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InfoTrack Reviews & Product Details

InfoTrack Overview

What is InfoTrack?

InfoTrack integrates with popular legal software to streamline the litigation workflow. By automatically syncing client data, case documents, and billing information, InfoTrack helps law firms manage eFiling, process serving, eSignatures, and more with greater speed and accuracy. With InfoTrack, law firms have the power to improve productivity and increase profitability.

InfoTrack Details
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Product Description

InfoTrack is a technology company providing a one stop platform of intelligent searches & automated workflow for the legal industry.


Seller Details
Seller
InfoTrack
Year Founded
2016
HQ Location
New York, US
Twitter
@InfoTrackUS
449 Twitter followers
LinkedIn® Page
www.linkedin.com
214 employees on LinkedIn®

VW
Overview Provided by:

Recent InfoTrack Reviews

Ryan S.
RS
Ryan S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Huge change to the eFile experience"
InfoTrack has been a huge change for a our firm. We used to manually enter all eFile expenses into our client management software which inevitably ...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"InfoTrack makes filings so much easier."
I like that InfoTrack syncs with Smokeball and automatically applies the filing expense directly to each matter.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great App!"
Easy to use, integrates with our case management software so all the information transfers back to Clio automatically!
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InfoTrack Media

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5 InfoTrack Reviews

4.6 out of 5
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5 InfoTrack Reviews
4.6 out of 5
5 InfoTrack Reviews
4.6 out of 5

InfoTrack Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Ryan S.
RS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InfoTrack?

InfoTrack has been a huge change for a our firm. We used to manually enter all eFile expenses into our client management software which inevitably lead to missed charges, delayed charges, inaccurate charges, etc. This was bad for business, bad for clients, and frustrating in general. With InfoTracks integration with our client management software, those issues have gone away and accepted filings have been placed directly back in the clients electronic file. Couldn't be happier and we would highly recommend InfoTrack to anyone. We use InfoTrack dozens of times daily. Review collected by and hosted on G2.com.

What do you dislike about InfoTrack?

There were some hurdles in the adoption period, but this was largely due to our team and taking time to learn a new program. Honestly InfoTrack has made it as seemless as they can, in my opinion, but we did have some staff who struggled with the switch for a month or two. However, customer service was routinely available and eventually we got everyone up to speed. Review collected by and hosted on G2.com.

What problems is InfoTrack solving and how is that benefiting you?

InfoTrack has greatly improved the accuracy, timeliness and experience of eFiling and eFiling charges. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InfoTrack?

I like that InfoTrack syncs with Smokeball and automatically applies the filing expense directly to each matter. Review collected by and hosted on G2.com.

What do you dislike about InfoTrack?

If there's a credit for filings that did not go through, those are not automatically applied to the client's matter Review collected by and hosted on G2.com.

What problems is InfoTrack solving and how is that benefiting you?

Client expenses are applied in a timely basis for client billing. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about InfoTrack?

Easy to use, integrates with our case management software so all the information transfers back to Clio automatically! Review collected by and hosted on G2.com.

What do you dislike about InfoTrack?

Retrieving the case to file into takes a few extra seconds than with e-filing directly but all in all it's worth it. Review collected by and hosted on G2.com.

What problems is InfoTrack solving and how is that benefiting you?

The biggest bonus for us is the automatic billing in the activities section so we never forget to charge the client for the e-filing. Review collected by and hosted on G2.com.

Sarah S.
SS
Conveyancer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InfoTrack?

Infotrack is an excellent search and certificate provider utilised by our firm. The ability to be integrated into our practice management software and automatically create disbursement billing is extremely helpful in such a time focused occupation.Customer service is fantastic. Any issues with the certificates are always rectified almost immediately. Review collected by and hosted on G2.com.

What do you dislike about InfoTrack?

Due to the pre-filled nature of the Infotrack searches through out practice management software it can be hard to distinguish between various properties while ordering the certificates. Review collected by and hosted on G2.com.

What problems is InfoTrack solving and how is that benefiting you?

Infotrack is extremely efficient in providing the searches and certificates which in turn allows us to create documents much quicker for clients. This has had a wonderful effect on our turnaround times for certain matters. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InfoTrack?

Quick and easy to use. Integration with LEAP software Review collected by and hosted on G2.com.

What do you dislike about InfoTrack?

Differences between 'estimated' delivery times and actual delivery times Review collected by and hosted on G2.com.

What problems is InfoTrack solving and how is that benefiting you?

allows quick and easy creation of documents Review collected by and hosted on G2.com.