---
title: Insights Reviews
meta_title: 'Insights Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 142 reviews by the users' company size, role or industry
  to find out how Insights works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 142
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Talent Management
  url: https://www.g2.com/categories/talent-management
---

# Insights Reviews
**Vendor:** Insights  
**Category:** [Performance Management Software](https://www.g2.com/categories/performance-management)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 142
## About Insights
Insights is an all-in-one platform that will make your company a better place to work. Insights offers a holistic view of your overall performance. Our tool promotes team collaboration through virtual ongoing conversations and helps employees manage their responsibilities, goals, core values and 360 feedback. Recognized and trusted by our customers as simple to use and cost effective. Engage &amp; Collaborate Virtually using Insights Performance Tool. Insights enables continuous feedback, goal management and 360 feedback. Connect employees to your company&#39;s core values (behaviors) and strategic initiatives. Engage all of your employees during a time when business needs are ever changing. Insights provides: - Guided feedback between employees and managers - Connects remote and contingent workers - Provides transparency throughout the organization and enables nimble response to changing priorities Key Features include: - Monthly 1:1’s - Goal Setting - My 360 Feedback - Strategy + Transparency To learn more or schedule a demo, please visit www.2020Insights.net or call 415-862-8627.



## Insights Pros & Cons
**What users like:**

- Users value the **robust knowledge base** that facilitates quick and effective problem resolution by support technicians. (1 reviews)
- Users appreciate the **solid knowledge base** that simplifies problem resolution when contacting customer support. (1 reviews)

## Insights Reviews
  ### 1. Former employee of the Insight help desk

**Rating:** 5.0/5.0 stars

**Reviewed by:** ANMOL V. | HR Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Insights?**

I appreciate that they have a solid knowledge basis for each and every client they serve. This makes it simple to resolve any problems that the help desk technician could encounter while assisting the end user.

**What do you dislike about Insights?**

Well done on the entry-level workers. will let someone go rather than keep them on

**What problems is Insights solving and how is that benefiting you?**

NA

  ### 2. Still reference

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael P. | Recruiter, Enterprise (> 1000 emp.)

**Reviewed Date:** August 19, 2021

**What do you like best about Insights?**

I have used insights at a previous company, and still reference my insights in my current role. It truly shapes how best people work, and communicate. This helps interactions on the day to day basis.

**What do you dislike about Insights?**

The only downside, is that these things can change, so I wish that there was a simpler test/way to take the test as you continue to develop.

**What problems is Insights solving and how is that benefiting you?**

The problem insights solves, is communication types in the professional setting.

  ### 3. Performance review made easy to follow up

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2019

**What do you like best about Insights?**

1;1s are easy to follow. Also, preparing for your 1:1s, as they make you go through your goals and tasks before yo have your 1:1 with you manager.  I like that they don't use scores and that you can assign accountability to your tasks by finding ways to define when you are behind, ahead or on track.
It's integarted with google calendars so as soon as you schedule a 1:1 you will see it in your calendar

**What do you dislike about Insights?**

I would like to receive email notifications when it's time for the quarterly 1:1 or when I have to review my goals,etc

**Recommendations to others considering Insights:**

work on email notifications.
Also, you could change the colors of your ahead, behind and on track icons. Since you changed the name and logo of your brand, it now looks weird to keep the Opa colors

**What problems is Insights solving and how is that benefiting you?**

having a reliable and easy way to track your tasks and goals for performance review

  ### 4. OpaConnect platform for teams objectives coordination and supervision

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pier T. | Software developer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Insights?**

It's UI, is simple, pretty, very intuitive to use, it has simple functionality that allows setting specific goals and objectives for each person and a simple way to track the amount of work or effort in a timely manner. Integration with google calendar to schedule meetings has been a pretty good feature to have.

**What do you dislike about Insights?**

It would be useful if we could connect the application with some 3rd parties like Sonarqube or Jira tools. As we a software company and we evaluate using code coverage,  story points, amount of defects raised against resolved that we have within those 3rd party apps. It would be good if i can take a look at other person profile, goals and responsabilities, maybe this should be somehow parameterized through profile similarities, but for example i would like to be able to see the profile of my other team partners. The only page i would like to improve is the one where you set goals, as it can get a bit messy, maybe is just the UI of that page that could be revised a bit.

**Recommendations to others considering Insights:**

At first you have to get acquainted with the way it present and builds the information of goals. But then it gets pretty easy to use and follow up.

**What problems is Insights solving and how is that benefiting you?**

We use it to set up periodical and annual objectives within the team to help us out in our annual appraisal process. Other than that i helps the my team to be able to have a centralized platform to do follow up of objectives with a timeframe that we can track.

  ### 5. Potential to improve

**Rating:** 1.5/5.0 stars

**Reviewed by:** Ateeb A. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Insights?**

I like how easily we can manage our goals and responsibilities, and share them within our company. Which can motivate others to do the same or think different ways to improve themselves.

Meeting schedules and task distribution is easy and nice to use.

Goals can be described as team or individual or can be private for self improvement

**What do you dislike about Insights?**

Things that I don't like about this product is not able to delete created goals, neither oneself nor their manager can delete goals, if they are created by mistake, or have no reason for them in future.

