--- title: IntelliShift Reviews meta\_title: 'IntelliShift Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 92 reviews by the users' company size, role or industry to find out how IntelliShift works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 92 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### IntelliShift Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **intuitive and user-friendly interface** of IntelliShift, simplifying fleet operations and enhancing efficiency. [(14 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112698&qs=pros-and-cons#reviews) Users highlight the **real-time tracking capabilities** of IntelliShift, enhancing fleet management and delivery monitoring efficiency. [(14 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112483&qs=pros-and-cons#reviews) Users value the **location tracking** feature of IntelliShift, enhancing fleet management and emergency response efficiency. [(13 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112537&qs=pros-and-cons#reviews) Users value the **real-time monitoring** of their fleet, enhancing efficiency and simplifying management tasks significantly. [(11 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112721&qs=pros-and-cons#reviews) Users praise the **tracking efficiency** of IntelliShift, appreciating real-time vehicle monitoring and detailed historical reports. [(11 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112718&qs=pros-and-cons#reviews) Users face challenges with **poor customer support** , struggling to reach assistance for technical issues and account management. [(6 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112648&qs=pros-and-cons#reviews) Users experience frequent **connectivity issues** with IntelliShift, often at critical moments, impacting reliability. [(3 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112689&qs=pros-and-cons#reviews) Users find the **process complexity** of IntelliShift overwhelming, especially during setup and navigation for new users. [(3 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112640&qs=pros-and-cons#reviews) Users experience **slow performance** issues with IntelliShift, leading to frustrations during setup and data syncing processes. [(3 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112669&qs=pros-and-cons#reviews) Users report **feature issues** with IntelliShift, including delayed responses from support and slow implementation of changes. [(2 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112684&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of IntelliShift ##### 1. Ease of Use Users appreciate the **intuitive and user-friendly interface** of IntelliShift, simplifying fleet operations and enhancing efficiency. [ See 14 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112698&qs=pros-and-cons#reviews) See Related User Reviews LP Louis P. Small-Business (50 or fewer emp.) 5.0/5 "Great service" What do you like about IntelliShift? Staff is very knowledgeable, whenever I have had to call they pick up the phone on the first few rings, and its a live person, very responsive on emai ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Overall good product, but technical customer service is lacking" What do you like about IntelliShift? The user interface is very friendly, and has a lot of useful function ##### 2. Real-time Tracking Users highlight the **real-time tracking capabilities** of IntelliShift, enhancing fleet management and delivery monitoring efficiency. [ See 14 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112483&qs=pros-and-cons#reviews) See Related User Reviews BM Bill M. Mid-Market (51-1000 emp.) 4.0/5 "IntelliShift is Great but could use a few minor adjustments" What do you like about IntelliShift? They have fixed many bugs in the app. Initially, the app was not very user friendly. Now, it is extremely simple to use and also effective. The lag ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Intellishift" What do you like about IntelliShift? I been using Intellishift for 9 year I my current job. Intellishift is very good for tracking our drivers. it shows their exact location and how long ##### 3. Location Tracking Users value the **location tracking** feature of IntelliShift, enhancing fleet management and emergency response efficiency. [ See 13 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112537&qs=pros-and-cons#reviews) See Related User Reviews ![Luciano L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano L.") LL Luciano L. Small-Business (50 or fewer emp.) 4.0/5 "Feeling much calmer knowing Intellishift tracks our assets precisely across all locations" What do you like about IntelliShift? What I really like best about IntelliShift is how it brings so much crucial fleet data together in one place. The real-time GPS tracking is incredibly ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Intellishift" What do you like about IntelliShift? I been using Intellishift for 9 year I my current job. Intellishift is very good for tracking our drivers. it shows their exact location and how long ##### 4. Monitoring Users value the **real-time monitoring** of their fleet, enhancing efficiency and simplifying management tasks significantly. [ See 11 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112721&qs=pros-and-cons#reviews) See Related User Reviews ![Luciano L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano L.") LL Luciano L. Small-Business (50 or fewer emp.) 