1. [Home](https://www.g2.com/) 2. ... 3. [Experience Management Software](https://www.g2.com/categories/experience-management) 4. [InMoment Experience Improvement (XI) Platform Discussions](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_123f3372724e7816ac405983235956fb/inmoment-experience-improvement-xi-platform.png "Product Avatar Image") ](/products/inmoment-experience-improvement-xi-platform/reviews) [ InMoment Experience Improvement (XI) Platform ](/products/inmoment-experience-improvement-xi-platform/reviews) (319)4.7/5 InMoment, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data to uncover the insights that enable the smartest actions. As the pace setters in applying award-winning AI, its global clients activate every byte of their experience data—from structured surveys and social reviews to unstructured conversations from call logs, emails, support tickets, and chat transcripts to breakdown data silos. This unique technology combined with in-house industry experts empower brands to gain ROI from their CX programs in half the time as its competitors. Unlock the true potential of every piece of customer data with InMoment. To learn more, visit inmoment.com Show More * * * ### 86.0 Nps Score Already have InMoment Experience Improvement (XI) Platform? ### All InMoment Experience Improvement (XI) Platform Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is InMoment Experience Intelligence (XI) Platform used for? ](/discussions/what-is-inmoment-experience-intelligence-xi-platform-used-for) What is InMoment Experience Intelligence (XI) Platform used for? 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