--- title: IntelliShift Reviews meta\_title: 'IntelliShift Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 92 reviews by the users' company size, role or industry to find out how IntelliShift works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 92 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### IntelliShift Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **intuitive and user-friendly interface** of IntelliShift, simplifying fleet operations and enhancing efficiency. [(14 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112698&qs=pros-and-cons#reviews) Users highlight the **real-time tracking capabilities** of IntelliShift, enhancing fleet management and delivery monitoring efficiency. [(14 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112483&qs=pros-and-cons#reviews) Users value the **location tracking** feature of IntelliShift, enhancing fleet management and emergency response efficiency. [(13 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112537&qs=pros-and-cons#reviews) Users value the **real-time monitoring** of their fleet, enhancing efficiency and simplifying management tasks significantly. [(11 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112721&qs=pros-and-cons#reviews) Users praise the **tracking efficiency** of IntelliShift, appreciating real-time vehicle monitoring and detailed historical reports. [(11 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112718&qs=pros-and-cons#reviews) Users face challenges with **poor customer support** , struggling to reach assistance for technical issues and account management. [(6 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112648&qs=pros-and-cons#reviews) Users experience frequent **connectivity issues** with IntelliShift, often at critical moments, impacting reliability. [(3 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112689&qs=pros-and-cons#reviews) Users find the **process complexity** of IntelliShift overwhelming, especially during setup and navigation for new users. [(3 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112640&qs=pros-and-cons#reviews) Users experience **slow performance** issues with IntelliShift, leading to frustrations during setup and data syncing processes. [(3 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112669&qs=pros-and-cons#reviews) Users report **feature issues** with IntelliShift, including delayed responses from support and slow implementation of changes. [(2 mentions)](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112684&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of IntelliShift ##### 1. Ease of Use Users appreciate the **intuitive and user-friendly interface** of IntelliShift, simplifying fleet operations and enhancing efficiency. [ See 14 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112698&qs=pros-and-cons#reviews) See Related User Reviews LP Louis P. Small-Business (50 or fewer emp.) 5.0/5 "Great service" What do you like about IntelliShift? Staff is very knowledgeable, whenever I have had to call they pick up the phone on the first few rings, and its a live person, very responsive on emai ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Overall good product, but technical customer service is lacking" What do you like about IntelliShift? The user interface is very friendly, and has a lot of useful function ##### 2. Real-time Tracking Users highlight the **real-time tracking capabilities** of IntelliShift, enhancing fleet management and delivery monitoring efficiency. [ See 14 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112483&qs=pros-and-cons#reviews) See Related User Reviews BM Bill M. Mid-Market (51-1000 emp.) 4.0/5 "IntelliShift is Great but could use a few minor adjustments" What do you like about IntelliShift? They have fixed many bugs in the app. Initially, the app was not very user friendly. Now, it is extremely simple to use and also effective. The lag ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Intellishift" What do you like about IntelliShift? I been using Intellishift for 9 year I my current job. Intellishift is very good for tracking our drivers. it shows their exact location and how long ##### 3. Location Tracking Users value the **location tracking** feature of IntelliShift, enhancing fleet management and emergency response efficiency. [ See 13 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112537&qs=pros-and-cons#reviews) See Related User Reviews ![Luciano L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano L.") LL Luciano L. Small-Business (50 or fewer emp.) 4.0/5 "Feeling much calmer knowing Intellishift tracks our assets precisely across all locations" What do you like about IntelliShift? What I really like best about IntelliShift is how it brings so much crucial fleet data together in one place. The real-time GPS tracking is incredibly ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Intellishift" What do you like about IntelliShift? I been using Intellishift for 9 year I my current job. Intellishift is very good for tracking our drivers. it shows their exact location and how long ##### 4. Monitoring Users value the **real-time monitoring** of their fleet, enhancing efficiency and simplifying management tasks significantly. [ See 11 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112721&qs=pros-and-cons#reviews) See Related User Reviews ![Luciano L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano L.") LL Luciano L. Small-Business (50 or fewer emp.) 4.0/5 "Feeling much calmer knowing Intellishift tracks our assets precisely across all locations" What do you like about IntelliShift? What I really like best about IntelliShift is how it brings so much crucial fleet data together in one place. The real-time GPS tracking is incredibly ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Intellishift" What do you like about IntelliShift? I been using Intellishift for 9 year I my current job. Intellishift is very good for tracking our drivers. it shows their exact location and how long ##### 5. Tracking Efficiency Users praise the **tracking efficiency** of IntelliShift, appreciating real-time vehicle monitoring and detailed historical