Instant Financial

By Instant Financial

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Instant Financial Demo - Instant Pay Solution
Instant Pay allows employers to pay employees a portion of their earned wages after each shift. The Instant suite includes the Instant Financial app for employees, Instant virtual Visa® debit card and a financial wellness hub with access to free or low cost financial tools.
Instant Financial Demo - Instant Pay Mobile App
Employees get flexible, instant access to their pay, immediately after they work, via the Instant mobile app.
Instant Financial Demo - Transfer Money to a Bank Account
Account holders can connect their bank account and transfer money quickly and easily.
Instant Financial Demo - Mobile Wallet Capabilities
Users can add their Instant Card to their mobile wallet on iOS or Android for convenient, secure contactless transactions.
Your employees are the lifeblood of your business. Give them the benefit they deserve, with fee-free access to their pay, the same day they work. Improve retention, reduce turnover and create a workforce of engaged staff, with Instant Pay.
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Your employees are the lifeblood of your business. Give them the benefit they deserve, with fee-free access to their pay, the same day they work. Improve retention, reduce turnover and create a workforce of engaged staff, with Instant Pay.
Instant Tips allows you to pay your employees their tips electronically — securely and in real-time, immediately after they’re done their shift. It’s the easiest, fastest and safest way to pay out tips at the end of each day, all while redu
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Instant Tips allows you to pay your employees their tips electronically — securely and in real-time, immediately after they’re done their shift. It’s the easiest, fastest and safest way to pay out tips at the end of each day, all while redu
Be the company that can say you understand your employee's pains, offering something they may not need today, or just temporarily, but either way, you're there for them. At Instant, we offer the fee-free option for employees to use a portio
Play Instant Financial Video
Be the company that can say you understand your employee's pains, offering something they may not need today, or just temporarily, but either way, you're there for them. At Instant, we offer the fee-free option for employees to use a portio
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Instant Financial Reviews (16)

Reviews

Instant Financial Reviews (16)

4.7
16 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and quick access to earned wages provided by Instant Financial, which enhances employee satisfaction and retention. The responsive customer support team is frequently highlighted as a key benefit, ensuring that any issues are resolved promptly. However, some users note challenges with understanding the process, particularly for new employees.

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Brittany W.
BW
Human Resources Manager
Enterprise (> 1000 emp.)
"Instant Financial: Intuitive, Easy Setup, and Multiple Solutions in One Platform"
What do you like best about Instant Financial?

What I appreciate most about Instant Financial is how intuitive and easy the platform is to use for both administrators and team members. The setup and ongoing management are straightforward, which makes adoption seamless across our locations. I also value that it offers multiple solutions within one platform, allowing us to support our brand in more than one meaningful way rather than relying on a single service.

As a growing brand, it’s important for us to partner with vendors who can evolve alongside us, and Instant Financial has done exactly that. They have been flexible, adaptable, and proactive in supporting our expansion. In addition, their customer service has been excellent—responsive, knowledgeable, and consistently supportive whenever we’ve needed assistance. Review collected by and hosted on G2.com.

What do you dislike about Instant Financial?

If I had to identify one area for improvement, it would be the platform’s inability to recognize duplicate entries. While this is a relatively minor concern overall, having a safeguard in place to flag or prevent duplicate submissions would be a helpful enhancement. Other than that, we’ve had a positive experience. Review collected by and hosted on G2.com.

Response from Monique Crapper of Instant Financial

We're glad to hear that you've had a positive experience with our customer service and that Instant Financial has been supportive of your expansion. We'll definitely take your feedback about duplicate entries into consideration for future enhancements. Thank you for sharing your insights!

Sarah M.
SM
Marketing Manager
"Effortless Payroll with Vendor Integration"
What do you like best about Instant Financial?

I like having the option to assign an Instant Financial account to an employee instead of waiting for them to set it up last minute. Their integration with multiple of our vendors has been one of the easiest we've dealt with. Instant Financial works with both of our key vendors, helping to get timesheets daily and offering early pay to employees after their shift. This integration takes a huge task off our shoulders as it automatically adds the account and routing number to each employee's profile. Review collected by and hosted on G2.com.

What do you dislike about Instant Financial?

Their website is not very user friendly. But once you familiarize yourself, you understand it pretty well. Review collected by and hosted on G2.com.

ET
Enterprise (> 1000 emp.)
"Effortless Payroll with Quick Support"
What do you like best about Instant Financial?

I like that from a payroll perspective, the website platform of Instant Financial is easy to navigate and understand. I appreciate the Instant support team, who is always available to handle all our needs and concerns. The initial setup was easy, and they provide timely and accurate processing, allowing employees the option to be paid for hours worked before their pay date. Review collected by and hosted on G2.com.

What do you dislike about Instant Financial?

N/A Review collected by and hosted on G2.com.

Response from Monique Crapper of Instant Financial

We're thrilled to hear that you find our payroll platform easy to navigate and that our support team has been helpful to you. We strive to provide timely and accurate processing to benefit both employers and employees. Thank you for your feedback!

JB
Implementation and payroll director
Enterprise (> 1000 emp.)
"Amazing, Responsive Customer Service from Margarita and Team"
What do you like best about Instant Financial?

The customer service we’ve received from Margarita and her team has been amazing. They’re always very responsive and helpful, even when we end up asking the same question more than once. Review collected by and hosted on G2.com.

