--- title: Insperity Reviews meta_title: 'Insperity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 136 reviews by the users' company size, role or industry to find out how Insperity works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 136 scale: '5' date_modified: '2026-07-12' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # Insperity Reviews **Vendor:** Insperity **Category:** [HR Consulting Providers](https://www.g2.com/categories/hr-consulting) **Average Rating:** 4.1/5.0 **Total Reviews:** 136 ## About Insperity Insperity is a human resources partner that goes beyond the expected, meeting you where your company is now – and readying it for the future. Our purpose is to help companies accelerate growth by focusing on human potential. We offer small to midsize businesses the HR insights, expertise and technology needed to increase the likelihood, degree and speed of success. From people strategies and workforce management to employee benefits and HR compliance support, we can help you boost employee engagement and build a more resilient business. Whether you’re looking for an HR tech platform or a full-service professional employer organization (PEO),\* we’ve got you covered. We have a wide range of HR solutions to help your business thrive. Insperity HRCore The Insperity HRCore™ solution combines HR support with a human capital management technology platform designed to streamline workforce, payroll and benefits administration. Insperity HR360 The Insperity® HR360 solution is a dynamic, full-service PEO offering that provides strategic HR guidance to support leadership, employees and efficient ways of working. Insperity HRScale The Insperity HRScale™ solution, developed with Workday, is a PEO offering for fast-growing businesses that combines expert service with powerful technology to tackle HR challenges. Additional services You can also include these add-ons to our solutions: • Contractor management platform • Talent acquisition services • Financial services • Retirement services • Insurance services You have options when it comes to HR providers, but few companies offer the same level of service as Insperity. We’re a true HR partner, working closely with your team to build a people strategy that strengthens your organization. It’s a direct reflection of our mission to help businesses succeed so communities prosper. Ready to transform your approach to HR? See what’s possible with Insperity: insperity.com. \*A PEO is a comprehensive HR partner that can help with your most time-consuming HR tasks and manage certain employer-related responsibilities through a co-employment relationship. ## Insperity Reviews ### 1. Friendly, Knowledgeable Reps and a Very User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Insperity?** friendly reps, efficient and knowledgeable. It's also very user friendly **What do you dislike about Insperity?** timesheet entry is painful - wish it was more in a table format so you can see all the days at the same time than having to scroll up and down **Recommendations to others considering Insperity:** it's user friendly, organized **What problems is Insperity solving and how is that benefiting you?** cancelling voluntary life insurance - they were quick and efficient **Official Response from Julia Marsteller:** > Thank you for taking the time to share why you chose Insperity and how you've had a positive experience working with us. We're proud to serve our valued clients like you! ### 2. Knowledgeable and Patient Support—Fantastic Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla B. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** She was very knowledgeable and patient with me. **What do you dislike about Insperity?** There is not anything I dislike. I don't have any recommendations. **Recommendations to others considering Insperity:** N/A **What problems is Insperity solving and how is that benefiting you?** Login **Official Response from Julia Marsteller:** > We're happy to hear about your positive experience, Kayla! Thank you for taking the time to share your feedback. ### 3. Outstanding Customer Service Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Insperity?** I like how easy it is to navigate the website. **What do you dislike about Insperity?** I can’t say there isn’t really anything that I don’t like. **Recommendations to others considering Insperity:** I would tell them to definitely use it. It is very user friendly. **What problems is Insperity solving and how is that benefiting you?** I had questions about open enrollment and which benefits to choose. ### 4. Quick Answers and Friendly Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I really liked how quickly they got back to me, and how friendly they were throughout. **What do you dislike about Insperity?** I honestly didn´t dislike anythings, my requests were succesfuly solved. **Recommendations to others considering Insperity:** - Quick answers. - Different options to make a consultation: email, phone. AI agent. - Used by a lot of companies **What problems is Insperity solving and how is that benefiting you?** Choosing my Health Insurance **Official Response from Julia Marsteller:** > Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you! ### 5. Clear, Precise Information When You Need It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Insperity?