--- title: Insperity Reviews meta_title: 'Insperity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 139 reviews by the users' company size, role or industry to find out how Insperity works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 139 scale: '5' date_modified: '2026-07-15' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # Insperity Reviews **Vendor:** Insperity **Category:** [HR Consulting Providers](https://www.g2.com/categories/hr-consulting) **Average Rating:** 4.1/5.0 **Total Reviews:** 139 ## About Insperity Insperity is a human resources partner that goes beyond the expected, meeting you where your company is now – and readying it for the future. Our purpose is to help companies accelerate growth by focusing on human potential. We offer small to midsize businesses the HR insights, expertise and technology needed to increase the likelihood, degree and speed of success. From people strategies and workforce management to employee benefits and HR compliance support, we can help you boost employee engagement and build a more resilient business. Whether you’re looking for an HR tech platform or a full-service professional employer organization (PEO),\* we’ve got you covered. We have a wide range of HR solutions to help your business thrive. Insperity HRCore The Insperity HRCore™ solution combines HR support with a human capital management technology platform designed to streamline workforce, payroll and benefits administration. Insperity HR360 The Insperity® HR360 solution is a dynamic, full-service PEO offering that provides strategic HR guidance to support leadership, employees and efficient ways of working. Insperity HRScale The Insperity HRScale™ solution, developed with Workday, is a PEO offering for fast-growing businesses that combines expert service with powerful technology to tackle HR challenges. Additional services You can also include these add-ons to our solutions: • Contractor management platform • Talent acquisition services • Financial services • Retirement services • Insurance services You have options when it comes to HR providers, but few companies offer the same level of service as Insperity. We’re a true HR partner, working closely with your team to build a people strategy that strengthens your organization. It’s a direct reflection of our mission to help businesses succeed so communities prosper. Ready to transform your approach to HR? See what’s possible with Insperity: insperity.com. \*A PEO is a comprehensive HR partner that can help with your most time-consuming HR tasks and manage certain employer-related responsibilities through a co-employment relationship. ## Insperity Reviews ### 1. Efficient Service and User-Friendly Access **Rating:** 5.0/5.0 stars **Reviewed by:** Donna M. | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Insperity?** I worked with a wonderful Insperity employee named Andree, who was very informative about her job and looked up extra info to make sure, 100%, I had the accurate information I needed. I like the easy access to my time card, payroll, PTO, benefits, W2, and 401K. It's very user-friendly. I also appreciate that I did not have to wait long for a CSR to help me, and she was so friendly, asking security info which I appreciated. It's very easy to access, and you don't get frustrated at all. I am very satisfied with Insperity's services, and would rate them a 10 out of 10 on a likelihood scale to recommend. **What do you dislike about Insperity?** The ATS is not the most user friendly. **What problems is Insperity solving and how is that benefiting you?** I find Insperity's support invaluable for addressing complex health insurance queries. The friendly service and easy access to payroll, PTO, and benefits keep things user-friendly and frustration-free. **Official Response from Julia Marsteller:** > Hi Donna. Making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity! ### 2. Sales experience walked us away, not the product. **Rating:** 0.0/5.0 stars **Reviewed by:** Paige M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Insperity?** Hard to comment on the product directly, since we didn't engage. The breadth of services bundled into one offering is appealing on paper for the right kind of business. **What do you dislike about Insperity?** The sales experience. Our rep excused his own pricing by saying "even CPAs struggle to follow" the financial document, then labeled $32,094 of net-new annual expense as "Savings." That's misleading, at best. After we declined in writing on May 12 with our reasoning laid out, he bypassed the evaluators and went directly to the company owner five weeks later without copying me, despite being told I was leading the evaluation. How a company sells something tells you how they'll service it. **Recommendations to others considering Insperity:** Demand the PEO and co-employer structure terms in plain language up front. Demand the financial breakdown in writing before any meeting. If you name a decision-maker, expect their rep to find a way around her if the answer is no. **What problems is Insperity solving and how is that benefiting you?** We evaluated Insperity's HR360 PEO offering and did not move forward. The PEO model can solve real problems for businesses with weak workers' comp claims histories or that need full HR outsourcing. It did not solve a problem for us. **Official Response from Julia Marsteller:** > Hi Paige, Thank you for your feedback. We are sorry to hear about your frustrations and disappointments. Your feedback has been shared with the appropriate teams. Should you have additional input or would like to talk further, please email us at contact@insperity.com. ### 3. Comprehensive HR Solution with Strong 401K Management **Rating:** 5.0/5.0 stars **Reviewed by:** Iyanah G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Insperity?