--- title: Intellum Platform Reviews meta\_title: 'Intellum Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 51 reviews by the users' company size, role or industry to find out how Intellum Platform works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 51 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- ### Intellum Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users greatly value the **exceptional customer support** of Intellum, making their learning experience seamless and efficient. [(2 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1397512&qs=pros-and-cons#reviews) Users value the **customizability** of Intellum Platform, enabling tailored content and efficient adaptation to diverse organizational needs. [(2 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1397121&qs=pros-and-cons#reviews) Users value the **customization options** of Intellum Platform, enabling tailored content and meeting diverse organizational needs. [(2 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396161&qs=pros-and-cons#reviews) Users value the **ease of administration** of Intellum Platform, allowing for seamless management of diverse learning content. [(2 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396071&qs=pros-and-cons#reviews) Users value the **ease of integration** with Intellum, praising its flexibility and continuous improvement in functionality. [(2 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396539&qs=pros-and-cons#reviews) Users experience **limited search functionality** , hindering content findability and personalization on the Intellum Platform. [(3 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396344&qs=pros-and-cons#reviews) Users face **poor search functionality** , leading to challenges in findability and personalization within the Intellum Platform. [(3 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1395749&qs=pros-and-cons#reviews) Users feel the **limited customization** options hinder personalization and make navigation challenging for new managers. [(2 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396996&qs=pros-and-cons#reviews) Users find the **complex learning process** challenging, especially for newcomers managing the system efficiently. [(1 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396664&qs=pros-and-cons#reviews) Users desire **improved intuitive search capabilities** and better structured help resources for a smoother experience. [(1 mentions)](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1395898&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Intellum Platform ##### 1. Customer Support Users greatly value the **exceptional customer support** of Intellum, making their learning experience seamless and efficient. [ See 2 mentions ](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1397512&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Learning at scale for different teams" What do you like about Intellum Platform? Having been on Intellum for a few years, we've slowly grown our content library with the inclusion of more teams across the business who are trying to ![Jewel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jewel R.") JR Jewel R. Enterprise (\> 1000 emp.) 5.0/5 "Flexible and Growing" What do you like about Intellum Platform? Intellum is a wonderful LMS for all organizations big or small; it can be as simple or complex as needed to fit your company's needs. My favorite feat ##### 2. Customizability Users value the **customizability** of Intellum Platform, enabling tailored content and efficient adaptation to diverse organizational needs. [ See 2 mentions ](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1397121&qs=pros-and-cons#reviews) See Related User Reviews ![Rosemarie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rosemarie S.") RS Rosemarie S. Enterprise (\> 1000 emp.) 4.5/5 "Very responsive and is committed to making product updates to keep up with learning industry trends." What do you like about Intellum Platform? The ability to tailor content like a website. ![Jewel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jewel R.") JR Jewel R. Enterprise (\> 1000 emp.) 5.0/5 "Flexible and Growing" What do you like about Intellum Platform? Intellum is a wonderful LMS for all organizations big or small; it can be as simple or complex as needed to fit your company's needs. My favorite feat ##### 3. Customization Users value the **customization options** of Intellum Platform, enabling tailored content and meeting diverse organizational needs. [ See 2 mentions ](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396161&qs=pros-and-cons#reviews) See Related User Reviews ![Rosemarie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rosemarie S.") RS Rosemarie S. Enterprise (\> 1000 emp.) 4.5/5 "Very responsive and is committed to making product updates to keep up with learning industry trends." What do you like about Intellum Platform? The ability to tailor content like a website. ![Jewel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jewel R.") JR Jewel R. Enterprise (\> 1000 emp.) 5.0/5 "Flexible and Growing" What do you like about Intellum Platform? Intellum is a wonderful LMS for all organizations big or small; it can be as simple or complex as needed to fit your company's needs. My favorite feat ##### 4. Ease of Use Users value the **ease of administration** of Intellum Platform, allowing for seamless management of diverse learning content. [ See 2 mentions ](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396071&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Learning at scale for different teams" What do you like about Intellum Platform? Having been on Intellum for a few years, we've slowly grown our content library with the inclusion of more teams across the business who are trying to ![Jewel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jewel R.") JR Jewel R. Enterprise (\> 1000 emp.) 5.0/5 "Flexible and Growing" What do you like about Intellum Platform? Intellum is a wonderful LMS for all organizations big or small; it can be as simple or complex as needed to fit your company's needs. My favorite feat ##### 5. Integrations Users value the **ease of integration** with Intellum, praising its flexibility and continuous improvement in functionality. [ See 2 mentions ](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396539&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 4.0/5 "Intellum is our LMS platform of choice to serve millions of our learners." What do you like about Intellum Platform? Ease of integration and implementation, working with the Intellum team, visionary leadership and forward looking roadmap. ![Jewel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jewel R.") JR Jewel R. Enterprise (\> 1000 emp.) 5.0/5 "Flexible and Growing" What do you like about Intellum Platform? Intellum is a wonderful LMS for all organizations big or small; it can be as simple or complex as needed to fit your company's needs. My favorite feat ### 5 Cons or Disadvantages of Intellum Platform ##### 1. Limited Search Functionality Users experience **limited search functionality** , hindering content findability and personalization on the Intellum Platform. [ See 3 mentions ](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396344&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 4.0/5 "Intellum is our LMS platform of choice to serve millions of our learners." What do you dislike about Intellum Platform? User friction with findability and lack of personalization. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Learning at scale for different teams" What do you dislike about Intellum Platform? More intuitive search capabilities for Learners, similar to the Search capabilities on the back-end for Admins, and more up-to-date and better structu ##### 2. Poor Search Functionality Users face **poor search functionality** , leading to challenges in findability and personalization within the Intellum Platform. [ See 3 mentions ](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1395749&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 4.0/5 "Intellum is our LMS platform of choice to serve millions of our learners." What do you dislike about Intellum Platform? User friction with findability and lack of personalization. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Learning at scale for different teams" What do you dislike about Intellum Platform? More intuitive search capabilities for Learners, similar to the Search capabilities on the back-end for Admins, and more up-to-date and better structu ##### 3. Limited Customization Users feel the **limited customization** options hinder personalization and make navigation challenging for new managers. [ See 2 mentions ](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396996&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 4.0/5 "Intellum is our LMS platform of choice to serve millions of our learners." What do you dislike about Intellum Platform? User friction with findability and lack of personalization. ![Jewel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jewel R.") JR Jewel R. Enterprise (\> 1000 emp.) 5.0/5 "Flexible and Growing" What do you dislike about Intellum Platform? The biggest downside is the limited number of custom fields. I would also like the ability to filter a user's enrollments (not just Complete/Incomplet ##### 4. Complex Learning Process Users find the **complex learning process** challenging, especially for newcomers managing the system efficiently. [ See 1 mentions ](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1396664&qs=pros-and-cons#reviews) See Related User Reviews ![Jewel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jewel R.") JR Jewel R. Enterprise (\> 1000 emp.) 5.0/5 "Flexible and Growing" What do you dislike about Intellum Platform? The biggest downside is the limited number of custom fields. I would also like the ability to filter a user's enrollments (not just Complete/Incomplet ##### 5. Content Management Users desire **improved intuitive search capabilities** and better structured help resources for a smoother experience. [ See 1 mentions ](https://www.g2.com/products/intellum-platform/reviews?filters%5Bsentiment_snippet%5D=1395898&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Learning at scale for different teams" What do you dislike about Intellum Platform? More intuitive search capabilities for Learners, similar to the Search capabilities on the back-end for Admins, and more up-to-date and better structu ## Top-Rated Alternatives [ ![Docebo](https://images.g2crowd.com/uploads/product/hd_favicon/8a126dfc98ad9b40fa883f70421a5c2c/docebo.svg "Docebo") Docebo 4.3/5(748) ](https://www.g2.com/products/docebo/reviews) [ ![Absorb LMS](https://images.g2crowd.com/uploads/product/hd_favicon/1516297570/absorb-software-absorb-lms.svg "Absorb LMS") Absorb LMS 4.6/5(958) ](https://www.g2.com/products/absorb-software-absorb-lms/reviews) [ ![Litmos](https://images.g2crowd.com/uploads/product/hd_favicon/0f380f1e5790bdfb5c0703ee19a19e12/litmos.svg "Litmos") Litmos 4.3/5(698) ](https://www.g2.com/products/litmos/reviews) [ View All Alternatives ](https://www.g2.com/products/intellum-platform/competitors/alternatives) ![Van M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Van M.") VM Van M. CEO Computer Software Small-Business (50 or fewer emp.) 2/29/2024 "Educate your customers elevate your brand" 5/5 What do you like best about Intellum Platform? Our Polar Cloud Academy has been very well received by large and small school districts alike. Whether it's gamification for the students, or exciting certifications/badges to help onboard new teachers, Intellum's offering helps us close more business and provide a better, more professional solution to our customers. Intellum's simple editor keeps our content looking modern and easy to consume. The "Learning Path" style flows make intuitive sense to our customers, and it's easy for them to see where they've left off, or jump in right where they need the most help. Review collected by and hosted on G2.com. What do you dislike about Intellum Platform? No complaints about this platform, been using for a year. Review collected by and hosted on G2.com. What problems is Intellum Platform solving and how is that benefiting you? Part of onboarding your customer is helping your customer onboard their own users. Intellum's setup alone helps provide that "white glove" level of care during the most crucial part of the buying process - the honeymoon phase and first few weeks of use. Review collected by and hosted on G2.com. Show More Response from Shannon Howard of Intellum Platform [Editedit](https://www.g2.com/survey_responses/intellum-platform-review-9364214/official_response/edit) Hey Van! Thanks for taking the time to leave a review, and so glad to hear that Intellum is able to support Polar Cloud Academy in providing that "white glove" level of care for your customer onboarding! Validated ReviewerIncentivizedSource: Seller invite ![Joseph R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph R.") JR Joseph R. Sr. Training Professional (Instructional Design) Mid-Market (51-1000 emp.) 3/2/2024 "Simplified LMS for Simple use cases" 3.5/5 What do you like best about Intellum Platform? Intellum does a good overall job of creating the framework for a site immediately. Things work immediately because they are in the safe environment intellum created. Review collected by and hosted on G2.com. What do you dislike about Intellum Platform? Customization it's something I wish to see more of. Being able to customize what buttons say or being able to customize emails being sent out would be incredibly helpful. Review collected by and hosted on G2.com. What problems is Intellum Platform solving and how is that benefiting you? It is our main page for customers to take our courses and achieve certification through our training. It organizes and allows us to retrieve and give our certifications to our users. Review collected by and hosted on G2.com. Show More Response from Shannon Howard of Intellum Platform [Editedit](https://www.g2.com/survey_responses/intellum-platform-review-9371369/official_response/edit) Hi Joseph! Thanks for taking the time to leave a review. Glad to hear you're using Intellum to manage your courses, certifications, and training. For customization of emails, check out this article, which will help you customize the language used in Letter, Reminders, etc.: https://experience.intellum.com/student/path/645822-communicate-with-learners. Hope this helps! [See how Intellum Platform improved](https://experience.intellum.com/student/path/645822-communicate-with-learners) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") EH Verified User in Higher Education Mid-Market (51-1000 emp.) 3/30/2021 "Intellum is the backbone of our membership development program" 4.5/5 What do you like best about Intellum Platform? The LMS is so easy to use on the backend while providing our members with a first in class user experience. Our locals leaders use Intellum as a way to build their skillsets and, by extention, the entire organization. Review collected by and hosted on G2.com. What do you dislike about Intellum Platform? Sometimes the structure can get a little confusing when buiulding content but often times that more of a verbiage issue than a structural issue. Review collected by and hosted on G2.com. Recommendations to others considering Intellum Platform: If you're looking for an easy-to-use LMS with outstanding customer support, Intellum is for you. If that doesn't sound interesting, go with another platform. Review collected by and hosted on G2.com. What problems is Intellum Platform solving and how is that benefiting you? Intellum allows us to democratize our member development efforts. Without Intellum, we would only be able to reach about 10% of our membership. With Intellum, our reach is limitless. Review collected by and hosted on G2.com. Show More Response from Kait Smith of Intellum Platform [Editedit](https://www.g2.com/survey_responses/intellum-platform-review-4667609/official_response/edit) We’re honored that Intellum is who you chose for your organization’s first LMS! Happy to hear that our partnership has been proven valuable to you and your team. Excited to see how you all will continue to use our platform to reach your educational goals! 