InstaWork Reviews & Provider Details

Ease of process, friendliness of staff,. Review collected by and hosted on G2.com.

Instawork has policies in place that cause those employed by Instawork to work and complete shifts but not be compensated as agreed on by both parties. These employees are at times dependant upon clients to supply them with critical codes to be able to clock in and out. If those clients fail to provide those codes at the start or end of the shift or are late in providing those codes for whatever reason, the person who is permorming the work will not get paid at all. For the entire shift. Instacart makes the employee responsible for the clients compliance for the timely information. Employees have 12 hours to dispute the "no pay" policy by arguing that the client failed to provide the codes, but the process and knowledge of the requirement and its 12 hour limitation as well as the severity of the penalty of no pay can and does allow Instawork to get away with not paying for work performed in good faith. I cannot understand how Instawork could ever feel this to be an acceptable way of doing business. I am not sure that a client would feel comfortable supporting this type of behavior, not to mention the risks involved when workers sent to the client may have negative or disgrutled feelings resulting in an absence of respect for Instacart. Not the best scenario for good work or qorkplace safety. Personally, I would prefer that workers be confident that they will be compensated for the work they do for me. Review collected by and hosted on G2.com.