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InStream Reviews & Product Details - Page 3

InStream Overview

What is InStream?

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

InStream Details
Languages Supported
English, Polish
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Product Description

InStream is a CRM software, which combines many online communication channels into one simple platform. It helps small enterprises to build relationships with customers and creates tools for more efficient work.

How do you position yourself against your competitors?

InStream supports companies and organizations in managing relations with customers and business contacts. Indifference to the average CRMs, InStream is not only focused on sales processes, but also on every kind of business communication. When average CRM’s requires keying manually the data, InStream automatically monitors all users actions, suggest what has to be done and monitors the communication in order to shorten the time within each process.


Seller Details
Seller
InStream
Year Founded
2015
HQ Location
Poznan, Poland
Twitter
@InStream_io
864 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®

Filip D.
FD
Overview Provided by:
CEO, Business Mentor, Experienced Sales Advisor. TOP 16 Most Creative Enterpreneur by Brief.pl

Recent InStream Reviews

Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Instream "
Easy of use, intuitiveness, ability to operate cross platforms
Vikash P.
VP
Vikash P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Platforms which help you control everything"
Create the right sales culture and an effective sales team by starting with a good CRM system.
Jeetesh A.
JA
Jeetesh A.Mid-Market (51-1000 emp.)
4.0 out of 5
"An App that converts leads into relationship"
The most I like with this App iss it has a very intersting UI ,so ther user uses it with a great interest and its also very easy to use ,And it rea...
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InStream Media

InStream Demo - social selling
social selling
InStream Demo - Linkedin integration.gif
Linkedin integration.gif
InStream Demo - Pipe View
Pipe View
InStream Demo - Reports
Reports
InStream Demo - profileview.png
profileview.png
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Have you used InStream before?
Yes

117 InStream Reviews

4.2 out of 5
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117 InStream Reviews
4.2 out of 5
117 InStream Reviews
4.2 out of 5

Overall Review Sentiment for InStreamQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Insurance
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about InStream?

Easiness of use and fresh look. Also quick to set up and does the job well. Review collected by and hosted on G2.com.

What do you dislike about InStream?

Sweet so far. More and more functions are coming however it is a must CRM to check. Review collected by and hosted on G2.com.

Recommendations to others considering InStream:

You will be very pleased wih this system. Have a go and al least try. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

None. All fine Review collected by and hosted on G2.com.

Joseph F.
JF
General Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

Makes the relationship with customers easier because all procedures are managed correctly

InStream is a very easy to use platform and I can connect with social platforms to automatically gather all the most useful information of each client

It has a team of very modern tools that help improve sales and to be more and more satisfied with customers and wanting to buy again to make more predictable sales Review collected by and hosted on G2.com.

What do you dislike about InStream?

The support service provides a very basic support when a question is asked, they respond in a way that is not very consistent with what they ask because they make me review something that I tell them to check several times until after several help tickets they solve the problem Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

It improves the experience with each customer that gets what has turned out to be a profit in sales and its satisfactory increase is that every time you get more because you can have tracking the emails, phone calls and meetings that take place Review collected by and hosted on G2.com.

John C.
JC
John Coffi(team lead manager)
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

I really like this application for its user-friendly and intuitive interface that even the most novice user will understand it, spending a maximum of 3-4 days on it

Using this application is very convenient to create and use advertising for its intended purpose, and instream is ideal for this.

In our company we used instream and were very pleased with it. Review collected by and hosted on G2.com.

What do you dislike about InStream?

The limitations of the free version, at one time we wanted to use one account with a colleague, but because of the limitations we did not succeed, which greatly reduced the profit from this application

It would be nice to work a little on the paid plan, since you have no idea about this platform from the very beginning.

But despite all the flaws, I can confidently say that the developer will fix them soon and fix everything quickly. Review collected by and hosted on G2.com.

Recommendations to others considering InStream:

I can recommend instream because of the simplicity and ease of use, because of the convenient and intuitive interface, because of the possibility of monitoring all clients step by step. If you need to improve the management of processes and sales, I advise you to look at this application.

Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

I was lucky that in our company this application was used, because with the help of it we were able to take a step forward in improving marketing with the tools in this application. With instream I spent some time and effort. On this platform, there is a function for convenient reading lists, which is very helpful for long work. Review collected by and hosted on G2.com.

CH
Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

We are a company that is starting to create its first broadcast campaigns by email and until now InStream has been a good tool to track the commitment with each prospect that has been had

With InStream it has been very easy to load contacts to classify them in specific lists and the creation of the campaigns has a simple system to create them

Your good support team is the one that has helped me to get ahead with every problem I have encountered or doubt that I have in the realization of something Review collected by and hosted on G2.com.

What do you dislike about InStream?

So far I have not had problems with this platform I am in a learning stage which has been very good and everything I have learned I have not found flaws or I have seen something that I dislike and as I said the support team has been a great ally for this stage of recognition of the platform Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

Start working with this platform has been very simple to better manage relationships and visualize those potential customers and be more aware of them or also see those customers who have not come back for a long time to motivate them to come back with us Review collected by and hosted on G2.com.