We can evaluate goals, but there are only three options, it is good to be simple but since this rating affect how good an individual is performing, it is not quite explanatory in the sense that it doesn't tell other people  how well a goal was achieved. It should have more options for evaluation or rating a goal.

Schedule management could be better as one can see their previous goal when evaluating quarterly basis, there should be option to see all goals and only current period goals, which could be set by range.

**Recommendations to others considering Insights:**

easy to manage and track goals of self and team, you can have teams managing their goals so they can easily share what each team is doing

**What problems is Insights solving and how is that benefiting you?**

We can track goals, we can see what us and others are responsible for and how well we are accomplishing them.

Its a good tool if you simply want to track goals with clear objectives and tasks defined, but in real life we are presented with opportunities that may need time to explore.

  ### 6. Not much of a experience

**Rating:** 2.5/5.0 stars

**Reviewed by:** Camila M. | UX Designer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2019

**What do you like best about Insights?**

i think it has a very clean ui, cool color palette, the purpose it's great also. 

**What do you dislike about Insights?**

it lacks of some very important settings, options and functionalities, y believe it could be more open to customize it depending of the need, the design it's cool but doesn't have enough information about how to do things

**Recommendations to others considering Insights:**

i think that maybe the issue is that the company that i work for it's currently implementing this system, but yo have to take in considerations some points that could improve despite that. First some Wow Moments could be great, more customization capabilities, more contextual help and text so we don't have to guess what do we have to do in each section, i really hope this implementation works and will become a great tool for all of us

**What problems is Insights solving and how is that benefiting you?**

i think my company doesn't know yet, it's not bad, is just that they are defining how to use it but supposedly we have to do all the reviews about our performance and report our achievements so that's all 

  ### 7. A very useful resource to help your organization grow and prosper.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Saad I. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 11, 2019

**What do you like best about Insights?**

Its design and how it highlights key points necessary to gauging performance and key performance indicators. Its unique ability to be of use to nearly every kind of organization.
The User Interface of this product is also very appealing and has ease of use.
It has a certain flexibility to it but also gives users in managerial positions to validate everything which really makes it good.

**What do you dislike about Insights?**

There's a slight learning curve to how it works, but once you get used to it you'll really see its many benefits. Its flexible and non-intrusive  nature might make resources not take it that seriously and might limit its usage to its true potential. 


**Recommendations to others considering Insights:**

It might appear different and you might have to get used to it but it's worth it. There are many things your organization my use as performance indicators and with time through the fiscal year it is hard to keep your progress on goals and responsibilities. With OppaConnect you can easily leave it to this magical application to handle it for you and make this process completely hassle-free by the time you'll be needing this information the most.
If possible, spend sometime with the application before you put to use, it is after all a tool and you'll only be able to reap full benefits if you know what you want out of it.,

**What problems is Insights solving and how is that benefiting you?**

To manage HR processes & individual as well as collective growth and performance. Processes have become streamlined and standardized with OppaConnect.

  ### 8. It Support Associate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohammed M. | IT Support, Enterprise (> 1000 emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about Insights?**

The user interface is very good and looks good and every option and feature is clearly defined which makes it very clear for us t understand the various options available in the opa connect portal. The colors used to create the web page are also very nice and more appealing than other competeriors. I also like the way it is organization to fill in data and review data for both the employees and the leadership team. The leadership team can quickly go through the goals set by the employee and help in direct in the right path which will be both benificial for both employee and the employer. At an overall Opa connect is an Amazing app.

**What do you dislike about Insights?**

The page needs to be more dynamic and with more Help options availble, more over an automatic assistant like google assistant for us to get quick answers is the best option to improve the overall performance of the application.

There can also be few tutorials that should help the user understand the various options availble in the OPA account. 

**Recommendations to others considering Insights:**

I would recommend this to every financial organization and every organization which does deal with HR and people management systems. It can also help the employees grow and learn through implementation of opa connect in any organization as it will create a bench mark in grading the perforamce of the employees and help the organization also grow to a great extent.

**What problems is Insights solving and how is that benefiting you?**

None

  ### 9. Best professional Peer connectivity tool for review and feedbacks

**Rating:** 5.0/5.0 stars

**Reviewed by:** KISHORE KUMAR D. | Devops Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about Insights?**

360 Feedback, because it gives the exposure to the peers outside of the project to review a person on his expertise. Example trainings given at the organization will get huge reviews and my 360 feedback would be the perfect choice to request from different people across the organization.

**What do you dislike about Insights?**

Well, so far the tool is good but few areas may require improvements upon. Like, under the goals we have measurements where its not clear if reviewer only has to write there or not. My best suggestion would be to give independent space for reviewer and the person getting reviewed so that they can justify there on points and it can be easier for the HR to see what went on in the review and feedback of an employee.

**Recommendations to others considering Insights:**

NA

**What problems is Insights solving and how is that benefiting you?**

Judging a person only on the performance was once happening.
Now with tool like opaconnect we can track every quarter with existing saved data and can make it smooth and stable for the annual reviews and ratings are now very better and easier to track and finalize using OPACONNECT tool.
Benefits like: 360 feedback, easy goal setting and tracking, capturing the quarterly reviews and saving them for annual review, setting up review meeting at ease for a quarter.

