Their professional work process, including timely communications, prompt response in scheduled reporting and replying to queries. They are open to customer feedback and process requests earnestly. They are also flexible in our campaign requirements, ensuring it would bring out the best outcome as possible. Review collected by and hosted on G2.com.

None so far. They have been very responsive and reliable. Review collected by and hosted on G2.com.

I really appreciate INFUSE's innovative approach to accounts and their customer service, which is a delight. I don't have to think twice before getting started with them. They are very helpful in designing campaigns and understanding the needs and objectives, which helps with my KPIs and the company's objectives. Their services, especially high-impact content syndication and lead acceleration programs, are crucial for getting GDPR-compliant net new names into our system. This not only complies with data protection standards but also qualifies leads as marketable, increasing our top-of-the-funnel engagement. INFUSE stands out because they understand the business objectives and industry needs very well. They've been in the industry for a while and understand customer needs, which encourages me to expand the partnership further. Review collected by and hosted on G2.com.

I think, of late, I would require them to be more innovative in how the industry markets. We can leverage AI ethically in our marketing campaigns, be it lead acceleration or some sort of another innovation that other companies, like B2C companies, are approaching AI with. So that is something that we would want INFUSE to focus on going forward. Review collected by and hosted on G2.com.

Innovation and first to market partnerships

Quality of services and products

Trust and transparency

Honesty when the program isn't right to accept or execute

Ease of working with their sales representatives and support teams

Willingness to productize and innovate when new ideas are brought to the table

Visible and real time results for all programs

Co-branded opportunities in and outside of digital

Competitive in the marketplace Review collected by and hosted on G2.com.

Nothing that comes to mind. While every partnership has their challenges, those were experienced early on as you would with any new partner. After years of working together, we've innovated and built a trusting partnership that is well oiled and which delivers notable, measurable results. Review collected by and hosted on G2.com.

INFUSE always brings a different approach to each brief. Working with them feels refreshing because their ideas are often unique and strong. I also really appreciate their branding, responsiveness to jumping on calls quickly, and their overall flexibility. Review collected by and hosted on G2.com.

INFUSE are great to work with, there's nothing to dislike. I'm very happy with our current partnerships across various clients within the agency. They are definitely one of our top lead gen publishers. Review collected by and hosted on G2.com.

What I like best about INFUSE is the combination of speed, responsiveness, and quality. The team is quick to react, delivers assets on time, and maintains a consistently high standard of work. This allows me to move faster with campaign execution and focus more on strategic tasks rather than operational bottlenecks. Review collected by and hosted on G2.com.

At this stage, I don’t have any major dislikes. The process works smoothly for me, and the team is responsive and delivers good quality. Review collected by and hosted on G2.com.

The biggest strength of INFUSE is the combination of their omnichannel, AI-driven approach and the people behind it. The always-on model, supported by strong insight dashboards, helps us understand full buying groups and how different personas engage across target accounts.

Beyond the platform itself, the team consistently goes above and beyond. They are proactive, responsive, and focused on optimisation, regularly coming back with ideas to improve performance. It feels like a genuine partnership rather than a transactional vendor relationship. Review collected by and hosted on G2.com.

Like most programmes of this scale, there were some initial onboarding and setup challenges, particularly around content creation and ensuring everything was aligned and QA’d early on.

That said, these were part of the learning curve when working with a new partner as they are learning the ways of your business. Once processes and expectations were aligned, things improved quickly, and the team has been open, accountable, and responsive in addressing feedback and making improvements. Review collected by and hosted on G2.com.

I appreciate the accuracy that INFUSE has in targeting leads, as every lead delivered was very valuable and matched our requirements naturally. The level of organization INFUSE maintains is impressive, especially when managing multiple different campaigns, keeping everything in one place so we can manage each campaign more efficiently. The way INFUSE increases our touchpoints and assists in nurturing processes has been crucial in engaging our leads down the funnel and getting them sales-ready. I also like the level of attention and organization they provide, which makes managing our campaigns easier. Review collected by and hosted on G2.com.

I think the lead delivery spreadsheet with the leads delivered is a little bit confused. Review collected by and hosted on G2.com.

I've worked with INFUSE for a number of years, at different companies and the teams at INFUSE really stand out no matter who I am working with. Great professionals, solid insights and strategies, ready to dive in and solve marketing/business problems. Their newer dashboards are also really helpful to reviewing campaign performance and impact. Review collected by and hosted on G2.com.

Nothing to dislike. I don't stick with a vendor who can't deliver. Review collected by and hosted on G2.com.

The customer service, they are always very responsive and schedule in regular monthly meetings to check in on progress and iron out any issues that may have occurred over the previous month Review collected by and hosted on G2.com.

There aren't many downsides of using Infuse. Very occasionally we will have delivery hiccups however these are rare and are always ironed out quickly. Review collected by and hosted on G2.com.

I appreciate that INFUSE offers a deep funnel demand program, which is good for engaging prospects. Their EMEA database is pretty good too. The fact that they provide both top of funnel and middle of funnel leads is helpful, as I'm looking for more qualified and warmer leads. I believe the multiple touch points and intent data will definitely help. INFUSE also significantly contributes to lead nurturing, ensuring prospects remember downloading our content or getting to know our company through their program. I also appreciate that both Charmaine and Tias have been very helpful with ensuring that our campaigns run smoothly - Both pre campaign and post campaign launch. Review collected by and hosted on G2.com.

I would like it if INFUSE offers telemarketing services as well. A full end-to-end service, from lead generation to helping with following up on leads and setting meetings, would greatly help organizations that don't have a BDR team. Review collected by and hosted on G2.com.