AH
Senior Marketing
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

It is a great help to make each employee responsible for a different stage and I can supervise it through an overview that measures the performance of each employee

InStream predicts revenues according to the performance of each employee that increases sales

The sales team is motivated by an active punctuation that makes employees have a more pleasant workplace Review collected by and hosted on G2.com.

What do you dislike about InStream?

The support does not respond agilely as I would like to solve my problems and when they do not do it in an acertiva way and this bothers me because it does not allow me to solve my doubts quickly to continue with the work I'm doing Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

There is an improvement in sales, having the performance of each one of the employees to know how their work performance is and if they are achieving permanent sales and how many they make up to date, it also means that through this follow-up they can be more incentivized to those who they make good sales to keep it that way and those that have bad motivate them to improve their performance Review collected by and hosted on G2.com.

MR
Miren Ris
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

Using InStream, I am able to record our clients' contact information all in one place. This helps me save time when I need to communicate with one of my clients' and saves me the hassle of trying to locate their information. Review collected by and hosted on G2.com.

What do you dislike about InStream?

It is expensive. Lacking a free mode of the software was such a challenge since we implemented it in our company while we were just building our business. Review collected by and hosted on G2.com.

Recommendations to others considering InStream:

If you are looking for a tool to help with your client relations and management, InStream is your tool. I highly recommend it., Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

InStream enabled us to easily communicate with our clients which strengthened our relationship. InStream also helped in converting most of our leads into clients which resulted in a hike in our sales. Review collected by and hosted on G2.com.

CG
Auxiliar administrativo
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

I can manage my time well with all the activities I have to do in the order that allows me to have InStream other than the emails that enter my inbox, I can see them in the InStream platform without opening the mail

I can manage with social platforms to get more information from clients and learn them to know more and in InStream I have the history of each one with the most relevant information and it helps me to keep informed remembering the tasks that I have to do with clients and business partners for sales Review collected by and hosted on G2.com.

What do you dislike about InStream?

The test period they give is very short to know the platform well. I ran out of test time and I had many doubts but I bought a plan because the little that interacts with the platform seemed very good, but I would have liked it to be a little longer the trial period Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

I have all the most relevant information from the client to better manage sales and get more customers to track each one.

The storage of data is sufficient to be able to store all the information that is collected Review collected by and hosted on G2.com.

Elena R.
ER
IT Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

I have a control over the system to know when it was the last time that I contacted a client and to be able to classify contacts by lists to differentiate each client to what type of sale or project belongs

It has a very advanced filter system which allows me to do searches much faster and keeps me informed about the commercial tasks that I have to perform

I supervise the progress and performance of each employee of the sales stages that each one has, thus getting to know the income that they have daily and if the sales increased or decreased

You can have clear objectives to motivate the sales team to reach the goal and improve sales results Review collected by and hosted on G2.com.

What do you dislike about InStream?

It is a shame not to have the InStream mobile app would be useful to be more connected at all times and work from anywhere just hope that one day we can have this mobile app to be more efficient in my work Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

I have the follow-up of each client to know how many times I have communicated with him, when was the last time and the topic that was spoken to keep track of each purchase, is a system that helps me to have my customer base very orderly Review collected by and hosted on G2.com.

bhavdeep d.
BD
Instream
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

Instream operation is very easy. It is primary function is advertising and marketing so very easy improve sales. Instream through help me to find new customers and build relationship with customers. It is also help for communication with clients and all important information receive from instream. Review collected by and hosted on G2.com.

What do you dislike about InStream?

Instream is a very good application but something I do not like is that customer service, while I ask a question that time not a quick response from instream and I personally hope that I can have this mobile application to be more capable in my work. Review collected by and hosted on G2.com.

Recommendations to others considering InStream:

I think Instream is good application for advertising and marketing but I suggested to you that it's customer service is very poor. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

I have easily getting all important information of clients and improve communication with old customer. The main benefit is increase in sales when I realized I went to an internship. Review collected by and hosted on G2.com.

DC
Senior Financial Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

I have all the correct information I need to work on the InStream platform so I will not be moving between other pages and losing time

helps me to improve communication through automation and improve sales results because it indicates the sales opportunities that are faster in collaboration with social networks that help me to know more about the customer's tastes and preferences.

has integrations that contribute a lot to automatically collect data that is very useful for later managing Review collected by and hosted on G2.com.

What do you dislike about InStream?

I do not have words to describe something bad about this platform. Everything that I have used it seems to me to be a very good platform. The only thing that I have noticed is that the customer service takes a little time to answer but it is something very minimal, just as it is understandable that can have advisors at all times pending that they respond quickly Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

sales have remained higher since the choice of acquiring InStream with high percentages of profits and have a more dynamic and more orderly work with customers and co-workers, achieving an excellent work campaign, all of them contributing new ideas for new projects that it suits the company Review collected by and hosted on G2.com.