  ### 10. Good tool for the company

**Rating:** 3.0/5.0 stars

**Reviewed by:** Leonardo G. | Freelance Developer, Internet, Enterprise (> 1000 emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about Insights?**

Opa connect is a great tool to keep the company connected through a single app. With Opa is easy define personal goal and company goal and keep the track of those goals.

Opa it also great to plan meeting with the managers and it also helps to have a good internal communication.

In my case I used it to view who is part of my team an to evaluate my dependents. 

The overall web design and performance is really good.

**What do you dislike about Insights?**

There are concepts and terminology that you need to understand to start using it. Some navigations inside Opa are not that clear as I think it should be.

I think that Opa could have more type of notification or a mobile application, that way the communication would be even better.

**Recommendations to others considering Insights:**

I think that Opa is a great tool for inner management within a company.

With Opa it easy set goals and keep track of the personal, colleges and company goals.

Also Opa help to have a good communication with the managers so it helps to have a good communication within the company.

**What problems is Insights solving and how is that benefiting you?**

Primarily Opa help to maintain align the personal goal along with the company goals. 

It really hep to understand what should be you goals and also it helps to know the progress of your colleges.

Using Opa it is also easy maintain communication with the manager, with the dependents and with your company team or other member of the organization. 

  ### 11. Helps me set objectives and achieve them every year

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yousuf s. | Sr.DevOps Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about Insights?**

The goals and the review sections, team feedback section. card deck feature and software card feature which moves like notes blocks. 
ARchiving feature which allows the goals to be set aside once they are taken care of.

**What do you dislike about Insights?**

The color themes to be customized can be added as an option. More video tutorials to help everyone achieve what they are looking for

**Recommendations to others considering Insights:**

This is the most fantastic app which can help people grown in the organization.
This app is a must for all the organizations which look at helping people grow.
Easy deployment of this software as a service app is a dream for the IT department as it makes life easy


**What problems is Insights solving and how is that benefiting you?**

Learning curve and team building activity. 
The comprehensive meeting and scheduling options are very detailed.
Better control to the managers to decide during the appraisal process

  ### 12. OPA Review user level

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jorge  D. | MR, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about Insights?**

Well I think the vest ist to allow to keep a register of the management of people, this its realy helpfull for know the style of management of every one 

**What do you dislike about Insights?**

well i Think that also shoud  be able to do a 360 evaluation, currently this fiunctions is not implemented at my company, so we never know what quiality of managemen we have.

**Recommendations to others considering Insights:**

do more training at implementation , a site with videos also will be good

**What problems is Insights solving and how is that benefiting you?**

i think helps to keed a track of the management work
at the time i dont se any benefits for me at least, but i think it will be good for all conflict that could be generated by a bad behabior, and trubles with workers that dont acomplish the expectations of the company. 
 and  i don imaginate witch more 

  ### 13. Good review/tracking tool for performance evaluation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Saik Kumar B. | Sr Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2019

**What do you like best about Insights?**

I like the goals and 1:1 and review before each 1:1 and evaluate the goals. This helps to track the progress and improvements. 
I see a great advantage with this monthly and quarterly reviews and review goals and tasks continuously, this helps to improve the performance and helps the resource to reach the goals with continuous feedback.

**What do you dislike about Insights?**

There is no facility to schedule recurring 1:1 meetings.

**Recommendations to others considering Insights:**

Good tool to capture the metrics and helps employees to reach the goals with continuous feedback and tracking.

**What problems is Insights solving and how is that benefiting you?**

Everyone has the visibility of  Organization goals and how individual performance reflecting Org performance. it gives the transparency and clear idea to employee about organization goals.

I see benefit with continuous feedback and prep with each 1:1. Continuous monitoring on goals and help resource to reach goals.

  ### 14. OpaConnect is the best product to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chakradhar Reddy  G. | Frontend Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 15, 2019

**What do you like best about Insights?**

OpaConnect is very reliable and Transparent tool for evaluation of company employees. It is very user friendly and supportive. Highly recommended for small and mid sized companies. This excellent life-changing read will keep you progressing forward to greater joy and fulfillment in your search for meaning and purpose in your everyday life and work by helping you to master the eternal universal virtues and connect to your eternal soul and natural tendency for happiness.

**What do you dislike about Insights?**

I just started using, nothing as of now to dislike.  i think little bit look and fell should be better. we should have get some training on how to use the product from our company which was missing and i should have some more knowledge if i could have known the product much better. I guess it should be available globally to all the people around the world and let people connect with off-shore and near-shore teams easily. 

**Recommendations to others considering Insights:**

Highly recommended. Every company should use it. This is one of the best products that I have used so far

**What problems is Insights solving and how is that benefiting you?**

OpaConnect is very reliable and Transparent tool for evaluation of company employees. Every company should use it as part of their review process. Very transparent and clear on setting employees goal and getting their feedback from their peers. Long way to go with OpaConnect and looks like the future will be interesting. I would like to grow fast in this amazing technology with the help of OpaConnect. 

  ### 15. User friendly with in organisation and user friendly appilcation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rajashekar J. | A Techie, working as monster, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2019

**What do you like best about Insights?**

I am able to add my goals and it has been reached to management easily, then it makes my work and skills more transparent. The type of rating ex. on track and remaining are good at the calculation of employee stamina. It might not affect the person. Simply it gives the best in rating. I like this feature more and it is very encouraging. 