** I use Insperity to clock in, clock out, review documents, view benefits, and check 401K details. I have been a customer for 3 years and at both my previous job and current one. I really enjoy being able to access my 401K and seeing how much investment I've made for myself from my hard work. I was able to complete educational trainings needed for the workplace, like sexual harassment and cybersecurity, which help ensure safety is maintained. I find the accessibility of my 401K a major benefit. **What do you dislike about Insperity?** It would be great if Insperity provided services like IVF coverage. **What problems is Insperity solving and how is that benefiting you?** I use Insperity for clocking in and out, reviewing documents, and viewing benefits like 401K details. It provides necessary workplace training, ensuring safety and support. I appreciate accessing my 401K to see investments. **Official Response from Julia Marsteller:** > Hi Iyanah. Thank you for sharing your positive experience working with us! It's our pleasure to serve our valued clients like you! ### 4. Streamlined Benefits Management, Excellent Savings **Rating:** 5.0/5.0 stars **Reviewed by:** Sylvester S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Insperity?** I find Insperity really helpful for benefits management. One of the things that stands out for me is how they provide documentation of benefits, which allowed us to cancel my wife's coverage and save quite a bit of money. Also, having all the benefits consolidated in one portal is really efficient. It makes it easy to visualize and plan expenditures from my benefits in one place, saving time and avoiding the hassle of switching between multiple webpages. Additionally, I've had pleasant and beneficial interactions with them. **What do you dislike about Insperity?** Nothing. All the interactions have been pleasant and beneficial **What problems is Insperity solving and how is that benefiting you?** Insperity provides documentation of benefits allowing my wife to cancel her coverage, saving us money. Their portal consolidates all benefits, helping me visualize and plan expenditures efficiently, saving time by avoiding multiple webpages. **Official Response from Julia Marsteller:** > We're happy to hear about your positive experience, Sylvester! Thank you for taking the time to share your feedback. ### 5. Systematic HSA Enrollment Failure and Complete Lack of Operational Accountability **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Semiconductors | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Insperity?** The basic payroll processing functions work as intended when there are no system errors. **What do you dislike about Insperity?** I am writing this to bring an operational and customer service failure to the attention of Insperity’s executive leadership. After joining my company, I immediately completed my HSA enrollment. Due to an internal Insperity system glitch, my enrollment data was never transmitted to Optum Financial. Despite proactively reaching out to flag that my deductions were missing, Insperity’s support team continuously avoided accountability. Instead of acknowledging their data transmission error, they copy-pasted IRS eligibility guidelines and blamed their banking partner, Optum. When I requested a routine operational guarantee—asking them to confirm that the technical issue was resolved before I manually adjusted my payroll to "catch up" on missed contributions—the support team completely ignored the question. They refused to confirm if my account was active or provide payroll deadlines, offering zero assurance that the system wouldn't fail a second time. **Recommendations to others considering Insperity:** I recommend prospective buyers closely examine how Insperity handles benefits exceptions and system errors before signing a contract. Clients pay a premium for a PEO to manage benefits seamlessly. When internal technology glitches occur, buyers should expect operational accountability, proactive data tracking, and clear communication—not rigid, scripted responses that leave the employee to figure out workarounds on their own. **What problems is Insperity solving and how is that benefiting you?** They handle our standard HR, benefits administration, and payroll processing, which help consolidate core HR tasks into a single platform. ### 6. High-Quality, Helpful Customer Service at Insperity **Rating:** 4.5/5.0 stars **Reviewed by:** Cesar M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I find the customer service to be very high at Insperity. Practically everyone I have spoke to is happy and willing to help. **What do you dislike about Insperity?** Occasionally, I am not able to get my answers solved immediately. So having to wait for the appropriate answer is sometimes hard when you are in a time crunch for the information. **Recommendations to others considering Insperity:** I would recommend that both other employers and employees give Insperity a shot. The customer service is good and the platform is stable. I think whoever chooses them will be very happy in the long run. **What problems is Insperity solving and how is that benefiting you?** I really enjoy the layout of the site and ease of access to information. The benefits, pay stub, 401k, etc are easily found using the website. **Official Response from Julia Marsteller:** > We're happy to hear about your positive experience, Cesar! Thank you for taking the time to share your feedback. ### 7. Having a dedicated team makes it easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Pete G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** Having a dedicated person to contact when I have questions or need assistance. **What do you dislike about Insperity?** The call center can be confusing and unless I ask clarifying questions, I may not get to the resolution I need. **Recommendations to others considering Insperity:** Encourage employees to learn how to use and navigate the portal. Resources are available to them if they take the time to ask questions. **What problems is Insperity solving and how is that benefiting you?