--- title: IntelliShift Reviews meta\_title: 'IntelliShift Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 92 reviews by the users' company size, role or industry to find out how IntelliShift works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 92 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### IntelliShift Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **intuitive and user-friendly interface** of IntelliShift, simplifying fleet operations and enhancing efficiency. [(14 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112698&qs=pros-and-cons#reviews) Users highlight the **real-time tracking capabilities** of IntelliShift, enhancing fleet management and delivery monitoring efficiency. [(14 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112483&qs=pros-and-cons#reviews) Users value the **location tracking** feature of IntelliShift, enhancing fleet management and emergency response efficiency. [(13 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112537&qs=pros-and-cons#reviews) Users value the **real-time monitoring** of their fleet, enhancing efficiency and simplifying management tasks significantly. [(11 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112721&qs=pros-and-cons#reviews) Users praise the **tracking efficiency** of IntelliShift, appreciating real-time vehicle monitoring and detailed historical reports. [(11 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112718&qs=pros-and-cons#reviews) Users face challenges with **poor customer support** , struggling to reach assistance for technical issues and account management. [(6 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112648&qs=pros-and-cons#reviews) Users experience frequent **connectivity issues** with IntelliShift, often at critical moments, impacting reliability. [(3 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112689&qs=pros-and-cons#reviews) Users find the **process complexity** of IntelliShift overwhelming, especially during setup and navigation for new users. [(3 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112640&qs=pros-and-cons#reviews) Users experience **slow performance** issues with IntelliShift, leading to frustrations during setup and data syncing processes. [(3 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112669&qs=pros-and-cons#reviews) Users report **feature issues** with IntelliShift, including delayed responses from support and slow implementation of changes. [(2 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112684&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of IntelliShift ##### 1. Ease of Use Users appreciate the **intuitive and user-friendly interface** of IntelliShift, simplifying fleet operations and enhancing efficiency. [ See 14 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112698&qs=pros-and-cons#reviews) See Related User Reviews LP Louis P. Small-Business (50 or fewer emp.) 5.0/5 "Great service" What do you like about IntelliShift? Staff is very knowledgeable, whenever I have had to call they pick up the phone on the first few rings, and its a live person, very responsive on emai ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Overall good product, but technical customer service is lacking" What do you like about IntelliShift? The user interface is very friendly, and has a lot of useful function ##### 2. Real-time Tracking Users highlight the **real-time tracking capabilities** of IntelliShift, enhancing fleet management and delivery monitoring efficiency. [ See 14 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112483&qs=pros-and-cons#reviews) See Related User Reviews BM Bill M. Mid-Market (51-1000 emp.) 4.0/5 "IntelliShift is Great but could use a few minor adjustments" What do you like about IntelliShift? They have fixed many bugs in the app. Initially, the app was not very user friendly. Now, it is extremely simple to use and also effective. The lag ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Intellishift" What do you like about IntelliShift? I been using Intellishift for 9 year I my current job. Intellishift is very good for tracking our drivers. it shows their exact location and how long ##### 3. Location Tracking Users value the **location tracking** feature of IntelliShift, enhancing fleet management and emergency response efficiency. [ See 13 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112537&qs=pros-and-cons#reviews) See Related User Reviews ![Luciano L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano L.") LL Luciano L. Small-Business (50 or fewer emp.) 4.0/5 "Feeling much calmer knowing Intellishift tracks our assets precisely across all locations" What do you like about IntelliShift? What I really like best about IntelliShift is how it brings so much crucial fleet data together in one place. The real-time GPS tracking is incredibly ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Intellishift" What do you like about IntelliShift? I been using Intellishift for 9 year I my current job. Intellishift is very good for tracking our drivers. it shows their exact location and how long ##### 4. Monitoring Users value the **real-time monitoring** of their fleet, enhancing efficiency and simplifying management tasks significantly. [ See 11 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112721&qs=pros-and-cons#reviews) See Related User Reviews ![Luciano L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano L.") LL Luciano L. Small-Business (50 or fewer emp.) 4.0/5 "Feeling much calmer knowing Intellishift tracks our assets precisely across all locations" What do you like about IntelliShift? What I really like best about IntelliShift is how it brings so much crucial fleet data together in one place. The real-time GPS tracking