I like that Insight Assurance evaluates us as our external SOC 2 auditor and provides our report. I find their audit methodologies and understanding of the SOC 2 evaluation process valuable. I also appreciate how they support their customers with ease, and it encourages me to continue or expand our partnership. Review collected by and hosted on G2.com.

NOTHING Review collected by and hosted on G2.com.

They were excellent to work with end-to-end. The auditors were professional, thorough, and genuinely helpful throughout both stages. The coordination team was responsive and organized, and they were flexible in accommodating our schedule. I also appreciated the practical advice they gave early on about when to start the audit and how activities will be sequenced. Review collected by and hosted on G2.com.

Nothing to note. Overall it was a very positive experience. Review collected by and hosted on G2.com.

The ISO 27001 auditors at Insight Assurance are outstanding. They are extremely knowledgeable, thorough, and professional. The entire audit process was well-organized and clearly explained. Review collected by and hosted on G2.com.

Honestly, there is nothing negative to say. The team was excellent throughout the entire ISO 27001 audit process and always available to answer questions promptly. Review collected by and hosted on G2.com.

I appreciate Insight Assurance for enabling us to remain relevant, legally professional, and trusted in the industry. Their expertise in providing quick and accurate feedback and guiding involved parties during the audit journey is invaluable. They help us formalize and gather essential information and documents, ensuring we stay true to industry standards. Their quick, professional, kind, clear, and helpful responses are all excellent. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

We were able to work through the audit process very quickly and efficiently with the help of Insight Assurance. We had a very tight deadline and our audit team ensured we were able to meet it with excellent support and feedback. They made the whole process better than our expectations, given it was our first ever audit. Review collected by and hosted on G2.com.

The only downside we encountered was a glitch in the integration between Insight Assurance and Vanta, which meant we had to manually provide some evidence instead of just being able to upload it. This was a minor inconvenience. Review collected by and hosted on G2.com.

The best thing about working with Insight Assurance is their genuine commitment to understanding the unique needs of each of our organizations and tailoring their approach accordingly. Their auditors go beyond just checking boxes—they clarify complex compliance requirements, provide practical guidance, and always communicate with clarity and professionalism, making the process incredibly manageable.

What truly sets them apart is their responsiveness and collaborative, solution-oriented mindset, which reduces stress and keeps everything on track, no matter how challenging the audit might be. Insight Assurance doesn’t just deliver audit reports—they become a trusted partner in compliance, making sure outcomes align with business goals, not just regulatory checklists. Review collected by and hosted on G2.com.

I do not have anything that I dislike about Insight Assurance, Review collected by and hosted on G2.com.

Expert-led sessions who have clear knowledge of our business models and understand the nature of startups. Review collected by and hosted on G2.com.

I can't find anything to say here - their service was excellent. Review collected by and hosted on G2.com.

What we like best about Insight Assurance is their clear, structured approach and the way they simplify a complex process. Their team is highly responsive, knowledgeable, and genuinely invested in our success. They make compliance feel manageable, keep us on track, and provide guidance that’s both practical and easy to implement. Review collected by and hosted on G2.com.

There’s very little to dislike about Insight Assurance. If anything, the only challenge is that the process can require a significant amount of internal coordination—something inherent to SOC 2 itself, not their approach. At times we wished for even more automation around evidence collection, but overall their guidance and support far outweigh any minor inconveniences. Review collected by and hosted on G2.com.

I appreciate Insight Assurance's productive, efficient planning process for audits, as they thoroughly explained everything and remained responsive throughout. Their comprehensive analysis of our systems and their friendly tone when communicating made the auditing process smoother. Insight Assurance's audit of our security controls, policies, tests, and documents as part of the ISO 27001 compliance process has been highly valuable. I particularly like their recommendations on what areas we should focus on, showing expertise and attention to detail. This guidance has been beneficial, effectively supporting our compliance goals. Overall, we are inclined to continue our partnership with Insight Assurance due to these positive service attributes. Review collected by and hosted on G2.com.

I found that Insight Assurance needs to be more detail-oriented in delivering audit reports. The ISO 27001 certification process is strict, complex, and thorough, and it requires the same level of quality in the audit report. Additionally, there should be no mistakes, such as sending wrong reports for review, as professionalism and security are crucial, especially when everything revolves around security and data privacy. Review collected by and hosted on G2.com.

I find Insight Assurance to be quick, efficient, and easy to work with for audit type work. They have an in-depth knowledge of SOC 2 Type I and Type II audit practices across various service criteria and possess relevant knowledge of other security accreditations. Review collected by and hosted on G2.com.

- Review collected by and hosted on G2.com.