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InStream Reviews & Product Details - Page 2

InStream Overview

What is InStream?

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

InStream Details
Languages Supported
English, Polish
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Product Description

InStream is a CRM software, which combines many online communication channels into one simple platform. It helps small enterprises to build relationships with customers and creates tools for more efficient work.

How do you position yourself against your competitors?

InStream supports companies and organizations in managing relations with customers and business contacts. Indifference to the average CRMs, InStream is not only focused on sales processes, but also on every kind of business communication. When average CRM’s requires keying manually the data, InStream automatically monitors all users actions, suggest what has to be done and monitors the communication in order to shorten the time within each process.


Seller Details
Seller
InStream
Year Founded
2015
HQ Location
Poznan, Poland
Twitter
@InStream_io
864 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®

Filip D.
FD
Overview Provided by:
CEO, Business Mentor, Experienced Sales Advisor. TOP 16 Most Creative Enterpreneur by Brief.pl

Recent InStream Reviews

Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Instream "
Easy of use, intuitiveness, ability to operate cross platforms
Vikash P.
VP
Vikash P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Platforms which help you control everything"
Create the right sales culture and an effective sales team by starting with a good CRM system.
Jeetesh A.
JA
Jeetesh A.Mid-Market (51-1000 emp.)
4.0 out of 5
"An App that converts leads into relationship"
The most I like with this App iss it has a very intersting UI ,so ther user uses it with a great interest and its also very easy to use ,And it rea...
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InStream Media

InStream Demo - social selling
social selling
InStream Demo - Linkedin integration.gif
Linkedin integration.gif
InStream Demo - Pipe View
Pipe View
InStream Demo - Reports
Reports
InStream Demo - profileview.png
profileview.png
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117 InStream Reviews

4.2 out of 5
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117 InStream Reviews
4.2 out of 5
117 InStream Reviews
4.2 out of 5

Overall Review Sentiment for InStreamQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
JK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

This crm software for us has been very attractive on favorable results for the company, so I liked the configurations of the management of the tools, they have been very useful in context and also we have not seen any break or problem with the system and be able to perform the tasks. Sales has been very interactive and the support has been friendly to the customers and amazing to us. Review collected by and hosted on G2.com.

What do you dislike about InStream?

I have no point of inconvenience regarding the system, I have found it very detailed, certain points can improve how the servers optimizing and avoiding the freezing of information.This means that in some cases we add data and information is frozen so it is something annoying, no It is common but when it happens it is complicated. Review collected by and hosted on G2.com.

Recommendations to others considering InStream:

I recommend because it has given both important and favorable results within the company, attractive solutions to improve our stability, above all by improving our visibility, until appearing in the main search engines. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

The tools were perfectly matched for us within the company and unifying the marketing system as we have it right now, it has been totally different using sales and in turn the traffic, in reality it impresses us it has been very complete and detailed the traffic within the web page is very noticeable every day it increases and sales are made concrete, so I think its tools are useful. Review collected by and hosted on G2.com.

JT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

This platform allows you to maintain long-term relationships with your clients, it is a very good CRM option for medium and small companies. You can collect information and data from your customers based on sales made for the segmentation of potential customers. Review collected by and hosted on G2.com.

What do you dislike about InStream?

We are happy with the work we have been doing with InStream, but its interface is not the most intuitive and it took us a little to adapt at first, now we maintain a better workflow and we have a better experience with the platform. Review collected by and hosted on G2.com.

Recommendations to others considering InStream:

This software will help you maintain and strengthen business relationships with your frequent and potential customers, you can customize the platform based on the needs of your company through the lists that are very easy to do. You can save a lot of time for the entire work team. Totally recommended. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

With InStream we established a stable and effective communication with our clients, we also segmented the most potential ones. Now we carry out a collection of relevant data from our clients to execute the most appropriate investment possible, this is also achieved thanks to the tools that this platform provides us, such as chat history, here we find past conversations with our users. We managed to achieve goals and we are satisfied with the performance and development we have achieved. Review collected by and hosted on G2.com.

JK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

Due to my endless hours of work, INSTREAM allows us to effectively collect information from our most favorable clients from social media platforms such as Facebook and twitter. It is easy to use and makes our work time worthwhile thanks to its positive results.

The tools are nice and simple, which allows for extensive marketing and sales, because the increase in traffic has been considerable and I like its functionality. Review collected by and hosted on G2.com.

What do you dislike about InStream?

At first it was not easy to adapt since its platform is not very intuitive, but after practice you can have a better handling of it. There are no negative things in Instream. Review collected by and hosted on G2.com.

Recommendations to others considering InStream:

All my links are within this platform, it provides you with help to increase that interaction you want with your clients. You can create a personalized list to your liking without any problem, totally great.

I must recommend the tools, because their functionality is stable and sales have increased widely and their functionality is remarkable. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

Its mobile version always allows me to be in contact with my clients when I am not working or traveling, the important thing is that I always have contact with them. Thanks to this platform, the information is truthful and updated.

The problems are solved and for us it is good service. Review collected by and hosted on G2.com.

SB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

The GUI follows normal standards so it's user-friendly, getting started is quite much instant I really like how it incorporates and monitors conversations via email and shows lead / opportunities relevant social media posts etc. Review collected by and hosted on G2.com.

What do you dislike about InStream?

Its really hard to find dislike in this tool because they really cares for customers brought up this tool with nicely programming. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

InStream saves lot of time and our team or group are nicely collaborated with each other. Review collected by and hosted on G2.com.

RT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about InStream?

The user interface is very Good and the price is reasonable with one of the best help desk team to solve all the issues. Review collected by and hosted on G2.com.

