![Himanshu K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Himanshu K.")
HK

Himanshu K.

IT Security Operations Engineer

Enterprise (\> 1000 emp.)

6/23/2024

More Options
- 

"Good but not great"

2.5/5

What do you like best about InsightConnect?

Its good, its not the best. it has a lot of potential to improvise. Review collected by and hosted on G2.com.

What do you dislike about InsightConnect?

I have been using insightconnect for about a year now. I am a security engineer and in a small security team where automation is priority where possible. unfortunately I had high hopes with insightconnect, it has some good workflow but usually they dont work, sometimes it needs the plugins updating which needs to be done manually and it is a great deal of a task to update the plugins manually inside a workflow. it asks for a lot of admin efforts and it is definitely not for someone who doesnt have extensive knowledge of security automation already (which in my opinion destroys the purpose of buying such a product, doesn't it?) It is a nightmare to build a workflow from scratch because both Rapid7 documentation and support team will not be able to help you (or at least that's what happened with me in a number of instances). Review collected by and hosted on G2.com.

What problems is InsightConnect solving and how is that benefiting you?

I hoped it would solve a lot of problems for us and help us move forward with SOAR. unfortunately there are many limitations to this tool, documentation is not comprehensive, it requires a lot of administrative efforts and R7 support is not pretty good solving your automation goals when you seek help. Review collected by and hosted on G2.com.

Show More

Rating Updated (7/17/2024)
Current UserValidated ReviewerIncentivizedSource: G2 invite

See what 5 reviewers think of InsightConnect

4.0 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/insightconnect/reviews)