** They’ve been willing to help in any way they can, and I really appreciate their support. **What do you dislike about Insperity?** Sometimes it’s hard to get access to clear and precise information on the online website. **What problems is Insperity solving and how is that benefiting you?** I had a question about making a mid-year change to my benefits. ### 6. Easy to Use with Big Buttons and Helpful Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** Easy to use, big buttons, customer service assisatnce when I call. **What do you dislike about Insperity?** So So many words to review, sometimes I get lost in the sauce that I get overwhelmed. **Recommendations to others considering Insperity:** Look into your benefits, there are more than you'd think. **What problems is Insperity solving and how is that benefiting you?** Any confusion I had with my 401K and any questions I have otherwise. **Official Response from Julia Marsteller:** > Hello, thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 7. Clear, Organized, and Helpful Support from Insperity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Insperity?** Insperity was clear, organized and helpful. I also did not have to wait in line too long to talk to a representative. **What do you dislike about Insperity?** Sometimes the website can be hard to navigate (especially related to approving payroll). **What problems is Insperity solving and how is that benefiting you?** They helped me compare health insurance plans in a detailed manner. **Official Response from Julia Marsteller:** > Thank you for choosing Insperity! We appreciate you taking the time to share your rating. ### 8. Quick, Responsive Support with No Wait **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Insperity?** Quick and responsive to questions and no wait **What do you dislike about Insperity?** The chat sometimes leaves up old chat and just says agent left chat and not start a new one **Recommendations to others considering Insperity:** Reach out if anything unclear **What problems is Insperity solving and how is that benefiting you?** Questions on benefits ### 9. Intuitive, Easy-to-Navigate Website UI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Insperity?** I like the display UI on the website. It was easy to navigate **What do you dislike about Insperity?** So far I haven’t got any issues just yet. **Recommendations to others considering Insperity:** Yes, I would definitely recommend Insperity with others **What problems is Insperity solving and how is that benefiting you?** They are helpful in answering my benefit questions **Official Response from Julia Marsteller:** > Hello, we're pleased to hear you've had a great experience working with Insperity. We are proud to serve you and your organization! ### 10. Easy to Contact, Easy to Talk To **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Insperity?** Easy to contact, easy to talk to, nice people **What do you dislike about Insperity?** Nothing really. I had a nice lady on the phone who helped me fast. **Recommendations to others considering Insperity:** Nothing **What problems is Insperity solving and how is that benefiting you?** Helped me figure out my lapse in coverage situation **Official Response from Julia Marsteller:** > Thank you for sharing your positive experience working with us! It's our pleasure to serve our valued clients like you. ### 11. A One-Stop HR Hub with Everything You Need **Rating:** 5.0/5.0 stars **Reviewed by:** Young Woon H. | Organizing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Insperity?** It is one stop place that has everything you need related to HR **What do you dislike about Insperity?** The user interface can be complicated sometimes. **What problems is Insperity solving and how is that benefiting you?** A comprehensive hr need for a small org ### 12. Easy Platform — Solid Experience with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Insperity?** Easy platform to navigate as an end user. **What do you dislike about Insperity?** Trying to get to the retirement services area **Recommendations to others considering Insperity:** Clarify how to navigate or login directly to the retirement services website **What problems is Insperity solving and how is that benefiting you?** Rollover 401K **Official Response from Julia Marsteller:** > Thank you for taking the time to review us! If you need help getting in touch with anyone from our team, please feel free to contact us at contact@insperity.com. ### 13. Helpful Customer Service Staff, Overall Solid Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Insperity?** Helpful customer service staff and pleasant demeanor **What do you dislike about Insperity?** Had to wait a bit before speaking with someone **Recommendations to others considering Insperity:** Choose what best suits your needs **What problems is Insperity solving and how is that benefiting you?** Help with my benefits ### 14. A Trusted Tool Our Company Relies On **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Insperity?** The support service is very helpful. Michael O was helping me with my check missing and he was so kind and supportive **What do you dislike about Insperity?