reports. [ See 11 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112718&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Intellishift" What do you like about IntelliShift? I been using Intellishift for 9 year I my current job. Intellishift is very good for tracking our drivers. it shows their exact location and how long ![Marisa F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa F.") MF Marisa F. Small-Business (50 or fewer emp.) 2.0/5 "Unfriendly user experience" What do you like about IntelliShift? Intellishit provides the service of tracking vehicles. I never had problems with that part. ### 5 Cons or Disadvantages of IntelliShift ##### 1. Poor Customer Support Users face challenges with **poor customer support** , struggling to reach assistance for technical issues and account management. [ See 6 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112648&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Overall good product, but technical customer service is lacking" What do you dislike about IntelliShift? When we have a technical issue, it is very hard to get a hold of someone to address it ![Marisa F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa F.") MF Marisa F. Small-Business (50 or fewer emp.) 2.0/5 "Unfriendly user experience" What do you dislike about IntelliShift? The platform is too clunky and not easily navigated. Getting ahold of customer service was a pain. I didn't like the reports available or that the a ##### 2. Connectivity Issues Users experience frequent **connectivity issues** with IntelliShift, often at critical moments, impacting reliability. [ See 3 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112689&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Precise" What do you dislike about IntelliShift? It loses connection frequently and it usually happens when needed most (coincidentally) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "It's been a helpful software! It effectively tracks technicians." What do you dislike about IntelliShift? We've had instances of disconnecting ports. ##### 3. Process Complexity Users find the **process complexity** of IntelliShift overwhelming, especially during setup and navigation for new users. [ See 3 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112640&qs=pros-and-cons#reviews) See Related User Reviews BM Bill M. Mid-Market (51-1000 emp.) 4.0/5 "IntelliShift is Great but could use a few minor adjustments" What do you dislike about IntelliShift? The trip log from past trips still needs some tweaking. It is still rather difficult to find out where exactly your vehicle was at a specific point i ![Luciano L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luciano L.") LL Luciano L. Small-Business (50 or fewer emp.) 4.0/5 "Feeling much calmer knowing Intellishift tracks our assets precisely across all locations" What do you dislike about IntelliShift? While IntelliShift is powerful, I find the user interface can be a bit overwhelming at times, navigating and finding exactly what you need isn't alway ##### 4. Slow Performance Users experience **slow performance** issues with IntelliShift, leading to frustrations during setup and data syncing processes. [ See 3 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112669&qs=pros-and-cons#reviews) See Related User Reviews BM Bill M. Mid-Market (51-1000 emp.) 4.0/5 "IntelliShift is Great but could use a few minor adjustments" What do you dislike about IntelliShift? The trip log from past trips still needs some tweaking. It is still rather difficult to find out where exactly your vehicle was at a specific point i ![Edward M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edward M.") EM Edward M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Platform with a Learning Curve" What do you dislike about IntelliShift? While IntelliShift offers powerful features, the initial setup can feel a bit overwhelming, especially for teams without much technical experience. So ##### 5. Feature Issues Users report **feature issues** with IntelliShift, including delayed responses from support and slow implementation of changes. [ See 2 mentions ](https://www.g2.com/products/intellishift/reviews?filters%5Bsentiment_snippet%5D=2112684&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Product definitely recommend" What do you dislike about IntelliShift? If using their API, they do not notify you in advance of making changes. This can lead to issues pushing data to the map and the need for customer ser ![Scott R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott R.") SR Scott R. Mid-Market (51-1000 emp.) 5.0/5 "Positive Experience with IntelliShift" What do you dislike about IntelliShift? One downside I’ve experienced with IntelliShift is the customer support, particularly the time it takes to get responses to emails. It often feels lik KN Kevin N. Facility /Service Manager Small-Business (50 or fewer emp.) 5/1/2025 "Asset Management" 5/5 What do you like best about IntelliShift? I like that I can see all my vehicles on one map and track their movement throughout the day. We are able to keep track and locate all our assets at all times. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? When using route play back I have not been able to and would like to be able to print the information for future use. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? I am able to see where my technicians and fleet is and to be able to schedule the closest tech to the service call. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Edward M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edward M.") EM Edward M. Head of Customer Support Mid-Market (51-1000 emp.) 5/2/2025 "Powerful Platform with a Learning Curve" 5/5 What do you like best about IntelliShift? I love how intuitive and user-friendly IntelliShift is. It brings all our fleet operations into one dashboard, making it easy to track vehicles, monitor safety, and optimize routes in real-time. The support team is also incredibly responsive and helpful. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? While IntelliShift offers powerful features, the initial setup can feel a bit overwhelming, especially for teams without much technical experience. Some parts of the platform could be more intuitive, and occasional lags in data syncing have required follow-up Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? IntelliShift helps us streamline fleet management by providing real-time vehicle tracking, maintenance scheduling, and driver safety insights. It’s improved our operational efficiency, reduced downtime, and helped ensure compliance—saving both time and money. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rich S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich S.") RS Rich S. Manager Small-Business (50 or fewer emp.) 5/3/2025 "Easy to navigate" 4/5 What do you like best about IntelliShift? We can see how long our vehicles are at each job. Down to the minute. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? It would be great if we could do a hard reboot on our own and not have to talk to a rep Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? It’s hard to rely on our workers to enter how long they are at each job. This takes the guess work out of it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Raquel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raquel S.") RS Raquel S. Billing Spexialist Enterprise (\> 1000 emp.) 5/1/2025 "Intellishift for your Company" 4.5/5 What do you like best about IntelliShift? The ease of use is great and the customer service was just as great. We used this software everyday and it helped us in many different situations, especially how to better our routes for driver safety and customer satisfaction. Putting it to use was not difficult at all, there is a small learning curve but once you get understand it is is very easy to navigate. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? I wish it was to sift through times and dates Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? The accuracy of locations as well as being able to search for specific data. Make the process even more smooth! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Mid-Market (51-1000 emp.) 5/5/2025 "It's okay, but i have nothing to compare it to." 3.5/5 What do you like best about IntelliShift? it's vehicle tracking software. what else is there to say. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? Software is very clunky to use. When managing multiple locations, hard to locate multiple vehicles and go back and forth. also during playback of route, the sotware changes make it hard to isolate a point in time and get smooth playback. additionally access from my mobile device using the browser is not good. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? it allows me track location of my fleet and drivers and see where they are at a given moment in time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller IC Iris C. Lead Care Manager Small-Business (50 or fewer emp.) 5/1/2025 "experience with IntelliShift" 5/5 What do you like best about IntelliShift? The ability to browse through the car needs and properly document what is needed for the car without having to take additional steps to reach out. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? The system sometimes does not record a submission that was completed, and does not leave it in your history to submit later. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? It is solving the extra steps that are required when needing to make a follow-up list while having multiple assignments. It is allowing for the car needs to get met without extra steps Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller IN Izzy N. Field Service Supervisor Mid-Market (51-1000 emp.) 5/1/2025 "I know where you are" 4.5/5 What do you like best about IntelliShift? It is a tool used to keep the location of my fleet . The graphics needs an actual review when not used on 3 D Review collected by and hosted on G2.com. What do you dislike about IntelliShift? Missing the options to run reports on the mobile app Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? Live options of the fleet location Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![cj r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "cj r.") CR cj r. Fleet Manager Mid-Market (51-1000 emp.) 5/1/2025 "We have used them for 10+ Years" 4.5/5 What do you like best about IntelliShift? They do a great job. We have tried several different companies and we have been very happy with Intellishift and their pricing. Fix problems fast Review collected by and hosted on G2.com. What do you dislike about IntelliShift? App can be glitchy at times, otherwise great service Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? It is able to track our 30+ vans and give us alerts when maintenance is needed or a van has gone rogue. It is still great for when clients claim our van was not there and we can verify that it was. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Clayton R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clayton R.") CR Clayton R. Project Support Mid-Market (51-1000 emp.) 5/2/2025 "great analytics with Intellishift" 4.5/5 What do you like best about IntelliShift? Analytics are amazing. Great reference for protection and insurance. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? none so far but I am a new user to Intellishift. Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? reviewing overall safety tracking mechanisms Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 5/1/2025 "Intellishift lacks in areas" 1/5 What do you like best about IntelliShift? I do like being able to see where all of our units are and have been, there is also good integration with our shop to provide faster feedback on issues and less downtime. Review collected by and hosted on G2.com. What do you dislike about IntelliShift? Limited admin rights to change info, account manager hard to contact and get ahold of, excessive false video triggers Review collected by and hosted on G2.com. What problems is IntelliShift solving and how is that benefiting you? Fleet Maintenance, it does provide real time feedback on maintenance issues. Review collected by and hosted on G2.com. 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