introductions to basic features but leave a lot of information out for more technical help. For instance, an article on setting up the Credly integration under the gamification menu never identified what happens if the activity/path is made inactive, or if the gamification is turned off - two different actions from the platform that cost us replacement of 12,000 badges. Changes to how things display or operate in the platform are sometimes rolled out without notice adn sometimes without sufficient explanation so it feels like no notice. We recently found some pages displaying incorrectly and we could not explain why they were not showing correctly. When we contacted the support team we were informed that a change in the platform had been rolled out that was not identified in a the newsletter and our team had to modify some code in the platform to return the view to what was needed. **What problems is Intellum Platform solving and how is that benefiting you?** This platform provides a location to house and provide training content access across several differents lines in the business. **Official Response from Shannon Howard:** > Thanks for taking the time to leave a review and share your experience with the Intellum Platform. Glad to hear you've found the platform to be a simple and clean way to offer training! Also appreciate your feedback on the help articles and product feedback. I've passed this along to the appropriate internal teams. Your feedback helps us improve! ### 6. The support I've received for Evolve has been solution oriented and clear to follow. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Intellum Platform?** I love a few things about Evolve: - You are able and it is very easy to tag courses - You are able to title the courses in the back end and have a different title for learners to see - I love the simple it is to implement language versions through the import/export feature and how the language versions are kept together under one course - The customer support I receive is very quick to respond, solution oriented and is able to provide screenshots for clarity and think along to provide alternative solutions if there is no clear one. - I love how you are able to 100% customize the courses we build from the theme, but also the individual components and the settings provided - I love the assets library on Evolve, it allows us to reuse assets with ease and we can tag them accordingly. And how easy it is to update these assets! **What do you dislike about Intellum Platform?** I would love for Evolve to have the following: - Direct content editing similar to Rise; my colleagues like this in Rise a lot because it is easy to make the changes instead of going through the back-end/on the side. - The possibility to send out viewing links without having to make new user accounts for viewers to see the work in progress. - The possibility to add folders to the assets library so we are able to organise(?) although the filters and possibility to tag is already amazing at finding assets we need. - Possibly an integration with Shutterstock? **What problems is Intellum Platform solving and how is that benefiting you?** Evolve allows us to: - author our courses in a large variety of interactive, engaging ways and publish it as SCORM packages onto our LMS - create translated/language versions of the same course in a simple and time efficient way in collaboration with our translation team - review and comment on our courses in progress before publishing - store our assets for the courses in a centralised place that can be tagged, filtered and reused **Official Response from Shannon Howard:** > Thanks for taking the time to leave a review. We're happy to hear you love Evolve. Appreciate you also leaving some product suggestions—we'll pass those along to the Evolve team for review. ### 7. Intellum is our LMS platform of choice to serve millions of our learners. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Intellum Platform?** Ease of integration and implementation, working with the Intellum team, visionary leadership and forward looking roadmap. **What do you dislike about Intellum Platform?** User friction with findability and lack of personalization. **What problems is Intellum Platform solving and how is that benefiting you?** Giving us insights into our customer base and an understanding of their pain points. It benefits us to understand how best to serve them the right education, in the right modality and at the right time. **Official Response from Audrey Crouse:** > Thank you for taking the time to leave this review! So happy to hear you experienced an easy implementation. We will definitely pass along your feedback about user friction. ### 8. Simply the best learning platform and vendor we have ever worked with **Rating:** 4.5/5.0 stars **Reviewed by:** Jean-Baptiste H. | Learning Platforms Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Intellum Platform?** The Intellum Platform is very easy to use and implement, yet it can handle a wide range of use cases. Thanks to the comprehensive API, any feature that may not already exist on the platform is easily developed. Its wide range of connectors help integrating with all of our tenants and IT services. The SaaS is robust and scalable and we never experienced any impacting downtime or issue while having thousands of customers using the platform every day. Intellum as a company pays close attention to customer feedback and project success. The teams also play a huge role in our experience: our Sales and CSM are mindful and extremely helpful, the project team is proactive and professional, and the support team is both reactive and very efficient. **What do you dislike about Intellum Platform?** The development lifecycle (staging/QA/production) is still maturing, not very useful for now. **What problems is Intellum Platform solving and how is that benefiting you?** Intellum provides a first-class platform to accomodate our learning content for Customer education and internal Corporate learning. The SaaS approach allows us to focus on content, delivery and customer experience. Intellum's features help us manage access to our content based on different types of profiles and licenses. The platform's API and connectors allow us to integrate with other tools/platforms, making learning an easy and transparent experience for our customers. **Official Response from Shannon Howard:** > Thanks for taking the time to leave a review, Jean-Baptiste! Really appreciate your feedback, and happy to hear you love the Intellum Platform. ### 9. Intellum keeps our content organized and provides the insights our company needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Intellum Platform?** I love the Evolve integration with Intellum. It makes creating and maintaining our content so much easier! Some features I appreciate the most include automatic syncing from Evolve to Intellum, user group restrictions that help us customize content to specific target audiences, and reporting capabilities. I've always had speedy and helpful responses from Support and appreciate their knowledge and expertise. **What do you dislike about Intellum Platform?** I absolutely love all the reporting options, however, it would be nice if I could create a custom dashboard to present simple data pulled from certain reports. For example, we are using Asana now and I love having at-a-glance numbers to reflect the number of tasks completed. Some data I'd love to quickly pull in a dashboard would be: active user count, number of in progress and passed enrollments, and something to help us track content published in a certain time-period. **What problems is Intellum Platform solving and how is that benefiting you?** Intellum allows us to easily host learning content for our customers that, in turn, can potentially help deflect customer support calls. **Official Response from Shannon Howard:** > Thanks for taking the time to share about your experience with Intellum! We love hearing from happy customers. ### 10. Educate your customers elevate your brand **Rating:** 5.0/5.0 stars **Reviewed by:** Van M. | CEO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Intellum Platform?** Our Polar Cloud Academy has been very well received by large and small school districts alike. Whether it's gamification for the students, or exciting certifications/badges to help onboard new teachers, Intellum's offering helps us close more business and provide a better, more professional solution to our customers. Intellum's simple editor keeps our content looking modern and easy to consume. The "Learning Path" style flows make intuitive sense to our customers, and it's easy for them to see where they've left off, or jump in right where they need the most help. **What do you dislike about Intellum Platform?** No complaints about this platform, been using for a year. **What problems is Intellum Platform solving and how is that benefiting you?** Part of onboarding your customer is helping your customer onboard their own users. Intellum's setup alone helps provide that "white glove" level of care during the most crucial part of the buying process - the honeymoon phase and first few weeks of use. **Official Response from Shannon Howard:** > Hey Van! Thanks for taking the time to leave a review, and so glad to hear that Intellum is able to support Polar Cloud Academy in providing that "white glove" level of care for your customer onboarding! ## Intellum Platform Discussions - [What is Intellum Platform used for?](https://www.g2.com/discussions/what-is-intellum-platform-used-for) - [View Intellum Platform pricing details and edition comparison](https://www.g2.com/products/intellum-platform/reviews/intellum-platform-review-4659848?section=pricing&secure%5Bexpires_at%5D=2026-07-18+07%3A07%3A23+-0500&secure%5Bsession_id%5D=919ab0f6-ed6c-4977-a7d1-0d33b51fa7c6&secure%5Btoken%5D=18a837588766fc7d8ab24b508412839097d50bedc270727fdd86afdb0dbd1f1a&format=llm_user) ## Intellum Platform Features **Training & eLearning** - Content Creation - Content Libraries **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Social Learning - Content Creation - Manager Portals - Content Storage and Management - Content Libraries **Platform Basics** - Integrations - Multiple Content Types - Mobility **Generative AI** - AI Text Generation **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Training & Learning** - Self-paced - Content Creation - Content Storage and Management - Quiz Capabilities - Certification Engine **Generative AI** - AI Text Generation **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Data & Analytics** - Visualization - Learner tracker - Analytics **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Generative AI** - AI Text Generation **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **LMS Marketplace** - E-Commerce - Course Marketplace - Subscriptions **Interface** - White Labeling - Multilingual **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Generative AI** - AI Text Generation **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction ## Top Intellum Platform Alternatives - [Docebo](https://www.g2.com/products/docebo/reviews) - 4.3/5.0 (725 reviews) - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) - 4.6/5.0 (933 reviews) - [Litmos](https://www.g2.com/products/litmos/reviews) - 4.3/5.0 (680 reviews)