What do you dislike about InStream?

1) I wish it had charts or metrics which will be useful for small businesses.

2) The features offered are quite basic.

3) It would be great if they can offer more services other than risk and client management. Review collected by and hosted on G2.com.

Recommendations to others considering InStream:

InStream is one of the best cloud-based customer relationship management (CRM) solution designed for small and mid size businesses people which eventually helps to connect with an audience and build a long-term relationships. Using InStream we can also integrate with multiple mailboxes including Gmail, Hotmail, Outlook and other email service providers for sharing contact details. Using InStream we can even configure alerts and notifications for most of the activities and ensure timely service to our customer queries. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

1) Requires a lot of patience to understand the usage of Instream.

2) I wish they had a better demonstration of how powerful this CRM is in practical applications/usage. Review collected by and hosted on G2.com.

Andrea T.
AT
Data Administrator
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

I like this platform is its ability to learn to use any function you have, because its operation is not complicated, it is very basic to learn to use it without so many days of induction or training by the support team

Advertising and marketing is the basic functioning of this platform that is essential for the company and with instream we manage to create successful campaigns that have been of great benefit to improve more and more Review collected by and hosted on G2.com.

What do you dislike about InStream?

Users are limited in the free version, so I could not test the option of having several users at the same time in the same account to work and test how it worked and know if it was good or bad, it was the only thing that was missing to prove because the rest is very good to make a more stable and superior marketing

It would be good to activate all the functions as a paid plan to really know how is the operation from the beginning and have a better perspective of the entire platform Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

It is a benefit to have this type of platform in the company to help go one step further and improve the marketing of the company with tools that provide a very useful support to start a better business and increase sales in an easier and productive way Review collected by and hosted on G2.com.

Tristan H.
TH
Team Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

I like it since it has been a very loyal platform since the first time it was implemented in the company since we have everything I need. It has also helped me to fully manage each communication process with each of our clients and thus hide a lot of work with an effective CRM system, to achieve great benefits both with customers and with our own work. Review collected by and hosted on G2.com.

What do you dislike about InStream?

What we can add is that we notice that this tool is very complete, since it has nothing negative that we dislike InStream its functions are inadmissible and the tools work very effectively, it has also been a sincere collaborator to save time and load in the work. I recommend you try. Communication is effective and the organization in the business and sales is certainly unprecedented. Review collected by and hosted on G2.com.

Recommendations to others considering InStream:

InStream can be recommended as it is easy to use and configure since it allows step-by-step monitoring of all clients and development in all commercial businesses. Additionally, with this system we have improved the process and sales management in our company, obtaining excellent results when planning a project. We can also organize all clients, employees, fixed clients and colleagues in a specific place. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

Even being a CRM platform in which I have saved a good amount of time, it is very easy to use and contains many useful tools that go hand in hand with any company, besides InStream has a function that called us a lot of tension since It gives us some lists that help me manage and organize everything much better, in this way I see everything more clearly. Review collected by and hosted on G2.com.

MH
Senior Financial
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

It is a CRM platform that allows you to manage contacts, automate sales and track tasks and the progress you have with each client to optimize marketing and increase sales.

With all the information collected from people, it generates business opportunities and serves to undertake better relationships with customers to improve business and have a broader knowledge of the tastes of each of the customers to offer business according to their needs. needs Review collected by and hosted on G2.com.

What do you dislike about InStream?

The support is deficient with respect to the prompt response that I hope to solve my doubts to what bothers me that a platform like Instream do not have a good team that support the support to solve important questions that allow me to continue with my processes without interruption Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

Having the most important data of each client can have a closer connection and thus improve sales in general that benefit the company having a higher and higher sales index and new customers interested in the products offered Review collected by and hosted on G2.com.

Brandon G.
BG
General Manager Logistics
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

I have a better vision of everything that happens in the marketing area and its sales understanding better if they are satisfactory sales or where part of the area is failing to improve and achieve better sales with all the tools offered by the instream platform and also helps to improve communication with customers to have an improvement of internal relationships Review collected by and hosted on G2.com.

What do you dislike about InStream?

As all start at the beginning is difficult to understand and causes some genius bad functions that are tedious to learn to use, it takes patience and time to dedicate the first days of start until you know how is the active functioning of the platform to not muddy Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

It has advanced to giant steps in the improvement of marketing obtaining better and better results through the services of Instream, having fewer failures with the clients so that they trust more and have a more pleasant reputation for all Review collected by and hosted on G2.com.

JL
CMO
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

It allows me to gather all the important information of all the clients to have the data that stand out of the sales and of the potential clients through a grid view for more order of this information

Strengthens business relationships with old customers and customers that serves to form very productive ties that allow you to customize the specific needs of each client to maintain good contact with all customers without having preferences with some because all customers treat them equally Review collected by and hosted on G2.com.

What do you dislike about InStream?

The customer service seems very inefficient to me that they are not in the moments that are most needed in answering questions that are sent to them, I have had to send up to three times emails asking the same question because I have not had an answer in the first email I send what has made me disappointed this part of instream Review collected by and hosted on G2.com.

Recommendations to others considering InStream:

It not only serves to better manage sales but also to know what the needs of the customers are so as to satisfy the needs and so the customers feel that they are listened to and they begin to have more confidence with the company that improves the business between us Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

It saves me time in the communication with the clients because I have a better contact with each one allowing to have a clearer communication to avoid mistakes between us and to be able to offer a more complete service without options to generate dislikes to the clients that may regret the purchase or Do not count on our products again Review collected by and hosted on G2.com.