4.0/5 "Feeling much calmer knowing Intellishift tracks our assets precisely across all locations" What do you like about IntelliShift? What I really like best about IntelliShift is how it brings so much crucial fleet data together in one place. The real-time GPS tracking is incredibly ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Intellishift" What do you like about IntelliShift? I been using Intellishift for 9 year I my current job. Intellishift is very good for tracking our drivers. it shows their exact location and how long ##### 5. Tracking Efficiency Users praise the **tracking efficiency** of IntelliShift, appreciating real-time vehicle monitoring and detailed historical reports. [ See 11 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112718&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Intellishift" What do you like about IntelliShift? I been using Intellishift for 9 year I my current job. Intellishift is very good for tracking our drivers. it shows their exact location and how long ![Marisa F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa F.") MF Marisa F. Small-Business (50 or fewer emp.) 2.0/5 "Unfriendly user experience" What do you like about IntelliShift? Intellishit provides the service of tracking vehicles. I never had problems with that part. ### 5 Cons or Disadvantages of IntelliShift ##### 1. Poor Customer Support Users face challenges with **poor customer support** , struggling to reach assistance for technical issues and account management. [ See 6 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112648&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Overall good product, but technical customer service is lacking" What do you dislike about IntelliShift? When we have a technical issue, it is very hard to get a hold of someone to address it ![Marisa F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa F.") MF Marisa F. Small-Business (50 or fewer emp.) 2.0/5 "Unfriendly user experience" What do you dislike about IntelliShift? The platform is too clunky and not easily navigated. Getting ahold of customer service was a pain. I didn't like the reports available or that the a ##### 2. Connectivity Issues Users experience frequent **connectivity issues** with IntelliShift, often at critical moments, impacting reliability. [ See 3 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112689&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Precise" What do you dislike about IntelliShift? It loses connection frequently and it usually happens when needed most (coincidentally) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "It's been a helpful software! It effectively tracks technicians." What do you dislike about IntelliShift? We've had instances of disconnecting ports. ##### 3. Process Complexity Users find the **process complexity** of IntelliShift overwhelming, especially during setup and navigation for new users. [ See 3 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112640&qs=pros-and-cons#reviews) See Related User Reviews BM Bill M. Mid-Market (51-1000 emp.) 4.0/5 "IntelliShift is Great but could use a few minor adjustments" What do you dislike about IntelliShift? The trip log from past trips still needs some tweaking. It is still rather difficult to find out where exactly your vehicle was at a specific point i ![Luciano L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano L.") LL Luciano L. Small-Business (50 or fewer emp.) 4.0/5 "Feeling much calmer knowing Intellishift tracks our assets precisely across all locations" What do you dislike about IntelliShift? While IntelliShift is powerful, I find the user interface can be a bit overwhelming at times, navigating and finding exactly what you need isn't alway ##### 4. Slow Performance Users experience **slow performance** issues with IntelliShift, leading to frustrations during setup and data syncing processes. [ See 3 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112669&qs=pros-and-cons#reviews) See Related User Reviews BM Bill M. Mid-Market (51-1000 emp.) 4.0/5 "IntelliShift is Great but could use a few minor adjustments" What do you dislike about IntelliShift? The trip log from past trips still needs some tweaking. It is still rather difficult to find out where exactly your vehicle was at a specific point i ![Edward M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edward M.") EM Edward M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Platform with a Learning Curve" What do you dislike about IntelliShift? While IntelliShift offers powerful features, the initial setup can feel a bit overwhelming, especially for teams without much technical experience. So ##### 5. Feature Issues Users report **feature issues** with IntelliShift, including delayed responses from support and slow implementation of changes. [ See 2 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112684&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Product definitely recommend" What do you dislike about IntelliShift? If using their API, they do not notify you in advance of making changes. This can lead to issues pushing data to the map and the need for customer ser ![Scott R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott R.") SR Scott R. Mid-Market (51-1000 emp.) 5.0/5 "Positive Experience with IntelliShift" What do you dislike about IntelliShift? One downside I’ve experienced with IntelliShift is the customer support, particularly the time it takes to get responses to emails. It often feels lik ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") AB Verified User in Business Supplies and Equipment Small-Business (50 or fewer emp.) 5/5/2025 "IntelliShift Intelligent" 4.5/5 What do you like best about IntelliShift? Software is undeniably one of the greatest out there Review collected by and hosted on G2.com. What do you dislike about IntelliShift? I've never had any issues... only wish their weekday hours were different. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? Drivers wasting time and going places they shouldn't. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TB Tracey B. Warehouse coordinator. Fleet service help. Small-Business (50 or fewer emp.) 5/1/2025 "Accurate GPS data" 5/5 What do you like best about IntelliShift? The ability to view driving history. track Maintenace needs and easy to use app. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? I dislike nothing. works well. works as intended. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? Helping us track driver habits, i.e. speeding etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller DR Dannali R. Program Manager Small-Business (50 or fewer emp.) 5/1/2025 "Thank YOU" 5/5 What do you like best about IntelliShift? tracking vehicle at all times, helps improve staff guidance Review collected by and hosted on G2.com. What do you dislike about IntelliShift? turn around time when issues arise with the buzzard. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? They are helping me keep track of staffs driving record. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Stephen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen C.") SC Stephen C. foreman Small-Business (50 or fewer emp.) 5/1/2025 "great product." 5/5 What do you like best about IntelliShift? Accurate location monitoring as well as detailed analytics on each vehicle. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? I have not yet encountered issues with the product. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? keeping up with fleet tracking and driving habits Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 5/1/2025 "The system works but with some issues" 3/5 What do you like best about IntelliShift? I has helped with investigations and locating staff Review collected by and hosted on G2.com. What do you dislike about IntelliShift? There have been issues with the web interface some equipment issues Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? Helps with staff management and insolent investigations Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Recreational Facilities and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Recreational Facilities and Services") AR Verified User in Recreational Facilities and Services Small-Business (50 or fewer emp.) 5/1/2025 "Simple to use and effective resource for any business with vehicles" 3.5/5 What do you like best about IntelliShift? The rate at which it keeps up with live positioning is unexpectedly good Review collected by and hosted on G2.com. What do you dislike about IntelliShift? Sometimes initial contact/start up is slow Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? Employee availability. Time estimation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 5/1/2025 "Very easy yo keep track of my fleet." 5/5 What do you like best about IntelliShift? Having the app, so I can track while I am on the road Review collected by and hosted on G2.com. What do you dislike about IntelliShift? Certain features are only available on my PC. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? I am able to see where my service techs are in real time. Things can change quickly during the day, so having the ability to see everyone's locations is very helpful. It saves time and money. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 5/8/2025 "Overall good product, but technical customer service is lacking" 3/5 What do you like best about IntelliShift? The user interface is very friendly, and has a lot of useful function Review collected by and hosted on G2.com. What do you dislike about IntelliShift? When we have a technical issue, it is very hard to get a hold of someone to address it Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? GPS and driver alerts are very useful in making sure that our techs are doing their jobs safely and efficiently Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 5/5/2025 "Precise" 5/5 What do you like best about IntelliShift? I love the detailed reports. It helps us with customer's that argue about the time a technician spends at their residence. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? It loses connection frequently and it usually happens when needed most (coincidentally) Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? Verification of Labor for customers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 5/1/2025 "IntelliShift Review" 4/5 What do you like best about IntelliShift? IntelliShift greatly assists with managing maintenance intervals, understanding where technicians are located for emergency requests, and ensuring they follow safety protocols. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? From a user perspective, there are no outstanding downsides. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? Technician location, over posted speed tracking, maintenance Review collected by and hosted on G2.com. 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