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InStream Reviews & Product Details

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

I really like how it enables me to manage not only my work, but also the work of others. Review collected by and hosted on G2.com.

What do you dislike about InStream?

I think that utilizing the software itself can at times be a bit difficult, especially for those that are not technologically savy. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

I am leading a team of MDs, PhD, and other medical researchers. We perform clinical studies examining the efficacy of ortho procedures, and use this platform to manage the peocess. Review collected by and hosted on G2.com.

InStream Overview

What is InStream?

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

InStream Details
Languages Supported
English, Polish
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Product Description

InStream is a CRM software, which combines many online communication channels into one simple platform. It helps small enterprises to build relationships with customers and creates tools for more efficient work.

How do you position yourself against your competitors?

InStream supports companies and organizations in managing relations with customers and business contacts. Indifference to the average CRMs, InStream is not only focused on sales processes, but also on every kind of business communication. When average CRM’s requires keying manually the data, InStream automatically monitors all users actions, suggest what has to be done and monitors the communication in order to shorten the time within each process.


Seller Details
Seller
InStream
Year Founded
2015
HQ Location
Poznan, Poland
Twitter
@InStream_io
864 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®

Filip D.
FD
Overview Provided by:
CEO, Business Mentor, Experienced Sales Advisor. TOP 16 Most Creative Enterpreneur by Brief.pl

Recent InStream Reviews

Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Instream "
Easy of use, intuitiveness, ability to operate cross platforms
Vikash P.
VP
Vikash P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Platforms which help you control everything"
Create the right sales culture and an effective sales team by starting with a good CRM system.
Jeetesh A.
JA
Jeetesh A.Mid-Market (51-1000 emp.)
4.0 out of 5
"An App that converts leads into relationship"
The most I like with this App iss it has a very intersting UI ,so ther user uses it with a great interest and its also very easy to use ,And it rea...
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InStream Media

InStream Demo - social selling
social selling
InStream Demo - Linkedin integration.gif
Linkedin integration.gif
InStream Demo - Pipe View
Pipe View
InStream Demo - Reports
Reports
InStream Demo - profileview.png
profileview.png
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116 out of 117 Total Reviews for InStream

4.2 out of 5
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116 out of 117 Total Reviews for InStream
4.2 out of 5
116 out of 117 Total Reviews for InStream
4.2 out of 5

Overall Review Sentiment for InStreamQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Vikash P.
VP
Young Professional Fellow (Portfolio)
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Thank You page
What do you like best about InStream?

Create the right sales culture and an effective sales team by starting with a good CRM system. Review collected by and hosted on G2.com.

What do you dislike about InStream?

Pricing and it get sthe right insight by collecting the customer data you need. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

Best FREE online CRM to streamline the business Review collected by and hosted on G2.com.

Jeetesh A.
JA
Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

The most I like with this App iss it has a very intersting UI ,so ther user uses it with a great interest and its also very easy to use ,And it really helps to build relationship with customers Review collected by and hosted on G2.com.

What do you dislike about InStream?

The one Thing I dislike about this app is it do provide data amd leads but sometimes the are not sorted or verified so it creats some issue while dealing with customers Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

The main problem we used to deal with was having a good customer base and with instream this problem is resolved And the benifits of this app is that it helps the user to easily communicate ... Review collected by and hosted on G2.com.

Nadim Ahmed C.
NC
Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about InStream?

InStream is easy to use and understand from the start, and it has excellent work participation and high-quality functions. It is easy to manage, and the user interface (UI) is precise and intuitive. We created business requirements lists, sent out invitations to events or meetings, and worked our contacts through Facebook, Google, or other social sites. It's impressive that it integrates and manages relationships with clients and users. Compared to other CRM solutions, InStream has a more exciting selling point. It also has attractive layouts and customizable views for computers and mobile devices compatible with the application. With this approach, we can enjoy a more seamless and far-flung interaction. Aside from that, there's a customer service analytics system and an alert/notification system. Review collected by and hosted on G2.com.

What do you dislike about InStream?

We have had a fantastic time with InStream CRM. While learning its features can take time, your sales data will be there once you've tried Facebook, Twitter, and LinkedIn. It's hard to dislike this tool because of its responsiveness to customers' concerns. It has done an excellent job, but the user interface isn't very user-friendly. Getting the hang of it took some time. Review collected by and hosted on G2.com.

Recommendations to others considering InStream:

Our business has benefited from the use of InStream’s CRM software. It has boosted our search engine rankings. Our existing and potential customers will benefit from it. Our access lists allow us to tailor the platform to meet our company’s specific requirements. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

InStream CRM solves our company's problems with managing relationships among various contacts. The primary goal of this system is to facilitate effective communication. We use it to keep track of our client's communications, and it works very well. Social network integration helps it learn about potential customers and provide suggestions for communication. Review collected by and hosted on G2.com.

Marissa R.
MR
sales
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

What I like best is how easy it is to use. It helps my work time get cut in half because it is easy to use and to learn. Anyone who is new to this software can use it. Review collected by and hosted on G2.com.

What do you dislike about InStream?

The software can load slowly every now and then. I think most softwares have that hiccup so if you can look past it then it's a great tool for your day to day work. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

It helps my day to day go by quicker and is streamlined which is why I would recommend it. It is very useful for someone who is newer to the industry. I use this daily. This is very helpful. Review collected by and hosted on G2.com.

FF
licensed health insurance agent
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

I like how the system is so user friendly, and everything is so easy to figure out. Even using the product as a "new user" i never have any questions because it is so self explaintory Review collected by and hosted on G2.com.

What do you dislike about InStream?

i dislike that when surfing the internet that cookies from website will make the product work a little slower, but to solve this you just need to clear cookies. Review collected by and hosted on G2.com.

Recommendations to others considering InStream:

its easy to use and so user friendly. i highly recommend it for all working individuals. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

it keeps everything organized in one place, so i never have to look for anything. It keeps me on task and help me to not waste any time. I like how everything is in one place Review collected by and hosted on G2.com.

Ritwik C.
RC
Business Systems Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

InStream is a strong, interpersonal CRM platform that encapsultes all the basics of a customer management and fits well for small to medium businesses across multiple sectors. The interface is intuitive and offers cobination of excellent layouts and customizable views with alert / notification system and customer service analytics.

The most important features includes automatic customer profile updates, profile record management, auto-complete integration with social media, campaign management system with reporting and cataloging. With Instream, with the help of lead capture and management, one has an opportunity to create meaningful business relationships that are productive and efficient. It allows you to create business requirements list, calendar invites to schedule meetings and events, contact sharing and management with Google and Facebook integation. Coomunication features include, mailbox integration with automatic communication flow for all employees. As a CRM tool, it also helps create excellent sales report with elaborative dashboards and forcasting features. Some other features like Data export, customer support system, interaction tracking helps to make it a complete package. Review collected by and hosted on G2.com.

What do you dislike about InStream?

InStream does not have much features to dislike, but just like any other software, there has been hickups here and there. At times, when a page has too much information, it loads slowly and consume more bandwitdh which causes difficulty accessing crucial data. Being such a vast service, one has to be patient and take a lot of time to understand the nitty gritty of all the tools that it offers, a simpler lite version would have been better for starters. Metrics and charting system can only be used for osmall and mid-sized companies. Greater offerings in that area can give it an upper edge for large businesses. InStream only offers trial version for free and does not have a free version altogether. The Premium price per user which includes evry function built in is a bit tad pricey and may not favour all startup businesses. Hence, some revision on pricing strategy can be taken into consideration. Review collected by and hosted on G2.com.

Recommendations to others considering InStream:

All kinds of businesses have to get the best client satisfaction possible and this can be achieved by carefully selecting diverse software solution which fits well with the budget, offers variety of tools and skills to get the job done. This is where InStream stands with respect to CRM system. It surely gives you power to manage, grow and sustain customer relationships, contacts management and delivers to its promise. Best suited for long term relationships for small and mid-sized businesses and is based out of Cloud, Saas Web based system with fair price and a organized platform. It will help save a lot of time and help you gather and represent a lot of data which can make your clients happy and committed for a long partnership. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

InStream helps solve problems with relationships management between various contacts in a business. This CRM system is focused largely on communication and offers excellent tool to manage all forms of client communication along with sales management. Being a smart and robust system, it helps suggests customers who may need a problem resolution or a conatct. It also offers suggestions for communication with potential cleint and gets to learn more and more about them through integration with social sites. Sales team may enjoy using this as data entering takes a lot less time, this is because of automatic feed updation with the help of single database for all kinds of client's personal information. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about InStream?

I like the customer support and the cost friendly. Review collected by and hosted on G2.com.

What do you dislike about InStream?

UI of the dashboard can be improved and updated. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

All the marketing problems Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about InStream?

Hulu is a dependable option for streaming new and classic shows as well as live TV on nearly every platform. It's a top choice among video streaming services. Review collected by and hosted on G2.com.

What do you dislike about InStream?

Sempre que realizar atualizações, acompanhe a curva de desinstalação. A adoção dessa prática auxilia a antever problemas de comentário em app que serão negativos. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

Precisa melhora alguns benefícios Review collected by and hosted on G2.com.

MG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

I like his aesthetic vision of seeing all the activities of our potential clients through a grid view. You also keep a history of all your communications with your customers, which is very useful, because you can always go back and check if you forgot something. I also like how it integrates and tracks email conversations Review collected by and hosted on G2.com.

What do you dislike about InStream?

The basic version was very limited, however after acquiring the full version all my expectations were met. Review collected by and hosted on G2.com.

Recommendations to others considering InStream:

It's really cool that you always have access to it. I even use it more from my mobile than from my pc. Don't miss the opportunity to try this software Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

This software helps me collect relevant data from my clients so that I can match it with the right investments. With this software I solved my CRM workflow. The biggest advantage for me is that you can create your own lists without much effort, so that the platform is customized for your specific needs. Review collected by and hosted on G2.com.

JK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InStream?

This crm software for us has been very attractive on favorable results for the company, so I liked the configurations of the management of the tools, they have been very useful in context and also we have not seen any break or problem with the system and be able to perform the tasks. Sales has been very interactive and the support has been friendly to the customers and amazing to us. Review collected by and hosted on G2.com.

What do you dislike about InStream?

I have no point of inconvenience regarding the system, I have found it very detailed, certain points can improve how the servers optimizing and avoiding the freezing of information.This means that in some cases we add data and information is frozen so it is something annoying, no It is common but when it happens it is complicated. Review collected by and hosted on G2.com.

Recommendations to others considering InStream:

I recommend because it has given both important and favorable results within the company, attractive solutions to improve our stability, above all by improving our visibility, until appearing in the main search engines. Review collected by and hosted on G2.com.

What problems is InStream solving and how is that benefiting you?

The tools were perfectly matched for us within the company and unifying the marketing system as we have it right now, it has been totally different using sales and in turn the traffic, in reality it impresses us it has been very complete and detailed the traffic within the web page is very noticeable every day it increases and sales are made concrete, so I think its tools are useful. Review collected by and hosted on G2.com.