Inspeech Discussions

Inspeech is a Speech Analytics solution that is able to transcribe and analyze all the contact center’s conversations on all voice and text channels using cutting-edge GenAI technology. Inspeech provides business intel as it assesses the quality of the service provided, viewing KPIs and detecting operational issues, which contributes to lowering costs and improving the customer experience. It additionally optimizes agent performance as it provides actionable insights aimed at raising service and efficiency standards.  When users leave Inspeech reviews, G2 also collects common questions about the day-to-day use of Inspeech. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.