What do you dislike about Instant Financial?

That we are unable to resend the welcome email to an employee. Review collected by and hosted on G2.com.

Response from Monique Crapper of Instant Financial

Thank you for your positive feedback about Margarita and our customer service team. We strive to provide excellent and responsive service to all our customers.

Verified User in Hospitality
AH
Enterprise (> 1000 emp.)
"Easy Sign-Up and On-Demand Pay with Helpful Daily Enrollment Emails"
What do you like best about Instant Financial?

Employees can receive part of their pay after working a shift, and the sign-up process can be easy for employees, assigning routing number

& account number is generated by the system, emails are sent daily so you can see enrollments Review collected by and hosted on G2.com.

What do you dislike about Instant Financial?

At times, when we run into an issue that’s specific to our location, instant support isn’t always sure how to help right away. The problem does get resolved, but sometimes it takes a bit of time to get the correct answer. Review collected by and hosted on G2.com.

Response from Monique Crapper of Instant Financial

Thank you for sharing your positive experience with our sign-up process and on-demand pay feature. We understand the importance of timely support, and we're committed to enhancing our ability to address location-specific issues promptly.

Verified User in Restaurants
AR
Enterprise (> 1000 emp.)
"Easy Nightly Tip Payouts Without Keeping Cash on Hand"
What do you like best about Instant Financial?

The ability to pay employee tips each night w/o having to keep a large amount of cash on hand at the restaurant. Review collected by and hosted on G2.com.

What do you dislike about Instant Financial?

Signing up new admins. People struggle to find the welcome email. Review collected by and hosted on G2.com.

Response from Monique Crapper of Instant Financial

Thank you for your review and we are glad to hear paying out tips each evening is now easier with Instant.

Julie  H.
JH
Operations Manager
Enterprise (> 1000 emp.)
"Instant deposit for cash tips on debit card"
What do you like best about Instant Financial?

The ease and usability of being able to pay out employees instantly from the tips they receive into a single card instead of holding onto a lot of cash. Manager support replies very quickly. Ability to use the card and tip out as needed whenever we need to. Review collected by and hosted on G2.com.

What do you dislike about Instant Financial?

The review process of disputing charges for employees. They reach out to the corporate office for assistance but we are limited to what we can do because this is the employees personal transactions. When they need to dispute charges or feel as if their money has been taken from them, there is nothing we can do except pass it on to manager support and hope that it gets resolved. Review collected by and hosted on G2.com.

Shanae R.
SR
Payroll Supervisor
Enterprise (> 1000 emp.)
"Nothing short of amazing!"
What do you like best about Instant Financial?

Instant Financial has been a valuable addition to our employees benefits package. It provides our employees with the flexibility to access their earned wages when needed, which has improved overall job satisfaction and helped reduce turnover. It has been a great tool for both employee well-being and company retention. On top of that, their customer service and support has been outstanding. Whenever we have questions or need assitance, the team is quick to respond and very helpful in resolving issues. This level of support makes it easy to implement and maintain, giving us confidence in thier service. Review collected by and hosted on G2.com.

What do you dislike about Instant Financial?

Instant Financial has been an excellent addition to our company's benefits. The integration was seamless and our employees have ease of access to funds. Overall, we have no downsides to Instant Financial. Review collected by and hosted on G2.com.

Response from Monique Crapper of Instant Financial

Shanae - we're blushing! Thanks so much for such positive feedback for the team. We're thrilled we've been able to improve job satisfaction and reduce turnover - and glad we could help navigate the new integration seamlessly to ensure your team could continue getting paid. Thanks for being such a great partner of ours!

Eunice P.
EP
Corporate Operations
Enterprise (> 1000 emp.)
"Reliable and Quick!"
What do you like best about Instant Financial?

Most helpful about Instant is the ease of streamlining tips. Instead of dealing with physical cash at the end of the night, Instant Tip makes it very easy for employees and employers! Any time there were any issues, our rep, Margarita Angel, was extremely helpful and the support team was able to help right away as well!We use this everyday for our staff and the backend access is very easy to navigate! Review collected by and hosted on G2.com.

What do you dislike about Instant Financial?

A little bit of a hiccup with one of the locations we were starting, but the team was very helpful and resolved the issue right away. Review collected by and hosted on G2.com.

Response from Monique Crapper of Instant Financial

Thanks Eunice! We appreciate the great feedback, and we're glad we've been able to help your team get access to their tips each day. We'll pass on the kind words to Margarita as well!

MV
Payroll Manager
Enterprise (> 1000 emp.)
"Great Partner"
What do you like best about Instant Financial?

Our company has been with Instant since 2019 and their manager support is just as strong in 2024 as it was in 2019. If anyone ask me for information about Instant, this is always my first response! We recently went through an integration that affected many vendors, Instant was the first vendor that was greenlights on every level. We use them not only as a tip alternative we also partner with them as our direct deposit option. Review collected by and hosted on G2.com.

What do you dislike about Instant Financial?

We had to switch to a new rep because our original rep took on a different role Review collected by and hosted on G2.com.

Response from Monique Crapper of Instant Financial

Maria: thank you for the kind words and for being a great client. We've loved working with you since 2019, and our commitment to your team will continue!

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