**What do you dislike about Insights?**

My information related goals and some other information sharing with the other persons in the organization. It might affect the person in the organization whenever they are in the discussion of internal meetings. UI needs to add some more user-friendly option. Please focus on that, so it might help to others also.

**Recommendations to others considering Insights:**

Within the organization, works and the stamina of employee would be calculated and it can be presented in the site. For that Opaconnect is proof.

**What problems is Insights solving and how is that benefiting you?**

I can easily expose my self with my goals and roles with responsibilities by adding in the info in Opaconnect. They can test that info when it submitted. So reviews time, we easily check my work with management. The relationship between manager and employee is more interactive. So it is very useful whenever they work with other teams, the skills a person provides in the opaconnect will matter at that time. I got the exact rating with the options that you people have provided. I am very happy about that. Thank you Opaconnect for your Idea.

  ### 16. Have two years of working in software industry as a software engineer.

**Rating:** 4.0/5.0 stars

**Reviewed by:** waqar m. | Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2019

**What do you like best about Insights?**

Best thing about opaconnect is 360 degree review, this tool gives a comprehensive view for all the goal and responsibilities that are achieved throughout the year

**What do you dislike about Insights?**

There is no option of team responsibilities option.There are other things that need improvements in the opaconnect like there are very limited options for goal and responsibility tracking, there should a meter for rating tool for tracking the goals and responsibilities.

**Recommendations to others considering Insights:**

Yes we can recommend this product to other software and non software companies for their review and feedback yearly cycle,  Best thing about opaconnect is 360 degree review and transparency, both manager and sub ordinate can easily coordinate with each other by using this tool, this tool gives a comprehensive view for all the goal and responsibilities that are achieved throughout the year.


**What problems is Insights solving and how is that benefiting you?**

NIsum is using it for review and feedback for the yearly cycle it provides a transparent way for analyzing the abilities of a employee.

  ### 17. Best tool to collect the reviews

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arul M. | Technical Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Insights?**

To follow the repots and get all the information about anyone and about learning, Contribution to company, responsibilities, contribution, co-ordinate the goal and responsibilities. If it is straight forward it would be great to use without any difficulties. I considered Opa Connect is very reliable and Transparent tool for evaluation of company employees. Facilitate the employee performance review process. Allow users to evaluate employee performance in relation to overarching company goals. Enable 360-degree feedback between managers, employees, and peers. Retain historical performance review data or integrate with third-party applications where historical data can be maintained

**What do you dislike about Insights?**

Its very hard to use and co-ordinate the goal and responsibilities. The ways resend and again reviewing process to hard

**Recommendations to others considering Insights:**

Best tool to use it appraisal process

**What problems is Insights solving and how is that benefiting you?**

helpful to follow the repots and get all the information about anyone and about learning, responsibilities, contribution.

  ### 18. Experience was good 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Waqar S. | Muhammad Waqar, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2019

**What do you like best about Insights?**

Easiness and fast accessibility. I believe everyone should use this for tracking their own goals not only for company based review in fact everyone should track their own performance on this as well

**What do you dislike about Insights?**

Nothing. I don't have any complain or bad experience with opaconnect. It is working fine and i am tracking my goas as well as team goals on this platform along side the yearly performance review

**Recommendations to others considering Insights:**

It is good for performance review either yearly basis or quarterly and managing on goals personal and team as well 

**What problems is Insights solving and how is that benefiting you?**

Tracking the goals and performance review 

  ### 19. My experience with @OpaConnect

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sajjad Ali V. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2019

**What do you like best about Insights?**

It is very easy and handful tool for the evaluation cycle. An individual can easily track his milestones and improve his performance via constructive and timely feedback by their managers.

**What do you dislike about Insights?**

I do not found any such thing in my experience, which I feel I might not like. So for now the experience is pretty good. 

**Recommendations to others considering Insights:**

It is a good platform where managers and their sub-ordinates can easily collaborate. I think it's good tool to use for evaluation purpose. 

**What problems is Insights solving and how is that benefiting you?**

It's bridges the gap between managers and sub-ordinates. It help to set milestones and track them timely and transparently. 

  ### 20. Good Experience in reviewing own Goals.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Insights?**

- I liked the way it has a section about what all values does particular Goal fall into.
- Also the way, couple of my peers can give me some rankings.
- The way how a small comment section shows up, for saying how did I acheive this Goal.

**What do you dislike about Insights?**

- Nothing that I think of that was not good. Overall experience was good.


**Recommendations to others considering Insights:**

I can definitely Recommend OpaConnect to someone who is  looking for a Good way of Employee Annual Assessment.

**What problems is Insights solving and how is that benefiting you?**

Employee Annual Evaluation for Appraisals.
- The way myself, my Peers and my Manager can track my Goals.
- I can have a Goal, which can be private or public.
- Public goals are good way to show my value to the work I can do, to all my Peers and Manager.

  ### 21. It provides transparency and open information exchange across an organization

**Rating:** 4.5/5.0 stars

**Reviewed by:** padmakar k. | technical lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2019

**What do you like best about Insights?**

Systematically tracking employee performance  in transparency manner and open information exchange across an organization. It is nicely designed to engage employees through ongoing conversations.The User Interface of this product is also appealing and it is simple and transparent solution to employee engagement and evaluation process. Organization don't need any legacy templates to use.

**What do you dislike about Insights?**

It focus more on an employee’s weaknesses and not enough on their strengths. There can also be few tutorials that should help the user understand the various options available in the OPA account. employee needs 30 mins training sessions for effective use. Some times i was not able to edit goal dates which was approved by my mangers  for editing and then for submission

**Recommendations to others considering Insights:**

recommended to others to use this product

**What problems is Insights solving and how is that benefiting you?**

360 degree feedback
transperency
eay to use

  ### 22. Connecting colleagues with Opa

**Rating:** 3.5/5.0 stars

**Reviewed by:** Naresh B. | Principal Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2019

**What do you like best about Insights?**

Its a great tool to manage all the responsibilities and goals to be under one hut.

**What do you dislike about Insights?**

I changed my working location from place to another place with the same company, when I tried access to my account from my new location all the data got vanished from previous location, its kind of disappointed me.

**Recommendations to others considering Insights:**

Yes, I will definitely recommend.

**What problems is Insights solving and how is that benefiting you?**

Instead of reviewing the whole appraisal process at the year end, with OpaConnect now we could able to review the goals quarterly basis. 

  ### 23. Amazing Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Madison W. | Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about Insights?**

The accountability is the best part. Staff decide their own goals, and are then held accountable to stick to those goals.

**What do you dislike about Insights?**

The admin user of the system is unable to make any new or employee a manager. We must reach out to our support team for help on this. I would love to have that ability in the system.

**Recommendations to others considering Insights:**

Be patient with implementation. Change can be hard for staff.

**What problems is Insights solving and how is that benefiting you?**

We are solving our accountability problems along with creating a pay for performance scale based on employees goals

  ### 24. opaconnect gets everyone aligned 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2019

**What do you like best about Insights?**

I love the focused goal setting and ability to add ahead, behind, on track. its easy to use and allows you to see how goals align to the broader business focus. its easy, fast and clear to use for monthly catch ups with your team and helps provide focus, as well as allowing you to highlight broader issues as to why things are or aren't on track. 

**What do you dislike about Insights?**

It can be a bit time consuming to think through the goals and get them added, but goal setting is hard when you want to do it effectively. Once they're in, its really easy. 

**What problems is Insights solving and how is that benefiting you?**

Aligning goals cross-functionally across teams, as well as making sure individual teams are focused on goals. 

  ### 25. Opaconnect for performance review and tracking.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about Insights?**

1. Easy to schedule one -one with manager and team members.
2.  Tracking the team members progress and notification.
3. 360 degrees feedback options.
4. Give feedback on company performance and leadership option.
5. Allows to define responsibilities and goals as different entities.

**What do you dislike about Insights?**

Add responsibility and goals type manually , it would have a great if template can be created and reused for team members.As org wise we have certain common goals.

**Recommendations to others considering Insights:**

Its differently worth trying product. Its working for us been located in multi regional.

**What problems is Insights solving and how is that benefiting you?**

Quarterly and yearly performance review. I have seen lot of participation of team members and comfortable in using the tool. Help for direct and other manager to share the information and feedback.

  ### 26. Good but not god enough

**Rating:** 1.5/5.0 stars

**Reviewed by:** Saad K. | Sr. Software Engineer, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2019

**What do you like best about Insights?**

The idea of setting goals and tracking them with team

**What do you dislike about Insights?**

The lack of motivational drive in the system. 

**Recommendations to others considering Insights:**

Use it to extract the performance metrics based on responsibilities & goals that defines the quality of work/deliverable & initiatives respectively and use it with some gamification framework.

**What problems is Insights solving and how is that benefiting you?**

Tracking of goals and responsibilities and weighing them on numbers. It could potentially be used as an input for some gamification framework and that's the plan.

  ### 27. I recommend 

**Rating:** 3.5/5.0 stars

**Reviewed by:** vikranth m. | Ui Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Insights?**

I love OpaConnect because it allows me to communicate regularly with a team of consultants who all work remotely. I can easily see what projects they are working on, it helps guide our conversations so they stay on track, and is an easy way to tie individual goals and responsibilities into the bigger picture. OpaConnect allows me to set deliverables and expectations that are clear and provides a structure for more regular, meaningful conversations.



**What do you dislike about Insights?**

I would like to see OpaConnect more integrated with my Outlook calendar. While it does place the meeting on my calendar, I don't have insight into open timeframes for both parties when setting up a new meeting.

**What problems is Insights solving and how is that benefiting you?**

Training sessions 

  ### 28. Great program and super easy to use!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Insights?**

What I like about the program is that it is really user friendly. There aren't too many steps you have to go through or learn about. 

**What do you dislike about Insights?**

I don't think I have any dislikes, I would maybe add a "like" button to the shoutouts on the side of the screen. 

**What problems is Insights solving and how is that benefiting you?**

The problem that OpaConnect is solving for us is that everyone is setting goals the same way and are we all being held to the same expectation. I think the benefits to Opa is that you can see others goals and they can help inspire you when you are creating your own goal, as well as see who else has similar goals as you. 

  ### 29. If you are looking for a paperless, clear, simple and transparent solution to employee engagement an

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Insights?**

The system has taken what used to be a scary, complicated and laborious process, and created what is now something our staff look forward to. The system clearly makes the connection between front line staff's goals to our key strategic initiatives. It also allows for more consistent and casual conversations regarding staff performance versus the dreaded annual meeting. Employees are empowered to keep notes and tasks documented within Opa to talk about with their supervisors. "Shoutouts" allow for anyone to celebrate colleagues for any reason. The behind, on track or ahead rating is simple and easy to understand. The transparency regarding goals and initiatives across all levels has also created a new found trust at Kids' Country. The customer service support has been phenomenal. I've provided quite a bit of feedback in the form of features that would be helpful and all of it has been heard, considered and much of it was implemented! I cannot speak highly enough of OpaConnect!

**What do you dislike about Insights?**

The reporting function is slightly behind where I'd like it to be but I know that they are working on solutions for that.

**Recommendations to others considering Insights:**

Yes

**What problems is Insights solving and how is that benefiting you?**

he tool has also decreased the administrative time of the "review" process as the meet and prep processes are simple and straightforward, which encourages and sustains better conversations between managers and employees.

  ### 30. Very useful performance management platform  

**Rating:** 5.0/5.0 stars

**Reviewed by:** Malaya  K. | QA Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2019

**What do you like best about Insights?**

Looks very reliable and transparent tool where employees can set and evaluate their goals

**What do you dislike about Insights?**

Didn't find any dislikes so far. look and fill could have been better. could have been get some sessions on how to use the tool , it's advantages, disadvantages in a proper way

**Recommendations to others considering Insights:**

Highly recommended to others

**What problems is Insights solving and how is that benefiting you?**

Had some 1-1 meeting with my managers regarding the goals and expectation that I set through opa connect  and it went very well

  ### 31. OpaConnect Great for Alignment & Transparency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Insights?**

favorite component is the "meet" functionality. The pre-meet or "prep" is a great tool for both employees and managers. #2 Fav: Employees can easily align their goals to company strategies creating the elusive line of sight and the tool allows everyone to see how the collective organization is trending toward those strategies. #3 Fav: Core Behaviors (aka values) are included in the review or "meet" process. It keeps them front and center and creates a space to discuss how they are lived (or not) by the individual.

**What do you dislike about Insights?**

My only con is the back end. Set up is easy but reporting is challenging. The support team is SO open to customer feedback and share their roadmap so I know this is one area that will see improvement in the near term. From an end user perspective it's pretty easy, clean experience.

**Recommendations to others considering Insights:**

yes, we'll recommend

**What problems is Insights solving and how is that benefiting you?**

Define goals to the employees in the lower hierarchy 

  ### 32. Best Review Ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdul A. | Automation Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Insights?**

It is very reliable and its out come is considerable  and easily monitor.the manager can assign goal easily

**What do you dislike about Insights?**

I think it is a complete software and it is perfect. one think i feel is that when we have an end date of a goal there is no notification popup.so this should be implemented.

**Recommendations to others considering Insights:**

It is very reliable and its out come is considerable  and easily monitor.the manager can assign goal easily

**What problems is Insights solving and how is that benefiting you?**

Currently i have no issue and not facing any type of problem the best benifits is that we have seperated goal one is personal goal and  one is manager goal so i think that is the best thing in this product

  ### 33. OpaConnect is the tool I have been looking for ....!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2019

**What do you like best about Insights?**

OpaConnect has given me a great framework for documenting conversations. This ensures that all parties are on the same page and provides employees with very clear expectations and outcomes.I love OpaConnect because it allows me to communicate regularly with a team of consultants who all work remotely. I can easily see what projects they are working on, it helps guide our conversations so they stay on track, and is an easy way to tie individual goals and responsibilities into the bigger picture. 

**What do you dislike about Insights?**

I don't have insight into open timeframes for both parties when setting up a new meeting.

**What problems is Insights solving and how is that benefiting you?**

Clearing the performance goals for the employers 

  ### 34. Review for the Sr Lead DevOps Engineer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fahad Q. | Senior Lead DevOps Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2019

**What do you like best about Insights?**

Goals review and team goals part is best.

**What do you dislike about Insights?**

User Interface need some improvements and user friendly. Also there must be search option to search any item on the product that is available on other pages.

**Recommendations to others considering Insights:**

This product resolves many problems during review cycle. Recommended this product to others too.

**What problems is Insights solving and how is that benefiting you?**

Centralisation of review process is solved by this tool. 
One on One meeting is beneficial for review process. 

  ### 35. User Friendly with Pretty Colors

**Rating:** 2.0/5.0 stars

**Reviewed by:** Joselyn P. | HR Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about Insights?**

I liked how pleasing it was to input my Goals and Responsibilities because the interface had good aesthetics.  

**What do you dislike about Insights?**

It was confusing to navigate through the page at first and how to schedule a 1:1. 

**Recommendations to others considering Insights:**

Make sure you keep in contact with your OpaConnect administrator. They will help you in resetting your employees' accounts.

**What problems is Insights solving and how is that benefiting you?**

We are able to see if our employees are happy with the Company and where to improve on.

  ### 36. Review of Opa Connect

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2019

**What do you like best about Insights?**

It deals with all the goals and responsibility and handles all the 1:1 with managers and automate this process. 

**What do you dislike about Insights?**

Every thing is okay for now. i don't find any issue in it. but there can also be few tutorials that should help the user understand the various options available in the opa connect account.

**Recommendations to others considering Insights:**

Those organizations that want to ease the flow to trace employees performance should use it. it is highly recommended it GUI is very user friendly and allow the managers to easily trace there employees and to trace their performance. It meets all the users requirements and provide good support.
In short, it is a Good tool to capture the metrics and helps employees to reach the goals with continuous feedback and tracking.

**What problems is Insights solving and how is that benefiting you?**

Automating the whole process for employees management and managing all the performance of them in a hierarchical fashion.

  ### 37. Very good in tracking the quarterly goals

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sunder I. | Project Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2019

**What do you like best about Insights?**

The best part of the OpaConnect is that I can plan the quarterly, Half yearly and annual goals and can see from anywhere in the world. Tracking is very easy.
Another best part is tracking the team members (my reportees)  and check their performance.
Most of the manual work is eliminated.

**What do you dislike about Insights?**

There is no way to quantify the performance of our goals by updating the status of the goals.
Please incorporate into the OpaConnect.

**Recommendations to others considering Insights:**

Need to implement the measuring the team members performance in this tool.

**What problems is Insights solving and how is that benefiting you?**

Biggest benefit is to avoid manual work and that time can utilized into other work which will improve the business.

  ### 38. Overall good experience 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Insights?**

The site is very easy to use and makes it easy to create goals for yourself. I liked that i did not have issues submitting my goals or going back to edit them. I also enjoy the visual design of this site. Its very easy to find everything because it is all right in front of you.

**What do you dislike about Insights?**

I think this site would be better if it sent reminders for deadlines or made it a bit more interesting to complete your goals on time or early.

**What problems is Insights solving and how is that benefiting you?**

OpaConnect has benefited our organization by helping the employees reflect on their work and set goals for future improvement.

  ### 39. great tool for communcation and accountability

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kiva H. | Site Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about Insights?**

meetings are set up regularly, not just once a year and there are several areas to grade yourself and get graded in, it really accounts for everything

**What do you dislike about Insights?**

would like reminders to log in and check comments when new things are posted

**Recommendations to others considering Insights:**

a very valuable tool

**What problems is Insights solving and how is that benefiting you?**

ability to hold staff accountable and create a pay for performance modal for the first time in over 30 years of business

  ### 40. Opa connect enhancements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Insights?**

The UI, Right hand side shout out section, and all the tabs.
More specifically "My team" and "My company"

**What do you dislike about Insights?**

WHile trying to edit a goal or responsibility, the edit section will not work if we click at the last character. I we need to click any where other than the last character and start typing. If the cursor comes next to last character, can no more edit

**Recommendations to others considering Insights:**

Easy to use
Light weight application.
More focus on the tasks
Well organized

**What problems is Insights solving and how is that benefiting you?**

Solving peer reviews, understanding responsibilities, 

Benefits : Realized that we can easily do one-one with managers, add goals, add responsibilities, schedule meetings

  ### 41. Good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Insights?**

good interface performance management UI

Judging a person only on the performance was once happening.

Now with tool like opaconnect we can track every quarter with existing saved data

It might appear different and you might have to get used to it but it's worth it.

I would recommend this to every financial organization and every organization which does deal with HR and people management systems

**What do you dislike about Insights?**

Most of the part of oppaconnect is good to use and doesn't have any issues.

**Recommendations to others considering Insights:**

This tool has great UI with flexibilty of usage and user friendly

**What problems is Insights solving and how is that benefiting you?**

OpaConnect is user for performance management and appraisals.

  ### 42. My OpaConnect Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 13, 2019

**What do you like best about Insights?**

It's a good system for the assessment. One can set goals and manager can track them to monitor progress. Managers can also give feedback on progress.

**What do you dislike about Insights?**

One can't change or remove the goal once it's submitted.

**Recommendations to others considering Insights:**

I personally recommend to use OpaConnect. It helps me to keep track of my goals, it's progress and also my manager can review my progress. My interaction with other colleagues have been better by giving and receiving 360 feedback.

**What problems is Insights solving and how is that benefiting you?**

The feature of planning 1:1 meetings, is helping to reduce communication gap between manager and subordinate. And also the 360 feedback helps to Increase self-awareness.

  ### 43. Good tool for geographically-distributed teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Insights?**

Opa allows us to keep track of our individual goals as well as overall team goals. Since we're a geographically-dispersed team, it helps us maintain transparency and accountability. It's also great for remote bosses. Their team also offers personalized support.

**What do you dislike about Insights?**

Opa is great if you take advantage of the features and remember to regularly check in. Otherwise, it can kind of fall to the wayside.

**Recommendations to others considering Insights:**

Make sure to keep up with it and use it to schedule your check ins.

**What problems is Insights solving and how is that benefiting you?**

Making goals and sticking to them. There's definitely more clarity within and across teams of what everyone is responsible for.

  ### 44. A good idea, a poor UX

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Insights?**

The simplicity of the process, it allow us to define new goals and responsibilities and it's still flexible and aligned with our organization

**What do you dislike about Insights?**

We don't receive any notification wether a new team member updated a goal, the synchronization of the input is terrible! when I have to accept or archive a goal the edit screen takes almost 20 seconds to load. When I end a 1:1 it is shown as it hasn't taken place yet. Terrible UX!!!!

**What problems is Insights solving and how is that benefiting you?**

Visibility of the work of my team, I can have the info of their progress on their professional goals.

  ### 45. This tool makes measuring and managing performance hassle-free

**Rating:** 5.0/5.0 stars

**Reviewed by:** Muhammed A. | Lead IT Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** March 13, 2019

**What do you like best about Insights?**

What I find best about OpaConnect is its transparency. The way it is structured, it encourages measurement of performance in a very simple way. OpaConnect allows me to set deliverables and expectations that are clear and provides a structure for more regular, meaningful conversations. 

**What do you dislike about Insights?**

It was a bit tricky to understand at first. Also the user interface although quite beautiful can be made a bit more simpler.

**Recommendations to others considering Insights:**

If you have a large pool of resources that requires management, you clearly will find OpaConnect useful.

**What problems is Insights solving and how is that benefiting you?**

It has helped me manage my team in a spectacular fashion.

  ### 46. Good experience for now

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sebastián B. | Gerente de División GET (Gobierno, Educación y Transporte), Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about Insights?**

The coordination of 1:1, everything is setup earlier. I think that is one of the best features. The fit with oue core values is relevant for the company and the accomplishment with our strategy

**What do you dislike about Insights?**

More integration with other org tools.  Excelence for our team leads.

**Recommendations to others considering Insights:**

We used, 

**What problems is Insights solving and how is that benefiting you?**

Integration with the core values with our colleges. 

  ### 47. Openness

**Rating:** 5.0/5.0 stars

**Reviewed by:** Venkata Rajesh K. | Principal QA Engineer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2019

**What do you like best about Insights?**

It's helped me to track my performance throughout the year. Also, helpful to record the feedback from different people within the organisation.

**What do you dislike about Insights?**

The UI should be improved for easy access to the options available for new users. 

**What problems is Insights solving and how is that benefiting you?**

Employee yearly performance and yearly goals set by the organisation. 

  ### 48. Great tool for review team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Asad R. | Software Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** March 18, 2019

**What do you like best about Insights?**

the way we can create the goals and objectives and monitor it over the year. 

**What do you dislike about Insights?**

none, so far so good, it is a great tool we are using and analyzing it this year so we will be able to provide any feedback next year.

**Recommendations to others considering Insights:**

This is a nice product for managing people, their goals and objective.

**What problems is Insights solving and how is that benefiting you?**

we are an IT consultancy firm and we are managing our teams and their yearly, quarterly goals and objectives, this help us to create a year end final review.

  ### 49. Easy to Stay on Track

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Insights?**

Opa's goal-setting process helps me think more about what my goals are and what it means to be on track or behind. It helps me think about how to manage my time in order to meet my goals.

**What do you dislike about Insights?**

I dislike that its difficult to collaborate on goals. If I propose a goal, my supervisors only option is to not approve it. Because of this, we often collaborate on goals and the wording of goals outside of Opa.

**Recommendations to others considering Insights:**

Make goal setting more collaborative. I'd like to be able to enter goals in my own words and then my supervisor to have the ability to edit them in the platform.

**What problems is Insights solving and how is that benefiting you?**

Reviews, staying on track with priorities. Opa has helped me stay on track with my goals.

  ### 50. Opa Connect is amazing to connect thru team and setting up goals

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nirav L. | Tech Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Insights?**

Opa Connect is amazing to connect thru team and setting up goals , I can easily track down my activities  , keep notes and track towards my assigned goals and also able to get 360 degree feedback.

**What do you dislike about Insights?**

I think overall I liked it but there is scope of improvement like add more sections to track down interest and activity tracking 

**What problems is Insights solving and how is that benefiting you?**

Our company is using Opa connect to track assigned goals thru out year which can help to do performance review at end of year


## Insights Discussions
  - [What size companies / industries do you work with?](https://www.g2.com/discussions/general-3e2fefc0-8f65-423f-8894-0b854ef0bf67) - 1 comment, 1 upvote
  - [What is Insights?](https://www.g2.com/discussions/what-is-opaconnect) - 1 comment, 1 upvote

- [View Insights pricing details and edition comparison](https://www.g2.com/products/insights-formerly-opaconnect-ae-insights/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-21+08%3A29%3A54+-0500&secure%5Bsession_id%5D=7c1cf03a-9111-48b1-b355-42a8f7a32b21&secure%5Btoken%5D=21807283ab3c16d20b18769074e8f4fdae427edc7983eac969e6b0c6b2896535&format=llm_user)

## Insights Features
**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Status Tracking

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Goals**
- Goal-Setting
- Company Goals And OKRs

**Feedback**
- Continuous Feedback
- Requesting Feedback
- 1-On-1 Meetings
- Public Praise

**Data**
- Dashboards And Reports
- Historical Data

**Agentic AI - Performance Management**
- Multi-step Planning
- Natural Language Interaction

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