** Insperity is very professional, nothing! **What problems is Insperity solving and how is that benefiting you?** Missing 401k check **Official Response from Julia Marsteller:** > Hello, we're pleased to hear you've had a great experience working with Insperity. We are proud to serve you and your people! ### 15. User-Friendly and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** It's user friendly and easy to use when I need to find buttons. **What do you dislike about Insperity?** I can't think of anything I dislike about it. **What problems is Insperity solving and how is that benefiting you?** It is administrating my 401k and I get to choose allocations/contributions. **Official Response from Julia Marsteller:** > We're happy to hear about your positive experience! Thank you for taking the time to share your feedback. ### 16. Insperity’s Professional Development and Education Reimbursement Shine **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I like the benefits that Insperity provides such as many professional development courses and education reimbursement. **What do you dislike about Insperity?** There isn't anything that I dislike about it. **What problems is Insperity solving and how is that benefiting you?** I had questions about my health insurance. **Official Response from Julia Marsteller:** > Hello, we're pleased to hear you've had a great experience working with Insperity. We are proud to serve you and your people! ### 17. Quickly Find Answers with Powerful Search **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Insperity?** I like the ability to search for most answers **What do you dislike about Insperity?** The wait time when calling in was longer than anticipated **Recommendations to others considering Insperity:** Patiance **What problems is Insperity solving and how is that benefiting you?** Recently switched to Workday and learning the new system **Official Response from Julia Marsteller:** > Thank you for choosing Insperity! We appreciate you taking the time to share your rating. ### 18. New to Insperity, But Long Wait Times to Reach a Rep **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Insperity?** I am new to Insperity. So I dont really have a view yet. **What do you dislike about Insperity?** I disliked the very long wait time to speak to a rep. **Recommendations to others considering Insperity:** None **What problems is Insperity solving and how is that benefiting you?** Company benefits **Official Response from Julia Marsteller:** > Thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 19. Margret’s Support Made the Experience Outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Insperity?** Margret the support person who helped me **What do you dislike about Insperity?** I like everything about Insperity this box in the survey **Recommendations to others considering Insperity:** Its great do it **What problems is Insperity solving and how is that benefiting you?** Navigating health benefits **Official Response from Julia Marsteller:** > Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you! ### 20. User-Friendly Platform with Responsive, Dedicated Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Danielle W. | Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Insperity?** User friendly platform and technology, responsive customer service team with dedicated account rep. **What do you dislike about Insperity?** Lack of employer access and integration with 3rd party vendors. **Recommendations to others considering Insperity:** Compare prices with other PEOs, ensure that your 401k provider integrates with Insperity or elect to use Insperity vendors for ease of integration. **What problems is Insperity solving and how is that benefiting you?** Payroll processing, benefits administration and access to competitive benefit rates, multi-state compliance. ### 21. Positive and helpful interaction with customer service rep **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** Easy to enter time into timesheets and request time off **What do you dislike about Insperity?** Not the easiest to navigate portal for benefits **What problems is Insperity solving and how is that benefiting you?** Question about short term disability leave **Official Response from Julia Marsteller:** > Hello, thank you for taking the time to share your rating! We're proud to serve our valued clients like you! ### 22. Strong 401k Returns, Overall Solid Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Insperity?** I am very happy seeing my 401k return with Insperity **What do you dislike about Insperity?** The website is not very user friendly and clunky **What problems is Insperity solving and how is that benefiting you?** payroll **Official Response from Julia Marsteller:** > Hello, thank you for sharing your experience working with us! It's our pleasure to serve our valued clients like you. ### 23. Great for Small HR Teams, But Pricey **Rating:** 3.5/5.0 stars **Reviewed by:** Young Woon H. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Insperity?** A small HR Team wants to maximize its capacity without hiring many folks **What do you dislike about Insperity?