InsightOps Reviews & Product Details

I like the speed at which this software provides a feedback on real time and searches are fast and requests are real time. Review collected by and hosted on G2.com.

Sometimes it takes long to get a feedback on real time query when you ask too many questions. However this might not be a problem since I hope for future upgrades. Review collected by and hosted on G2.com.

Logentries is a great way to quickly find and analyse anything in your logs. With a growing business, our logs are just too big to search using basic tools. Logentries allows us to quickly find errors, analyse trends using grouping and many aggregation functions. It is often our go-to tool to identify the source of issues in our production environment. Review collected by and hosted on G2.com.

Query results using more complicated grouping are often bad. We've seen from time to time a simple count would return wrong values on longer timeframes. Review collected by and hosted on G2.com.

The simplicity of the solution for having all of your logs in one place is hard to compete with. They also have amazing search and indexing features and the alerting is amazing. They are far and away the best of breed in the log hosting space as a service. Their support has also proven to be proactive, often reaching out to discuss the latest changes and helping us implement some of the newer features. Review collected by and hosted on G2.com.

Occasionally the logs can be a little slow in appearing, however this is fairly rare. User management is a little basic. Searching requires a small learning curve, as you need to learn the format of queries that need to be submitted, you can't simply enter a string and move forward. Review collected by and hosted on G2.com.

Logentries is to use, it hava a good UI/UX and we can find all server log on one place.

It provide regx to find various kind of string in logs. Scale on demad featrue provide when we have havey traffic on our app so we can grap all the data log in one place and after some time it can be switch to AWS S3. Review collected by and hosted on G2.com.

It can be make faster to search the input string.

Price is to high when we want to scale or if we have large amout of data log then logentries plans are costly. Review collected by and hosted on G2.com.

Logentries hits the perfect sweet-spot for us in terms of functionality, pricing, support, and management. Its app is intuitive and its query language (LEQL) is powerful, yet easy to use for simple cases.

Some great features they have are the inactivity alerts and anomaly alerts. Anomaly alerts are great, especially for cases like "Alert me when the number of HTTP 404 errors goes up by 50% relative to my total traffic"

Their support is quick and knowledgable. I've personally filed over 15 support tickets and they have always promptly answered. Review collected by and hosted on G2.com.

I wish Logentries had a more fully featured API for creating alerts and tags. They've told me this is in the works, but it has been over 6 months.

Queries over longer periods of time can seem to never resolve and time out especially if there are a lot of entries.

Their application lacks advanced administrative features such as restricting specific users to specific streams, or even having defined roles for users. For a smaller organization, this is fine, but can be a blocker for larger teams. Review collected by and hosted on G2.com.

We're using Logentries with Heroku, and setting it up was basically one-click, and it had pretty much everything I was looking for - live tailing of logs, quick search,and a dashboard which displays all the important counts in a clean fashion. It also parses JSON strings automatically, and makes it possible to query using values within - which is pretty slick, and is useful when tracing events through the log. Review collected by and hosted on G2.com.

Nothing much, to be honest. We're still on their free plan because the basics are covered, but there are a lot of things are locked out. Totally understandable. We'll be upgrading when statistics become more important. Review collected by and hosted on G2.com.

Logentries' best feature is probably the powerful set of alert conditions you are able to specify. We've used Logentries with Heroku and (unlike some other services), we found we were able to set alerts that dove deeper into the actual significance of specific log lines – for example, one default alert they have set is based on the service time reported by Heroku's router, and involves parsing that value out of the router log lines. This is powerful (and useful), and not something that every service has. Review collected by and hosted on G2.com.

I've found the Logentries UI confusing, despite repeated attempts to get a handle on how everything is working. I've heard the same thing from colleagues. Further to this, their UI is un-usably cramped and cut off on a 13" display which seems a bit insane. Menu items extend offscreen and become unclickable without diving into the DOM – clearly no testing was done on smaller displays. Add to this the fact that a further portion of the display is often obscured by a big intrusive "SCHEDULE A LIVE DEMO!" popup, and it makes for a frustrating experience. Review collected by and hosted on G2.com.

It is a really comprehensive logging tool, which offers a relatively painless (relatively....) way to manage log files from multiple server instances. Once you get used to it the interface is manageable and it definitely can handle very large quantities of data if you can afford to do so. Review collected by and hosted on G2.com.

The small print - things like that they can charge you double rate on overages and upgrade your plan at their discretion if you go over. This should be factored into your cost analysis. My experience is this can happen so not to be ignored. Still great if you can afford it so don't be put off, just be aware.

Also quite hard to actually find data in it when something urgent happens, but perhaps with more than the year I've had of useage this would become much easier. Review collected by and hosted on G2.com.

Very easy integration for both ops and devs. I personally used LogEntries with NodeJS. The installation with NPM was really easy. Review collected by and hosted on G2.com.

I've experienced some delays before getting my first logs. It seems to be the case with NodeJs, but my coworkers didn't get that issue. Review collected by and hosted on G2.com.

That they offer a generous free tier of service. Review collected by and hosted on G2.com.

The service is quite bad. The user interface is difficult to use, and flaky. The logs are difficult to parse. Features time out or go nonresponsive. It is an absolute pain. Review collected by and hosted on G2.com.