What I liked best about Insight Assurance was how smooth and stress-free they made the entire audit process. The team was professional, easy to work with, and always quick to respond whenever we had questions. Review collected by and hosted on G2.com.

None so far. I have no major concerns currently. Review collected by and hosted on G2.com.

I appreciate Insight Assurance for their flexibility and clear communication. They were flexible in allowing us to choose when to start, and it was made very clear upfront how long the process would take and what our goals and milestones were. This clarity and flexibility have been crucial in my experience with them. Additionally, engaging with Insight Assurance for the SOC2 Type 1 audit helped us establish trust with existing and potential clients, which is significant for our consulting and security services. Review collected by and hosted on G2.com.

Nothing worth noting here. Review collected by and hosted on G2.com.

I really like Insight Assurance because they were absolutely fantastic during our SOC two type one audit. They are very accommodating, and I found them to be fantastic auditors. They are very easy to work with, and the audit report along with the calls with their team during the audit process is helpful. They're very good, and I wouldn't change anything about their services because they're awesome. Review collected by and hosted on G2.com.

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We really appreciate the quick and flexible back and forth with Insight Assurance. Their easy integration with Vanta for evidence sharing is a big plus for me, and the team is super friendly. All their services are great, and we're even considering using their SOC 2 Type 2 services going forward. Review collected by and hosted on G2.com.

Nothing! They were super quick in turnaround times and a really helpful team! Review collected by and hosted on G2.com.

I like that Insight Assurance audits OpenAI and seems to work well with MSPs. They appear to be the most startup-native, using tools like Slack and are familiar with cloud environments. Their fast and friendly support staff stand out as the most helpful part of their audit process, always willing to hop on a call to discuss and they're friendly. Their thorough audits provide a high level of trust in the reports, and I appreciate that they're able to help find good solutions to problems our customers face. They're responsive and can answer questions outside of a customer context in Slack (for MSP partners). Insight Assurance provides consistent, high-quality audits. Review collected by and hosted on G2.com.

I would increase their level of QA in ensuring that audit timelines are faster. Sometimes they'd create duplicate audits in the GRC platform, or take too long to do QA on reports before issuing them, or have minor mistakes on the report, like the dates. Review collected by and hosted on G2.com.

The standout for me is the combination of the GRC platform support and the auditors’ responsiveness. Being able to pull evidence directly from connected systems removes a huge amount of the evidence collection that tends to bog down traditional audits. Beyond the tooling itself, the auditors are technically competent and consistently ask the right questions. They clearly understand SaaS environments, cloud-native architectures, and modern DevSecOps practices, so I’m not wasting time explaining why our controls are designed the way they are. Pricing also feels genuinely competitive given the level of detail, speed, and responsiveness the auditors provide. Review collected by and hosted on G2.com.

One thing worth noting is that parts of the audit team operate in a time zone with limited overlap with U.S. Eastern business hours. If you need immediate back-and-forth responses on certain days, it helps to be online a bit earlier or later; otherwise, you can batch your questions and send them together. Review collected by and hosted on G2.com.

I appreciate Insight Assurance's thorough auditing and reputable attestation of our security policies. Their services come at a very reasonable rate, and they are incredibly communicative and flexible, which makes infosec audits less stressful and easy to organize. The CSM team is incredibly easy to work with, and Christina Fischer responds on Slack almost immediately, making it easy to coordinate schedules and discuss other frameworks. I also like how they adapt to our time zone and do a fantastic job leveraging Vanta, so we don't need to prove much evidence. Their organized approach to audit meetings makes them in-depth but quick. My favorite thing is their flexibility and ease to work with, along with their very fair pricing. I'm looking forward to adding more frameworks to our agreement and security posture. Review collected by and hosted on G2.com.

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They threw us in their Slack channel, and we are able to talk to them in real-time to ask questions whenever we need. Review collected by and hosted on G2.com.

I would say that this type of service in general is expensive. Not necessarily Insight's service being expensive but audits in the industry are expensive. Insight is a great company and there is nothing to dislike. Review collected by and hosted on G2.com.

Our audit experience has been excellent - our auditors have been very professional, thorough, and personable. Our auditors took the time to understand our business and context and conducted the audit with that perspective. They challenged us appropriately yet always respectfully. Several of our key process and risk owners stated the Insight Assurance audit was the most thorough they have experienced. Review collected by and hosted on G2.com.

We have not found anything to dislike about working with Insight Assurance. Review collected by and hosted on G2.com.

I appreciate that Insight Assurance is startup-native with relatively good pricing. They offer audits for various frameworks like SOC 2, which help our customers pass procurement. I find their solid team and Slack-native approach valuable, along with their expertise. They hire good people, especially in customer success and director-level positions, and engage actively on Slack about timelines and other details. They helped dozens of our customers through successful SOC 2 engagements. I feel very comfortable with their high standards, which builds trust with our customer's customers. Review collected by and hosted on G2.com.

They sometimes had delayed reports and could have more automation to speed up audits. Review collected by and hosted on G2.com.