** It is not cheap and the insurance cost is going up and up and up. **Recommendations to others considering Insperity:** Go shop around. **What problems is Insperity solving and how is that benefiting you?** A total package for all your HR resource matters. One stop for almost all things. ### 24. OrgPlus for Company Organizational Charting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Insperity?** This software is easy to use and learn. There option to publish to PDF with chart links. **What do you dislike about Insperity?** I don't like the way the zoom-in feature is controlled by scrolling. **Recommendations to others considering Insperity:** This is a great product. In addition to the chart, you can view a director list and a sub-chart list, making navigation easy. **What problems is Insperity solving and how is that benefiting you?** This allow us to see each level in the company at a glance. There is room for more than just the name, title and department so it can be customized to some extent. The oprhan feature is great because you can verify you don't have anyone left out on thier own. ### 25. HR all in one place! **Rating:** 3.5/5.0 stars **Reviewed by:** Patrick S. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Insperity?** I like how the mobile and online website were easy to navigate and find health insurance cards, etc. I also like how they were able to get my small company better benefits that larger companies usually offer. **What do you dislike about Insperity?** I dislike that everything we do including payroll seems to funnel through Insperity. **Recommendations to others considering Insperity:** If you have a small business and need a HR function and help with payroll and getting your company better benefits. Consider insperity **What problems is Insperity solving and how is that benefiting you?** It helped my small company (~17 people) manage and administer HR benefits and training/ performance reviews. ### 26. Amazing experience **Rating:** 5.0/5.0 stars **Reviewed by:** Hossam E. | Human Resources Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Insperity?** Comprehensive solution that allows user to manage employees data fully **What do you dislike about Insperity?** Their website is a terrible, confusing morass of poorly designed pages **Recommendations to others considering Insperity:** prepare a list of questions for your demo call with Insperity to ensure you gain a clear understanding of their services and pricing structure **What problems is Insperity solving and how is that benefiting you?** Helping me in my businesses ### 27. Best products **Rating:** 4.0/5.0 stars **Reviewed by:** Navya K. | Human Resources Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Insperity?** Helpful for gamers and helpful for marketing **What do you dislike about Insperity?** Nothing that I disliked about the product **Recommendations to others considering Insperity:** Go ahead with this product **What problems is Insperity solving and how is that benefiting you?** Helped in marketing our business digital products and getting great talent ### 28. Very comprehensive HR Service Provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Insperity?** Very fats and there when you need it most. **What do you dislike about Insperity?** A little bit of training is needed to understand interface but easy to use once learned. **Recommendations to others considering Insperity:** A very robust solution. **What problems is Insperity solving and how is that benefiting you?** Providing benefits from day 1 even near end of calender year. Within minutes I was able to have my full coverage I'd cards provided to me. ### 29. Streamlined HR Solutions with Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Insperity?** I appreciate the user-friendly platform and responsive customer support, which help resolve issues quickly. The training resources for employees are also excellent. **What do you dislike about Insperity?** The pricing structure lacks transparency **Recommendations to others considering Insperity:** Yes **What problems is Insperity solving and how is that benefiting you?** Insperity effectively handles payroll processing and compliance issues, freeing up our HR team to focus on strategic tasks. ### 30. Helped for our HR solutions to a seamless process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Insperity?** Advanced technology that is upgrading the hole HR system in to a automation process **What do you dislike about Insperity?** sometimes payroll and signing up for benefits are slow on the website **Recommendations to others considering Insperity:** Best in the market for HR solutions **What problems is Insperity solving and how is that benefiting you?** All HR benefits are supper and time-saving ### 31. Customer Centric **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **Describe the project or task Insperity helped with:** Payroll, Benefits Administration, Training, Corporate Compliance, Month End P&L Reconciliation **What do you like best about Insperity?** The fact that I was able to immediately connect with my Insperity Representative when I had questions or needed to resolve an issue. They have dedicated support personnel that provides their direct contact numbers so you can pick up the phone and call rather than run all requests via email. This is not the case with other PEO's as many have a more self service business model. **What do you dislike about Insperity?