** The reason for the call today was regarding a change in status that would allow for FSA enrollment mid-year. I was able to get the answers I needed and have the correct form shared with me to proceed. Aside from that, I work with my payroll specialist and HR frequently and with their assistance things always go smoothly. **Official Response from Julia Marsteller:** > Hi Pete. We're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your organization! ### 8. Simplifies Admin Tasks, Needs More Relevant Training **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Insperity?** I find Insperity's benefits surpass those of other PEOs. Insperity greatly simplifies payroll, timesheets, and PTO management. I appreciate the many tutorial videos Insperity provides for admin tasks. Their cookie-cutter performance review templates make the process easy. The software for timesheets and performance evaluations is much simpler to use compared to other PEO software. **What do you dislike about Insperity?** I think Insperity is too expensive even though their benefits are good. The trainings usually feel bloated or irrelevant to my work. I wish they were pre-recorded videos instead of live lectures because live sessions rarely fit into my schedule. There's too much focus on being DEI-centric and progressive ideologies, which feels incredibly preachy in trainings. Insperity could cut unnecessary positions and reduce payroll to let customers benefit from lower overhead costs. **What problems is Insperity solving and how is that benefiting you?** I find Insperity simplifies payroll, timesheets, and PTO, making admin tasks easier. Their performance review templates are very handy. Their software is simpler to use compared to other PEOs. **Official Response from Julia Marsteller:** > Hello, thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 9. Easy to Use with Quick Benefits Processing **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Adjunct Instructor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Insperity?** I like Insperity because it is easy to use and provides a lot of information at any time, including my payroll and benefits. The system makes it easy to do life-changing events so that I can continue my benefits. I appreciate the easy visuals and the quick performance of Insperity. I rate it a 10 out of 10 for recommendation. **What do you dislike about Insperity?** I think the only thing would be that the log on can be a little clumsy at times. **What problems is Insperity solving and how is that benefiting you?** I find Insperity makes handling midyear benefit changes easy, offering quick access to needed information like payroll and benefits anytime. It's easy to use, but logging in can be a bit clumsy. **Official Response from Julia Marsteller:** > Hi John, we're pleased to hear you've had a great experience working with Insperity! We are proud to serve you and your organization. ### 10. Convenient Benefits Management but Needs More Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Insperity?** I like that I can see my paychecks pretty easily through Insperity and see a snapshot of my 401k. The app provides at least an overview of my finances on my phone, which is better than what I had with TriNet. It's definitely convenient to see my FSA balance and be able to view the details of my paycheck all in one place. I also appreciate that the support is pretty quick and the people I talk to are knowledgeable and can answer my questions, even in the wrong departments. **What do you dislike about Insperity?** It's a little annoying that I have to go to another website to see more details. It is a little annoying to submit the FSA claims. Insperity doesn't seem to offer the ability to easily compare paystubs, which I found valuable. It would also be nice if I could actually submit my claims on the Insperity app itself versus needing to go to the provider every single time. **What problems is Insperity solving and how is that benefiting you?** I find it convenient to see my paycheck and manage my 401k and FSA in Insperity. It’s nice to have an overview in the app. Being able to see more details than with TriNet is a plus. **Official Response from Julia Marsteller:** > Hello, thank you for taking the time to share your rating! We're proud to serve our valued clients like you! ## Insperity Discussions - [Does insperity use iSolved?](https://www.g2.com/discussions/insperity-workforce-acceleration-does-insperity-use-isolved) - [Does insperity use iSolved?](https://www.g2.com/discussions/does-insperity-use-isolved) - [What is insperity Premier?](https://www.g2.com/discussions/what-is-insperity-premier) - [What is org chart now?](https://www.g2.com/discussions/what-is-org-chart-now) - [What is insperity workforce optimization?](https://www.g2.com/discussions/insperity-workforce-acceleration-what-is-insperity-workforce-optimization-57189443-e774-4f45-ade5-17e48c3a8a3d) - [View Insperity pricing details and edition comparison](https://www.g2.com/products/insperity/reviews/insperity-review-11972622?section=pricing&secure%5Bexpires_at%5D=2026-07-15+13%3A21%3A54+-0500&secure%5Bsession_id%5D=f34e362d-66e4-4f5f-b5eb-5738c4d25801&secure%5Btoken%5D=5b2ca4137c169a95e30efde4ebf16012ba0610d4ca12f128274742df2ee53cba&format=llm_user) ## Insperity Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Core Features - Payroll Services** - Payroll Runs - Payroll Department - Analytics - Direct Deposit **Advanced Features - Payroll Services** - Pay Taxes - Benefits - Other Training - Time Tracking - Integration **Support - Payroll Services** - Experts - Live Support **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Insperity Alternatives - [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews) - 4.0/5.0 (270 reviews) - [Sequoia Advisory](https://www.g2.com/products/sequoia-advisory/reviews) - 3.1/5.0 (24 reviews) - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews)