The team was extremely engaging and easy to work with. They were communicative and well-versed in their field, which meant we could get answers to our questions and concerns without having to wait days for a response. Review collected by and hosted on G2.com.

We have nothing to complain about at this time! Review collected by and hosted on G2.com.

I highly value Insight Assurance's detailed-oriented approach and great customer service, which have significantly contributed to my satisfaction with their services. Their clear communication around product management is also something I appreciate greatly, as it ensures that I am always informed and up-to-date. Being able to reach our SOC2 audit team via Slack and receiving weekly updates on timelines has been incredibly beneficial for my work. The team has consistently been nice, making all interactions pleasant. Additionally, their customer communication, transparency, and willingness to help are key aspects that encourage me to continue our partnership. A particular example of their assistance is when there was unclear messaging, instead of prolonging discussions over Slack, they proactively set up video calls to quickly resolve issues. Review collected by and hosted on G2.com.

It's small, but it would be nice to offer Google Chrome as an option for meetings and report edits instead of just Microsoft. Review collected by and hosted on G2.com.

I find Insight Assurance to be good, professional, and quite easy to work with. They work with Vanta, which I use for a smooth and easy transition to adapt to ISO 27001 and follow the regulations. Additionally, the engagement with Insight Assurance was recommended by Cognosys, which gave me confidence in their services. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

Insight Assurance provided a comprehensive and professional service. Communication was timely and clear. Our stage 2 auditor, Manasa was extremely knowledgeable and her approach ensured a smooth audit. It was a pleasure working with her. Review collected by and hosted on G2.com.

Overall the service was great, however fees are on the high side when considered as part of an ISO implementation audit. Review collected by and hosted on G2.com.

I love how Insight Assurance provided a full-service audit experience for our ISO27001 certification process. Their knowledgeable, helpful, and communicative experts made navigating the auditing process smooth. The expertise, organization, and personable approach of their staff really stand out. I appreciate that our Account Manager was very engaged and helped kick off the process early, allowing us ample time to prepare for the audit. Our Auditor was helpful, thorough, knowledgeable, and dedicated to being collaborative. If you need a helpful, knowledgeable group of individuals who are experts in compliance, then they are the best fit! Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

I have been using Insight Assurance for over two years primarily for SOC 2 Type II audits, and I am very impressed with their services. I like that their process is clear and streamlined, making it easy to follow and engage with. Their expertise is highly trustworthy and reliable, which gives me confidence in their ability to deliver exceptional results. I also find their deliverables to be accurate and consistently delivered on time, which is crucial for maintaining enterprise readiness and building trust with our customers. Additionally, I appreciate their fantastic approachability and the fact that they use Slack to communicate. This significantly reduces the communication overhead during audits and makes it easier to address any issues promptly. Review collected by and hosted on G2.com.

I would like Insight Assurance to inform us ahead of time which platform they plan to use for communication regarding clarifications and flagging of evidence. Review collected by and hosted on G2.com.

They are extremely responsive, integrate well with slack, and the people are fantastic Review collected by and hosted on G2.com.

Really.... nothing. They're fantastic. They do a superb job Review collected by and hosted on G2.com.

What I appreciate most about Insight Assurance is their professionalism, clear communication, and timely responses throughout the audit process. Review collected by and hosted on G2.com.

Nothing – I have no dislikes about Insight Assurance. Review collected by and hosted on G2.com.

Very helpful when you have questions or need clarification on a particular request. Timely review of submitted evidence. Review collected by and hosted on G2.com.

Not much... Slight inconvenience with auditors being in other time zones, but otherwise fantastic! Review collected by and hosted on G2.com.

I appreciate their clear, practical direction they provide. Their team is responsive and proactive, which makes each engagement efficient and easy to manage. Overall, their support has accelerated our compliance work and improved internal alignment. Review collected by and hosted on G2.com.

At times, communication around certain restrictions and justifiable exceptions could be clearer. More guidance on how to provide complete information upfront would help avoid repeated batch test requests and streamline the review process. Review collected by and hosted on G2.com.