** The costs for their services are comingled into various service line items and therefore difficult to ascertain the true cost of service. They are not inexpensive - but you do pay for a higher level of customer service as compared with other PEO providers. **Recommendations to others considering Insperity:** When comparing PEO Providers - focus on how they operated day-to-day and how you are expected to communicate with your various points of contact. With Insperity, you have a dedicated team that you can call and with whom are familiar with your business. Others rely on connecting with a Call center or advising you on what you need to do to operate within their Portal and internal systems. Insperity takes a more collaborative approach and assumes more direct responsibility. **What problems is Insperity solving and how is that benefiting you?** State Compliance. For companies that have employees in multiple states, working through the PEO relationship enables you to focus on Core Business and leave all the Payroll , Tax, Workers Comp and Unemployment Insurance filing up to the PEO to provide. In addition, Insperity's Workforce Optimization offers tools for HR Management, Training, and expert resources to help guide companies that don't yet have the scale to hire internal experts. ### 32. More promises fall flat and our sales rep ghosts us **Rating:** 1.5/5.0 stars **Reviewed by:** Jenn G. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2023 **What do you like best about Insperity?** Navigation in website is user friendly and mobile app is well developed **What do you dislike about Insperity?** We were sold on the outstanding service that Insperity provides and yet we have consistently had service request delays. HR processes which affect our payroll process have taken months to correct and our service and sales representatives are non-responsive. **What problems is Insperity solving and how is that benefiting you?** PEO option to allow our employees better access to benefit plans for lower costs. ### 33. Great Tool for Management **Rating:** 5.0/5.0 stars **Reviewed by:** Maria N. | Customer success specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Insperity?** I like how easy it is to see all the information you need at quick glance, like time clock, benefits, and trainings (which are very useful, especially if your business is new). **What do you dislike about Insperity?** It has a bit of a learning curve, but once you use it a couple of times, it'll become easy to navigate and to maximize it's potential uses for what you need. All in all, not really a complaint. **What problems is Insperity solving and how is that benefiting you?** My HR team uses this for a lot of different tracking purposes, payroll, and to have a good overview of everything employee related in one organized place. I personally use it as a supervisor, which helps me answer questions about benefits they currently have, offer training, and approve time off. ### 34. Lied to. Delayed. Ignored. **Rating:** 0.0/5.0 stars **Reviewed by:** Robert H M. | Vice President Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Insperity?** It fulfills the definition of a payroll and HR solution. The cost of benefits isn't bad either. **What do you dislike about Insperity?** We were clear from the start that we wanted and desperately needed to: post jobs, receive applications, and screen those applicants through to onboarding. It took 6 weeks to get a clear answer that those things ARE NOT included and would be thousands of dollars extra to set up and then monthly subscriptions. We lost over a month waiting for an official response as our request was bounced from one "dedicated" support person to the next. All in, we have something like 15 support people for our account and each performs like 6% of our needs and none knows what the others are doing or have done. After passing on the $3k+ setup fee to track applicants we moved on to finding our applicants. However, screening them requires the use of 3 separate portals for some reason, and zero labels or cheatsheet provided to explain what is happening with them. You get a "report" that is titled a long number and doesn't actually tell you anything. An applicant typically clears in 3-5 business days despite selecting the most basic check possible. It's needlessly byzantine, has possibly the worst UX I've encountered in 25 years, and isn't cheap. **Recommendations to others considering Insperity:** If you have a working solution for advertising jobs and screening applicants then this isn't the worst choice you can make. Just know that it's going to be needlessly more complicated than it needs to be based on their Henry Ford approach to processes. Everyone knows their part of the assembly line but nothing about any of the others so you'll routinely get the "your princess is in another castle" response to questions. **What problems is Insperity solving and how is that benefiting you?