is incredibly ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Intellishift" What do you like about IntelliShift? I been using Intellishift for 9 year I my current job. Intellishift is very good for tracking our drivers. it shows their exact location and how long ##### 5. Tracking Efficiency Users praise the **tracking efficiency** of IntelliShift, appreciating real-time vehicle monitoring and detailed historical reports. [ See 11 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112718&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Intellishift" What do you like about IntelliShift? I been using Intellishift for 9 year I my current job. Intellishift is very good for tracking our drivers. it shows their exact location and how long ![Marisa F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa F.") MF Marisa F. Small-Business (50 or fewer emp.) 2.0/5 "Unfriendly user experience" What do you like about IntelliShift? Intellishit provides the service of tracking vehicles. I never had problems with that part. ### 5 Cons or Disadvantages of IntelliShift ##### 1. Poor Customer Support Users face challenges with **poor customer support** , struggling to reach assistance for technical issues and account management. [ See 6 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112648&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Overall good product, but technical customer service is lacking" What do you dislike about IntelliShift? When we have a technical issue, it is very hard to get a hold of someone to address it ![Marisa F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa F.") MF Marisa F. Small-Business (50 or fewer emp.) 2.0/5 "Unfriendly user experience" What do you dislike about IntelliShift? The platform is too clunky and not easily navigated. Getting ahold of customer service was a pain. I didn't like the reports available or that the a ##### 2. Connectivity Issues Users experience frequent **connectivity issues** with IntelliShift, often at critical moments, impacting reliability. [ See 3 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112689&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Precise" What do you dislike about IntelliShift? It loses connection frequently and it usually happens when needed most (coincidentally) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "It's been a helpful software! It effectively tracks technicians." What do you dislike about IntelliShift? We've had instances of disconnecting ports. ##### 3. Process Complexity Users find the **process complexity** of IntelliShift overwhelming, especially during setup and navigation for new users. [ See 3 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112640&qs=pros-and-cons#reviews) See Related User Reviews BM Bill M. Mid-Market (51-1000 emp.) 4.0/5 "IntelliShift is Great but could use a few minor adjustments" What do you dislike about IntelliShift? The trip log from past trips still needs some tweaking. It is still rather difficult to find out where exactly your vehicle was at a specific point i ![Luciano L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano L.") LL Luciano L. Small-Business (50 or fewer emp.) 4.0/5 "Feeling much calmer knowing Intellishift tracks our assets precisely across all locations" What do you dislike about IntelliShift? While IntelliShift is powerful, I find the user interface can be a bit overwhelming at times, navigating and finding exactly what you need isn't alway ##### 4. Slow Performance Users experience **slow performance** issues with IntelliShift, leading to frustrations during setup and data syncing processes. [ See 3 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112669&qs=pros-and-cons#reviews) See Related User Reviews BM Bill M. Mid-Market (51-1000 emp.) 4.0/5 "IntelliShift is Great but could use a few minor adjustments" What do you dislike about IntelliShift? The trip log from past trips still needs some tweaking. It is still rather difficult to find out where exactly your vehicle was at a specific point i ![Edward M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edward M.") EM Edward M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Platform with a Learning Curve" What do you dislike about IntelliShift? While IntelliShift offers powerful features, the initial setup can feel a bit overwhelming, especially for teams without much technical experience. So ##### 5. Feature Issues Users report **feature issues** with IntelliShift, including delayed responses from support and slow implementation of changes. [ See 2 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112684&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Product definitely recommend" What do you dislike about IntelliShift? If using their API, they do not notify you in advance of making changes. This can lead to issues pushing data to the map and the need for customer ser ![Scott R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott R.") SR Scott R. Mid-Market (51-1000 emp.) 5.0/5 "Positive Experience with IntelliShift" What do you dislike about IntelliShift? One downside I’ve experienced with IntelliShift is the customer support, particularly the time it takes to get responses to emails. It often feels lik ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Small-Business (50 or fewer emp.) 5/1/2025 "The information we need when we need it" 4/5 What do you like best about IntelliShift? The map feature instantly shows us our entire fleet and where everyone is at any given moment, making us more efficient. The reports feature lets us pull reports on any driver's history, making it easy to provide proof to anyone questioning time spent or helping answer questions about what time an employee began or finished a job. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? Occasionally the trackers will go offline. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? We can prove to customers how long our techs were someplace, we use it when we can't remember what happened on any given day, it helps with payroll if there's a missed punch. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services") AF Verified User in Facilities Services Mid-Market (51-1000 emp.) 5/2/2025 "Great Product definitely recommend" 4.5/5 What do you like best about IntelliShift? Very easy to use and many features helps with efficiency and to improve customer experience. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? If using their API, they do not notify you in advance of making changes. This can lead to issues pushing data to the map and the need for customer service to get involved. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? Where our truck are in relation to our customer's sites Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Marisa F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa F.") MF Marisa F. Utility Manager Small-Business (50 or fewer emp.) 5/5/2025 "Unfriendly user experience" 2/5 What do you like best about IntelliShift? Intellishit provides the service of tracking vehicles. I never had problems with that part. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? The platform is too clunky and not easily navigated. Getting ahold of customer service was a pain. I didn't like the reports available or that the available data for reports was limited. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? We needed to know the location of our fleet vehicles. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Small-Business (50 or fewer emp.) 5/1/2025 "A+ customer service" 5/5 What do you like best about IntelliShift? Whenever our company needs any type of service, whether that is for a new install or service call they are on it immediately. The program is extremely user friendly. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? I have yet to have any bad experiences with them. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? Intellishift has helped with overall efficiency and finding where drivers might be lacking in production. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jocelyn V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jocelyn V.") JV Jocelyn V. Branch Admin Mid-Market (51-1000 emp.) 5/1/2025 "100% recommend" 4.5/5 What do you like best about IntelliShift? Easy to use. Since we have incorporated with DB Analytics is so much better Review collected by and hosted on G2.com. What do you dislike about IntelliShift? I dont think theres anything bad about it. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? We can see live where our techs are or have been. How was traffic for them, how log it took to get there. We know everything. Is a great tool Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Anthony K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony K.") AK Anthony K. Dir of Operations and Purchasing Small-Business (50 or fewer emp.) 5/2/2025 "Intellishift is a Great Product" 5/5 What do you like best about IntelliShift? Easy to use and a valuable resource. The company is easy to work with and follows up constantly. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? N/A - there are no negatives that I can think of. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? Know where your fleet is at all times - and cameras help manage driver risk. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JY Jamaal Y. Field Manager Mid-Market (51-1000 emp.) 5/1/2025 "Intellishift is a great tool to have when running an Operation." 5/5 What do you like best about IntelliShift? Being able to track good and bad habits. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? I haven't run into any problems thus far. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? I'm able to see if a tech is speeding or going too slow. I also like being able to know where our vehicles are located at any time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 5/1/2025 "Back Office Logistics Tracking" 5/5 What do you like best about IntelliShift? I utilize the location reports. The start of the end of day report is very helpful when I'm paying my drivers. The stops report is also very helpful Review collected by and hosted on G2.com. What do you dislike about IntelliShift? I don't have any dislikes about intellishift Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? How to pay my drivers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 5/1/2025 "amazing" 5/5 What do you like best about IntelliShift? I love all the features, I am able to look up assets, back track locations Review collected by and hosted on G2.com. What do you dislike about IntelliShift? I have no issues with intellishift, I'm very happy Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? keeping track of crews, being able to back track locations to job sites, mapping out clients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate") AC Verified User in Commercial Real Estate Mid-Market (51-1000 emp.) 5/1/2025 "Love the ease of use of the software and how you can create geofences for tracking of assets." 5/5 What do you like best about IntelliShift? Geofences and tracking speed and location of my assets Review collected by and hosted on G2.com. What do you dislike about IntelliShift? Can be tough to update addresses in their software. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? Being able to tell my customers a realistic ETA for my service teams to arrive on site. Review collected by and hosted on G2.com. 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