3/5/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Leo S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leo S.") LS Leo S. Pledger Small-Business (50 or fewer emp.) 10/29/2023 "Top-quality product that’s quick and easy to implement" 5/5 What do you like best about Intellum Platform? Right at the top, the thing that stands out is the UX for end users. A bad user experience reflects poorly on the company, and Intellum by and far has the best learner experience we found in our LMS research. It was also the only platform we found that could support one learning environment with multiple audiences, so we can tailor content to different learner segments, all within the same instance. The other reason we bought Intellum is because it’s so customizable. We can integrate it with our product and other systems easily and make it look more our own instead of out-of-the-box. We tried a lot of free trials with other platforms but couldn’t find anything that would get us what we were looking for quickly. It would’ve required a lot of work on our end to customize. With Intellum, we were able to get off the ground in ~6 weeks, including single sign-on, look and feel customizations, and integration with our own product. Review collected by and hosted on G2.com. What do you dislike about Intellum Platform? Can’t say there’s been anything we dislike. The product is an excellent enterprise software, and the team has provided exceptional service. Review collected by and hosted on G2.com. What problems is Intellum Platform solving and how is that benefiting you? We were considering building our own learning product, but found that Intellum provided a quicker route to market. It was also a more reliable, stable, and feature-rich product than if we built something ourselves. Review collected by and hosted on G2.com. Show More Response from Shannon Howard of Intellum Platform [Editedit](https://www.g2.com/survey_responses/intellum-platform-review-8779192/official_response/edit) Thank you so much for sharing, Leo. We appreciate your partnership and your review of the Intellum Platform! Validated ReviewerSource: Organic ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") AS Verified User in Security and Investigations Enterprise (\> 1000 emp.) 3/18/2024 "Phenomenal user interface for end user and admin. Content building is very straightforward." 5/5 What do you like best about Intellum Platform? The ability to make content quickly and easily is top tier. Implementation was quick and straightforward. Customer support has been very helpful. Review collected by and hosted on G2.com. What do you dislike about Intellum Platform? Not an IT guy but more interoperability with other systems that is able to be done by the user would be great. Review collected by and hosted on G2.com. What problems is Intellum Platform solving and how is that benefiting you? Getting training out to everyone. Being able to put out the same training to every market. Tracking and documenting training in real time. Review collected by and hosted on G2.com. Show More Response from Shannon Howard of Intellum Platform [Editedit](https://www.g2.com/survey_responses/intellum-platform-review-9442610/official_response/edit) Thanks for taking the time to leave a review! We're so glad you love the Intellum Platform—and also excited to share that we're working on updates to integrations to better support teams and users. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 3/1/2024 Business partner of the seller or seller's competitor, not included in G2 scores. "Happy with Intellum!" 3.5/5 What do you like best about Intellum Platform? Their customer support is always so attentive and helpful. It is easy to set up and upload external SCORM files for e-learning. Review collected by and hosted on G2.com. What do you dislike about Intellum Platform? Sometimes the settings logic can be a bit confusing or can cause errors with retakes for failed activities or quizzes. Additionally, their report system (unless you pay for the insights) is not very user friendly and can be difficult to learn and use. Review collected by and hosted on G2.com. What problems is Intellum Platform solving and how is that benefiting you? Helps us easily manage our customer education program. Review collected by and hosted on G2.com. Show More Response from Shannon Howard of Intellum Platform [Editedit](https://www.g2.com/survey_responses/intellum-platform-review-9367583/official_response/edit) Thanks for taking the time to leave a review. Glad to hear you're ably to easily manage your customer education program with Intellum. We are working on updates to our reporting. If you're open to connecting with our Product team, let us know at support@intellum.com so we can incorporate your feedback into the updates. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Anders R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anders R.") AR Anders R. Head of Customer Education Mid-Market (51-1000 emp.) 7/12/2023 "Just another Learning Management System" 1.5/5 What do you like best about Intellum Platform? The intellum platform really helped us up the game of the appearance of Academy. Using native features we were able to give it a sleek minimalistic design that we wanted it to have. We are also big fans of the less clicky inline content experience when using Evolve to create content - as opposed using a third party tool. Their built in authoring features are not bad either. Review collected by and hosted on G2.com. What do you dislike about Intellum Platform? Two main issues with the platform for us: The navigation and administrative user interface is hard and un-intuitive to work with, requiring a lot of clicking and searching still after months of using it. Especially is the management of users, user groups and their visibility / rights. All major work we could previously do our selves (stuff like customizing the end user interface, menus and navigations- setting up auto grouping for users etc) must all be done in the backend under consultancy hours from Intellum. And it takes a couple of tries for them to do it right. Review collected by and hosted on G2.com. What problems is Intellum Platform solving and how is that benefiting you? Intellum was the platform of choice for us to go from a non-public to a public academy. It also solved some issues we had with notifications to learners and end user interface design. Review collected by and hosted on G2.com. Show More Response from Shannon Howard of Intellum Platform [Editedit](https://www.g2.com/survey_responses/intellum-platform-review-8309761/official_response/edit) Hey Anders! Appreciate you taking the time to provide some candid feedback. Glad to hear you are enjoying Evolve, and that Intellum was able to help you take your academy public-facing. I will pass along your feedback around the UI & Customizations to our Product and Technical Consulting teams. If you're available to provide feedback 1:1, our team would be eager to hear more about how we can improve your experience. 10/14/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") EC Verified User in Computer & Network Security Enterprise (\> 1000 emp.) 3/14/2024 "External Training Platform Not For Employees" 0.5/5 What do you like best about Intellum Platform? Interface customization and branding options. Review collected by and hosted on G2.com. What do you dislike about Intellum Platform? Very poor Search, lack of stability and inconsistent data, lack of personalization, lack of integrations, lack of governance, high turnover of Customer Support/Success staff, lack of visibility to future changes. Review collected by and hosted on G2.com. What problems is Intellum Platform solving and how is that benefiting you? Offers our customers and partners access to product training. We can host and schedule our own employee training. Review collected by and hosted on G2.com. Show More Response from Shannon Howard of Intellum Platform [Editedit](https://www.g2.com/survey_responses/intellum-platform-review-7503612/official_response/edit) Thanks for taking the time to leave a review and share your feedback. While we're glad to hear you're able to use Intellum to serve up product training to customers, employees, and partners, we're sorry to hear it's not quite meeting your expectations. We're committed to continuously improving our product, and your feedback is invaluable. We have some releases coming up to support further integrations and personalization that we hope address your feedback here. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 3/1/2024 "Great functionality for customer education" 4.5/5 What do you like best about Intellum Platform? Intellum has a huge range of options that allow you to strategize your customer education programme - credentials, reputation points, groups, action links. Review collected by and hosted on G2.com. What do you dislike about Intellum Platform? Intellum reporting is quite clunky and not very user friendly. Review collected by and hosted on G2.com. What problems is Intellum Platform solving and how is that benefiting you? Intellum allows us to put all of our customer training in one place, and have customers access training anywhere, anytime. Review collected by and hosted on G2.com. Show More Response from Shannon Howard of Intellum Platform [Editedit](https://www.g2.com/survey_responses/intellum-platform-review-9366092/official_response/edit) Thanks for taking the time to leave a review. We're glad to hear you're enjoying the robustness of the Intellum Platform! We're currently making updates to our reporting training and functionality to improve the user experience. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") AH Verified User in Human Resources Enterprise (\> 1000 emp.) 2/22/2024 "Going the extra mile in support" 5/5 What do you like best about Intellum Platform? Intellum has an outstanding Customer Support which act as a true partner to get your issues resolved in time and according to what's required Review collected by and hosted on G2.com. What do you dislike about Intellum Platform? Some of the import csv functionality works a bit too complex. It would help to populate import templates with real time data rather than the current dummy data. This improves the export/import of data. When mistakes are made these can more easily addressed. Review collected by and hosted on G2.com. What problems is Intellum Platform solving and how is that benefiting you? Ramping up our new hires in readiness; enabling existing staff to learn more about our business and processes; ensure we are compliant in various policies Review collected by and hosted on G2.com. Show More Response from Shannon Howard of Intellum Platform [Editedit](https://www.g2.com/survey_responses/intellum-platform-review-9320051/official_response/edit) Thanks for taking the time to leave a review of your experience with the Intellum Platform! Will make sure the team sees your feedback on our outstanding customer support team, as well as the suggestion around import CSV functionality. 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