** Payroll solutions, HR solutions. That's about it. The benefits are we aren't doing it by hand. ### 35. I love Insperity! **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany L. | Staff Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2023 **What do you like best about Insperity?** Insperity really handles every aspect of HR for my company. They are always available if we have questions, and basically it takes away the need for a whole department. **What do you dislike about Insperity?** There are times that the chat is down, but it's normally a time when it wouldn't be used anyway, so it hasn't become an issue. There also needs to be more options for customization for the user homepage. **What problems is Insperity solving and how is that benefiting you?** It makes payroll super easy and automated. Any important information can be found by employeees by checking the portal first. Reviews are stored easily on the portal as well. ### 36. Overall good experience - although not a great PEO to transfer from benefits-wise **Rating:** 4.5/5.0 stars **Reviewed by:** Allie S. | Compensation and Benefits Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2022 **What do you like best about Insperity?** Insperity was always great at keeping us in the know on all things compliance. We had no administrative issues with Insperity. Overall a good working experience! **What do you dislike about Insperity?** Exiting them as a PEO was very difficult. Had to follow up multiple times for different information. They would not allow us to view our employees' FSA/HSA balances when we needed them. **Recommendations to others considering Insperity:** I would recommend Insperity to a company that is overall looking for efficiency and ease of use. If you have a large number of employees, I would recommend exiting Insperity as a PEO before you get too large or the transition will be a nightmare. **What problems is Insperity solving and how is that benefiting you?** The main problems we solved while with Insperity were staying in compliance and making things more efficient so we could focus on strategy since we are a start-up. ### 37. Insperity, has one of the most professional and helpful team member I have ever met. **Rating:** 4.5/5.0 stars **Reviewed by:** Louise A. | V P Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2021 **Describe the project or task Insperity helped with:** Insperity supports us in all of our Payroll, benefits, 401k, and Human Resources even our employee training and development. **What do you like best about Insperity?** Their quick response to our need and a website that is user friendly and keeps track of everything for us from vacation/sick time to compensation and training. **What do you dislike about Insperity?** Once you sign up for the basics you have to keep digging to see all the great services they offer. **Recommendations to others considering Insperity:** Check it out, Let then know what bugs you about the HR tasks. But most importantly listen to their use cases to hear what other similar companies have done/gained **What problems is Insperity solving and how is that benefiting you?** Problem solved is that Sr. Management gets to run the business. Benefits are that everyone knows they are treated equally and we all have great benefits that are understood. **Official Response from Social Insperity:** > Hi Louise, We sincerely appreciate you taking the time to share your positive experience working with our team. It's great to hear that our services and support have helped you and your leadership team invest more focus into running your company and gain relief from the burden of HR administrative tasks. Thank you for your feedback and for choosing Insperity! ### 38. Easy to use and manage, particularly through the mobile app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Insperity?** It's very easy to navigate this time tool, both for requested time off and hours logging (if required by an employer). This Insperity platform also includes links to things like a 401k/IRA portfolio if an employee participates in it as well as FSA/HSA accounts and other message board and document uploading platforms (such a proof of COVID vaccination). **What do you dislike about Insperity?** I know it's for security purposes, but two-factor authentication and/or security questions are required for every single time you use the platform or login, which can be time consuming if you just need to punch a time card or ask for PTO, etc. **Recommendations to others considering Insperity:** It's a very complete platform! **What problems is Insperity solving and how is that benefiting you?** It is easy to track employee time as well as to get all needed documents like a W2, or paycheck stub through this platform. Everything is in one place and easily accessible, including through the mobile app on your phone, both iOS and Android. ### 39. works well for it's purpose **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2022 **What do you like best about Insperity?** one platform covers multiple services, easy to use **What do you dislike about Insperity?** not a fan of how the retirement portion is set up. the interface could be more user friendly and provide more options as far as ROI for different portions of your investments and more time frame options **Recommendations to others considering Insperity:** go for it! definitely worth a try **What problems is Insperity solving and how is that benefiting you?** it make things simple by having all data in one place. requesting time off, checking pay, benefits, taxes, etc on one platform is nice ### 40. Please don't do this to your employees **Rating:** 0.0/5.0 stars **Reviewed by:** Wes P. | Principal Software Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Insperity?** Their name is easy to spell. That is literally the ONLY thing they have going for them. **What do you dislike about Insperity?** Everything. Their website is a terrible, confusing morass of poorly designed pages, with no sensible flow centered around accomplishing a task. Attempting to call them results in being put on hold forever. If you do wait through the hour+ wait queue, the people who finally pick up are useless. **What problems is Insperity solving and how is that benefiting you?** My employer must have reduced costs significantly to inflict this level of pain on their employees, but I can't speak to that. ### 41. TimeStar is actually a timesaver..!! **Rating:** 2.5/5.0 stars **Reviewed by:** Saurabh B. | Proprietor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2022 **What do you like best about Insperity?** Easy navigation throughout the platform. **What do you dislike about Insperity?** it fails to record touches properly. It lacks the first line of approval system. **What problems is Insperity solving and how is that benefiting you?** Easy to calculate the staff's salary, including the leave and extra time they did. ### 42. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick G. | E-commerce administrator, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Insperity?** I love that we can access all the employee needs like a time clock, benefits, and training. **What do you dislike about Insperity?** The login procedure is a little annoying. Mainly if you are doing on-the-road work, I want greater integration with voice commands. **What problems is Insperity solving and how is that benefiting you?** I have a central hub for my employee information without having to log in to multiple sites. **Official Response from Social Insperity:** > Thank you for choosing Insperity! We appreciate you sharing your feedback about what's worked well for your business and the opportunities you've pointed out for our consideration regarding login procedures. We are proud to serve you and your company. ### 43. Good for precise Project Management **Rating:** 4.0/5.0 stars **Reviewed by:** Amal M. | Training Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Insperity?** Helps in managing time stamp in every projects. Very useful when it comes to a systematic project management. **What do you dislike about Insperity?** Not much. I will be expecting more in-app options in next updates. **What problems is Insperity solving and how is that benefiting you?** Time management is the key to success in every project. So that is solved by this software. ### 44. Easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2021 **What do you like best about Insperity?** I like that the home page has everything you need to find. It shows timesheets, clock in and out, information about 401K, and benefits. It's very user-friendly, is easy to learn how to navigate, and is a great way to keep all your information in one place and easy to find. **What do you dislike about Insperity?** I have not had a negative experience using this application. It is easy to use, and I don't have any issues with navigating. **What problems is Insperity solving and how is that benefiting you?** The benefits are that it keeps all of your information in one place and is easy to find, and navigate. **Official Response from Social Insperity:** > Hi there, Thank you for taking the time to review our software! We appreciate your feedback regarding navigability and ease of use. It is our pleasure to serve you as our valued client. Thank you for choosing Insperity! ### 45. Worth Every Penny! **Rating:** 5.0/5.0 stars **Reviewed by:** Jason D. | Information Technology Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **Describe the project or task Insperity helped with:** They supply us with an outsourced HR solution. We are a small company, so we don't really need an in-house HR person, so they cover this very well. **What do you like best about Insperity?** I like how we have 24/7 support, and we are supplied with trained professionals for no matter what we need. **What do you dislike about Insperity?** It is a little pricey, and the insurance is not the best. **What problems is Insperity solving and how is that benefiting you?** We are able to fill the need of having an HR person, which saves us quite a bit of money. Also, since it is more of an HR team, we are able to contact them whenever we need and if someone doesn't know how to help, they will find someone who can help **Official Response from Social Insperity:** > Hi Jason, Thank you for taking the time to review us! It's wonderful to hear how our services and support are able to help relieve the burden of HR administrative responsibilities for your small business. We appreciate your feedback regarding pricing and our insurance offerings. We will share your comments with our internal teams for consideration. ### 46. Easy access and usage for team members **Rating:** 5.0/5.0 stars **Reviewed by:** Anna C. | Order Opener, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **Describe the project or task Insperity helped with:** Payroll, benefits, PTO, training, policies, etc. **What do you like best about Insperity?** It makes keeping up with PTO incredibly easy and useful to track pay stubs **What do you dislike about Insperity?** I wish it were a little more updated with sub views of items. **Recommendations to others considering Insperity:** It is a great option for transparency **What problems is Insperity solving and how is that benefiting you?** Transparency within PTO, benefits and pay stubs ### 47. The all time timesaver Timestar) **Rating:** 4.5/5.0 stars **Reviewed by:** marcus b. | doctor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2021 **What do you like best about Insperity?** The software allows our company to save a lot of time since it is able to show the specific timeframe for a project. It is very easy in deployment since our company did not find any problem while deploying. Very easy in integrating with other softwares. **What do you dislike about Insperity?** There is absolutely nothing to dislike about the software since it is working well. **Recommendations to others considering Insperity:** Timestar is the best solution for time saving within a company i therefore urge all users who need a management software to use it. **What problems is Insperity solving and how is that benefiting you?** Time management which has in the results come with time saving which we were looking to minimize in or company. ### 48. Good Features, but Challenging for All Levels **Rating:** 3.5/5.0 stars **Reviewed by:** Mary D. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2021 **What do you like best about Insperity?** As an administrator it's great for pulling timesheet reports, following accruals of paid time off, etc. **What do you dislike about Insperity?** A lot of our staff struggle to navigate the update. It's not always user-friendly to people who are challenged with technology. **What problems is Insperity solving and how is that benefiting you?** Timestar is great in HR when I need to review PTO usage, check FMLA eligibility, and help manage attendance issues. The reports make it easy for me to find what I need quickly. ### 49. Love some features, difficulty with others **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **Describe the project or task Insperity helped with:** We use Insperity as PEO for everything HR, Payroll, employee benefits, ELP, gov reporting, etc. They're experts. They have departments for each category of work. **What do you like best about Insperity?** Their expertise and our dedicated HR and Payroll Specialists. **What do you dislike about Insperity?** Onboarding with them could have been more centralized. Their TimeStar is not user-friendly. **What problems is Insperity solving and how is that benefiting you?** HR, Payroll, Gov reporting. Experts at what they do. ### 50. OrgPlus Product for your Organizational Chart **Rating:** 4.0/5.0 stars **Reviewed by:** Sunita J. | TOSCA Automation Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2021 **What do you like best about Insperity?** Ease of use of the product. Produt=ct Support is the best. **What do you dislike about Insperity?** No any cons noticed till used to dislike the product. **What problems is Insperity solving and how is that benefiting you?** We are creating an Organizational Chart for all the employees using OrgPlus. Te benefit we realized was that the Product is available in multiple languages. ## Insperity Discussions - [Does insperity use iSolved?](https://www.g2.com/discussions/insperity-workforce-acceleration-does-insperity-use-isolved) - [Does insperity use iSolved?](https://www.g2.com/discussions/does-insperity-use-isolved) - [What is insperity Premier?](https://www.g2.com/discussions/what-is-insperity-premier) - [What is org chart now?](https://www.g2.com/discussions/what-is-org-chart-now) - [What is insperity workforce optimization?](https://www.g2.com/discussions/insperity-workforce-acceleration-what-is-insperity-workforce-optimization-57189443-e774-4f45-ade5-17e48c3a8a3d) - [View Insperity pricing details and edition comparison](https://www.g2.com/products/insperity/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-12+17%3A20%3A43+-0500&secure%5Bsession_id%5D=c3883684-212b-479d-983b-cbe3aab93784&secure%5Btoken%5D=10450d6532a5efe522ed7c9111c26caf76c872cbfc1687c2b3f09da1cb025b77&format=llm_user) ## Insperity Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Core Features - Payroll Services** - Payroll Runs - Payroll Department - Analytics - Direct Deposit **Advanced Features - Payroll Services** - Pay Taxes - Benefits - Other Training - Time Tracking - Integration **Support - Payroll Services** - Experts - Live Support **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Insperity Alternatives - [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews) - 4.0/5.0 (270 reviews) - [Sequoia Advisory](https://www.g2.com/products/sequoia-advisory/reviews) - 3.1/5.0 (24 reviews) - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews)